Re: Virgin Media 150Mb Coming 2014
 

That was in the days when broadband prices in general were falling. No doubt new customer prices were too and you were being ripped off because, like my son, you cba to phone in and get a reduction. I guess VM carried on the tradition.

Re: Virgin Media 150Mb Coming 2014
 

thanks but I am left scratching my head, I would love to know where they get their food from for those findings :)

Re: Virgin Media 150Mb Coming 2014
 

Looks like a very comprehensive report.

Re: Virgin Media 150Mb Coming 2014
 

i thought it was 152mb broadband

Re: Virgin Media 150Mb Coming 2014
 

As with every decision Virgin, or any other company makes, vote with your feet. IF you have an issue with it, by all means go to a different supplier - you have the right to do that when prices rise.

Re: Virgin Media 150Mb Coming 2014
 

Not confirmed as to if there are any early upgrade opportunities. However I'd guess that to get an early upgrade, you'd have to upgrade to the next tier.

In place upgrades will likely be when each area is released and everyone is notified that it's available, as it'll all be down to whether there is capacity available.

Re: Virgin Media 150Mb Coming 2014
 

Yes just as they do for new customers. You'd never believe how many new customers VM turn away because their area is already congested. Or perhaps you would...

Re: Virgin Media 150Mb Coming 2014
 

Volumes of new / tier upgrading customers connecting vs existing customers being in place upgraded are quite a bit different, so different level of capacity is required.

Not counting the fact that a new customer (or upgrading customer) is extra money. An existing customer getting the in place upgrade technically pays no more money

Re: Virgin Media 150Mb Coming 2014
 

I'd sort of worked out that the reason VM accept new customers or upgrade tiers of existing ones on already congested segments is financial. I doubt that anybody out of minimum term who calls in for an upgrade once they start rolling out will be refused regardless of the status of their area. Especially those with an alternative (ie in a fibre area).

Re: Virgin Media 150Mb Coming 2014
 

Just got a lovely letter saying mine is going up (again) £2.25 from 1st Feb, broadband only here too....

Re: Virgin Media 150Mb Coming 2014
 

Been doing a big of digging on this and I have made a misunderstanding.

Those prices which were changed in October aren't going up again in Feb. However new prices were introduced around August/September which cancelled out this increase, and these new prices are actually going up in Feb 2014 (which I misunderstood as I didn't think they were)

So if you've had two notifications, you would have been moved from your old price to the new one in October to cancel out the previous rise, but then have the February one instead.

Technically you are still only getting one increase.

Re: Virgin Media 150Mb Coming 2014
 

Cheers for clearing that up Ben:)

Re: Virgin Media 150Mb Coming 2014
 

Mine is going up by £5.95 :( Seems like quite a bit, I'm currently only paying £54 a month.

Re: Virgin Media 150Mb Coming 2014
 

I'm still mystified. I had a notification of an increase of £1.50 on my BB only bill from October iirc. As it was well less than a year since the last increase and above inflation to boot I called in and negotiated what turned out to be a significantly lower price than I was paying with no increase to come in October. Are you saying that I will be getting a notification of an increase in February now?

If so there isn't much about the service to persuade me it's worth paying..
http://www.thinkbroadband.com/speedt...6912173203.png
I interpret that as further proof my area is congested and it's only 18:15
..and ten minutes later it's even worse...
http://www.thinkbroadband.com/speedt...7980687008.png

Re: Virgin Media 150Mb Coming 2014
 

One reason, I guess, that some of the percentage rises seem high is that the base price is low due to some discount below normal price, e.g. Retentions deal, mates rates, etc..