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-   -   ntl Confirms 10Mb Broadband Speed Increase (https://www.cableforum.uk/board/showthread.php?t=33357)

Bill C 01-11-2005 18:20

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
Area by area start small in more outstretched sections, localise the release and slowing put the stress on the systems, this way you don't have people on different tiers getting annoyed as everyone in there segment is done at once.

OK so lets say they do it area by area. Say 1 month per area to check all is OK in that area. If not spend some money on that area to make it OK. Move to next area

Repeat above by area's at least 200 times min.

What will you do if you are one of the last ? or better still do you want to be one of the last if not think of the ones that are last ?
__________________

Quote:

Originally Posted by Saxo

So move your rolling eyes away matey.
__________________



Do as I am doing in morning, change providers.

Less of the matey business we are adults not children.

And i hope you less than 2km from the exchange otherwise forget getting over 2 meg unless you go to adsl2+

AndrewJ 01-11-2005 18:21

Re: ntl Confirms 10Mb Broadband Speed Increase
 
There is still as last and ten tonne of bugs in the way they are doing it now, only with this way it is more scattered nationally rather then in a localised area hence easier to trace down the problems?

Bill C 01-11-2005 18:24

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
There is still as last and ten tonne of bugs in the way they are doing it now, only with this way it is more scattered nationally rather then in a localised area hence easier to trace down the problems?

Nice to see a telecommunications expert at work. Will let NTL know tomorrow all are problems are solved contact Saxo he has all the answers to our roll out problems.

AndrewJ 01-11-2005 18:25

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Now who is reacting childish, I have never claimed to be a telecommunications expert, so please take your childish comeback and personally place it in the correct location.

Bill C 01-11-2005 18:26

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
Now who is reacting childish, I have never claimed to be a telecommunications expert, so please take your childish comeback and personally place it in the correct location.

Well you are the one who has decided NTL are doing it all wrong.

AndrewJ 01-11-2005 18:27

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I stated my view and idea and if that is your intelligent reply as a 45year old, then I do feel for you Bill, I thought you posted with more degree of common sense than that post.
__________________

Quote:

Originally Posted by Bill C
Quote:

Originally Posted by Saxo
Now who is reacting childish, I have never claimed to be a telecommunications expert, so please take your childish comeback and personally place it in the correct location.

Well you are ythe one who has decided NTL are doing it all wrong.


And you are the one who resorts to silly comebacks?

I stated my views and ideas they are to be debated not sarcastically denied like someoen off a childs website.

Bill C 01-11-2005 18:31

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
I stated my view and idea and if that is your intelligent reply as a 45year old, then I do feel for you Bill, I thought you posted with more degree of common sense than that post.

look at you post above then see why i changed my stance. And my age has nothing to do with it.

NTL have said when how and why they are upgrading customers. Now if that is not correct for you fine.

If you want to change to another provider then fine

But have a chat with someone like Zingle first and ask him what colour the grass can be on the other side :)


Sometimes i bite. that was one of them :angel: other times i too can be grown up :LOL:

I think you will find that the quickest way for us to check an area is put the 3meg users up first. If there is going to be a problem then that will show it up and we can take steps to fix it.

Historically our highest tier users use the most bandwidth :);)

AndrewJ 01-11-2005 18:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
NTL have not contacted anyone and TBH I would love to change ISP's I honestly would but nothing decent is available here.

There system of upgrade is the most illogical thing I have ever heard. By time they dont with bugs on the 3mb system, be Feb 06 at least.

Bill C 01-11-2005 18:33

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
NTL have not contacted anyone and TBH I would love to change ISP's I honestly would but nothing decent is available here.

There system of upgrade is the most illogical thing I have ever heard. By time they dont with bugs on the 3mb system, be Feb 06 at least.


Lets see shall we ;)

AndrewJ 01-11-2005 18:34

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Hopefully I will not have gone insane with my poxy upload and sluggish download by then and be in a padded room.

marky 01-11-2005 18:34

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I just think people who are on 1 and 2 mbit should get somesort of subsidy until the upgrade is complete. :(

Derek 01-11-2005 18:38

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
NTL have not contacted anyone and TBH I would love to change ISP's I honestly would but nothing decent is available here.

Oh dear. Thats a shame isn't it. Still I suppose thats Ntl's fault as well is it?

Quote:

Originally Posted by Saxo
There system of upgrade is the most illogical thing I have ever heard. By time they dont with bugs on the 3mb system, be Feb 06 at least.

