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Re: Virgin Media to Double Broadband Speed
I got all excited this morning after seeing a 10 minute drop-out on the TBB monitor just before 8am.. Thought it might be the upgrade..but alas it wasn't
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Re: Virgin Media to Double Broadband Speed
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Is that not right then SnoopZ? :edit: should have said always at 45ish until I reboot. |
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Re: Virgin Media to Double Broadband Speed
If you see my post 1505 you can see my power levels are back to normal now.
This 47 i am talking about was literally right after the 5th channel was added, and a reboot cured it, the internet worked normally though when it was 47. |
Re: Virgin Media to Double Broadband Speed
Prior to yesterday I had 4 DS channels. Now I have 4, 6 or 7 after reboot, upload speed has dropped to 3Mb from 10 and the data transfer LED is flashing all the time even when no data is flowing. :erm:
100Mb Engineer booked for tomorrow. :dozey: |
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Sorry for the noob question. |
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Re: Virgin Media to Double Broadband Speed
The hub is not 4 channels only.
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Re: Virgin Media to Double Broadband Speed
Mine download channels have changed from 4 to 6 with the same 1 channel upload. also the power has dropped from +1.2'ish to -1.6'ish
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Re: Virgin Media to Double Broadband Speed
nice, I havent heard of an area having 6 channels yet so you might be the first :)
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Re: Virgin Media to Double Broadband Speed
i am in the cosham area it that is of any help
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All seems to be OK at the moment though, but there were never any browsing issues, or otherwise. |
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Re: Virgin Media to Double Broadband Speed
They were posted on this forum, but I don't have them bookmarked and can't be bothered digging them up.
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Re: Virgin Media to Double Broadband Speed
here is my config page settings
Procedure Status Comment Acquire Downstream Channel 266750000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK Security Enabled BPI+ Downstream Channels Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked Locked QAM256 81 55616000 Kbits/sec 266750000 Hz -1.2 dBmV 42.7 dB Hybrid Locked QAM256 82 55616000 Kbits/sec 274750000 Hz -1.0 dBmV 43.1 dB Hybrid Locked QAM256 83 55616000 Kbits/sec 282750000 Hz -0.9 dBmV 42.6 dB Hybrid Locked QAM256 84 55616000 Kbits/sec 290750000 Hz -1.2 dBmV 42.6 dB Hybrid Locked QAM256 85 55616000 Kbits/sec 298750000 Hz 0.2 dBmV 43.0 dB Hybrid Locked QAM256 86 55616000 Kbits/sec 306750000 Hz 0.2 dBmV 43.4 dB Hybrid Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Upstream Channels Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power Locked ATDMA 3 20480 Kbits/sec 27400000 Hz 47.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Primary Downstream Service Flow Downstream(0) SFID 1328 Max Traffic Rate 111000000 bps Max Traffic Burst 10000 bytes Mix Traffic Rate 0 bps Primary Upstream Service Flow Upstream(0) SFID 1327 Max Traffic Rate 5120000 bps Max Traffic Burst 16320 bytes Mix Traffic Rate 0 bps Max Concatenated Burst 16320 bytes Scheduling Type Best Effort Current System Time:Fri Mar 23 20:35:56 2012 |
Re: Virgin Media to Double Broadband Speed
nice, pretty much perfect
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Re: Virgin Media to Double Broadband Speed
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Best thing you can do is phone them up. edit Actually i see you said 20Mb retention so now i am not sure. |
Re: Virgin Media to Double Broadband Speed
Is it likely that we will all be increased to 8 downstream channels and 2 upstream channels when the speed uplift is completed? Because some of us are on 5 DS and other on 6-8 DS.
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Re: Virgin Media to Double Broadband Speed
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Engineer called, no problem this end, told me to leave it for a week and call in if the upload speed doesn't go back to normal. They are doing the double speed work at the Head-end which is where I thought the trouble would be, anyway he gave me a new Super Hub and went on his way. I had seen comments about the SH and it's incessant blinking LED but prior to this trouble mine only gave an occasional blink so I didn't really understand what they were on about, now I have the annoying constant blinking which I was assured by the Engineer was as it should be, time to stick a bit of electrical tape over it methinks. :erm: |
Re: Virgin Media to Double Broadband Speed
Mine only blinks all the time because of my broadband quality monitor i have set up, you haven't set 1 up have you?
