Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Are you having a bad day? You seem to be picking on quite a few posters to-day.:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I seem to remember the last time there was a 'free upgrade' we (meaning customers down here in Devon) were at the end of the list, getting our upgrade well after everyone else in the country.

I suspect a lot of us down here at the a**e end of the country have got so tired of seeing TBC under South West/Newton Abbott this time that we'll just do what I did today and take advantage of any special offers and upgrade everything to XL anyway (Off-topic, man, isn't there a load of crap on all those TV channels nowadays :D)

/* And since my poor old modem is getting a bit tired, I did get a better modem and wireless router to sweeten the deal too, although the old one seems to coping fine with 20 MB */

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still waiting for my New Modem. 3rd time to ring VM. Last Modem lost in post (UPS not delivered it).

VM Tech said Swansea will be last to be upgraded (his opinion) as we have 10yr old cable & thats newer than others (he said)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Newer cable so last to get upgrade, well that makes perfect sense :confused:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Fifo & lilo

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Since upgrade in winnersh (Reading) always getting 10mb. Although pings in COD4 seem 10ms higher so now at 65ms and I never start before anyone else like i did.

Overall I'm happy.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Cheerz 4 the welcome joglynne :)

I just wish we could get abit more info from Virgin.... Its the fact we have been completely left in the dark that annoys me & countless others. :(

Will this upgrade be done by Late September????... even if it isn't id still rather know than be kept in the dark. :rolleyes:

Simon

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Agreed, it's the waiting and not knowing what's happening that makes people frustrated. All you can do is check that your modem is capable of handling 10Mb then reboot it occasionally to check if you have been upgraded

To checkout your modem go the bottom of the following page and enter your BB size. I'm sorry I can't give a more direct link.

http://allyours.virginmedia.com/html...t_service.html

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

That link can tell porkies, because we do get people ringing in and it has said their modem is fine for the speed they are on and we have had to replace said modem.

So if unsure post what model you have and someone will advise you if its OK for the speed you are paying for.

In most cases it will be OK.;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Cheers whydoIneedatech :tu:

An example of my naiveté....believing something written on VM's own web site. :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I have had the type of call I mentioned above due to its slight failings.:p:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still no update since 12 August ............ and what does TBC actually mean (sometime in the future)?

Even BT are able to give RFS (estimated ready for service) dates for exchange upgrades, come on VM - when will the remaining areas be upgraded ??

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

TBC = To Be Confirmed, which (and the point has been made before) is an odd thing to say, given that no particular date was ever specified in the first place. By rights, all of the TBCs should now say 'September 2008', as VM are still stating in their small print that the upgrade rollout is due to complete this month.
And who is to say it won't be?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Or, TBC = Try Booting Constantly, if you prefer;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The page has been updated. 9th September.

http://allyours.virginmedia.com/html.../schedule.html

So Newton Abbot, Liverpool, Wolverhampton, Birmingham Perry Bar and Croydon. TBC for everyone else. Absolutely typical. Only hope is they are upgrading half of the areas by numerical group in September so maybe the other 4 (some very large areas) will follow in October or November.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

it could also mean TBC

T = That
B = Ba*****
C = Cabinet

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well guys welcome your latest member of the 10meg club in Jarrow :D...

9872 down
487 up

rebooted about 5mins ago.... hopefully the rest of you guys will be upgraded soon :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just noticed that myself, I'm glad Liverpool finally made an apperance, I was starting to think we'd never be listed :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Finally a date for our upgrade!

Looking forward to some fast speeds, although from the sounds of it I'm actually going to end up worse off!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Geez. Bradford area still TBC.

I bet were last.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

just noticed New York ubr completed, rebooted modem now getting just under 7meg. Just wondering if my modem can handle 10meg?

It's a Motorola sb4200.The website says it is.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

SB4200 can handle 10Mbit no problem.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Could be quite a wait "Bradford" is quite a big area - Bradford, Sheffield, Doncaster, Barnsley, Halifax, Wakefield :banghead:.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

At last, Newton Abbot should be done by september! :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

There's been another update today (10th Sept), leaving only Haringey, Bradford & Sheffield and Swansea areas to be 'confirmed'.

The end of Summer is reckoned to be at the September equinox, and this year that falls on 22nd September at precisely 15:44. Did you hear that Virgin Media? You've got 1 week and 5 days to get Bradford (and the rest) upgraded!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It's true that they do, but they have the strange habit of being put back regularly.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Unfortunately, due to a rip in the space time continuum caused today when they switched on that Hadron Collider thingy, all TBC upgrades have been put back until Billie Piper rejoins Dr Who. Quite right too imho :D.

Sorry all.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hmm i've just got my upgrade and was wondering if there is anything I need to do? Do I need to change anything on my pc and will my surfboard modem handle 10mb?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Which model?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

sb5100

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Where are you??!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I am on 20mb and and have that same model and have absolutely no problems with speed.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just re-boot the modem and hey presto all will be well. You may find that for a while the speed may drop off the max on occasions.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks for the help everyone it seems to be working fine (not that i've noticed much difference when uploading). To the person who asked im up in Gateshead so it looks like this area has been done.