Yep dead illogical to look after the people paying more :rolleyes:

In fact I think everyone should be like that. My support department should give free hard drives and motherboards to all customers. Why restrict it to the ones who are in warranty.
__________________

Quote:

Originally Posted by marky
I just think people who are on 1 and 2 mbit should get somesort of subsidy until the upgrade is complete. :(

How about they don't pay anything extra till the upgrades are complete? ;)

Webzta 01-11-2005 18:38

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I think you're mad - I don't see whats wrong with NTL - certainly nothing in my area - Essex / Colchester.

I've been on ntl since the 64k days... never had a problem... there has ofcourse been the odd hour downtime here and there, but thats it..

There's supposedly a 1gig a day limit - Well i max my line all day everyday - (3meg) and had never once had any email warning/anything of the sort.

My pings are good and i download at around 366kb/sec constant.

My line is shared to about 4/5 pc's thru a server.

I can't wait for 10meg update, and to be fair, it's free.. how can you complain at that?

Any of you tried BT's dsl ? or such companies? it's terrible... as soon as you start using the line your ping rockets..

My input..

-Webzta

AndrewJ 01-11-2005 18:43

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I rarely get 250kbs from my 2mb connection. Uploading anythign to friends tends to be at about 16kbs flat out, it is driving me nuts I am paying for a service I am not getting and other people are being upgraded.

It is just a joke.

Bill C 01-11-2005 18:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by marky
I just think people who are on 1 and 2 mbit should get somesort of subsidy until the upgrade is complete. :(

What level of service did you signup for.
Are you getting that level of service.


If the answer to both is yes then why should they give you a subsidy for something you did not sign up for :erm:

AndrewJ 01-11-2005 18:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by marky
I just think people who are on 1 and 2 mbit should get somesort of subsidy until the upgrade is complete. :(

How about they don't pay anything extra till the upgrades are complete? ;)[/QUOTE]


I so agree with that one :D

Bill C 01-11-2005 18:45

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
I rarely get 250kbs from my 2mb connection. Uploading anythign to friends tends to be at about 16kbs flat out, it is driving me nuts I am paying for a service I am not getting and other people are being upgraded.

It is just a joke.

2meg is 200kb not 250kb.

are you sure its not 16 kB not 16kb big differance

if its 16kb you need a engineer asap as your connection is very very bad.

marky 01-11-2005 18:47

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
What level of service did you signup for.
Are you getting that level of service.


If the answer to both is yes then why should they give you a subsidy for something you did not sign up for :erm:

Because the people who are getting 10mbit sighned up for 3mbit, so whats the difference.

Bill C 01-11-2005 18:47

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
How about they don't pay anything extra till the upgrades are complete? ;)




like what ?. what extras

AndrewJ 01-11-2005 18:48

Re: ntl Confirms 10Mb Broadband Speed Increase
 
16kbs is 16kbs Bill, yet I have seen other people on my connection uploading at 23kbs about, not much but enough to shave off alot of time when sending home movies to family in the states.
__________________

laterz i give up trying to talk to a wall.

Webzta 01-11-2005 18:51

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
I rarely get 250kbs from my 2mb connection. Uploading anythign to friends tends to be at about 16kbs flat out, it is driving me nuts I am paying for a service I am not getting and other people are being upgraded.

It is just a joke.

You're probably using bad servers, not every site can send to you at your max downstream rate.

With uploading you need to use icq/irc something decent, not msn.. to get a decent rate.

Bill C 01-11-2005 18:51

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
16kbs is 16kbs Bill, yet I have seen other people on my connection uploading at 23kbs about, not much but enough to shave off a lot of time when sending home movies to family in the states.

there is bits and then there is bytes windows displays its upload in bytes which would mean your connection would be 16kB*8=128kb which i would say is still to low. you are on 200kb=200kb/8=25kB which is approx figures.

Not being funny but are you sure you are on 2meg. Those figures are typical for 1 meg users

sav112 01-11-2005 18:53

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I have no problems with the 3Mb people getting the upgrade first , its there desire to have such speeds thatââ‚ ¬Ã¢â€žÂ¢s led to this upgrade in my view. Iâ₠¬ÃƒÆ’¢â€žÂ¢d happily sit here on 1MB but 10MB well that even better.



I cant fault NTL even when my friend is on Telewest 2Mb unlimited for the same price as my 1mb and heâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s only a few miles from me here in Glasgow.


AndrewJ 01-11-2005 18:55

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I pay £24.99 and have checked on the site for cable modem configuration and it says 2mb.

While I get half decent download times I have known me have problems gettin 100kbs.

ICQ is a client I do use time to time to send files but I notice no difference. At least though I do admit it offers a restart on large files.