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Engineer said they all do it due to VM monitoring the modem or something, they must have a lot of spare capacity because when millions of users have the SH there is going to be one hell of a lot of bandwidth going to waste. |
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Weird thing is though is that this 8 channel area is not and never has been congested..
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Re: Virgin Media to Double Broadband Speed
Interesting. I would love to know how many my area has got because we have never had a problem with congestion either. Anyone with a shub in Lincoln?
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my area in VMs own words "has extremely high downstream utilisation", and has 4 DS channels. Although its possible a couple of weeks back they did try to add new DS channels (when I had all that downtime) and it got bodged up so they delayed it. |
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Lincoln is still on 4 downstream channels at the minute .Grimsby some areas have 6 and some nodes have 8 .Lincoln is due to have some work done later :)
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Re: Virgin Media to Double Broadband Speed
yeah, we are always last, I don't mind though because my connection is pretty much flawless so I havent got anything to complain about
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Re: Virgin Media to Double Broadband Speed
I think you'll find it's us here in Yorkshire that are the last to get anything :D Heck, we don't even have CallerID here :(
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i'd llove to know when my area is getting some upgrades as im not able to browse websites as well as before due to lag...
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according to a street tech the outage in lecs was a bodged upgrade job. I asked if they had to undo the work to fix and he said yes, delayed 2 months which fits with the new relief date i got from tech support for my congestion. I asked how many were affected but he wouldnt tell me. So I will check the upgrade page now to see if the dates get pushed back (was july).
Also the my virgin media page now shows the green box and I on the new doubled speeds (with my 30meg config, with 2 meg upload). |
Re: Virgin Media to Double Broadband Speed
'bodged'?
Not every upgrade (hardware or software) goes according to plan, for a multitude of reasons - that does not necessarily mean it was 'bodged'... |
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Mine have now gone up to 7 downstream channels from 6 in the last half hour, i know that because i connected a dlink 615 to the superhub and it was only 6, then when i set both routers up i done another reboot and the superhub added another channel. also nothing else had changed still on 100/5
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Still not within the definition of a "bodge job" though.
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I was talking to a friend who is a BT engineer yesterday. And he told me some stories abot contractors. There is one team who have to have two BT engineers following them around, and putting right things that they have done wrong. Then there was another team who were supposed to install a line from a pole, that had to go around to the back of the house. Apparently due to the fact that it would take more than 20 mins, they put a plug on the line on the pole, did a test there, and signed the job off. And didn't even do the install. |
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Quite what a BT issue has to do with VM, I don't know. |
Re: Virgin Media to Double Broadband Speed
Or comparing a line on a pole to an area-wide network upgrade.....
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Could someone please tell me whether these values are correct for my SH? I'm on 30 MB currently but should be upgraded to 50 or 60 soon. I don't know anything about this so please be gentle, thank you :)
Connection ------------------------------------------------------------------------ *Startup Procedure* *Procedure* *Status* *Comment* Acquire Downstream Channel 299000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK Security Enabled BPI+ ------------------------------------------------------------------------ *Downstream Channels* *Lock Status* *Modulation* *Channel ID*** *Max Raw Bit Rate*** *Frequency* *Power* *SNR* *Docsis/EuroDocsis locked* Locked QAM256 26 55616000 Kbits/sec 299000000 Hz 8.5 dBmV 43.7 dB Hybrid Locked QAM256 25 55616000 Kbits/sec 291000000 Hz 9.0 dBmV 44.0 dB Hybrid Locked QAM256 29 55616000 Kbits/sec 307000000 Hz 8.7 dBmV 43.8 dB Hybrid Locked QAM256 30 55616000 Kbits/sec 315000000 Hz 8.3 dBmV 44.3 dB Hybrid Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown ------------------------------------------------------------------------ *Upstream Channels* *Lock Status* *Modulation* *Channel ID*** *Max Raw Bit Rate*** *Frequency* *Power* Locked ATDMA 6 10240 Kbits/sec 27400000 Hz 44.5 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV ------------------------------------------------------------------------ *Primary Downstream Service Flow* Downstream(0) SFID 982 Max Traffic Rate 33330000 bps Max Traffic Burst 3044 bytes Mix Traffic Rate 0 bps ------------------------------------------------------------------------ *Primary Upstream Service Flow* Upstream(0) SFID 981 Max Traffic Rate 3333000 bps Max Traffic Burst 8160 bytes Mix Traffic Rate 0 bps Max Concatenated Burst 8160 bytes Scheduling Type Best Effort ------------------------------------------------------------------------ *Current System Time:*Wed Mar 28 22:08:09 2012 |
Re: Virgin Media to Double Broadband Speed
downstream power levels are a little high. id get a tech in to lower them.
