Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'll mull it over qas and get back to you, it shouldn't upset the settling in period should it?

Re: Router, Yes as you suspected I'm using the supplied router although I would like to change it at some point to a more configurable one but for now I will leave it alone as it's responding to pings ok.

I was a little concerned about the number of speed related complaints about Sky's new fibre offering but I believe that's just a glitch rather than a capacity issue, plus Sky are aware of it and working on a fix.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No, shouldn't affect anything, it's only an extra 4 packets per second (downloading a file at 40mbps is 3500 packets per second) so the load should be negligible.

Yeah I'm guessing it's a glitch (just like the 80/10 people on BT) but it's one of those odd ones where nobody will admit what the actual problem is.

Note that Sky use MER, so its hard(er) to use your own router, Openwrt/DDWRT/pfsense apparently support it (with some tweaking) but the majority of standard routers won't.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Duly noted squire

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Again, not sure if this is a result of the upgrade work, but for the most part, i can now actually enjoy a game at some point after midnight.

I played Black Ops for the first time in a year and enjoyed a portion of it, although i was having little jumps of lag every now and then, which may or may not have been due to a rubbish host.

FIFA is still touch and go, but during the times of minimal jitter ive been able to actually play the game without wanting to post Anthrax to Virgin Media's headquarters.

http://www.thinkbroadband.com/ping/s...30-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine and my brothers is truly awful and virgin just say its a area fault when i ring. Been happening for a month now :(

Mine

http://www.thinkbroadband.com/ping/s...30-05-2012.png

My Brothers on same green cab

http://www.thinkbroadband.com/ping/s...30-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That looks like a local network noise problem.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Anybody know what could be causing this? My connection has been poor since I was upgraded to 60Mb last month. I'm using the Superhub in Modem Mode with a Linksys E3200 Router. Are the spikes likely to be caused by the Linksys?

http://www.thinkbroadband.com/ping/s...30-05-2012.png

Packet loss around 7am is due to a reboot. I haven't used the internet since setting up the monitor in order to try to establish a baseline (apart from a little bit of multiplayer Mario tennis at around 11pm).

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

bloody hell :shocked:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Those spikes look like usage. Do you have anything connected to or plugged into the router? If so, unplug/disconnect it. Any device on your network could be virused up and doing that.

---------- Post added at 18:07 ---------- Previous post was at 16:31 ----------

So pabscars, got a speedtest.net result?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.speedtest.bbmax.co.uk/res...866&v=15950933

https://www.cableforum.co.uk/images/local/2012/05/3.png

Speedtest.net has been giving me inconsistent results but the BB Max test (see linky above) has been rock solid showing full speed on every test thus far

enjoy:)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

what about www.speedtester.bt.com

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Download Speed (Mbps): 40.15
Upload Speed (Mbps): 1.65
Ping Latency (ms): 41.25

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

clearly getting what your paying for then :tu:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Possible timing errors aside (or the BT speedtester being off whack) this confirms Sky's service is in fact faster than BT Infinity, as Sky does not impose the 96.8% IP profile limiter that BT does.

So while BT 40mb "is really" up to 38(.72)mbps, Sky's 40mb "is really" up to 40.

Course the difference is a few percent either way, and there's the 80% slower upload to consider, but still interesting to know.

That'd also suggest the 80/20 service on Sky would actually run at 80mbps rather than BT's 77.43mbps.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...30-05-2012.png

All these spikes are really starting to become a serious problem.

I think I'm going to have to switch providers if it carries on like this...

Last Thursday was especially bad:
http://www.thinkbroadband.com/ping/s...24-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

lol which provider is that qas?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Crazy.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

OVH server. It's pretty **** but ultra cheap.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yayyy, VM finally sending me out my VMNG300! Prepare for comparison graphs within the next couple of days!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Wait, you're getting a real, legit VMNG300 off VM?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I am indeed! Sent recorded delivery today!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So either VM have managed to secure a new supply of VMNG300's or still have stock from before.

Eat that naysayers!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

think I might end up on a VMNG if i ask the senior who comes round in the next 20mins. sort of a stop gap attempt to make customer happy thing :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I thought your issues were just down to spikes in utilisation.

Below is the latest graph, the large peaks are from speedtesting (last night for qas), and some light downloading on my games console.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'll have a look at the quality of the unit when it arrives, if it's used then they may be re-distributing them, but since i was told they were "waiting for a delivery" then god knows... She never told me where she got it from this time, just that she "managed to get me one".