Bill C 01-11-2005 18:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
I pay £24.99 and have checked on the site for cable modem configuration and it says 2mb.

While I get half decent download times I have known me have problems gettin 100kbs.

ICQ is a client I do use time to time to send files but I notice no difference. At least though I do admit it offers a restart on large files.


you on settop or cable modem ?

what type of settop if on settop

AndrewJ 01-11-2005 18:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Sacm Ntl Ambit.

Bill C 01-11-2005 19:00

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
Sacm Ntl Ambit.

ok

ok i take it you checked here

password and user name root

AndrewJ 01-11-2005 19:02

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Yip here you go.

Maximum Downstream Data Rate : 2048000Maximum Upstream Data Rate : 200000Maximum Upstream Channel Burst : 1600

Tuftus 01-11-2005 19:09

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Bah, still on 3mb here....

Chrysalis 01-11-2005 19:39

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
Area by area start small in more outstreached sections, localise the release and slowing put the stress on the systems, this way you dont have people on different tiers getting annoyed as everyone in there segement is done at once.

To be fair ntl are doing it the best way.

People who pay more should get it first since well they pay for that right.
Would you yourself be annoyed if you was paying £37.99 for 3mbit and some guy in another city paying £17.99 for 10mbit?

The area by area thing also promotes postcode lottery service which I dont like.

Neil 01-11-2005 19:49

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Settle down in here please people (you know who you are) :)

AndrewJ 01-11-2005 20:21

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
Quote:

Originally Posted by Saxo
Area by area start small in more outstreached sections, localise the release and slowing put the stress on the systems, this way you dont have people on different tiers getting annoyed as everyone in there segement is done at once.

To be fair ntl are doing it the best way.

People who pay more should get it first since well they pay for that right.
Would you yourself be annoyed if you was paying £37.99 for 3mbit and some guy in another city paying £17.99 for 10mbit?

The area by area thing also promotes postcode lottery service which I dont like.

I see your point but at the end of the day as it stands now I am paying customer who is being treat downwards to someone else.

Not good public relations.

Albie 01-11-2005 20:25

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I hope they surprise everyone and upgrade all the tiers just in time for Christmas. http://x11.putfile.com/11/30413243822.gif

AndrewJ 01-11-2005 20:57

Re: ntl Confirms 10Mb Broadband Speed Increase
 
That would be nice :D

Graham M 01-11-2005 20:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
However highly unlikely :D

etccarmageddon 01-11-2005 21:30

Re: ntl Confirms 10Mb Broadband Speed Increase
 
but the church would never allow that! we'd all be surfing when we should be into this crimbo lark.

Derek 01-11-2005 21:35

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
I see your point but at the end of the day as it stands now I am paying customer who is being treat downwards to someone else.

So someone who pays £37.99 should get the same treatment as someone paying £17.99? ?

Why not the same speed as well? :rolleyes:

If you would like to join the real world for a moment you would realise people who pay more get more for it.
Thats not just in Ntl thats in most things in life.

Scopeuk 01-11-2005 22:10

Re: ntl Confirms 10Mb Broadband Speed Increase
 
his point isent that you should get the same services but jst that something sent out in a press release as for all users should rearly be for all users and not just given to the top teir users for 6 - 12 month (my oppinion not a fact)

Tuftus 01-11-2005 22:17

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by etccarmageddon
but the church would never allow that! we'd all be surfing when we should be into this crimbo lark.

Bah Humbug!!!! ;)

jtwn 01-11-2005 22:26

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Its quite simple, if you want 10mbit badly, upgrade to 3mb to get it.

On another note, either my router was just bummed out for a few days, lossy games on source have gone now since whatever work was done yesterday :)

Kliro 01-11-2005 23:19

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Yah yah, I think NTL are decent tbh, been with them since the 64kb days for broadband, and tv since the beginning. Very rarely have things gone wrong, and been sorted when they did :tu:

As for the upgrade, I see nothing wrong with NTL doing what they are, and if they get a load of people upgrading to get 10mbit early, then good for them.

As you've said saxo, they're the only decent providers available.

(p.s. I don't know fully what all the upgrades are doing, Im assuming everyone will be on 10mbit? with strictly enforced download limits? Anyone know what these limits are?)

Hom3r 01-11-2005 23:25

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Chrysalis
To be fair ntl are doing it the best way.

People who pay more should get it first since well they pay for that right.
Would you yourself be annoyed if you was paying £37.99 for 3mbit and some guy in another city paying £17.99 for 10mbit?

The area by area thing also promotes postcode lottery service which I dont like.

