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-   -   Virgin Media to Double Broadband Speed (https://www.cableforum.uk/board/showthread.php?t=33684528)

thenry 15-01-2013 22:01

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by muppetman11 (Post 35523674)
They said tech booking was the only option ,standard install was free and had to select two dates , however they charged for an early morning install which is weird as the standard install let them choose 8am-1pm.

early morning priority may be?

passingbat 16-01-2013 12:27

Re: Virgin Media to Double Broadband Speed
 
I did ring up in the end and spoke to retentions, just to make sure nothing else would change contract wise if I got the superhuib. I explained that I had a note on myvirginmedia saying I would get a free superhub and speed increase. They are sending the superhub out with no contract extension and no price change. It was the same department I spoke to a couple of months ago who said it would invoke a new 12 month contract; I guess it depends on who you speak to. The person said I will automatically get a new contract in the post, but to phone up and ask for her if it extended the contract at all, and she would sort it out.

Itshim 16-01-2013 15:07

Re: Virgin Media to Double Broadband Speed
 
My area has moved Forward or should that be backwards any way was Aug 13 now May 13. Quick ain`t they !!!

denphone 16-01-2013 15:16

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Itshim (Post 35523909)
My area has moved Forward or should that be backwards any way was Aug 13 now May 13. Quick ain`t they !!!

Now Victor that is something for you to toast.;)

Itshim 16-01-2013 15:36

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by denphone (Post 35523912)
Now Victor that is something for you to toast.;)

The hub :erm:

qasdfdsaq 16-01-2013 16:39

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Hugh (Post 35523302)
my service is better than your service

But it is! :angel:

---------- Post added at 17:39 ---------- Previous post was at 17:37 ----------

Quote:

Originally Posted by Hugh (Post 35523333)
And the original announcement back in January 12 said the roll-out would be completed in mid 2013, which is approx. six months time, so I don't understand your point about "some virgin customers have to wait another 6 months"...

You appear to be agreeing with the VM Marketing Department. ;)

My estimate is "between September 2013 and December 2013." which is neither mid-2013 or "another 6 months". And they still haven't completed things they promised at the beginning of last year...

Hugh 16-01-2013 16:43

Re: Virgin Media to Double Broadband Speed
 
qas, you are correct, and it is a valid point - but that wasn't the point that was being made (context is all).

Skie 16-01-2013 19:43

Re: Virgin Media to Double Broadband Speed
 
My tier has changed to 100meg and I've now got the "give me my superhub" link in MyVM. Clicking that just opens a page that says my modem is fine (VMG300) but if I want wireless speeds of up to 120meg then I can have a free hub. Which seems a bit hopeful. I do have a superhub sitting unloved in a dark corner of the loft already, precisely because it couldnt provide anywhere near 10meg speeds....

I'm still on a 50meg profile though. Wonder how long that will take to change.

Kushan 16-01-2013 19:56

Re: Virgin Media to Double Broadband Speed
 
Quote:

Originally Posted by Skie (Post 35524082)
My tier has changed to 100meg and I've now got the "give me my superhub" link in MyVM. Clicking that just opens a page that says my modem is fine (VMG300) but if I want wireless speeds of up to 120meg then I can have a free hub. Which seems a bit hopeful. I do have a superhub sitting unloved in a dark corner of the loft already, precisely because it couldnt provide anywhere near 10meg speeds....

I'm still on a 50meg profile though. Wonder how long that will take to change.

Took less than 12 hours for me. My MyVM profile changed somewhere between 12 and 4pm and my speed increase came at about 22:30 that night.

If you want 120Meg wireless, the Hub would be no good anyway. Get an N66U from Asus.

Skie 16-01-2013 22:43

Re: Virgin Media to Double Broadband Speed
 
11:40 and the config has arrived!

https://www.cableforum.co.uk/images/...2013/01/37.png

muppetman11 14-02-2013 12:26

Re: Virgin Media to Double Broadband Speed
 
My parents upgrade went through to 60mb and all seems fine on the download side , what speed should they see on the upload ?

https://www.cableforum.co.uk/images/...2013/02/12.png

BenMcr 14-02-2013 12:28

Re: Virgin Media to Double Broadband Speed
 
3Mbit

muppetman11 14-02-2013 12:30

Re: Virgin Media to Double Broadband Speed
 
Cheers Ben , I wasn't sure whether it was 6Mbit so thought i would ask. There well impressed with their new download speeds.

Jong1 14-02-2013 13:07

Re: Virgin Media to Double Broadband Speed
 
Laughable, and another thing that was not made clear. Initial talk was all about doubling both download an upload. The happy-clappy Usain Bolt "doublespeed" website made no reference to upload speeds (someone will tell me in tiny print somewhere there was a link to something which did, but, really, even if so that does not count). I know that eventually (no timescale I am aware of) the upload speed will also double, but even then it is tragically poor compared to the other "fibre" offerings.

How long will it be before Virgin's fibre rivals start adding upload speeds to their promotional material and what will that do to Virgin's claimed reputation for speed?

raging bull 14-02-2013 14:19

Re: Virgin Media to Double Broadband Speed
 
Anybody catch morning news on BBC, just caught last 30 sec of a H/S BB installed in a small village, 900Mb/sec down 500Mb/sec up.
Certainly wouldn't mind that for doing a bit of gaming.
(Maybe someone can find a link)


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