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-   -   Why Does Everyone Think Virgin Are Rubbish ? (https://www.cableforum.uk/board/showthread.php?t=33634321)

Bobby55 22-07-2008 14:23

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Quote:

Originally Posted by TraxData2 (Post 34604186)
Someone needs to learn what sarcasm and satire are ;)



Yes, because your using connection at full speed for more than 20 minutes in a day is "abuse" isnt it?

See your still stuck in the 90s, just like the whole of VM, file sizes aint small anymore, i have 3 pcs on my network, all of which get used...guess..yep, you got it, when i'm awake, when i'm at home and when i need it.


Trax can you explain something to me. Virgin claims only 5% of customers are affected by SRM. Is this wrong?

And secondly, am I right in thinking the other ISPs employ shaping or fair usage. Surely that's equally bad?

And a final point, you paint VM as worse than the competition, but on through put speeds they regulary top the surveys.

Interesting in knowing more from you or someone else on the forum.




Not all day? your right it isnt, the only problem here is people do this wonderful thing called sleeping at night and an even better thing called working during the daytime.

10am-9PM may as well be all day, i wont count the 3-4pm free slot as it's no use to you if u've already hit the STM :rolleyes:


Pontiac 24-07-2008 09:32

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
The only downside I see to Virgin is STM on their broadband internet. Other than that, I can't see much wrong with them. There should be an option to pay something extra for no STM, and they should then use that money to upgrade the network. I've actually seen more network slowdown SINCE the introduction of STM, that's the funny thing.

arcamalpha2004 24-07-2008 16:56

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Quote:

Originally Posted by Pontiac (Post 34607132)
The only downside I see to Virgin is STM on their broadband internet. Other than that, I can't see much wrong with them. There should be an option to pay something extra for no STM, and they should then use that money to upgrade the network. I've actually seen more network slowdown SINCE the introduction of STM, that's the funny thing.


Pay more for not being shaped?
Why dont VM get shut of the " few " as they put it, they do not publish the actual figure, of people who as they put it " spoil the experience"
VM do not do easy, its all lies imo to cover up for under investment.
Stop the stupid advertising for a start, paying premium money for " stars " to front the product.
The sooner BT roll out their product and we have a level playing field the better.
" Mother of Broadband " my backside.

J..M 27-07-2008 13:00

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
I like Virgin cos their Inet works ........ Unlike pipex who unplugged me then blocked my line & ignored all my letters ...... Oh Virgil ;) is cheaper too .... Which is good ....... Their installation guys are Numpties tho

Graham M 27-07-2008 13:01

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Quote:

Originally Posted by J..M (Post 34609427)
I like Virgin cos their Inet works ........ Unlike pipex who unplugged me then blocked my line & ignored all my letters ...... Oh Virgil ;) is cheaper too .... Which is good ....... Their installation guys are Numpties tho

I think the installation staff who post here will have something to say about that...

J..M 27-07-2008 13:17

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
I'm amazed they can actually write ....... Unless they have a trained monkey to do it for them ;)

Hugh 27-07-2008 14:14

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
So you met all the installers who are employed by VM, did you?

Or are you making a vast sweeping generalisation based on one or two people?

J..M 27-07-2008 14:26

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Vast sweeping generalisation it is :D

In my neighbourhood they do (Virgin Media the entire company) have a poor reputation .....

Mainly for the way the installations were/are carried out ...... Trip hazards are the norm, Lil Jonny finding road side cabinets ajar & being able to twiddle with the innards..... Holes dug (Pretty much anywhere) & left for months on end ...... I kid you not.

Still I guess some poor sod will end up dying one day ...... & all of a sudden it will be their own fault for not complaining sooner

tvtimes 28-07-2008 17:25

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Quote:

Originally Posted by arcamalpha2004 (Post 34607575)
The sooner BT roll out their product and we have a level playing field the better.
" Mother of Broadband " my backside.

You really think BT's recent announcement that it will be rolling out fibre will come to VM's areas? Not likely mate. BT have insisted they won't make the investment unless ofcom slack regs which means they are able to make a worthwhile profit from their investment. This stink to me of BT wanting to charge over inflated prices to offer fibre bb connections. They also want max penetration of the market and have no competition which also tells me that they won't be doing it in VM areas for the forseeable future because they want to invest in areas where they are going to make money and where there is competition they won't make the sort of money they can if they offered fibre optic bb in non vm areas.

J..M 28-07-2008 18:13

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Umm....... Where are these optic fibres then ?

Do they feed the steel cubicals VM have at the side of the road ? ...... Cos the stuff under my garden is copper ........

What I do know is @ peak times both VM & BT sloooooooow right down...... Which ain't brill.... But it would appear to be one of those unfortunate facts of life......Another fact of life is that VM is cheaper :)

Hugh 28-07-2008 18:28

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
I always thought it was fibre to the cabinet (but could be wrong), then copper to your house.

J..M 28-07-2008 18:39

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
I will take a photo of the cabinets innards next time I'm passing it ....... It currently has a piece of ....... well concrete leaning on the door keeping it closed..... I suppose it should be taped shut really (Got a whooping big roll of duct tape somewhere) Ok I know it should be fixed properly ............. But ..... Well I foned em four weeks ago & ferk all has happened :(


I'm not just a moaning old git ........ But a few weeks ago when it was windy a kid on his bike swerved round this errant cubicle door as it blew open in the wind.... Trouble was he swerved out in to the road, & I was zoomin' down the street in me car at the time and I nearly had kiddy supprise rollin' over me bonnet.... Still there ya are.

Arthurgray50@blu 28-07-2008 19:47

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
As far as i am aware, VM will have a lot of work to do, to keep customers soon, as l heard a rumour, that Sky are going to have trials in Swindon, l believe, to run a cable network of there own, so that could kill off VM completely.

Stuart 28-07-2008 20:18

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Quote:

Originally Posted by Arthurgray50@blu (Post 34610165)
As far as i am aware, VM will have a lot of work to do, to keep customers soon, as l heard a rumour, that Sky are going to have trials in Swindon, l believe, to run a cable network of there own, so that could kill off VM completely.

Based upon past performance, I doubt Sky would do that. What they may be trialling is a Homechoice/Tiscali style IPTV system based upon ADSL. Not sure they'd even trial that, as any such system would be competing against Sky's satellite system as well.

Unless, of course, VOD has affected Sky more than they are willing to let on, after all with the current Sky, Sky + and Sky HD boxes it is impossible to create a system that offers the amount of content Virgin's VOD does.

Hugh 28-07-2008 20:18

Re: Why Does Everyone Think Virgin Are Rubbish ?
 
Arthur, Sky bought EasyNet a couple of years ago, which gives them a network and local loop access, so your rumour is in fact, history.


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