Re: Coming Soon to Virgin TV (2018)
 

Do you mean 2mb? I would jump at the chance of 2gb ;)

Re: Coming Soon to Virgin TV (2018)
 

Sorry yes I meant 2mb :D :)

Re: Coming Soon to Virgin TV (2018)
 

premier sport HD is frozen come on VM sort it out

Re: Coming Soon to Virgin TV (2018)
 

l can doubly confirm that..

Re: Coming Soon to Virgin TV (2018)
 

At least with the loss of UKTV this thread has become exciting for the first time since Den had a curly perm and flared jeans ;)

Re: Coming Soon to Virgin TV (2018)
 

Curly perm :D:D Henke as little do you know now as its a case of three quarter pants , Jesus sandals and a lot of grey hair as time has not been kind to me or my brain..

Re: Coming Soon to Virgin TV (2018)
 

Been stuck like that for over an hour now:(

Re: Coming Soon to Virgin TV (2018)
 

Premier Sports
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Hi there. The issue is with @virginmedia unfortunately and something we are actively looking into. Apologies for the inconvenience

Re: Coming Soon to Virgin TV (2018)
 

Not going well for virgin media this weekend is it...

Re: Coming Soon to Virgin TV (2018)
 

nope

Re: Coming Soon to Virgin TV (2018)
 

Premier Sports HD stuck here too - London :(

Re: Coming Soon to Virgin TV (2018)
 

Perhaps they've decided to stop paying Premier Sports too? :D

Re: Coming Soon to Virgin TV (2018)
 

Estimated fix time is currently 18:25

Re: Coming Soon to Virgin TV (2018)
 

Not paid Premier Sports either then :D. Never was a channel so misnamed.

Re: Coming Soon to Virgin TV (2018)
 

:D:D

Re: Coming Soon to Virgin TV (2018)
 

Why it’s things like premier sports, sky sports mix and paramount channel all on two different channels

Re: Coming Soon to Virgin TV (2018)
 

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Replying to @4wotitsworth
We are aware of the issue with the Premier sports channel and are working hard to get this resolved as soon as possible. ^LC

Re: Coming Soon to Virgin TV (2018)
 

Instead again of sport how about some free sky cinema bloody owe us

Re: Coming Soon to Virgin TV (2018)
 

What the joke this weekend has been just because Virgin Media UK are asking an broadcaster who broadcasts BBC repeats - who we pay £150.50 per year for - to take cut in money Virgin pays and more On Demand box set.

But some viewers want Virgin to give in and pay more for BBC repeats. Just to keep 25% of Virgin viewers happy. (According to viewing figures).

Re: Coming Soon to Virgin TV (2018)
 

Why does the weird channels replacing UKTV channels repeated further up the guide

Re: Coming Soon to Virgin TV (2018)
 

BBC News web site says that Virgin Media UK did offer to broadcast Drama, Dave, Really, Home and Yesterday but UKTV did remove the offer an the 11th hour.

https://www.bbc.co.uk/news/entertainment-arts-44915060

Re: Coming Soon to Virgin TV (2018)
 

This was posted by MB less than a week ago but seems to have been forgotten in the kerfuffle about the loss of the UKTV channels - unless it was about the loss of the UKTV channels.

Re: Coming Soon to Virgin TV (2018)
 

Grown adults behaving like naughty children who don't get their own way..

Re: Coming Soon to Virgin TV (2018)
 

We are still working on it - waiting on more information.

Re: Coming Soon to Virgin TV (2018)
 

Well to me UKTV refusing to allow the free UKTV channels to air on virgin puts them in the wrong. They won’t bully me I can watch all material elsewhere just watched Wodney and wacquel only fools and horses, including on demand, come on uktv there are many ways we can get round this at a loss of profit to UKTV, keep up the good work

Re: Coming Soon to Virgin TV (2018)
 

They are there temporarily holding places for uktv channels for when/if there is a resolution.