Might as well not even take notice of that yellow on your graph, the average latency doesn't even budge.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

If BT sort their data out so I can order Infinity VM can have mine back once I've moved - that will make 2 happy customers - me as I've left and somebody else who can bin their abysmal Superhub...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

anythings worth a try i guess and with that came a no. he doesn't carry any VMNGs, only SuperHubs.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I don't think youd have noticed that much difference anyway

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I wonder if jb66 still hides one in his van as a souvenir

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

probably not but worth a try lol or should i say me wanting to see my monitor with lower latency being clocked up

https://www.cableforum.co.uk/images/local/2012/05/2.jpg

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Talk Talk adsl fast path loop attenuator 29db snr magrin 9db,speeds 12-13mb,pings around 17-20 ms (in use * line direct to exchange-no cabinet)

http://www.thinkbroadband.com/ping/s...31-05-2012.png

VM 100 not in use (getting more bad)
http://www.thinkbroadband.com/ping/s...31-05-2012.png

PS
thinkbroadband seems down for now or something happened to router at 4pm (replaced with new firmware 3.6.2) and got package loss with both connections

is VM having packet loss or the new firmware at router 2850n?? will not synchronise

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah, ThinkBroadband are having network problems, probably connected to LINX issues today, affects almost everyone who connects to TBB via public peering:

http://qasdfdsaq.com/ping/

https://www.linx.net/pubtools/traffi...html?stats=day

http://twitter.com/#!/LINX_Network

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I couldn't access CF a few minutes ago. Reboot of PC and this?

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

thanks and i was just about to email draytek about new firmware was released yesterday had problem
i guess will disable the monitors (not delete) for now because seems keep going on & affecting us

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...31-05-2012.png

my fix date is 4th july

what hapond today with virgin as we all have big spikes that are identical at the same time

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Nothing to do with Virgin. Read my last post.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Do I win a prize for the most red?


[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

yes i have now read your post , virgin are of the hook for once

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:LOL:

https://www.cableforum.co.uk/images/local/2012/05/1.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I dunno, do you?

http://www.thinkbroadband.com/ping/s...30-05-2012.png

There is no prize for most red. But if there was:

https://www.cableforum.co.uk/images/...2014/01/17.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I win

https://www.cableforum.co.uk/images/local/2012/05/2.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Fail. Read the thread title.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's getting a bit jittery there Sirius, is it because there is work going on at the moment, only I've noticed quite a few VM vans doing the rounds on the green cabs in the last few weeks, so I'm presuming some upgrade work is under way.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yep something definitely happened between 1600 and now?

http://www.thinkbroadband.com/ping/s...31-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That big hit tonight has nothing to do with VM

http://www.cableforum.co.uk/board/35...-post1532.html

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

They were working on my cabinet yesterday. Well, I say working, the guy looked a little puzzled and was ringing someone on his mobile as I walked past. Could have been his missus I suppose.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Or talking to the headend engineer who would be adjusting the laser on the forward or return path for your area ;)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That sounds like a cool job.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yes I was aware of the TBB issue earlier, even so yours normally runs a little sweeter than that, is your gaming ok.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ahh right :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Its not good at the moment :mad: Almost double the ping and latency since what ever happened at the week end. Somethings been added but i dont know what :rolleyes:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ok here at present still.

Spikes are my SAM box testing.

http://www.thinkbroadband.com/ping/s...31-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I bet thats not fun is it, makes you wonder what's gone on, is there any evidence in your TBB history of any outages followed by increased latency.

Bit of a long shot I know

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

If it's what you people think it is, it'll most likely not affect pings so much, but actual TCP connections (e.g. browsing)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Is there still a problem with tbb? There was an improvement earlier but,

http://www.thinkbroadband.com/ping/s...31-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

same here mate, usage is increasing

https://www.cableforum.co.uk/images/...2012/06/68.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ah well, wanted an early night anyway.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Again, http://qasdfdsaq.com/ping/ if you want a good idea of how TBB is doing.