Quite happy with the free upgrade actually :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I thought I'd received the upgrade last night when my modem powered down and restarted itself.. sadly not though.. still waiting in WA9 - can't be long now surely.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well they've got less than 3 days if they're sticking to having everyone upgraded by the end of summer.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yep still waiting here in South Yorkshire.

They sure have got their work cut out if they are to complete by end of summer.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I got upgraded from 20Mb to 10Mb (Coventry) :) getting around 12Mb

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in the Wakefield region and am still awaiting news of an update to my broadband speed.

C'mon Virgin Media, pull your finger out, I was told by customer services that the Wakefield area would be one of the first to be upgraded (due to the regions large size).

Bloody liars...

:(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Welcome, everyone, to the first day of Autumn. Let me assure you that Virgin Media will be announcing more dates throughout the summer for the remaining upgrades. Summer 2009, I mean. :mad:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

To be fair, they DID announce more (but not enough) dates throughout the Summer just ended, but the most important date is end of this month, which they are still sticking to. They might just surprise us in the remaining 8 days and a bit...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Page has updated http://allyours.virginmedia.com/html.../schedule.html

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Bradford in the next few days.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hmmm, don't know what the changes are yet; Telford is still down for 'September', which I am pleased about, but, ominously, there are STILL some TBCs...:confused:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm pretty sure that once again, all that has changed is the date the page was last updated. The page content is exactly the same. :erm:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Bradford & Sheffield are has changed from TBC to September.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I stand corrected, just checked the cache and you're right - good news for them then if they weren't expecting it and will now get it in the next 7 days

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Excellent news. I hope the remaining two areas TBC are done in the first couple of weeks of October and then the company can focus on something else :).

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hopefully finding some more HD channels for V+

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Absolutely. I'd much rather have 3 HD channels in total than 10Mbs broadband but other customers will be more bothered. Round here there's a lot of aluminium in the ground that means a lot of people can get sub 10Mbs speeds on ADSL (even on 2+), there will be other ultra urban areas in a cabled area in a similar boat. For example I'm pretty close to the exchange but due to the aluminium I could only get 7Mbs. A mate gets only about 5Mbs but he's not cabled. A neighbouring exchange is so poor that it only has 2 LLU operators (1 until recently). Analogue is the biggie but that's not happening totally till 2010.

I really mean they can get on with 50Mbs so the CEO can stop blabbering on about broadband and how we're "bandwidth constrained" :mad:.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Got upgraded to 10Mb last night only to find it back a 4mb this morning. I'm less than happy but it should still hopefully worth the wait.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Update on 23rd still says "September", so less than 7 days to go ....... :D

So, do I have to reboot my cable modem every night until I get 10Mb or what :confused:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Lol i feel sorry for the people in Haringey and Swansea area it still says TBC.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks. I feel much better now ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Pretty much, I think, although you can do it in the morning or afternoon if you want to make it more exciting. Some people have reported getting the upgrade without having to reboot, but if this happens you should reboot anyway, or you'll cop a b******ing from eth01! (don't ask).
;)

---------- Post added at 18:34 ---------- Previous post was at 18:30 ----------

I can hear the drums, Fernando!:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Don't u just wish they flipped the switch and magic (new speed :) ) happened in an instant.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

And an instant later the network keeled over, it has taken time for a reason to stop the network from crashing with total loss of service.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I get the idea, at some point probably in october everyone gets upgraded to 10Mbit instead of the slow drawn-out rollout.

Sounds good to me. :p

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Been upgraded proper now :)

Area: Halesowen West Midlands

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Me too, Redditch area (Wolverhampton). Woohoo, it's quick!:D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still no news on the Swansea/Neath/PT upgrade :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Good news like 1 minute ago i got upgraded my modem auto rebooted and now 10mb


Wolverhampton Btw

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Not bad for a 10mb connection

lol why doineedatech i know it would crash that why i said don't u wish

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I missed :p: of the end of my post above.:)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Np and u know what going offtopic here verizon fios puts virgin to shame. lol

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Upgrade in Croydon!

YAY

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Oh man, this is awesome.

Solihull: Upgraded.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Looks like Telford has joined the party too.
O me of little faith!:D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yay indeed... the capacity upgrades haven't been done yet but they've done the uplift anyway to save face, and my previously spot on 20Mbit is now running like this

http://www.speedtest.bbmax.co.uk/res...2055&v=5135014

http://img206.imageshack.us/img206/8922/vmspeeduw3.jpg

Should be fairly smooth not give you motion sickness just looking at it, this from VM's own FTP.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Can you lot who've got the upgrade all bugger off? :scratch:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Anyone Liverpool people upgraded yet?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I think it's been done here (Wolverhampton) but I'm only getting the 10mb download speed from the virgin media FTP.

From anywhere else i'm still getting the 4mb download speed

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

im in Camden in London
still no banana
TBC

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thats not so good!

