Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/10/54.png


Tracing route to pingbox1.thinkbroadband.com [80.249.99.164]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms my.router [192.168.1.1]
2 19 ms 13 ms 20 ms cpc2-wake8-2-0-gw.barn.cable.virginmedia.com [77.97.161.1]
3 14 ms 24 ms 16 ms brad-core-2b-xe-311-712.network.virginmedia.net[81.97.80.149]
4 10 ms 11 ms 13 ms leed-bb-1b-ae6-0.network.virginmedia.net [81.97.80.121]
5 11 ms 12 ms 15 ms leed-bb-1a-ae0-0.network.virginmedia.net [62.253.187.185]
6 13 ms 17 ms 85 ms brnt-bb-1b-as2-0.network.virginmedia.net [213.105.175.26]
7 15 ms 15 ms 33 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.105.159.50]
8 15 ms 24 ms 15 ms telc-ic-1-as0-0.network.virginmedia.net [62.253.185.74]
9 18 ms 20 ms 16 ms linx-gw2.thdo.ncuk.net [195.66.236.240]
10 15 ms 14 ms 15 ms gi0-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
11 65 ms 75 ms 75 ms pingbox1.thinkbroadband.com [80.249.99.164]
Trace complete.

Cheers

Grim

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

That doesnt explain much, maybe its a problem at the server farm, with ncuk?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Evidence that TBB is at least partly responsible for the evening blip. Compare the last steps to TBB with that of BBC.co.uk Until that point the Virgin network has no issues that I can see. Please tell me if I am wrong. Speed test TBB only 45Mb. NAMESCO = 104Mb. Time now is 8.17 pm

I will repeat identical tests tomorrow before 6 am.


Tracing route to pingbox1.thinkbroadband.com [80.249.99.164]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms REDDWARF [192.168.1.1]
2 5 ms 7 ms 7 ms 10.14.112.1
3 6 ms 19 ms 7 ms brhm-core-2b-ae3-1179.network.virginmedia.net [2
13.106.229.225]
4 34 ms 8 ms 9 ms brhm-bb-1b-ae8-0.network.virginmedia.net [62.253
.174.77]
5 10 ms 9 ms 9 ms manc-bb-1a-as6-0.network.virginmedia.net [62.253
.185.134]
6 15 ms 15 ms 15 ms brnt-bb-1b-ae1-0.network.virginmedia.net [212.43
.163.86]
7 15 ms 16 ms 14 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.50]
8 17 ms 15 ms 16 ms telc-ic-1-as0-0.network.virginmedia.net [62.253.
185.74]
9 16 ms 15 ms 16 ms linx-gw2.thdo.ncuk.net [195.66.236.240]
10 18 ms 16 ms 16 ms gi0-24-10-star1.core-rs2.thdo.ncuk.net [80.249.9
7.9]
11 102 ms 103 ms 105 ms pingbox1.thinkbroadband.com [80.249.99.164]

Trace complete.

http://www.thinkbroadband.com/ping/s...11-10-2012.png

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms REDDWARF [192.168.1.1]
2 8 ms 7 ms 5 ms 10.14.112.1
3 7 ms 7 ms 8 ms brhm-core-2b-ae3-1179.network.virginmedia.net [2
13.106.229.225]
4 9 ms 7 ms 9 ms brhm-bb-1b-ae8-0.network.virginmedia.net [62.253
.174.77]
5 8 ms 18 ms 7 ms brhm-bb-1a-ae0-0.network.virginmedia.net [62.253
.185.153]
6 14 ms 13 ms 13 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253
.185.85]
7 27 ms 16 ms 16 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 14 ms 15 ms 16 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 * * * Request timed out.
10 15 ms 15 ms 14 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
11 19 ms 16 ms 18 ms 132.185.255.60
12 14 ms 21 ms 15 ms 212.58.241.131

Trace complete.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So the problem is one end of that peering link. The standard VM support reply would be that the latency shows as being off their network...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...11-10-2012.png

Anybody sussed this yet? Doesn't seem so.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

for just over a week my internet keeps losing conection just like yours some times for 5 mins and some times for an hour


http://www.thinkbroadband.com/ping/s...11-10-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:blush: Whoops error. Accidentally repeated post. Now DELETED

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Can't understand why we have similar routes near the peering but my pings increase at a different point to you. Very strange!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Seems to be a common trend then

https://www.cableforum.co.uk/images/...2012/10/53.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Cockup on the outbound path from the hosting network. Not surprising as that's the direction most traffic flows in for most hosting providers.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just been on to Bangalore :rolleyes: Ending up speaking a slow Indian accent. Why do I keep doing that?

Anyway, I explained to CS guy about the repeated blip; how it appears and disappears abruptly nation-wide almost as if someone was throwing a switch. He said it was probably because of high usage during that time! I agreed, but also said that didn't explain its abruptness. Surely the blip would commence gradually as folk got home from work and then would tail off as users went to bed. He offered to send a technician! I growled at this point and repeated what I had said in an even slower manner, and added that I have friends all over the country observing the same thing.

He has escalated the problem and has promised that I will get a phone call from higher up; from the Himalayas I guess. :D He thanked me for my technical observations as we said our bye byes.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

define cockup

4 or 5 days in a row, or whatever its been itsnt a cockup, its a pattern. You think a website hosted with NCUK are releasing TV episodes or something at that time causing massive amounts of data to saturate NCUK's bandwidth?

---------- Post added at 21:14 ---------- Previous post was at 21:13 ----------

is it actually service affecting? looks like just an issue between TBB and VM

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Its not just to TBB. Just a random site that happens to use a similar route.... blackhatworld.com

Gets slow around the same time, same place for the ping increase too.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It's affecting my upstream noticeably. So I'd say service affecting.

---------- Post added at 21:41 ---------- Previous post was at 21:33 ----------

http://www.thinkbroadband.com/ping/s...11-10-2012.png

What cockup on the outbound path?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It grieves me to say so, but I have just run a series of speed tests Speedtest.net/NAMESCO and I am getting < 40Mb. Also on Wolfenstein Enemy Territory my ping is >100Ms; worse than the average 40Ms for other players.

I reckon we are getting a mixed effect/cause here. VM's connection to TBB has never been that good, so it will sometimes appear relatively bad. However, this does not explain the abrupt arrival and disappearance of the blip each evening. Neither does it explain some of the service effects that others and now I have been reporting. Is someone throwing a switch? Is it an automated and timed response to expected congestion issues aimed at avoiding wholesale outages, but at the qualitative expense of everybody's evening service?