The page has live graphs to 5 different ISPs, including BT and VM. On the VM side you can see the furthest core node they have, an edge node, and an end user CPE.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mines looking nice and colourful as per

https://www.cableforum.co.uk/images/local/2014/10/9.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The packet loss there!:eeek:

After what i thought may have been reprieve and some good gaming latency, i've now returned to Jitterville, USA

http://www.thinkbroadband.com/ping/s...31-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'd hate to brag, but... no wait, actually I love it:

http://www.thinkbroadband.com/ping/s...31-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

yep, and thats what my graph looks like after the fault has been rectified :rolleyes:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

it looks like hells trying to attack your heaven although that be the other way round on the monitor :erm: its clones!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's not clones - it's the zombies that live in all cable cabinets and eat any engineer that tries to upgrade anything.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It seems we all got a 2 hour spike yesterday at 4pm until 6pm

http://www.thinkbroadband.com/ping/s...31-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There are comments on that a few posts back. Somebody said it was a routing problem to TBB.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

VMNG300 arrived, activated and running. Jitter noticeably lower... max ping spikes lower, avg latency, lower.

Will continue measuring throughout the day


Before:

http://www.thinkbroadband.com/ping/s...01-06-2012.png

After:

http://www.thinkbroadband.com/ping/s...01-06-2012.png

The spike before the power down was a speed test.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So was it a new one or refurb?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It was brand new :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

You sure? Mine was a refurb it came bubble wrapped without a power supply, did yours come in the Ambit box with a power supply?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well to be honest i can't be completely sure, but it came with all it's cellophane "new" wrapping on, with the powersupply boxed... no box for the modem though, they just sent it in a large Jiffy bag, but i took off the cellophane and there isnt a single scratch or sign of previous use, it's in new condition

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So after deciding to order Talktalk adsl to test the quality of the service, Virgin go and upgrade the area, 5 Downstream channels, and a different upstream.

https://www.cableforum.co.uk/images/...012/06/103.png


https://www.cableforum.co.uk/images/...012/06/107.png

Locked QAM256 95 55616000 Kbits/sec 315000000 Hz -1.9 dBmV 38.2 dB Hybrid
Locked QAM256 92 55616000 Kbits/sec 291000000 Hz -1.0 dBmV 38.6 dB Hybrid
Locked QAM256 93 55616000 Kbits/sec 299000000 Hz -1.4 dBmV 38.6 dB Hybrid
Locked QAM256 94 55616000 Kbits/sec 307000000 Hz -1.6 dBmV 38.4 dB Hybrid
Locked QAM256 96 55616000 Kbits/sec 323000000 Hz -2.2 dBmV 37.9 dB Hybrid

Locked ATDMA 57 20480 Kbits/sec 45800000 Hz 40.5 dBmV

*Above graphs are not mine but other people in the area. My graph doesnt want to work :(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Woah. Nice improvement.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Chalk and cheese

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

thats how mine came, its probably a refurb, is the power supply a netgear one?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Power adapter is different to the one supplied with the SuperSlug

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Interesting... is it the 1.0amp one?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Part # APS003, i'll have a look at the plug later on as i don't want to bring my network down just yet, it's dark where the plug is so can't see :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

heh I have stopped caring since BT announced my area for infinity, as long as this service remains useable I will be ok for 3 months until infinity is available. Also I have a need for the 20mbit upload it will bring as well now so looking forward to that also. If I feel like spending the cash tho I will keep VM as a backup and route it using windows so 2 connections to one pc again.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Got the Openreach data error preventing me from ordering fixed and placed my order this morning - speed estimate 60/20 on 300m line.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well I dont really have any options and thankfully Virgin is actually OK for me at the moment. But it's quite funny that there are no plans to roll out infinity where I live actually think its a joke as its a quite densely populated area and there are much smaller exchanges that has a planned date or already have it enabled.

That said would be good to have options to get a good connection it is after all 2012 now ADSL1-2 are a joke these days...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Same.

They enabled an exchange in a town next to me that services 7,000 people... mine services 27,000... ridiculous.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

ok work this one out. Top is my connection, bottom is someone elses connection. mine is via modem mode + dlink, bottom havent a clue. Why is there such a difference?

https://www.cableforum.co.uk/images/...012/06/102.png

https://www.cableforum.co.uk/images/...012/06/103.png

Both same CPC, All i can come up with is they have a VMNG300, or different upstream.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

different area of your area? bucklebs on the same channels as me but his monitor isn't as crazy as mine, same town.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

He may also be on a VMNG300, that's the sort of flat lining of the avg latency i see now that i got my VMNG300 the other day, still, your average latency is pretty good compared to a lot of other people, infact, yours is quite far above a lot that ive seen.