My connection has been a rock solid 9850/498 since I got upgraded last night. What UBR are you on?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

As there could be up to 8 downstreams on the uBR even sharing a uBR doesn't mean too much. Persuing with Virgin.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Birmingham is done! yaaay!

https://www.cableforum.co.uk/images/local/2008/09/5.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Nothing yet here in South Yorkshire, nice to know other people are getting their upgrades though!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Nowt here yet either. Sure it'll be the next few days.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It doesn't say so, but the page has been updated.

It's now saying: Wolverhampton area, Birmingham (Perry Barr) are complete.

Now that only leaves: Liverpool area, Newton Abbot area, Bradford and Sheffield area to be done in September, so I'm guessing these 3 areas will be done today and tomorrow, If they stick to their deadlines.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Have you spoken to anyone at Virgin about this?..just wondering. 3 days till the deadline..this is just taking the p*ss now isn't it?..:rolleyes:

---------- Post added at 13:13 ---------- Previous post was at 13:08 ----------

Are you looking at the same page as me? lol

If they stick to their deadlines, they should also do Haringey & Swansea..which are still shown as TBC:rolleyes:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I am getting horrible download speeds considering the upgrade is done.

Getting max speed off the VM FTP, but from anywhere else i'm struggling to get 100kb

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Swansea and Haringey are now listed as September (with just today and tomorrow to go :) ).

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

let the re-booting session begin :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

probably overnight tonight or tomorrow night then.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Since Swansea and Haringey are now listed before September that means the Bradford area should be done by the end of today.

Nothing as of yet.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Let's hope my Surfboard 4100 is as good as the Virgin site tell us then eh? ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Motorola 4100
From December 2000/January 2001 Customers started to receive the Motorola 4100. It is Docsis only (so will not work reliably if at all, on the parts of the network that use Eurodocsis). The 4100 models was Ethernet and USB, and Motorola soon introduced a model with USB as well, the 4100 (see below). Apart from the USB connector the 4100 also had a Standby button on the front. The 4100 remained in use until approximately October 2001.

Does not support 10 or 20Mbps Tiers of Service




Info from http://www.chetnet.co.uk/articles/in...x_v2&id=91&c=4

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks for the link wdinat. Do you work for VM Tech Support?

It's getting a little confusing, as users on other forums say their 4100 is handling 10mb perfectly. The official VM site says the same. I don't know much about the Docsis/Eurodocsis issue. How does that affect users on VM?..

Is there a FAQ somewhere I can read? :dunce:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yes I do and you need to call in and get that modem swapped out for our new Ambit 256.

FAQ's you are reading them in any post on this Forum.;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Thanks. I'll phone Tech Support tomorrow ;)

---------- Post added at 21:14 ---------- Previous post was at 21:00 ----------

Lol..just realised you answered my question on the DS Forums too ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just been upgraded here in Bradford, but suffering poor speeds so far.

Had the "SW INIT - Via Config file cm-10240-512" message in the modem logs, but struggling to get over 5000/400kbps on the bbmax speedtest. Getting a wildly fluctuating download rate between 4500 and 7500kbps from VM FTP site.

I wonder if this is due to me having a SB4100 modem? Although I did read a few posts on this very forum, admittedly some time ago, stating that people were getting 10mb with them just fine?

Nath

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Lokks like we've been upgraded here in Plymouth, but speeds fluctuating at mo, probably until it settles down. About time too! lol :hyper:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Sheffield done.

Tue, 30 Sep 2008 10:59:35 GMT

Test 1: 1024K took 1750 ms = 585.1 KB/sec, approx 4821 Kbps, 4.71 Mbps
Test 2: 1024K took 1547 ms = 661.9 KB/sec, approx 5454 Kbps, 5.33 Mbps
Test 3: 1024K took 1594 ms = 642.4 KB/sec, approx 5293 Kbps, 5.17 Mbps
Test 4: 2048K took 3188 ms = 642.4 KB/sec, approx 5293 Kbps, 5.17 Mbps

Overall Average Speed = approx 5215 Kbps, 5.1 Mbps

To repeat this test from the source server click here.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Happy to report that Swansea is done and dusted.

I did numberous test speeds and all came back as being stable and pretty much identical:

9584 Kbps down, 468 Kbps up.
9845 Kbps down. 486 Kbps up.
9827 Kbps down. 476 Kbps up.
9.88 Mb down. 0.49 Mb up.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

According the the status site, all areas are now COMPLETED

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

https://www.cableforum.co.uk/images/local/2008/09/1.png

&

http://www.thinkbroadband.com/speedtest.html
Speed Down 9588.08 Kbps ( 9.4 Mbps )
Speed Up 480.82 Kbps ( 0.5 Mbps )

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

..and yet this time they never changed the update date.. they have a very back-to-front way of doing stuff, I do hope it's true for all

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Update received in South Yorkshire, so far so good, getting 1.2mb/s download speeds. :)

Well done VM.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I did a speed test other day and it seems ive been upgraded to 10mb

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

EVERYWHERE HAS BEEN UPGRADED SINCE 30/09/2008

CLICK LINK FOR CONFIRMATION.

http://allyours.virginmedia.com/html.../schedule.html