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-   -   Virgin Media to raise broadband and phone prices in Feb 2015 (https://www.cableforum.uk/board/showthread.php?t=33699404)

andy_m 11-12-2014 19:27

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
I got a letter, merely dated "December", so I guess they're not done yet.

---------- Post added at 20:27 ---------- Previous post was at 20:25 ----------

Quote:

Originally Posted by Bircho (Post 35746306)
I have tried. If I just had two boxes, the upfront cost would be £10 but because we have four the upfront cost is £208 but they won't discount.

Is that the price of a second box? They're £50 online. Then all you need is the installation and monthly multiroom cost.

Rainman 11-12-2014 19:33

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Well it looks like I will be leaving Virgin after being with the cable group for over 20 years.
I can't justify having to pay those charge's, they have tried to give an offer but nothing like the one I was getting £22 discount.

Superblade7 11-12-2014 19:59

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by andy_m (Post 35746314)
I got a letter, merely dated "December", so I guess they're not done yet.

Cool, cheers Andy ;)

Dave42 11-12-2014 20:03

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
not had mine yet depends what it is to see if I stay or leave

Superblade7 11-12-2014 20:34

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by Dave42 (Post 35746328)
not had mine yet depends what it is to see if I stay or leave

I'm waiting to see what the price increase is and until my Sky Sports season ticket runs out next May before deciding what to do. However I'm very tempted to switch the TV to Sky at 50% off for 12 months (http://www.sky.com/shop/offers/switch-to-sky/) if that offer is still on come May. I think I could get the full Sky TV pack whilst keeping 50Mb broadband and phone with VM for about £10 - £15 a month less than my current VM package.

Guess a chat with retentions in May will make my decision for me :)

blackthorn 11-12-2014 20:48

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by Superblade7 (Post 35746311)
Not had any notification of price rise through yet, are you guys getting letters or emails?

Email for me, no letter

Bircho 12-12-2014 07:36

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
So this is what happened. Whilst speaking with Sky they mentioned that even if I only purchased two boxes from them, if I had another two boxes they would install all four. As it happens, I already had a Sky HD+ box from our previous house and a non-HD box. However, a quick look on ebay shows I could pick up another for a few quid so I went back to VM armed with these facts. Basically, to move to Sky and Plusnet there would be a monthly cost of £91.99 with an upfront cost of £65.98 making the 12 month spread £97.48 per month. This would increase to £124 after 12 months. My cost from February is £118.14 per month.

VM offered me a reduction to £107.00 for 6 months and then increased to £112.00. They then offered 3 months free Sky Movies and Sports and a one-off credit of £36 (to cover the cost of Sports & Movies HD) making the next 12 months average £97.75 per month (27p more than Sky/Plusnet). The cost will then increase to £112.00 but this is still £12 cheaper than Sky/Plusnet unless a deal could be negotiated with them in 12 months time.

The VM offer is on a new 18 month contract which obviously is not important if they put the prices up again in 12 months!

So basically, 27p more for 12 months and then £12 less afterwards, they have upped my BB speed to 152mb (which is not that important to be honest as I mentioned in the earlier post) and I have BT Sport in multi-room which I would have lost (but again not important). And no SA (which I can honestly say that when I was with Sky for many years I never watched once).

I have accepted their offer!

So for me a result from doing a LOT of homework, and being polite with retentions. An overall saving of £20.39 per month - which will no doubt be spent by Mrs Bircho within 10 minutes of going out tonight......

qasdfdsaq 12-12-2014 08:28

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by CDB (Post 35746293)
That is extortionate given todays interest rates. How the hell do they justify it?

Interest rates have nothing more to do with VM's prices than Ryanair fares.

thedavid2007 12-12-2014 09:24

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by heero_yuy (Post 35746251)

I hate having to phone companys up and try to wheeler dealer them. I'm just not good at it. :(

Sometimes you just have to suck it all up and phone them.

GazCBG 12-12-2014 09:43

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Just had an email from Virgin Media say it going up £4.50 from the 1st Feb 2015.

heero_yuy 12-12-2014 10:14

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by thedavid2007 (Post 35746388)
Sometimes you just have to suck it all up and phone them.

I've got a silver-tongued buddy who can charm birds out of trees. I think I need to call in a favour. :)

ruddock08 12-12-2014 10:59

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Just phoned up twice for Customer Relations

First time, managed to get TV M+, BB L (100M), Phone XL, New SuperHub2AC, 6 months Netflix and 3 months Sky Movies and Sky Sports for £34 a month

Just phoned up again, managed to haggle the 3 months Sky Movies and Sky Sports with free HD Pack for the 3 months

Nice one VM. Oh, and if you speak to Jack within the Stratford-Upon-Avon one.. watch out.. He knows the Sky packages backwards ;) incredibly helpful and persistent guy though!

andy_m 12-12-2014 15:56

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by qasdfdsaq (Post 35746380)
Interest rates have nothing more to do with VM's prices than Ryanair fares.

No, but the rises are also well above inflation, so it was a fair question.

Well done, Bircho!

qasdfdsaq 12-12-2014 18:05

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Inflation has nothing more to do with interest rates than Ryanair fares.

johnathome 12-12-2014 23:18

Re: Virgin Media to raise broadband and phone prices in Feb 2015
 
Quote:

Originally Posted by ruddock08 (Post 35746401)
Just phoned up twice for Customer Relations

First time, managed to get TV M+, BB L (100M), Phone XL, New SuperHub2AC, 6 months Netflix and 3 months Sky Movies and Sky Sports for £34 a month

Just phoned up again, managed to haggle the 3 months Sky Movies and Sky Sports with free HD Pack for the 3 months

Nice one VM. Oh, and if you speak to Jack within the Stratford-Upon-Avon one.. watch out.. He knows the Sky packages backwards ;) incredibly helpful and persistent guy though!


Well that's a result but TBH i'm not going to phone them and plead for a decent price, feck 'em, i'll just drop their services and realise what i'm paying isn't worth what they're charging.

i have the new Humax box being delivered tomorrow.

After 25 odd years i've had enough now.


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