Re: Coming Soon to Virgin TV (2018)
 

So they will keep duplicates of the channels then for the foreseeable

Re: Coming Soon to Virgin TV (2018)
 

Right, let's make a start on correcting this:

- UKTV does not just 'broadcast BBC repeats'. While it admittedly is a high proportion of their shows, UKTV original productions like Taskmaster and others are not only highly viewed, but also award winning. There's also a significant number of US acquisitions and the like spread over the network.

- UKTV, while half owned by BBC, operates as an independent company. As such, the license fee doesn't go to UKTV in any way at all.

- '25% of Virgin viewers' is an amazingly incorrect data interpretation - and believe me, as data analysis is kinda my job! I'm assuming this comes from the numerous press releases that have flown back and forth, in which cas the quote in question is 'UKTV accounts for more than a quarter of all viewing to pay entertainment channels in Virgin's basic pay TV package'. This isn't the same a quarter of viewers, at all.

In the simplest terms, imagine a group of one hundred people. Let's say each of them watches TV each day for four hours, and one of those hours is spent watching a UKTV channel.

Total viewing across the one hundred people: 400 hours.
Total time viewing UKTV channels: 100 hours
Total proportion of time viewing UKTV channels: 25% (100/400)
Total number of people viewing UKTV channels: 100% (100/100)

So in that example, all the viewers are viewing UKTV shows, for the stated 'quarter of all viewing' time.

I'm not saying that everyone watches UKTV channels - that's just an example to prove the maths. I'm saying that we don't have that information, as 25% of time watched (which is what's being stated) isn't 25% of Virgin's customers. They're different things.

- Even if it WAS just 25% of Virgin Media's customers (which it isn't), then that's one million people who now aren't happy out of the stated four million customers. You'd be hard pressed to find any channel outside of Sky One that has over 50% of Virgin customers watching it regularly... so if we apply the same logic, every channel isn't watched by more than half the viewers, so every channel shouldn't be worried about.

Re: Coming Soon to Virgin TV (2018)
 

Has anyone else noted that Virgin Media UK are missing channels out on the following Channels numbers.

EPG - Channels information
221.
223. Crime + Investigation may move from Chanel 275.
272. Why did Virgin not use this channel for HISTORY HD?
296. Why - what will launch here?
297. Why - what will launch here?
552. For Premier Sports 2 HD when it launches.

Re: Coming Soon to Virgin TV (2018)
 

Yeah history h2 and +1 and Hd variants all split up makes no sense.

---------- Post added at 17:36 ---------- Previous post was at 17:30 ----------

When does the contract for Columbia Pictures Corporation Get renewed due to all the missing channels and also Disney

Re: Coming Soon to Virgin TV (2018)
 

Look like Virgin Media has signed an new deal with Columbia Pictures Corporation for True Entertainment +1 and Now 80s (Launching on it own channel number).

No idea on Disney.

Re: Coming Soon to Virgin TV (2018)
 

Quest HD. I put it on to have a look and it's in SD! And with the Premier Sports issue its getting ridiculous now. I've been with VM 18 months and seriously considering moving!

Re: Coming Soon to Virgin TV (2018)
 

So we won’t be getting any of the other missing music channels like
Chart Show TV
Chart Show TV Hits
POP Max
POP Max +1
POP +1
Scuzz
Starz TV
The Vault
Tiny Pop +1

Where is the best other ways to watch UKTV it be good to know that

---------- Post added at 17:52 ---------- Previous post was at 17:50 ----------

Not a fan of premier sports or any football but Jesus virgin need to fix this.

Re: Coming Soon to Virgin TV (2018)
 

DS Forum is reporting that UKTV Channels has also been drop from Virgin Media Ireland.

Re: Coming Soon to Virgin TV (2018)
 

What is disgusting hearing the big deal virgin makes about the channels and investment the majority is available on freeview and that is a valid UKTV replacement pants

---------- Post added at 18:01 ---------- Previous post was at 18:01 ----------

That is something I’d have expected as they are all under virgin media

Re: Coming Soon to Virgin TV (2018)
 

premier sport hd now working just in time for Liverpool match

Bayern Munich v PSG first

Re: Coming Soon to Virgin TV (2018)
 

Premier Sports is now back up and Quest is in HD

Re: Coming Soon to Virgin TV (2018)
 

I'm already on discount but might try for a further reduction! Missing UKTV will have a major impact to my viewing!

