Cable Forum

Phoned cust services and they happen to put me through to the 'tivo' team apparently. The guy said I was definitely on the list as he could tell I had pre registered. He said they have about 50 more pre reg's to get through, and that all xl pre reg's will not have to pay the Â£40 install fee! He said to expect a call within 48-72 hours.

I think this is a line that they have rehearsed to get rid of us cold callers. I rang o Thursday last week and was told exactly the same thing... we are close to completing etc etc etc

savvychels

14-02-2011 22:52

Re: TiVo

Quote:

Originally Posted by ottoni (Post 35174578)

Maybe he had 50 more to get through, but there's certainly 50 or more just on here that haven't received calls (myself included) so I'd not put a lot of stock in what he said.

I will happily wait patiently to see what happens and when. While of course I'd love it sooner, I don't mind waiting as i'm also happy with our current setup - TiVo is just a bonus whenever it arrives.

gaz2810i

14-02-2011 22:54

Re: TiVo

Quote:

Originally Posted by savvychels (Post 35174656)

herein lies the problem I am far from happy with my samsung box and if I am to stay with Virgin I need Tivo. the box is my only gripe though but it is a big one. :mad:

Stuart

14-02-2011 22:54

Re: TiVo

Quote:

Originally Posted by Masque (Post 35174633)

That will be a poor aerial or poor reception in your area and nothing to do with any power levels as with Virginmedia or SKY.

Quote:

Originally Posted by royaltiger (Post 35174627)

But who sorts the levels out, you just plug in a freeview and it works .

There are still measurable power levels. It's just that because DTV comes from massive transmitters rather than a local street box, if the transmission isn't powerful enough, the engineer can't just run to the local transmitter and turn up the power.

Of course, it may be possible that a better aerial might help.

Peter_

14-02-2011 23:00

Re: TiVo

Quote:

Originally Posted by Stuart (Post 35174659)

Very likely needs one of those specialist aerials that many people now have to receive an optimal signal.

Horizon

15-02-2011 01:46

Re: TiVo

Quote:

Originally Posted by Ignitionnet (Post 35174553)

Who needs TiVo when they have this thread to keep them entertained?.

Bored of the 20-30mb upgrade thread then?:D

ShadowTD

15-02-2011 09:10

Re: TiVo

Pay day: Check
Â£150 put to one side for TiVO: Check
Phone call from VM: ............

mcmacca

15-02-2011 09:58

Re: TiVo

Does anyone know if tivo has been made available in northern Ireland?

gaz2810i

15-02-2011 10:03

Re: TiVo

Quote:

Originally Posted by mcmacca (Post 35174799)

Does anyone know if tivo has been made available in northern Ireland?

If you ask Virgin, it hasn't been made available anywhere as it hasn't launched yet. Have people in NI had boxes installed yet, that I don't know. :erm:

Perfect Choice

15-02-2011 10:07

Re: TiVo

Still not been called myself, on XL TV and signed up on 1st day available so if down to last 50, (1) just my luck to be left in the last batch!! (2) working from home today so ideal to call VM!

However are we not talking of the last 50 of the first 5000 out of 20,000 or all current XL TV customers out of that 20,000 (so me!)?

mcmacca

15-02-2011 10:34

Re: TiVo

Thanks gaz

mersey70

15-02-2011 10:46

Re: TiVo

Quote:

Originally Posted by Perfect Choice (Post 35174805)

There are VIP customers who have had cable since United Artists were around who are yet to be called so hang in there!

Someone on DS is saying the guy came today to install it, couldn't sort out the return path and has had to return to base to check his emails to find a workaround. He said he personally wasn't aware they were even getting installed until April but I have seen plenty of guys reporting February installs myself.

UPDATE- He has had it installed now and will report on how it works later.

Marcus125

15-02-2011 11:04

Re: TiVo

Quote:

Originally Posted by mersey70 (Post 35174823)

LOL.. At the moment VM will be very strict on powerlevel like Telewest once were on modem levels.

I bet within 2 months the "acceptable" levels have been widened just like modem levels now have. These days they say levels are only important if they are causing disruption to your service.

Anyone with a tiny bit of knowledge knows out of sync levels are bad.

Peter_

15-02-2011 11:12

Re: TiVo

Quote:

Originally Posted by Marcus125 (Post 35174836)

LOL.. At the moment VM will be very strict on powerlevel like Telewest once were on modem levels.

I bet within 2 months the "acceptable" levels have been widened just like modem levels now have.

Actually modem levels have been lowered in the last six months.;)

carbon60

15-02-2011 11:21

Re: TiVo

Quote:

Originally Posted by royaltiger (Post 35174627)

But who sorts the levels out, you just plug in a freeview and it works .

Or in my case it doesn't due to insufficient signal.

Quote:

Originally Posted by Masque (Post 35174633)

That will be a poor aerial or poor reception in your area and nothing to do with any power levels as with Virginmedia or SKY.

It is due to poor reception in my area pre-switchover. Ok, it's not exactly the same analogy but if a Freeview box doesn't receive enough signal it doesn't work. If you try to get a satellite dish to get a signal through trees or the dish is misaligned it doesn't work.

Royaltiger was implying that the Tivo box was different for requiring the correct power levels in order to function properly.

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