Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks. Have you got a post code to go with that?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I don't go through Crawley on my way to everywhere else. Crawley customers seem to go through Croydon though, but they are all part of the same old Telewest network I think.

So it is not a problem between those 2 locations anyway.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

You haven't posted any traceroutes of anything affected either.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Does a postcode really make much difference if they have the network route form a tracert anyway? Genuine question I am interested to know the answer to.

I have a London postcode (as I am in London :erm:) yet I seem to share fault numbers with people miles away with a Surrey postcode.

---------- Post added at 17:56 ---------- Previous post was at 17:47 ----------

Checked out the locations of where the IP's on the traceroutes and some do say Crawley, but I am guessing they are just registered there and not actually at that location. Could be wrong though!

I'm 13 or 14 miles from the Linx locations but it wouldn't surprise me if I routed through Crawley and Poole and back up again, making it a 170 mile trip :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

None of the locations on your traceroute show any problems.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...22-10-2012.png

Blackburn bad today, been getting worse over the last week and now only getting around 2mb instead of 60.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I asked the techie that. He said the post code is important. I expect they want to eliminate problems at street level as well as UBR.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

We already know they would be wasting their time looking at the street and ubr level.

There is anecdotal evidence pointing towards the increase latency starting at croy-core-2a-ae2-0.network.virginmedia.net [195.182.178.82] for a few customers but the crawley guys with the same bump don't seem to go through there. Which throws a spanner in the works xD

SM6 is one of the postcodes.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

[img]Download Failed (1)[/img]

Postcode is RH11 (Crawley)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ignore my comment about Crawley customers not going through croy-core-2a-ae0-0.network.virginmedia.net as it appears they do. No latency increase on that trace though.

Why would traceroute pings not match what we see on the TBB monitor?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Obviously nothing wrong then:

http://www.thinkbroadband.com/ping/s...22-10-2012.png

Hop(ms)(ms)(ms)
IP AddressHost name 1 0 0 0 206.123.64.42 - 2 0 0 0 64.124.196.225 - 3 0 0 0 64.125.26.213 xe-1-1-0.cr2.dfw2.us.above.net 4 5 5 5 64.125.31.122 xe-4-2-0.cr2.iah1.us.above.net 5 48 39 32 64.125.28.49 xe-2-1-0.cr2.dca2.us.above.net 6 32 32 32 64.125.28.249 xe-1-0-0.cr1.dca2.us.above.net 7 32 32 32 64.125.29.22 ge-3-3-0.mpr1.dca2.us.above.net 8 106 105 124 64.125.31.185 so-1-1-0.mpr1.lhr2.uk.above.net 9 106 107 107 64.125.24.14 so-5-3-0.mpr1.lhr3.uk.above.net 10 106 106 115 64.125.24.218 xe-7-3-1.mpr2.lhr3.uk.above.net 11 111 166 111 213.152.245.54 - 12 137 118 118 213.105.175.26 brnt-bb-1b-as2-0.network.virginmedia.net 13 121 118 118 213.105.174.225 brnt-bb-1a-ae0-0.network.virginmedia.net 14 119 118 118 81.96.226.2 croy-core-2a-ae0-0.network.virginmedia.net 15 139 156 156 195.182.178.81 croy-core-1a-pc200.network.virginmedia.net 16 145 134 137 62.30.242.46 craw-geam-1a-tenge71.network.virginmedia.net 17 143 141 141 81.96.224.221 craw-cmts-06-ge131.network.virginmedia.net 18 170 181 151 92.239.xxxxxx cpc14-craw6-2-0-xxxxxxxx.croy.cable.virginmedia.com

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

?

There's clearly an abnormal latency increase on his trace. Just not on yours.

---------- Post added at 04:01 ---------- Previous post was at 03:57 ----------

De-uglified:
Hop(ms)(ms)(ms) IP AddressHost name
1 0 0 0 206.123.64.42 -
2 0 0 0 64.124.196.225 -
3 0 0 0 64.125.26.213 xe-1-1-0.cr2.dfw2.us.above.net
4 5 5 5 64.125.31.122 xe-4-2-0.cr2.iah1.us.above.net
5 48 39 32 64.125.28.49 xe-2-1-0.cr2.dca2.us.above.net
6 32 32 32 64.125.28.249 xe-1-0-0.cr1.dca2.us.above.net
7 32 32 32 64.125.29.22 ge-3-3-0.mpr1.dca2.us.above.net
8 106 105 124 64.125.31.185 so-1-1-0.mpr1.lhr2.uk.above.net
9 106 107 107 64.125.24.14 so-5-3-0.mpr1.lhr3.uk.above.net
10 106 106 115 64.125.24.218 xe-7-3-1.mpr2.lhr3.uk.above.net
11 111 166 111 213.152.245.54 -
12 137 118 118 213.105.175.26 brnt-bb-1b-as2-0.network.virginmedia.net
13 121 118 118 213.105.174.225 brnt-bb-1a-ae0-0.network.virginmedia.net
14 119 118 118 81.96.226.2 croy-core-2a-ae0-0.network.virginmedia.net
15 139 156 156 195.182.178.81 croy-core-1a-pc200.network.virginmedia.net
16 145 134 137 62.30.242.46 craw-geam-1a-tenge71.network.virginmedia.net
17 143 141 141 81.96.224.221 craw-cmts-06-ge131.network.virginmedia.net
18 170 181 151 92.239.xxx cpc14-craw6-2-0-custxxxxx.croy.cable.virginmedia.com

As before, issue lies between Crawley <-> Croydon

---------- Post added at 04:02 ---------- Previous post was at 04:01 ----------

Easy enough to figure this out tomorrow, just realised I can see into the croy <-> craw links from here without being on VM >_>

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks Buckleby. I have forwarded that to techie.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Damn, I missed seeing the scroll bar and thus the rest of the traceroute results :p:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The moment when we went from 100/5 to 120/12 at 7:40 this morning. Minimum latency dropped slightly..

http://www.thinkbroadband.com/ping/s...23-10-2012.png

Jitter is down as well

http://www.pingtest.net/result/71152341.png