100% agree

daxx 02-11-2005 00:37

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Simple facts

3meg users pay more than 2meg users
2meg users pay more than 1meg users

So it equates to 3 levels of service

3meg
2meg
1meg

NTL have said that 3meg users get the upgrade first (this year) thus making the 3meg service 10meg (at whatever cap NTL decide to stick on at the price being paid)

2meg and 1meg users (who pay less than 3meg users) will get the new level of service (at whatever cap NTL decide to stick on at the price being paid) next year.

The answers quite simple, you want 10meg this year then upgrade to 3meg.

It's for free anyway so why all the 'toys out of pram attitudes'. You pays your money and takes your choice, Plain Simple and Unadorned.

BTW those who are threatening to move to 't'other side o' fence', Happy Trails and Bon Voyage

Stuart 02-11-2005 01:50

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
Quote:

Originally Posted by Chrysalis
Quote:

Originally Posted by Saxo
Area by area start small in more outstreached sections, localise the release and slowing put the stress on the systems, this way you dont have people on different tiers getting annoyed as everyone in there segement is done at once.

To be fair ntl are doing it the best way.

People who pay more should get it first since well they pay for that right.
Would you yourself be annoyed if you was paying £37.99 for 3mbit and some guy in another city paying £17.99 for 10mbit?

The area by area thing also promotes postcode lottery service which I dont like.

I see your point but at the end of the day as it stands now I am paying customer who is being treat downwards to someone else.

Not good public relations.

It could be argued that if NTL went Area by area (as you suggested) that they would be treating people "downwards to someone else". After all, if, say, Manchester gets upgraded first, then people in other areas in and around Manchester would feel that NTL could do them as well.

Also, I would ask. As a 3 Meg customer, what would be my incentive to pay £20 a month more than a 1 meg customer if I am going to be treated exactly the same (leaving aside the cap)?

If NTL did as you suggest, it would lose them an awful lot of money. Money that could be possibly better spent on upgrades for the network.

ssdd 02-11-2005 02:23

Re: ntl Confirms 10Mb Broadband Speed Increase
 
At the end of the day NTL have decided to upgrade their 3mb customers first. So no matter how much people whine about it being not fair, for whatever reason, thats the way it is...end of.
I can see the arguments for both sides, and being on 3mb myself I think they are right, but all we can do is wait until it happens :angel:

AndrewJ 02-11-2005 02:33

Re: ntl Confirms 10Mb Broadband Speed Increase
 
But so I upgrade to 3mb say during this week, am I still eligable then for the upgrade now I am paying £37.99?

If so I shall upgrade. BUT I want to be sure that now I am on 3mb and paying the premium price do I get the premium speed of 10mb.

rydwg 02-11-2005 03:29

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i hate moany self righteous customers who do nothing but moan and expect a company to cave in to to there every desire. your not that important saxo, your not as important as a user paying more than you, and its only fair if you pay less you get less. Do NTL care if they lose you? no, i doubt it, just another moaning customer. Ofcourse top people at NTL care about losing customers in masses, but the regular NTL employee just thinks your an annoying moany dick. So pay more, or stop moaning. You already get a good service for £25 a month, and your 100k is probably your bit torrent downloading movies anyway. Use good servers and you will always get decent speeds <mod edit: Chris W> Personal Insult removed.

i work in customer service, tho not for NTL and i cant stand people who think companies owe them the world. Your paying for 600k, which gets upgraded to 2mb, and you still moan because people who pay more get more.

i am on 2mb, and im happy to wait until NTL decide to upgrade me to 10mb, or 8mb, whatever were getting on 2mb. So i advise you do the same. It would be nice if we all got 2mb tomorrow but it is not going to happen, and i accept the facts and i am happy with how they are doing it. NTL dont owe you anything. Change ISP's and go to adsl with there substandard tecnology and feel good that u really dented NTL, they will miss your £25 a month. Oh wait, nobody else in your area is as good as NTL...

and yes if you upgrade now i assume you will get 10mb the same time as all other 3mb users, so you can downloaded all your porn 5x faster then.

AndrewJ 02-11-2005 03:49

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Actually the bulk of my bandwith is used weekly on sending family movies and images in large high res zip files to friends on the USA, also updating my many games and downloading mod's patches for a friends server.

rydwg 02-11-2005 03:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
well, yeah, the upload on NTL is probably he only thing that lets them down. INO they could.should be more generous with the upload speeds. on 10mb they should give you about 1mb upload, but for some reason theydont like upload.

that is my only complaint about ntl.

AndrewJ 02-11-2005 04:30

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I heard it was 400k then 512k then only 300k on the top tier 10mb.