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Re: Virgin Media to Double Broadband Speed
Thank you for that thenry. I'll ring VM tomorrow :)
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Re: Virgin Media to Double Broadband Speed
Also an area that looks like it's not fully prepapred with upstream uplifts? The raw capacity of the upstream channel is 1024 Kbits/sec not 2048 Kbits/sec
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Re: Virgin Media to Double Broadband Speed
Sorry ccarmock, that means nothing to me. Do I need to call VM tech urgently?
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Re: Virgin Media to Double Broadband Speed
no. its network upgrade related. do you mind me asking where you are, I'm in Crawley.
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Re: Virgin Media to Double Broadband Speed
Thanks. I've just read the forum that your link points to. It's now starting to make sense to me. I'm in Crawley too :)
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Re: Virgin Media to Double Broadband Speed
no the modem firmware is something different. its got to do with the second link in my sig.. latency/connection delay.
My upstreams 2048 in Crawley :confused: Crawleys up has been upgraded for a while now. |
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I didn't see the second link in your post. It's late! I'll read the think broadband tomorrow. Any ideas as to why our upstreams differ when we're in the same locale? I'm OK with PC hardware but a total novice with broadband.
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Re: Virgin Media to Double Broadband Speed
make a post on the VM community forum
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Re: Virgin Media to Double Broadband Speed
Has this been posted yet, or is it old news: Virgin raises broadband baseline to 30Mbits/sec?
http://www.pcpro.co.uk/news/broadban...to-30mbits-sec Quote:
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Re: Virgin Media to Double Broadband Speed
Interesting. I knew that 10 was going to 20 with an optional boost to 30 for a "small fee". If we're now simply going straight to 30 then that's even better.
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A 30mb entry point I think makes sense. It means the lowest tariff Virgin will offer will be faster than almost all the connections (bar Infinity) that any other provider in the country. 30, 60, 120 seems to be a good spread I think. Affordable, superfast internet can only be a good thing and will likely prompt investment from other providers in their infrastructure to keep up. |
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No dude your in Horley. Crawleys a bit more lively ;)
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This caught my attention. Quote:
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Customer on M or L 10 will go to 20Mbit automatically. If they want to go any higher they have to request it |
Re: Virgin Media to Double Broadband Speed
Since the last results I posted my upload has mysteriously changed from 1024 to 2048 overnight. As I understand it this is correct now. Any clues as to why this might be? Below are my current readings.