Re: Coming Soon to Virgin TV (2018)
 

This past weekend launch launches was down to:

Discovery (Quest HD - full launch in August 2018), A&E Networks UK:, Columbia Pictures Corporation, All Around the World Productions, Vice Media, Blue Ant Media and Premier Media S.à r.l.

NOTE: Columbia Pictures Corporation do not own Now 80s. That channel is own by All Around the World Productions.

So Columbia Pictures Corporation only own True Entertainment +1

Re: Coming Soon to Virgin TV (2018)
 

So Columbia pictures we didn’t get much out new contract

---------- Post added at 18:27 ---------- Previous post was at 18:26 ----------

Well I get a discount full package excluding premier sports normal price £130 I pay £102 got a further £3 off and they gave me a £20 credit but they said due to the amount of complaints the reductions have been restricted

Re: Coming Soon to Virgin TV (2018)
 

Here is the numbers who own what.

Owner - Channels launches July 21st

Discovery - 1
A&E Networks UK - 4
H&C TV Ltd. - 1
Viacom - 2
Fox - 1
Columbia Pictures Corporation - 1
All Around the World Productions - 1
Vice Media - 1
Blue Ant Media - 3
Premier Media S.à r.l. - 1

Re: Coming Soon to Virgin TV (2018)
 

Haven't you seen this yet... https://www.virginmedia.ie/uktv

---------- Post added at 18:52 ---------- Previous post was at 18:36 ----------

Channel Guide updated to reflect the new additions and the removal of UKTV channels:

Desktop:
https://www.virginmedia.com/content/...uly2018_05.pdf

Mobile:
https://www.virginmedia.com/content/...uly2018_05.pdf

Re: Coming Soon to Virgin TV (2018)
 

Thanks for info.

Has anyone seen the Virgin Ireland Channels numbers for the 4 CBS Channels that launch today?

Re: Coming Soon to Virgin TV (2018)
 

What did they expect? It will be interesting to know how many cancellations there have been

Re: Coming Soon to Virgin TV (2018)
 

If this was a major part of your viewing, I'm surprised that you were paying a subscription mainly for that, to be honest. Freeview would appsar to cater for your needs.

Re: Coming Soon to Virgin TV (2018)
 

Well I watch several shows on their pay Tv channels too

Re: Coming Soon to Virgin TV (2018)
 

Looks like most of the stuff on UKTV is old repeats, never appealed to me so it's no big loss.

Re: Coming Soon to Virgin TV (2018)
 

They don't just show old repeats. There is a lot of new stuff and US imports too.

Re: Coming Soon to Virgin TV (2018)
 

Which is why this is a very dangerous game that VM are playing. The most watched channels are all available FTA. Actually encouraging customers to go onto Freeview to regain some of the withdrawn UKTV channels seems like commercial madness to me.

Re: Coming Soon to Virgin TV (2018)
 

BBC News web site says that Virgin Media UK did offer to broadcast Drama, Dave, Really, Home and Yesterday but UKTV remove the offer an the 11th hour.

https://www.bbc.co.uk/news/entertainment-arts-44915060

Re: Coming Soon to Virgin TV (2018)
 

Indeed there is probably more new stuff on there then the relentless repeats that you can get on the main bouquet of BBC channels.

Re: Coming Soon to Virgin TV (2018)
 

No mention of that channels in the UKTV place holder just other channel number

Re: Coming Soon to Virgin TV (2018)
 

Which are then promptly repeated on the free UKTV channels, according to Virgin.

---------- Post added at 19:56 ---------- Previous post was at 19:51 ----------

But the free UKTV channels were on Virgin before all this erupted, Richard. I don't think that is what will drive people away from VM. It's the loss of the pay tv UKTV channels that will do that. But I have to say that there is very little on these channels that causes me to be concerned about their departure. Admittedly, I had set up 'Harrow' to record, but I am confident that this programme will pop up elsewhere before long!