Do we know anythign for fact

rydwg 02-11-2005 04:45

Re: ntl Confirms 10Mb Broadband Speed Increase
 
i seen it going at about 60kb/s on a trial screen shot

Nidge 02-11-2005 05:33

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Well it looks like the upgrade has started in Mansfield, I turned my machine on this morning and my modem was dead, I rebooted it and did a speed test, my 3meg is flying now.

etccarmageddon 02-11-2005 08:50

Re: ntl Confirms 10Mb Broadband Speed Increase
 
flying as in 8meg or 10meg?

Simcut 02-11-2005 09:03

Re: ntl Confirms 10Mb Broadband Speed Increase
 
looks like NTL could well be upgrading on Thursday judging by the current Service Status :)

etccarmageddon 02-11-2005 09:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I've read on digitalspy a dude saying he's been upgraded in Derby.

Simcut 02-11-2005 09:24

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I havent reset my modem yet but when I start downloads now with rapidshare it goes at 900 kb/sec and then gradually drops down to 360... hmm Im gonna reset my modem now methinks :)

do I just simply unplug it for 2/3 minutes (just take the power lead out of the back of the modem) and then plug it back in or what? :)

AndrewJ 02-11-2005 09:43

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Well trying to talk the gf into upgrading it is money we do not really have right now due to a family emergency, however we both use the network we have alot for family in other countries.

Is 3mb also got the higher upload over the 2mb?

etccarmageddon 02-11-2005 10:00

Re: ntl Confirms 10Mb Broadband Speed Increase
 
3meg currently has 300k upload which we believe is being increased to 500k.

Paul 02-11-2005 10:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Simcut
looks like NTL could well be upgrading on Thursday judging by the current Service Status :)

Hmm, I think you may be right ;
Quote:

On the morning of Thursday the 3rd of November between midnight and 6 A.M , Service upgrades and network rebalancing across the country will result in a brief loss of service for all customers
Certainly looks promising. :)

Simcut 02-11-2005 10:43

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I cannee wait like! :D

I have pretty much everything crossed..... some people on Source with NTL as their ISP are complaining of a lot of choke and strange pings, must be NTL doing work at their local hub (or whatever u call them!).....

tweetiepooh 02-11-2005 11:36

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Simcut
I havent reset my modem yet but when I start downloads now with rapidshare it goes at 900 kb/sec and then gradually drops down to 360... hmm Im gonna reset my modem now methinks :)

do I just simply unplug it for 2/3 minutes (just take the power lead out of the back of the modem) and then plug it back in or what? :)

Depend on browser but firefox can sometime anticipate download and start it in background so when you click go (or pages does it for you) the first stage can come flying down.

I've downloaded Oracle software and patches (hundreds of meg) and it starts at over 1000kB/s but drops usually below the expected 360. (I'm on 3Mb).

Bill C 02-11-2005 11:57

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Just a question to those that are thinking of upgrading to 3 meg so that they can get the 10 meg upgrade when it arrives. What if and i mean this as a WHAT IF not a THIS IS GOING TO HAPPEN. What if NTL dont upgrade anyone on 3 meg till the 30th of December are you all going to get on to customer service or post on here and complain bitterly how you were ripped off ?.

Just a question.:angel:

etccarmageddon 02-11-2005 11:59

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
Just a question to those that are thinking of upgrading to 3 meg so that they can get the 10 meg upgrade when it arrives. What if and i mean this as a WHAT IF not a THIS IS GOING TO HAPPEN. What if NTL dont upgrade anyone on 3 meg till the 30th of December are you all going to get on to customer service or post on here and complain bitterly how you were ripped off ?.

Just a question.:angel:

of course some people will complain Bill!

Simcut 02-11-2005 12:07

Re: ntl Confirms 10Mb Broadband Speed Increase
 
people complaining @ NTL? never! :-)

Bill C 02-11-2005 12:47

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Simcut
people complaining @ NTL? never! :-)


:LOL:


You can imagine the phone call.

NTL. This is ntl how can i help you today

A person .You have ripped me off.

NTL. How have we done that.

A Person. I upgraded from 2 meg to 3 meg to get the upgrade in November. But you did not upgrade me till "insert date here"

NTL. So when did we give a firm date for November .

A Person. You did not. but you still ripped me off, I want my extra money back. Or i will disconnect Now what you going to do about that.



Could happen :angel:

Anyone willing to have a wee little bet how long before the first complaint is made.

