Cable Forum

I would be seriously annoyed if that was me :mad:

Had an e-mail from someone at Virgin today telling me that I will be in a draw for another set of 1000 free boxes also stating that;

Quote:

We are also continuing to priorities our existing customers to make sure they are the first people in the country to get a hold of this fantastic new service

Cozzy

15-02-2011 15:42

Re: TiVo

the trouble with "lifetime" offers is that it depends on who defines what a lifetime is ..

similar situation happens with PC hardware with some companies offering "lifetime guarantees" but that is defined in Europe as being 10 years by them but means a true lifetime in USA

"Something up our sleeve" was quoted last week by VM but that probably only means another Tivo Lotto as its also been reported those that have already paid and ordered will be included in the draw ... not that i would complain if i won although i still think the whole rollout system has been flawed and a shambles

unless i have missed the posts i have not seen a single post saying they have been contacted since last week and although we have a small sample of customers here the calls do seem to have dried up this week

would be nice to at least get an offer even if I am likely to refuse anything but a free box ... to be asked is enough but i'm not holding my breath while waiting

gaz2810i

15-02-2011 15:51

Re: TiVo

the cynic in me would say that the only winners of the next draw will be those who have already had the call and paid.

Rattus

15-02-2011 15:58

Re: TiVo

Quote:

Originally Posted by gaz2810i (Post 35175039)

the cynic in me would say that the only winners of the next draw will be those who have already had the call and paid.

maybe their filming some more hello... intros so people called something other than john and mark can win ;)

Andy C

15-02-2011 16:00

Re: TiVo

Quote:

Originally Posted by Rattus (Post 35174865)

How long of a contract are they making you sign for tivo? Is it 18 months or is that just for new customers?

I've just received my new Services Contract after adding TiVo and the minimum service is 12 months.

---------- Post added at 15:00 ---------- Previous post was at 14:58 ----------

Just a little more info for people via an email from the Senior Manager of Planning and Strategy (I assume a few of us have received this)...

Quote:

The CEO office forwarded me your email.

As you may have read already, We'll soon be offering all our VIP 50, VIP 20 and XL TV customers (who also have Virgin Media Broadband and Phone) the chance to become one of 1000 lucky customers to win a special TiVo deal. You will receive information about this prize draw over the coming weeks , giving you the chance to win a complimentary TiVo box.

The first prize draw was also a random selection from a list of our VIP customers. As you can imagine, we can not give a complimentary box to our whole base, so a prize draw is the fairest way we can approach this.

We have ensured that your details are on the list for the next prize draw.

We are also continuing to prioritise our existing customers to make sure they are the first people in the country to get a hold of this fantastic new service

Rattus

15-02-2011 16:01

Re: TiVo

Quote:

Originally Posted by Andy C (Post 35175042)

Cheers.. At 12 months i might go for it if i get called, at 18 months it's too long to justify with wanting to move house.

muppetman11

15-02-2011 16:45

Re: TiVo

http://www.digitalspy.co.uk/forums/s...5&postcount=90

Peter_

15-02-2011 16:48

Re: TiVo

Quote:

Originally Posted by muppetman11 (Post 35175073)

http://www.digitalspy.co.uk/forums/s...5&postcount=90

This is the better of the two where he reveals what the issue actually was.:D

http://www.digitalspy.co.uk/forums/s...8&postcount=93

Perfect Choice

15-02-2011 16:54

Re: TiVo

Lol!, a bit of a basic mistake that one, not connecting the cable!!

Digital Fanatic

15-02-2011 16:55

Re: TiVo

Quote:

Originally Posted by Perfect Choice (Post 35175080)

Lol!, a bit of a basic mistake that one, not connecting the cable!!

lol

Topgun

15-02-2011 16:58

Re: TiVo

Quote:

Originally Posted by Rattus (Post 35174865)

How long of a contract are they making you sign for tivo? Is it 18 months or is that just for new customers?

Just reading my new contract which arrived in the post this morning, (TiVo gets installed on Thursday:)) and on the bit where it says "Minimum service period" there is a picture of a telephone with "No Change" written underneath, a picture of a laptop also with "No Change" written underneath and a picture of a TV with "12 Months" written underneath. So. I am assuming I am on a new 12 month contract only as far as the TV part of the package is concerned.
Doesn't really make any odds to me, as realistically I would probably keep the whole service or change the whole lot if for some reason that's what I wanted to do.
Hope that all makes sense!

Peter_

15-02-2011 17:02

Re: TiVo

Has anyone got to this stage yet.

[img]Download Failed (1)[/img]

Digital Fanatic

15-02-2011 17:04

Re: TiVo

Quote:

Originally Posted by Masque (Post 35175086)

Has anyone got to this stage yet.

[img]Download Failed (1)[/img]

Yep https://www.cableforum.co.uk/images/...2012/12/10.gif

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