Re: Coming Soon to Virgin TV (2018)
 

I too rang to explain that I would have to pay £7.99 a month to regain these channels and ask that this be reimbursed. The rubbish that I was initially told is followed by my answer:

"But you don't watch the UKTV channels sir". Yes I do, I record everything if that makes a difference to your records.

"But it's not in your top five channels". So what, most people, myself included, mostly watch the PSB channels".

"We have listened to customer feedback and replaced these channels". Nonsense, it's all about a carriage fee dispute.

"You can regain the UKTV channels for free by downloading their app". Yes, but this does not cover the pay channels that I watch such as GOLD and Watch.

Repeated four times until it sank in with him.

"We have replaced these channels, including Premier Sports which is normally £21 a month". I don't like sport and, in any case, Premier Sports was off air for most of this afternoon and this is only for 8 weeks. The other channels are either available FTA or I have no interest in them (I also don't think that Premier Sports costs that much either).

"You are already receiving a substantial discount". So what, what has been negotiated in the past isn't relevant to this change of service.

"There is nothing we can do". Ok, I'd like to cancel all services on the basis that you are in breach of contract.

"We have not broken our contract as we have replaced the channels". I disagree, I regard this as a material and significant change in the service agreed upon under the Consumer Rights Act 2015.

" So, if we add an extra channel are we in breach of contract if we add an extra channel?". No, but removing and/or replacing channels is another matter entirely. Please cancel all services.

" You need to give 30 days notice by calling cancellations tomorrow. There will be an early disconnection fee of £240". No there won't, If you try to impose this I will challenge it in court, particularly as there have been claims that other customers have been allowed to leave penalty free.

"I can give you £3 a month off". That still leaves me £4.99 worse off a month, as well as the added inconvenience.

"That is the best I can do for you. I can apply the credit and you will still be able to cancel tomorrow when they are open if you wish". So you're happy to let a domestic and commercial customer of 18 years leave over this?

We're not happy no, but there is nothing further that we can do.

So, i've got a partial refund and will now have to consider my options. This situation even made if onto the BBC evening news!

Re: Coming Soon to Virgin TV (2018)
 

In my view UKTV has lost it way in the Digital World - they have launch too much channels.

Back in 1997 UKTV Network was:

-UK Gold - Launch November 1992 (Now called GOLD)
-UK Arena - Launch November 1997 (Now called Alibi)
-UK Style - Launch November 1997 (Now called Home)
-UK Horizons - Launch November 1997 (Now called Yesterday)

Re: Coming Soon to Virgin TV (2018)
 

Wow claiming to know what you watch. Claiming lies over the removal of channel, claiming you would have to pay a early termination fee and £3 discount. Discounts are minimal, have the worked out it might be cheaper to meet them somewhere in the middle

Re: Coming Soon to Virgin TV (2018)
 

Virgin Media and Sky do it.

For viewing figures I mean how do they know over 20m watching England playing in the world cup and how many watch the royal wedding if they did not know? But saying that why do someone in CS need to know that we do not know.

Why are you watch Babenation?

Re: Coming Soon to Virgin TV (2018)
 

But to make individual customer claims it’s not something customer relations would know but yes there are people who would know, not watching it yet too many clothes

Re: Coming Soon to Virgin TV (2018)
 

But saying that why do someone in CS need to know that we do not know.

Re: Coming Soon to Virgin TV (2018)
 

What you mean

Re: Coming Soon to Virgin TV (2018)
 

I think he's saying that CS do not need to know that you're wearing too many clothes...I suspect you meant to type "others". :D

Re: Coming Soon to Virgin TV (2018)
 

Does anyone know when the forthcoming Sky carriage agreement is up for renewal?

I ask because it is feared that Sky could take full advantage of the UKTV issue as outlined in post #210 of this thread:

https://www.cableforum.uk/board/show...706598&page=14

Re: Coming Soon to Virgin TV (2018)
 

I believe the Sky deal expires next summer2019.