DocDutch 02-11-2005 12:58

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Bill I think that you make a very fair point here mate, why does every1 have to have the fastest instantly if you want a fast broadband connection why your still living in the UK....Sweden on average has 10mb connections all over the place, so do Finland, Norway and Holland (if you pay a bit more you can get even higher then 10 or 20mb)

so stop complaining and moaning that its not here yet and just be bloody patient the upgrade will come just wait and see!!!!!

Dobbo 02-11-2005 13:07

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Bill: Say for example 3 meg people are upgraded next week, can someone on 2 meg upgrade to 10 meg on the £37.99 package on that day or a day later?

Bill C 02-11-2005 13:09

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Dobbo
Bill: Say for example 3 meg people are upgraded next week, can someone on 2 meg upgrade to 10 meg on the £37.99 package on that day or a day later?

To be truthfull

I dont know. I can try and find out for you. but i am off work this week so will have to try and phone someone.

you have to remember as well that as of yet there as been no firm dates released by NTL other that the end of the year.

Dobbo 02-11-2005 13:13

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by levig
Bill I think that you make a very fair point here mate, why does every1 have to have the fastest instantly if you want a fast broadband connection why your still living in the UK....Sweden on average has 10mb connections all over the place, so do Finland, Norway and Holland (if you pay a bit more you can get even higher then 10 or 20mb)

Swedish people are getting free upgrades from 10/10 up and down to 100 meg down and 10 meg up. Some other country will always have faster internet just the way the world works.

Bill im on 3 meg so what i asked will not effect me, you do not need to go out of your way to find out the information.

SOSAGES 02-11-2005 13:17

Re: ntl Confirms 10Mb Broadband Speed Increase
 
from being on dial up 5 years ago to 10 meg in 2006 isnt to shabby
and the comparisons have been done 10000000 times before with sweden and the reasons why they have it faster (its not all rosey) ...

Dobbo 02-11-2005 13:22

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Didnt NTL have a share in Swedens biggest isp Bredbandsbolaget which is also the isp i mentioned are getting the free 100 meg upgrades next year.

http://www.ntl.com/mediacentre/press/display.asp?id=425

Downloads 02-11-2005 13:42

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
:LOL:

You can imagine the phone call.
NTL. This is ntl how can i help you today
A person .You have ripped me off.
NTL. How have we done that.
A Person. I upgraded from 2 meg to 3 meg to get the upgrade in November. But you did not upgrade me till "insert date here"
NTL. So when did we give a firm date for November .
A Person. You did not. but you still ripped me off, I want my extra money back. Or i will disconnect Now what you going to do about that.

Could happen :angel:

Anyone willing to have a wee little bet how long before the first complaint is made.

Now Bill i normally agree with you on virtually everything but...... i think people would have a fairly valid complaint if the upgrade didn't happen for 3mb before the year was out. I was one of the people who upgraded to 3mb in anticipation of the 10mb. I don't have the relevant release to hand but i am pretty sure they said it would be before the end of the year although not giving an exact date.

I am perfectly happy to wait till December 31st, but i would be pretty miffed if it wasn't there on that date. I never complain to NTL and probably haven't had to because i have had a first class service from them. But i would have wasted just £1 short of £40 on upgrading for no reason which i would look to be reimbursed for (assuming the NTL Release actually said before the end of 2005 and it wasn't my misreading). Please correct me if the wording didn't actually say before the end of 05.

Still i am 99% sure it will be in November/December so it's a fait mute point.

Bill C 02-11-2005 14:08

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by gruff_Rhodes
Now Bill i normally agree with you on virtually everything but...... i think people would have a fairly valid complaint if the upgrade didn't happen for 3mb before the year was out. I was one of the people who upgraded to 3mb in anticipation of the 10mb. I don't have the relevant release to hand but i am pretty sure they said it would be before the end of the year although not giving an exact date.

I am perfectly happy to wait till December 31st, but i would be pretty miffed if it wasn't there on that date. I never complain to NTL and probably haven't had to because i have had a first class service from them. But i would have wasted just £1 short of £40 on upgrading for no reason which i would look to be reimbursed for (assuming the NTL Release actually said before the end of 2005 and it wasn't my misreading). Please correct me if the wording didn't actually say before the end of 05.

Still i am 99% sure it will be in November/December so it's a fait mute point.

Please read my post again i said if they don't upgrade till 30 of December. After that then yes fair game. But lets say its 1st of December they do it and someone upgraded 1st of November then i don't think anyone should start complaining if they are on 3 meg for a month. See where i am coming from here.

LostintheNW 02-11-2005 14:09

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Why are you all whinging about not being upgraded first if you are on 2 or 1meg? and why should you get a discount, I don't have VOD in my area yet so should I be asking for a discount then?

