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-   -   Merged-Manchester Browsing Slow. (https://www.cableforum.uk/board/showthread.php?t=6271)

th'engineer 02-02-2005 17:29
Merged-Manchester Browsing Slow.
 
Manc load balancing :D up the spout again
Not suprised

Florence 02-02-2005 18:11
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by th'engineer
Very good idea you do not do NTL justice


Sorry not being able to get back to you soon been very busy, improving my customers experience.



Perhaps a little less pontificating from you, and blaming the customers for their views about the company.

If you have the authority to improve the service instead of arguing with customers you might try to improve the service.

And contrary to your opinion thâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢engineer is fully behind anything to get NTL to improve the service.

If you talked to certain people in the company you would realise that, if you can not understand customers concerns about the total mess.

That was made with the Manchester proxies you really are in not at all customer focused.

When you understand the customer requirements you may then be able to alleviate there fears of the introduction of the poxes .

Sorry th'engineer but I have to disagree when I was contacting tech support and getting the wrong information, JustAnotherNoob was there for me I got a message to him and he helped me. I have to say that there are three main people who are totaly customer focuses are BBKing, JAN and Bill C. They are a credit to NTL and go that bit further than they need to trying to sort out customers problems. They all deserve better treatment than they recieve here and at NTL. :tu: I hope they will keep up the good work for the sake of the customers.

JohnHorb 02-02-2005 18:14
Re: Merged-Manchester Browsing Slow.
 
I presume you've noticed this is a geriatric thread?

Florence 02-02-2005 18:41
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by JohnHorb
I presume you've noticed this is a geriatric thread?
Well th'engineer restarted it and I havent been on thse forums properly for a long time. If th'eng hadn't posted I wouldn't have noticed.

th'engineer 02-02-2005 19:58
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by Kits
Well th'engineer restarted it and I havent been on thse forums properly for a long time. If th'eng hadn't posted I wouldn't have noticed.
Just restarting it as the load balancing is playing up again seems a waste to start another one

Florence 02-02-2005 21:35
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by th'engineer
Just restarting it as the load balancing is playing up again seems a waste to start another one
LOL I wouldn't have known as I have been specifying my proxy for ages and going through none manchester ones.

th'engineer 03-02-2005 10:21
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by Kits
LOL I wouldn't have known as I have been specifying my proxy for ages and going through none manchester ones.
Its a real shame that NTL have not got the skills to finally sort it :td:

Neil 03-02-2005 10:28
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by th'engineer
Its a real shame that NTL have not got the skills to finally sort it :td:
They do have the skills 'Eng, it's just they have no idea how to manage them....

http://www.cableforum.co.uk/article/...-for-customers

http://www.cableforum.co.uk/board/sh...ad.php?t=23494

iadom 03-02-2005 10:34
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by Kits
LOL I wouldn't have known as I have been specifying my proxy for ages and going through none manchester ones.
No problems whatsoever recently and not having to specify a proxy either.

th'engineer 03-02-2005 11:11
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by Neil
They do have the skills 'Eng, it's just they have no idea how to manage them....

http://www.cableforum.co.uk/article/...-for-customers

http://www.cableforum.co.uk/board/sh...ad.php?t=23494
You might not be right Neil, they have tried to fix this WCCP software and it still breaks .

When i talked to TS they said it keeps breaking.

Neil 03-02-2005 11:15
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by th'engineer
You might not be right Neil, they have tried to fix this WCCP software and it still breaks .

When i talked to TS they said it keeps breaking.
Read my post again m8....

They defo do have the skills to put it right, what they don't have is the people at the top with enough brain power to understand the issues & authorise them......

[[Edit]-For the record.....I'm always right. ;)

th'engineer 03-02-2005 11:18
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by Neil
Read my post again m8....

They defo do have the skills to put it right, what they don't have is the people at the top with enough brain power to understand the issues & authorise them......
But we knew that they do the re dun dance every few years then they do not have to pay out big money to employees.

they will be advertising in the press again to take them on as contractors
here

th'engineer 03-02-2005 16:13
Re: Merged-Manchester Browsing Slow.
 
if your having problems specify a proxy its load balancing playing up again

iadom 26-04-2005 16:40
Re: Merged-Manchester Browsing Slow.
 
Anyone else in this area having problems, I have checked using Robin Walker speed test and results are perfect for a 2Meg connection, but all sites are painfully slow ATM.:(

No proxy specified ATM.

andyl 26-04-2005 16:50
Re: Merged-Manchester Browsing Slow.
 
Quote:
Originally Posted by iadom
Anyone else in this area having problems, I have checked using Robin Walker speed test and results are perfect for a 2Meg connection, but all sites are painfully slow ATM.:(

No proxy specified ATM.
Me too - until about two minutes ago.


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