You could try swapping upstreams, its possible the fluctuations in minimum latency are utilisation based.

SuperSlug

http://www.thinkbroadband.com/ping/s...31-05-2012.png

VMNG300

http://www.thinkbroadband.com/ping/s...02-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

lol can't reach anywhere near 100mb now since this upgrade....

https://www.cableforum.co.uk/images/...012/06/100.png
Namesco


https://www.cableforum.co.uk/images/...012/06/101.png
Virtual London

Both normally throw 104 out at me constant. How is this an "upgrade" ;/

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's been a bit crazy over the past couple of days, but as I wasn't at home I didn't notice :) there does seem to be something afoot in Crawley, and I'm hoping it's something good!


http://www.thinkbroadband.com/ping/s...31-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

is that live Buck?

---------- Post added at 23:39 ---------- Previous post was at 23:34 ----------

no its not live. dude that was thinkbroadbands error not VM.

could you post your live monitor mate. i want to compare, your connection is literally the same as mine just in a different area of town. heres mine, fantastic as always...

https://www.cableforum.co.uk/images/...2012/06/68.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Upgraded from 60Mb to 100Mb on Monday and have seen no problems in usage at all, the connection as stable as it normall, apart from that TB fault the other day.

http://www.thinkbroadband.com/ping/s...03-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The VM network is very granular indeed at the local level. Any given set of channels only serves a couple of hundred or so homes which is rather fortunate as the total bandwidth available on 4down 1up is 200/18Mbps. As VM sell 100/10 unlimited on that it isn't hard to see that a single 100Mbps customer near to you going flat out can seriously spoil your day.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Indeed

https://www.cableforum.co.uk/images/...2012/06/98.png

I have not yet recovered from whatever went on last week and yesterday was indeed horrible

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here's my graph for yesterday to compare to yours...

http://www.thinkbroadband.com/ping/s...02-06-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...02-06-2012.png

---------- Post added at 12:28 ---------- Previous post was at 12:28 ----------

big difference

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My 16Mb Sky connection the spikes are the usual Anytime+ downloads and general browsing speedtest etc. It is turning out to be the most stable internet connection I have ever had. Once Sky launch the rumoured low ping gaming trials later in the summer my minimum latency should drop. But as it is its fantastic for gaming.


[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Indeed, as long as its stable and your avg hugs it tighter than a baby's nappy, then 28ms baseline is nothing to be quibbed at

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yup and ping bbc.co.uk gives a lower ping then that monitor,

C:\Users\home>ping bbc.co.uk

Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Reply from 212.58.241.131: bytes=32 time=20ms TTL=246
Reply from 212.58.241.131: bytes=32 time=21ms TTL=246
Reply from 212.58.241.131: bytes=32 time=21ms TTL=246
Reply from 212.58.241.131: bytes=32 time=21ms TTL=246

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 21ms, Average = 21ms

C:\Users\home>

So I'm quite content.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Even better then :) Must just be routing thats giving you the higher min.

I so want an ADSL line for gaming, i can get a BT line put in for free saving me £130 quid, but i just cant justify the extra £20 a month ontop of my virgin connection.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I have noticed a MASSIVE improvement on xboxlive since moving to Sky but unfortunately right now they insist on having interleaved on. This increase's ping quite abit.

Apparently fast-path gaming lines could be trialed later this summer which could potentially cut my baseline/minimum ping in half maybe even more than half.I remember the old UKonline ADSL fastpath lines having crazy low pings.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My Ambit router stopped working last week and it was replaced with a superhub (VMDG480) but I cannot get the Think Broadband monitor to work - is there something I'm overlooking?

I've seen posts that say you need a separate router, not doing that just for the monitor as wireless is currently better that with the Linksys router we were using. Another post said to disable UPnP but that didn't work and a post on Virgin's Community forums said to uncheck respond to ping request (I thought it should be checked).

Have also set up a new monitor for change of IP address.

Any suggestions appreciated.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

if your SH is in combo mode router and modem functioning then log in to your SH

192.168.100.1

advanced settings

DMZ

tick the respond to ping box

apply

-----------------

note: if you switch to modem mode and link your own router your IP will change. you'll have to update that on your thinkbroadband ping monitors settings

if your using your own router double check ping response if enabled on it.