Stop moaning and deal with it!

Bill C 02-11-2005 14:12

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by LostintheNW
Why are you all whinging about not being upgraded first if you are on 2 or 1meg? and why should you get a discount, I don't have VOD in my area yet so should I be asking for a discount then?

Stop moaning and deal with it!

What i said as well :)

Keleet 02-11-2005 15:25

Re: ntl Confirms 10Mb Broadband Speed Increase
 
http://forum.digitalspy.co.uk/board/...d.php?t=298201

^ someone in derby claims to have it

[from ntl:hell]

Mr Clean 02-11-2005 15:39

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I'm in Derby, still on 3Mb here.

http://www.adslguide.org.uk/tools/sp...69eb678b1a3504

bjorkiii 02-11-2005 15:46

Re: ntl Confirms 10Mb Broadband Speed Increase
 
This is getting to be a joke :rofl:people saying i have been upgraded to 10meg surely NTL would roll it out more sensibly than lets give it to someone in Derby a person in London someone else in Cheddar Gorge but then again its quite amusing.

Downloads 02-11-2005 15:48

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Bill C
Please read my post again i said if they don't upgrade till 30 of December. After that then yes fair game. But lets say its 1st of December they do it and someone upgraded 1st of November then i don't think anyone should start complaining if they are on 3 meg for a month. See where i am coming from here.

Ahhh i see, then i still agree with what you say :dunce:

Mr Clean 02-11-2005 16:17

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by bjorkiii
This is getting to be a joke :rofl:people saying i have been upgraded to 10meg surely NTL would roll it out more sensibly than lets give it to someone in Derby a person in London someone else in Cheddar Gorge but then again its quite amusing.

I know what you mean. I LMAO at most of the comments on here. Especially the whingers, complaining about something they haven't even got yet.

Smilie 02-11-2005 17:05

Re: ntl Confirms 10Mb Broadband Speed Increase
 
well i was thinking of ddropping down to 2meg line
and heard about the 10meg speed upgrade before end of year
so i kept my 3meg line on

so if i dont get 10meg before end of year
do i have rights to complain ;) :D :p:

yer nice one 02-11-2005 17:12

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Smilie
well i was thinking of ddropping down to 2meg line
and heard about the 10meg speed upgrade before end of year
so i kept my 3meg line on

so if i dont get 10meg before end of year
do i have rights to complain ;) :D :p:

Why dont you drop down to 2mb and then get an upgrade once NTL release 10mb?

Scopeuk 02-11-2005 18:01

Re: ntl Confirms 10Mb Broadband Speed Increase
 
current thinking on the random upgrade thing here is that ntl are doing some form of testing, beta if you like before a mass roll out

XFS03 02-11-2005 18:06

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by yer nice one
Why dont you drop down to 2mb and then get an upgrade once NTL release 10mb?

He wouldn't be too happy if he downgraded one day, & 10Mb was introduced the following day!

Chrysalis 02-11-2005 18:42

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I am inclined to think the upgrades that have happened are actually trials rather then the rollout. the service status does look interesting although Leics is mentioned a few times I havent had any outages as a result. But maybe it isn't in my part of Leics.

Scopeuk 02-11-2005 18:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
the service status always has a message like that in it i whouldent draw any conclusions personally

AndrewJ 02-11-2005 18:49

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Well looks like I am moving to 3mb as the gf will have more upload which will suit her.

I would imagine it will also improve performance on games also?

Chrysalis 02-11-2005 19:22

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I am not, it was in response to the conclusions already drawn up. I defenitly dont expect a mass amount of people to suddenly be upgraded 4th nov.

jtwn 02-11-2005 19:29

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by Saxo
Well looks like I am moving to 3mb as the gf will have more upload which will suit her.

I would imagine it will also improve performance on games also?

Ping wise, no.

Scopeuk 02-11-2005 19:40

Re: ntl Confirms 10Mb Broadband Speed Increase
 
crystallis it was no insuilt to any one who has drawn/read/whatever those conclusions just my oppinion

AndrewJ 02-11-2005 22:19

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Well been told I am moving to 3mb in morning, one phone call should do it :D

Hopefully be in line for upgrade.

samuel 02-11-2005 22:33

Re: Another speed increase?
 
Quote:

Originally Posted by Ignition
On 10Mbit you could download 100GB a day, 3TB in a 30 day month, and you can pretty much guarantee some complete w***er would do just that to load up his market stall / just because he can.



