Re: Virgin TV 360 users (Horizon)
 

Not sure if this is old news but I just got an email from Virgin telling me I'm ready to upgrade to TV 360 at no extra cost. "It's super easy to upgrade your Virgin TV V6 box and you can do it sitting on your sofa in a matter of minutes. All you need is our genius new remote which we'll pop in the post for you.

So it looks like we do get to keep the old V6's and have the new software.

Re: Virgin TV 360 users (Horizon)
 

Indeed, we do. But do we keep our existing recordings and bookmarks, that is the question!

Re: Virgin TV 360 users (Horizon)
 

No.

Re: Virgin TV 360 users (Horizon)
 

ordered my upgrade here

Re: Virgin TV 360 users (Horizon)
 

ah right. I'll not bother with the "upgrade" then.

Thanks for that info. I can barely read the small print.

Re: Virgin TV 360 users (Horizon)
 

Where? :D

Re: Virgin TV 360 users (Horizon)
 

They should not really be calling it an "upgrade".

TV360 is a replacement to your existing service with some of the main current V6 features coming in the future.

Re: Virgin TV 360 users (Horizon)
 

Being that there is nothing worth watching on TV Channels surely you can't have that much recorded.;)

Re: Virgin TV 360 users (Horizon)
 

Funnily enough, I was just saying the same thing to my wife. Most of the programmes on ‘My Shows’ are actually bookmarks for the streamers, which is not too much of a problem because I can at least list them, and re-establish them on the new system (if it allows bookmarks, that is).

There are not that many recordings I am concerned about really - just a few that I have not got around to watching yet. I’ll blitz them over the New Year to get rid of them before I make the change.

I also want to wait until they’ve sorted out the series link issue. I hope they do that quickly.

---------- Post added at 16:59 ---------- Previous post was at 16:57 ----------

Thank you. At least we know now.

Re: Virgin TV 360 users (Horizon)
 

Quick question - does anyone know what would happen if you still have a Tivo box. We have 2 x V6 and 1 x Tivo. I assume the Tivo will not be updated like the V6, so would it have to be replaced by the new multi room box.

Re: Virgin TV 360 users (Horizon)
 

I signed for this yesterday. The confirmation email states that I will receive just the new 360 Remote in the post within 7 days with instructions on how to download the NEW software to my box. So, Its the current V6 box just with a new Horizon software download and new 360 Remote.

Re: Virgin TV 360 users (Horizon)
 

I got the email - probably won’t be doing it until they can transfer recordings, as SWMBO usually has around 20-30 to watch at any one time.

Re: Virgin TV 360 users (Horizon)
 

I'll be waiting too. It seems there are too many bugs at the moment.

I'll keep a close eye on this thread for when things improve.

Re: Virgin TV 360 users (Horizon)
 

It’s not a matter of bugs. It’s lack of function when compared to TiVo on the V6.

Re: Virgin TV 360 users (Horizon)
 

+1