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-   -   TiVo : Anyone received a offer from Virgin regarding the 500gb box (https://www.cableforum.uk/board/showthread.php?t=33677596)

Digital Fanatic 11-06-2011 10:43

Re: Anyone received a offer from Virgin regarding the 500gb box
 
Quote:

Originally Posted by kop32 (Post 35255731)
Sorry Devil,but VM and TiVo should have got the picture quality issue sorted before launch,there really is no excuse for this as it is the first thing the customer see's when turning the box on and if they had got it right then it would be a huge selling point for the service.

Actually, it's just "some" that have the issue and most are more than happy. Virgin Media have investigated those reports and have taken steps to rectify the issue in a future code release. They are even working with the customers who reported it, so they can test the code before the wider customer base get it.

I was one of the first staff testers and I didn't (and still can't) see any problems on my Sony Bravia.

devilincarnate 11-06-2011 15:26

Re: Anyone received a offer from Virgin regarding the 500gb box
 
Quote:

Originally Posted by kop32 (Post 35255731)
Sorry Devil,but VM and TiVo should have got the picture quality issue sorted before launch,there really is no excuse for this as it is the first thing the customer see's when turning the box on and if they had got it right then it would be a huge selling point for the service.

As if it was all the boxes they would have held back on the launch? Then released the box one the code was written for the up-scaling issue.
So it would have been a lot longer on people getting the boxes?:confused::confused:

Quote:

Originally Posted by Digital Fanatic (Post 35255748)
Actually, it's just "some" that have the issue and most are more than happy. Virgin Media have investigated those reports and have taken steps to rectify the issue in a future code release. They are even working with the customers who reported it, so they can test the code before the wider customer base get it.

I was one of the first staff testers and I didn't (and still can't) see any problems on my Sony Bravia.

Very well put mate:D:D:D


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