Re: Coming Soon to Virgin TV (2018)
 

Thanks, so about a year then.

Re: Coming Soon to Virgin TV (2018)
 

Please keep all discussion of UKTV isues in the thread located here

http://www.cableforum.uk/board/showt...p?t=33706598&p

---------- Post added at 02:20 ---------- Previous post was at 02:06 ----------

This is how UK viewing figures are worked out.

https://www.barb.co.uk/about-us/how-we-do-what-we-do/

There is a panel of 5,100 homes around the UK that are monitored and they work out a percentage of them and work it out then based on the total population.

Re: Coming Soon to Virgin TV (2018)
 

Amidst all of the changes I think VM has accidentally put a few of the channels in the wrong packs. Some channels have changed packs, such as Lifetime, Turbo and True Entertainment but there are at least two I think have had the incorrect flags applied to.

The latest Channel Guide confirms that HISTORY (including in HD & the +1) and C+I (including HD & the +1) should only be available to Full House customers.

However, on the V6 box customers on lower packs are currently able to watch HISTORY HD (but not SD & +1), and on Virgin TV Go they can watch C+I too.

I wonder how long it will be until they notice!

Re: Coming Soon to Virgin TV (2018)
 

Hmmm just in time for Sky's IP based Sky Q service to roll out and they can sell direct to VM customers without them having to switch broadband
:shocked:

Re: Coming Soon to Virgin TV (2018)
 

Thought it launches autumn 2018

Re: Coming Soon to Virgin TV (2018)
 

Might be a bit behind with the takeover?

Re: Coming Soon to Virgin TV (2018)
 

Isnt that basically what NowTV is anyway ? Sky via BB.

Re: Coming Soon to Virgin TV (2018)
 

Nothing to do with the takeover , Sky was developing this long before Comcast were on the scene.

Re: Coming Soon to Virgin TV (2018)
 

The Sky carriage deal with VM actually expires around 12/5/19,

Re: Coming Soon to Virgin TV (2018)
 

Here is that big story:

An Sport network is in talks to be took over.

Note any new broadcaster need to buy an EPG Channel number to broadcast on Astra UK.

Re: Coming Soon to Virgin TV (2018)
 

God, is that all it is? I thought it would be a new channel or streaming service!

I'm quite deflated now!

However, this autumn should see some interesting developments on VM.

Re: Coming Soon to Virgin TV (2018)
 

And if it means your bill goes up you will be even unhappy l gather?.

---------- Post added at 17:57 ---------- Previous post was at 17:56 ----------

You hope...

Re: Coming Soon to Virgin TV (2018)
 

Well, we know that in your world, Den, everything stays the same.

Except that when you look back, you find that it has indeed changed. Like Virgin getting BT Sport UHD, which was never going to happen, of course. Strange, that. Are you living in a Tardis? :D

Re: Coming Soon to Virgin TV (2018)
 

And in your world its a complete world of streaming where Linear channels are dead and buried and changing ones mind with the fickleness of the wind.:D

Re: Coming Soon to Virgin TV (2018)
 

Yes, my vision ahead is clear, but there's no changing going on here, even when the wind does blow from a different direction. :)

Re: Coming Soon to Virgin TV (2018)
 

Think as far as tv goes Virgin has to pull something big out the hat soon for existing customers. Quite a few people today talking about the loss of the UKTV channels and having no prior warning. Not best pleased. Also a couple of people saying they were given £50 credit when they complained. Really don't want to go back to sky but it does seem a more viable option by a distance for tv

Re: Coming Soon to Virgin TV (2018)
 

Unless you are really desperate to have these tired old channels back, it might be worth waiting to see what other channels are coming this autumn. However, if you can't wait, there are other options available. You just need to take them.

Re: Coming Soon to Virgin TV (2018)
 

They might be tired old channels to you but its not about you as many others enjoy those channels unless you think otherwise?.

Re: Coming Soon to Virgin TV (2018)
 

Actually won't miss those channels as I rarely watched any of them, but was pointing out a couple of people in work weren't too chuffed and this just seems to reinforce the idea that Sky is superior for tv.

