Originally Posted by Chrysalis (Post 35367395)

Has the superhub had a factor here? I remember saying when it got launched the end game would be redundancies, as I assume tech support has been made easier now to the point less staff are needed to allow these redudancies.

Originally Posted by Peter_ (Post 35367460)

We are still very busy so doubtful especially as they are replacing our staff with people in Swansea, especially our 2nd line agents just look at the community forum for proof of that with all the new names recently registered.

Originally Posted by martyh (Post 35367471)

somebody tell me that they are making redundencies so they can afford a massive expansion of the network and i can get rid of my crappy 5mg ADSL

Originally Posted by martyh (Post 35367471)

somebody tell me that they are making redundencies so they can afford a massive expansion of the network and i can get rid of my crappy 5mg ADSL

Originally Posted by RichardCoulter (Post 35367030)

Why won't it apply, where is the money coming from? :confused:



I sympathise with trade union members who, for example, pay trade union subscriptions and are prepared to face the possible consequences of taking industrial action in order to achieve a pay rise, only to see a non union colleague who has done nothing to help, receive the pay rise too.

It's a bit like two houses where both get burgled. One has paid insurance, yet the other that hasn't still gets reimbursed for the stolen items.

You do have a point about some Trade Union leaders though, i've met a few...





I would imagine that if a group of former employees have been identified as being due a payment, trade union membership is irrelevant, unless this payment is different to the one i'm thinking of...

Originally Posted by Peter_ (Post 35367474)

As above we are being replaced by Swansea supposedly so they can all be in house.

Originally Posted by martyh (Post 35367482)

Damn ,that's not the answer i wanted ...oh well back to the crappy 5mg then :D

Originally Posted by Peter_ (Post 35367505)

You could always move to a cabled area.:D

Originally Posted by martyh (Post 35367508)

I could ,but had to move this year from a cabled area so another isn't on the cards at all .The annoying thing is the next street is cabled ,i have enquired with 'cable my street' but at the moment there are no plans to extend ,i can but live in hope :D

Originally Posted by Peter_ (Post 35367512)

Periodically email them and ask others in the road to do likewise.

Originally Posted by martyh (Post 35367508)

I could ,but had to move this year from a cabled area so another isn't on the cards at all .The annoying thing is the next street is cabled ,i have enquired with 'cable my street' but at the moment there are no plans to extend ,i can but live in hope :D

Originally Posted by RichardCoulter (Post 35368036)

I would imagine that Sir Branson put money INTO the company and allowed them to use the brand name in return for his shares, so without his involvement there would be even LESS capital in the business.

In return, VM received a cash injection and a chance to ditch the tarnished brand that was NTL, in favour of a more respected and trusted brand.

I do know that he insisted on various changes before he allowed this, particularly to improve the appalling customer service.