Re: 20 Meg From June
 

ps. Whilst we (Telewest and me) were trying to get to the root cause of my problems, i had a conversation with a manager from technical support who said "I think your expectations of the service is a little high"

To this day that comment saddens me considering all i was asking was for the 4meg service to be as good as the 2meg that i used to have.



In my last post i did of coarse mean kbps and not mbps.

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Re: 20 Meg From June
 

Ouch, that's a pretty horrible connection :( something's not right there...

Re: 20 Meg From June
 

Yes, it's the pretty horrible ubr 1 Perry Barr


https://www.cableforum.co.uk/images/...2007/03/33.png

Re: 20 Meg From June
 

https://www.cableforum.co.uk/images/...2007/03/32.png

Funny how even when you have a low speed the hand on the speedo always is always in the high section. Also, the old Telewest and NTL ID's need to be updated to move with the times.

ps. I clicked on the Paris server by mistake the first time and my speed had dropped by 5MB. Just wondered if the difference was purely to do with the little extra distance or if the farmers were using the cable to blockade a port or something.

Re: 20 Meg From June
 

:D :D

Re: 20 Meg From June
 

Simply too much info to read through... Think Virgin Media will leave us 2 and 4mbit customers in the dark? With NTL all of the tiers got speed boosts. Seem's pretty unfair of Virgin to start favouring the higher speed users.

I would gladly pay £2 extra to go from 4 to 10mbit, as im sure 2mbit customers would do to get 4 (or 5mbit?)

Re: 20 Meg From June
 

I am on 4mb, i would only pay £2 extra if the 10mb service was as stable as my 4mb service

Re: 20 Meg From June
 

in the dark ? what are u on about ? you 2 and 4 customers have recently been upgraded..

Re: 20 Meg From June
 

well, 3mb>>> 10mb... so if u go from 10mb>>>20mb, surely its not a crime to hope for an upgrade for the 2/4mb ppl!

Re: 20 Meg From June
 

I'd say they should put the 2mb up to 4mb, and the 4mb up to 8mb, double speeds all round. Tho not straight away mind, first roll out 20mb, fix what ever issues this causes (Not likely to happen I know, but we can hope) then when its stable, 4 up 8, and repeat.

Re: 20 Meg From June
 

Only one snag with that..STB's can't do more than 2MB so upgrading everyone willy nilly would be pointless...they would have to change so many boxes.

Re: 20 Meg From June
 

NTL's motto always seemed to be "Act first think later" so I'd assume its the same for VM little details like that are unimportant to the bigwigs at the top. Look at the amount of people on 10mb with an STB still.

Re: 20 Meg From June
 

Sammys can do 8 can't they?

Thought it was only the older Pace boxes that were so limited?

Re: 20 Meg From June
 

I thought you would be lucky if you got 4 but I may be mistaken.;)

Re: 20 Meg From June
 

They haven't sorted the issues yet from when they put the 2mb up to 4mb last May, i am on 10 mb now but haven't been able to get any where near half a meg during the day in the last 10 months. :(