Re: Reclaim Your Bank And Card Charges
 

Does anyone have an update on their claim ?

Mike

Re: Reclaim Your Bank And Card Charges
 

Still no updates then ???

Mike

Re: Reclaim Your Bank And Card Charges
 

not at the moment hun :)

Re: Reclaim Your Bank And Card Charges
 

Not always possible. I went overdrawn once (without an overdraft) not so long back and got charged £20 for going overdrawn, plus £30 as it was a DD that took me overdrawn (it was only by about £8).

On top of that, my bank has been charging me at least £20 a month for going overdrawn because their £20 charge made me overdrawn each month :mad:

So I got stuck in a nastly loop, as paying my bills didn't leave enough in my account to pay their charge, but they took it anyway.

Also, the other month, I phoned ntl up and paid my bill with my debit card, and it got approved, as I had enough money in my account. Then, a couple of weeks later, I got a letter from ntl saying that my bank had not paid it. The reason was... My bank had took their charges out AFTER my payment to ntl was approved.

I'm only just about getting sorted from that.

Re: Reclaim Your Bank And Card Charges
 

yeah the banks will always approve charges to them over other payments.

Re: Reclaim Your Bank And Card Charges
 

Any updates or success stories yet ??????

Mike

Re: Reclaim Your Bank And Card Charges
 

Just sent my first polite letter yesterday asking them for the charges back (First Direct). Will post any results.

Re: Reclaim Your Bank And Card Charges
 

I've tried 3 polite letters to FD with no joy...

They just quote standard T&C back & refer you to the FSO.

Time for the legal action route I think....

Re: Reclaim Your Bank And Card Charges
 

There's lots of examples of successful cases against FD on the Consumer Action Group site - Lots of cases in it's own forum here

Re: Reclaim Your Bank And Card Charges
 

Not me :( Still waiting for NatWest to action the SAR.

Re: Reclaim Your Bank And Card Charges
 

Hoping to be able to complete the cliam online when more funds hit my account next month.

Re: Reclaim Your Bank And Card Charges
 

It seems most pay up at this stage..........see online survey post 219 or http://www.consumeractiongroup.co.uk/surveyresults.php

Keep going

Mike

Re: Reclaim Your Bank And Card Charges
 

Update on my claim - sent of my first letter, asking nicely with no quoting and acts etc... Got it all back in full! Yay! :D:D
I was only claiming 560 quid, so I'm not sure whether that was too small a claim to bother them too much - is your claim larger?

Re: Reclaim Your Bank And Card Charges
 

OB, congrats & well done. Let the floodgates open!!

Re: Reclaim Your Bank And Card Charges
 

Orangebird................well done

Mike