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-   -   sky sports red button (https://www.cableforum.uk/board/showthread.php?t=33673527)

alwaysabear 03-10-2011 01:41

Re: sky sports red button
 
Quote:

Originally Posted by muppetman11 (Post 35308953)
Just put Red Zone on the red button at my fathers and his Samsung V+ required a reboot to get it to work.

The same thing happened here. This realy is not good enough these issues have now been on going since April when Ss red button launched. Numerious people have now raised theses issues on the community forum with no solution in sight. :(

spiderplant 07-10-2011 21:05

Re: sky sports red button
 
Red button on SS3 and SS4 at the moment. I'd be interested to know if it works without a reboot.

Mobes 07-10-2011 22:54

Re: sky sports red button
 
Euro tour Golf Hilites behind Live PGA Golf: 7th October, 10.30pm (Sky Sports 3)

No golf and no red button PGA Golf on soft reboot (on box) or hard reboot at plug)

There is, however, golf behind the golf on Sky Sports 2.... but that the foremtioned reboot... LOL got to love it :)

Norrie 08-10-2011 00:56

Re: sky sports red button
 
Contacted Virgin media to arrange for an engineer to call about problem with my V+HD box; signal loss and also unexpected automatic rebooting. I mentioned the red button problem and the need to reboot and it was suggested that the problem is due to too many people trying to access it!!!
Around midnight I thought I would give the golf red button a try and for the very first time it worked without the reboots so I guess the explanation might have some merit.

DaMac 08-10-2011 07:32

Re: sky sports red button
 
Imagine Virgin not thinking this would be so popular, it really shows they don't know what their customers want.

Lew 08-10-2011 10:27

Re: sky sports red button
 
Only if you believe the engineer, of course ;)

spiderplant 08-10-2011 11:14

Re: sky sports red button
 
We think we fixed it on Wednesday, which is why I asked people to test yesterday.

Mobes 08-10-2011 22:33

Re: sky sports red button
 
Spider, no reboot needed for tonights red button golf on SS3 :)

Lew 09-10-2011 17:35

Re: sky sports red button
 
Just checked the red button on the NFL on my parents' SA V+ box and it worked perfectly first time. No reboot required. :tu:

muppetman11 09-10-2011 17:44

Re: sky sports red button
 
Quote:

Originally Posted by Lew (Post 35312716)
Just checked the red button on the NFL on my parents' SA V+ box and it worked perfectly first time. No reboot required. :tu:

Ditto just tried on my parents Samsung V+ and went through first time no problems at all. :)

Mobes 09-10-2011 17:56

Re: sky sports red button
 
me too...no probs... looks like you funky tech dudes did the doings :)

Lew 09-10-2011 18:58

Re: sky sports red button
 
The picture problem from last week seems to be absent this week as well. I don't know if that's a fix at Sky's end or VM's end but well done whoever fixed it. :)

city3000 09-10-2011 19:02

Re: sky sports red button
 
I'm one of those who has always had problems with the red button but tried it just now on both my VHD and V+ and it works great on both, good job.

spiderplant 09-10-2011 21:14

Re: sky sports red button
 
That's good news. Thanks all :tu:

Quote:

Originally Posted by Lew (Post 35312745)
The picture problem from last week seems to be absent this week as well. I don't know if that's a fix at Sky's end or VM's end but well done whoever fixed it. :)

That'll be Sky or their provider. VM don't do any processing on the streams apart from re-encryption.

alwaysabear 09-10-2011 21:36

Re: sky sports red button
 
SS Red button is working fine on NFL Red Zone SS2 this week.


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