Re: Coming Soon to Virgin TV (2018)
 

Coming soon, well actually now - the Waltons, Little House on the Prairie, old Neighbours, Britains top model, Swedish speedway.......

Enjoy VMs new content ;)

Re: Coming Soon to Virgin TV (2018)
 

And most of that was already there so its not exactly new content Mr K.;)

Re: Coming Soon to Virgin TV (2018)
 

I cant see anything exciting coming this autumn, summer was a joke

Re: Coming Soon to Virgin TV (2018)
 

Premier Sports HD frozen yet again

Re: Coming Soon to Virgin TV (2018)
 

Maybe they really want that £2 a month!!! 😂

Re: Coming Soon to Virgin TV (2018)
 

Estimated fix 12:00 July 24th

Re: Coming Soon to Virgin TV (2018)
 

This is a like a bad joke. Premier Sport has spent as much of the last couple of days frozen as watchable.

You are quickly becoming a laughing stock VM. The recent days have become as much of a PR disaster that could be possible. I am embarrassed for them.

If the whole mess with UKTV and shoddy service like the Premier Sport hiccups continue much longer it may take some time to recover from the damage caused.

Re: Coming Soon to Virgin TV (2018)
 

It's back up now but in SD

Re: Coming Soon to Virgin TV (2018)
 

Wow even if all 5,100 are Virgin customers that is a small sample size of the 3m Virgin customers!

Probably done by the same company that predicted a Remain win, Trump to lose etc.

---------- Post added at 23:27 ---------- Previous post was at 23:24 ----------


That may be because the Toronto championship rugby may only be in SD? Actually looks far better than SD to me

Re: Coming Soon to Virgin TV (2018)
 

Has Quest HD disappeared for anyone else?

Re: Coming Soon to Virgin TV (2018)
 

I think I read a couple of weeks ago that Eleven Sports were in talks with Virgin

Meanwhile...http://www.dailymail.co.uk/sport/gol...UK-launch.html

Re: Coming Soon to Virgin TV (2018)
 

Back to stats school for you! 5,100 is a huge sample, regardless of the population size.

Those were opinion polls, asking people how they plan to vote. They could lie or later change their minds. But BARB report on what people actually did watch.

Re: Coming Soon to Virgin TV (2018)
 

The sample households are taken across all TV providers and will also include the number of people in the home, watching whatever it is at that particular time.

Its been worked out that way by BARB since 1981

Re: Coming Soon to Virgin TV (2018)
 

You don't know what's coming this autumn and we won't know until we are very close to the launch date. I think September may be an interesting month.

Re: Coming Soon to Virgin TV (2018)
 

Think of VM as a railway station with both arrivals...and departures! ;)

Re: Coming Soon to Virgin TV (2018)
 

It may be a large sample, spiderplant, but it represents only 1.7% of subscribers. I would dearly love to know how that small sample was chosen.

Re: Coming Soon to Virgin TV (2018)
 

Back to stats school for you too!

Think about it. If you toss a coin 1000 times, you're going to get about 500 heads and 500 tails. Do it a million or a billion or a trillion times, and the result isn't going to be much different. You'll just be more tired.

"Panel households are selected randomly, with controls in place to ensure that all sectors of the population and all TV viewing environments in the home are represented. Every home has a chance of being selected to join the panel"
Lots more info on their website if you are really interested.

Re: Coming Soon to Virgin TV (2018)
 

Yes, but polling is much more intricate than that. It may be a 'random' sample, but the last election showed that these random samples were not properly identified in the first place. More emphasis on types of constituency from which the opinions were taken would have yielded a more accurate result.

Anyway, Virgin must have a pretty good idea as to how many people acfually watch these channels on their boxes, and I think that will be what would have convinced them to pull out of the existing arrangements with UKTV. It does sound like it was a pretty poor deal.

All VM are asking for is the same rights to box sets that Netflix and Amazon have, and the same ability to air their free channels without charge as other platforms do. Sounds reasonable to me. UKTV and the BBC need to have some serious discussions, or the former will lose a huge amount of money.