Connection ------------------------------------------------------------------------ *Startup Procedure* *Procedure* *Status* *Comment* Acquire Downstream Channel 299000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK Security Enabled BPI+ ------------------------------------------------------------------------ *Downstream Channels* *Lock Status* *Modulation* *Channel ID*** *Max Raw Bit Rate*** *Frequency* *Power* *SNR* *Docsis/EuroDocsis locked* Locked QAM256 26 55616000 Kbits/sec 299000000 Hz 8.3 dBmV 44.1 dB Hybrid Locked QAM256 25 55616000 Kbits/sec 291000000 Hz 8.8 dBmV 44.0 dB Hybrid Locked QAM256 29 55616000 Kbits/sec 307000000 Hz 8.5 dBmV 43.9 dB Hybrid Locked QAM256 30 55616000 Kbits/sec 315000000 Hz 8.3 dBmV 43.9 dB Hybrid Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown ------------------------------------------------------------------------ *Upstream Channels* *Lock Status* *Modulation* *Channel ID*** *Max Raw Bit Rate*** *Frequency* *Power* Locked ATDMA 6 20480 Kbits/sec 27400000 Hz 43.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV ------------------------------------------------------------------------ *Primary Downstream Service Flow* Downstream(0) SFID 982 Max Traffic Rate 33330000 bps Max Traffic Burst 3044 bytes Mix Traffic Rate 0 bps ------------------------------------------------------------------------ *Primary Upstream Service Flow* Upstream(0) SFID 981 Max Traffic Rate 3333000 bps Max Traffic Burst 8160 bytes Mix Traffic Rate 0 bps Max Concatenated Burst 8160 bytes Scheduling Type Best Effort ------------------------------------------------------------------------ *Current System Time:*Fri Mar 30 18:50:26 2012 |
Re: Virgin Media to Double Broadband Speed
;)
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Rang up today and got doubled from 30Mb to 60Mb, still only have 3 downstream channels though. Should I have had another one added?
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Has anyone actually been doubled yet via the normal rollout (not a requested upgrade). My upgrade was due 'between March and April' (not sure what that ambiguous wording even means but I take it to mean in March but before April) but nothing so far (10M to 20M). As it's free I'm happy to wait but just wondering if there's a known delay in the rollout?
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Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked Locked QAM256 25 55616000 Kbits/sec 282750000 Hz -3.4 dBmV 40.9 dB Hybrid Locked QAM256 26 55616000 Kbits/sec 290750000 Hz -2.0 dBmV 41.9 dB Hybrid Locked QAM256 27 55616000 Kbits/sec 298750000 Hz -1.5 dBmV 42.1 dB Hybrid Locked QAM256 29 55616000 Kbits/sec 306750000 Hz -2.3 dBmV 42.0 dB Hybrid Locked QAM256 30 55616000 Kbits/sec 314750000 Hz -1.1 dBmV 41.8 dB Hybrid Locked QAM256 31 55616000 Kbits/sec 322750000 Hz -1.9 dBmV 41.4 dB Hybrid Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown |
Re: Virgin Media to Double Broadband Speed
Just called up to get mine changed from 50 to 100 and the lass on the phone did it for me instantly, same price as the 50 was. I noticed on the router page that upload still showed as 5meg and when i asked her she said it might take up to 24hrs for it to change to 10meg but didn't sound sure. Does that sound about right?
She also was fine upgrading me even though i don't have a superhub, i use the one from before it came out i think. |
Re: Virgin Media to Double Broadband Speed
When you upgrade to XXL 100, you won't get a 10Mbit upload until the speed work has completed in your area.
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Re: Virgin Media to Double Broadband Speed
When you say the speed work do you mean the automatic doubling upgrades? If you mean the seperate upload upgrades 'i think' they were just done in our area as i went from 1.6mb/s to 5mb/s recently.
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Re: Virgin Media to Double Broadband Speed
I love it that they either dont know what they are talking about or are just so comfortable lieing. She has provisioned you for 100/5 and that isnt magically going to change over night. You have been upgraded early, probably before they have done upgrade work in your area, and you wont get 100/10 till the rest of your area gets upgraded
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Re: Virgin Media to Double Broadband Speed
I can live with that, my area is scheduled for the automatic upgrade March/April anyway so it won't be long to wait. I'm just glad i got the 100 down as the system was telling her i'd need a superhub and an engineer but she wanted to try and see if it would go through anyway and it did.
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is just the BDUK ones. Which as far as I am aware VM have not won a single one due to them not expanding their footprint.
Recently some large city grants have been awarded to cities but for VM to win any I suspect will require VM to invest in rollouts, they wont get it simply for jacking up speeds in existing areas. |
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I just got the upgrade during the night, only download though, they have not added extra upload channels yet so no 6Mb upload.
https://www.cableforum.co.uk/images/...012/04/101.png Very happy with this but I could definitely do with extra upload, so roll on 6Mb. |
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I've just re-booted my modem and find that my BB L has had upgrade to 20Mb during the night, however upload still seems to be 1Mb
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Re: Virgin Media to Double Broadband Speed
can any one tell me,i want to upgrade from 30mg to 60mg.
do you still pay a one off payment thank u inadvance tc |
Re: Virgin Media to Double Broadband Speed
Not if you have a superhub, is it l30 or xl30?
