Re: Is the TiVo charge now £3 per month on all TV packs?
 

48 hours too late.

If they'd announced the refund at the same time as the reduced prices, that would have been a big win-win for Virgin. But they didn't.

Credit to them, they've done the right thing, eventually.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Yes we have to give credit to them.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I wonder if instead of a credit I could get a baby TiVo for the bedroom?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Good idea and one that l might try with.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

No VM have to give (A) credit to those that pay'd £149:erm:

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Well that includes me then Devil.:)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

They might not have announced it on time but anyone that called up on Monday would still have got the refund. It was planned.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

So when will this refund show on our bills as l get mine online.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Did you call to enquire about a refund? As you were unhappy at the price drop?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

No l have not called about a refund but if they offer me one then l will be happy but l knew as one of the first to purchase that we would pay more so if l do not get any refund lt will not worry me.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

As I posted a few days back, and now the refund accross the board has been confirmed, I hope the "65,000 pre-registered for next-generation TiVo TV" announced as part of the first quarter 2011 results on 20th April didn't actually take up the service. Surely Virgin can't afford £3,250,000 worth of refunds?

I've posted before that I don't think TiVo is selling well, and now I'm starting to see the signs. There is no way Virgin would refund millions worth of pounds without good reason, so I don't think current subscribers are anywhere near 65,000. Maybe the rumour I heard about 10,000 subscribers isn't as far off the mark as I thought. Also the way the TiVo price has been slashed smacks of desperation, it's almost as if Virgin are having a fire sale from launch.

When are the next quarter results announced, is it the end of July? Looks like Virgin are desperately trying to push up the numbers of TiVo subscribers before the end of this month to avoid egg on their face?

Just to clarify, I'm a very happy Virgin customer but I'm not blown away by TiVo whatsoever. I would have liked them to focus on more channels and content ahead of this fancy PVR.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

l think you are barking up the wrong tree about Virgin's tivo sales Chad.:erm:

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Why can't they?

What difference does it make if they charged £149 and then reduced it to £99 refunding £50 over just charging £99 from the offset?

Since they announced the initial pricing the market has changed, you can now pick up a 1TB Sky+HD box for £49 when before it was £250, so Tivo was no longer competitive at that pricing.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I have deliberately decided to delay getting my TIVO until they have ironed out all the bugs and got it up and running. Hope to have mine by Christmas and I'll be a happy bunny. I agree with the general sentiment that they must do something about increasing substantially the amount of content available to us. With a box like that, we want the world!

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I'm just pretty sure refunding millions of pounds wasn't in their strategy for TiVo. They clearly overestimated the pricing, and what people would pay for a premium product. I'm sure they've overestimated demand too. The second quarter results at the end of this month will clarify everything. If I'm wrong, I'll eat my hat and humble pie. Or a hat full of humble pie!