Hear hear
I get fed up that a lot of us who just have a normal amount of usage, or even some gaming included have to put up with people whinging, going on and on about wanting an uncapped service. Greedy greedy greedy

Scopeuk 02-11-2005 22:37

Re: ntl Confirms 10Mb Broadband Speed Increase
 
id agree with you that caps are servign a purpose and are gonan be needed on the new ntl service but i think that i myself whould qualify as a resonble users hittign on average 10 gig a month but by bottom teir this makes me an abusive heavy user. yes i know i should coff up and stop wining but i dont pay for the conenction and that isent an option

samuel 02-11-2005 22:44

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I don't see why you shouldn't pay more for the more you download. You don't have a phone and not get billed for what you have used (or you do if you pay a premium for an unlimite package)
You dont expect to use petrol in your car and drive hundreds of miles and expect a one off payment for unlimited fuel.
Why should it be different for the internet?
These people who are saying they expect to be reimbursed for their 3 Mb connection if they don't get upgraded by 31st December as well....
Why should you get a refund? You have used the 3Mb connection have you not? Hello - you dont' get refunds for things you have used if there is nothing wrong with them!!!

Quote:

Originally Posted by gruff_rhodes
Now Bill i normally agree with you on virtually everything but...... i think people would have a fairly valid complaint if the upgrade didn't happen for 3mb before the year was out. I was one of the people who upgraded to 3mb in anticipation of the 10mb. I don't have the relevant release to hand but i am pretty sure they said it would be before the end of the year although not giving an exact date.

I am perfectly happy to wait till December 31st, but i would be pretty miffed if it wasn't there on that date. I never complain to NTL and probably haven't had to because i have had a first class service from them. But i would have wasted just £1 short of £40 on upgrading for no reason which i would look to be reimbursed for (assuming the NTL Release actually said before the end of 2005 and it wasn't my misreading). Please correct me if the wording didn't actually say before the end of 05.

Still i am 99% sure it will be in November/December so it's a fait mute point.


PCNutter 02-11-2005 23:42

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by jtwn
Ping wise, no.

Actually the higher the upload the better the ping ;).

At the moment I am on bulldog 8 meg down, 579 up, and when I play on most uk servers I have a ping between 15-20.

However when I was on nildram 2mb down, 256 up I had a ping around 30/40.

Scopeuk 03-11-2005 00:02

Re: ntl Confirms 10Mb Broadband Speed Increase
 
it also depends on how many router hops router saturation and lots of varing other aspects on a godo day at te righttiem i could get a 15 ping to a uk server on 300k

PCNutter 03-11-2005 00:14

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Nildram was the "gamers choice" as it had less hops to Jolt, bulldog has a few more, but still I had a hell of a drop in ping with the higher upload.

ppolo99 03-11-2005 03:05

Re: ntl Confirms 10Mb Broadband Speed Increase
 
My mate was on 150k when i was on 1mb (back in the day) and we used to have the same ping on the server, even thought we had different upload speed (1mb was 256k i think). we lived in same area

robtufts 03-11-2005 08:32

Re: ntl Confirms 10Mb Broadband Speed Increase
 
I've always thought of bandwidth and ping like a motorway, you can have 3, 4 or 5 lane motorways, the 5 lane carrying lots more traffic, but the traffic still moves at 70 (well it should be anyway ;)). So the only way to really improve your ping is change providers to someone who has less hops, or better facilities for pingage.

Downloads 03-11-2005 09:21

Re: ntl Confirms 10Mb Broadband Speed Increase
 
Quote:

Originally Posted by samuel
I don't see why you shouldn't pay more for the more you download. You don't have a phone and not get billed for what you have used (or you do if you pay a premium for an unlimite package)
You dont expect to use petrol in your car and drive hundreds of miles and expect a one off payment for unlimited fuel.
Why should it be different for the internet?
These people who are saying they expect to be reimbursed for their 3 Mb connection if they don't get upgraded by 31st December as well....
Why should you get a refund? You have used the 3Mb connection have you not? Hello - you dont' get refunds for things you have used if there is nothing wrong with them!!!

Wrong.

Please don't mis-quote me either, i'm not expecting to be reimbursed for my 3meg connection, just the difference between 2 and 3meg.

You can't tell people you will be making a 10meg service for those people who are on 3 meg and then not deliver. That actively encourages people to upgrade from a package below in the hope they get this 10meg. Please don't tell me there arn't many people who have done the same as me. It's mis-selling a product.

I am 99% sure they will too, as whenever i have reasoned with them in the past regards what is proper i have always got what i deserved.

Like i say, NTL won't want people asking for a refund on the difference anwyay, it will be out before Dec 31st guaranteed.


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