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Re: Virgin Media to Double Broadband Speed
could you tell hoe to look for this please
this it a black box http://shop.virginmedia.com/broadban...s-routers.html |
Re: Virgin Media to Double Broadband Speed
that is a shub so in your case it should just be a matter of a quick 5 min phone call and get upgraded for free over the phone
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I got a email asking me to give feedback after the upgrade (from 50 to 100). I knew it was due but didn't know it had actually happened. I haven't got a Super Hub and on the My Virgin Media web page the following message is on. (wireless speedtest result 80Mb Up, 4 down, but PC is a bit laggy)
Planning to go wireless? We've done all the checks and it looks like your current modem is fine. Your new super fast broadband is up and running at the speed shown below.. Your new speed is up to 100Mb If you're going to be using a wireless connection then you might want to swap your modem for a Virgin Media Super Hub, our latest combined modem and router with the best range so you can enjoy fast broadband around your home. The Super Hub comes free with just a £20 QuickStart fee for installation and you'll automatically begin a new 12 month contract. |
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If you know for a fact (and are 100% certain) it's false advertising then you can sue then clear in the knowledge that you will win. So what are you waiting for? :D
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I was just wondering if Virgin have now decided superhub isn't a requirement for 100Mb.
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Cheers Ben
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Had super Hub installed on the 60Meg upgrade today Wirelsss is a JOKE We have the Virgin Dongle and this computer is Hard wired . Wirelss very poor no more than 20megs if it gets that. After install bloke did his best and left it working but it went Downhill
so hour on Phone with tech Take over we eventually went back to our D-Link-615 router and its far better but we are getting drop in Wireless connection every five minutes or so . Will be on phone tomorrow get this looked at with a tech dont ask me about levels as i havnt a clue how to check or going to thats there problem all i know is there are now 2 boxes Screwed into HUB 1 a conditioner and other nothing i can read . very Unhappy at all this as was working perfect on 10meg FREE UPGRADE Wish i had said no thanks its very unsightly and rigid and any knock could break it very worried about this. Tony farnborough |
Re: Virgin Media to Double Broadband Speed
No sign of doubled upload here yet, but had double download since last week (pretty much bang on 62.95Mb/s which is the full 66000000 bps I've even had speedtest results just over 63Mb/s but I doubt it's accurate there as that is over the max in config.
I guess the upload doubling is on a slightly different schedule that's not been announced as everyone seems to be sitting on their old upload speed (or even slightly less in config, I'm getting 2.90Mb/s instead of 3.33Mb/s that I had on 30Mb!) I feel VM need to think more about upload, their 10:1 ratio already seems pretty out of date when BT Infinity 80Mb/s users get 20Mb upload. I think it should be 10:3 giving an 18Mb upload on 60Mb and 36Mb on 120Mb. With upstream channel bonding 4 x 20Mb channels I don't see why that's not possible as it is a shared service as it is already. Then when VM release 240Mb (with 72Mb upload) or what ever they could introduce a Super Hub 2.0 with even more upstream bonding capability to cope. |
Re: Virgin Media to Double Broadband Speed
They haven't started upstream bonding yet I don't think
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Whether or not its easily possible for VM to add many more US channels in each are to do what you said I dont know, based on what ignition posted earlier in the year in regards to many untapped frequencies following the upstream work in areas, and what comcast do in the USA it would suggest what you said is possible with the channels although I think your proposed end user speeds would lead to probable congestion still. As it would give the top tier a whopping 30mbit of upload on a 72mbit capacity. Not quite as bad now tho with 10mbit upload on 18mbit capacity. |
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Why do some people post complete nonsense and do they expect to be taken seriously when they do? :confused: |
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Re: Virgin Media to Double Broadband Speed
Are you 12 or something? :rolleyes:
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Re: Virgin Media to Double Broadband Speed
:)
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