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-   -   General : Changes to Virgin TV (2020) (https://www.cableforum.uk/board/showthread.php?t=33708568)

nomadking 10-11-2020 13:18

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by ScottishSteve (Post 36057286)
They have officially announced it on Twitter

https://twitter.com/VirginMediaCorp/...064191489?s=20

Full details here

https://www.virginmedia.com/corporat...ing-experience

I note it says Ultimate Ooomph £79.99 a month.

That will ruffle a few feathers.

Quote:

The Ultimate Oomph Bundle offers Virgin Media’s premium TV package, including 250 channels such as all Sky Cinema, Sky Sports and BT Sport channels, two TV set top boxes, ultrafast M500 Fibre broadband, landline and an unlimited mobile SIM currently available for £79.99 per month. Virgin Media has also just announced a speed boost to 600Mbps for existing Ultimate Oomph customers.
Even if that's a special in-contract price, can't see how they can justify it with Sky cinema and Sports included. Paying Sky for those can't leave much left over.
Quote:

£77.99 a month
for 18 months
then £139 a month
£35 setup fee applies*
(18 month contract applies)

BenMcr 10-11-2020 13:19

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by ScottishSteve (Post 36057286)
I note it says Ultimate Ooomph £79.99 a month.

That will ruffle a few feathers.

It's £77.99 at the moment so actually a small change to the offer price over the £18 months

https://www.virginmedia.com/shop/bun...e-oomph-bundle

Quote:

£77.99 a month for 18 months
then £139 a month. 18 month contract. £35 setup fee.

OLD BOY 10-11-2020 13:22

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Frazz (Post 36057290)
Probably wouldn't be suitable for me unless I can get 2 of the boxes with the hard drive as we have a TiVo in the living room and my son has one in his bedroom.

We record different things so would need the ability to record to our own set top boxes

Yes, I would imagine many people would want two recordable boxes. I hope they permit that.

heavyside 10-11-2020 14:29

Re: Changes to Virgin TV (2020)
 
Unless I'm missing something obvious (I admit this is quite possible) I am struggling to see the advantage of the 360 setup over my two existing V6 boxes.

denphone 10-11-2020 14:39

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by heavyside (Post 36057310)
Unless I'm missing something obvious (I admit this is quite possible) I am struggling to see the advantage of the 360 setup over my two existing V6 boxes.

l agree as apart from a few new bells and whistles l cannot say the 360 excites me.

OLD BOY 10-11-2020 14:41

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by heavyside (Post 36057310)
Unless I'm missing something obvious (I admit this is quite possible) I am struggling to see the advantage of the 360 setup over my two existing V6 boxes.

To my mind, it’s just the more modern user interface and voice controls.

The mini-boxes will be welcomed by some, but they are not for me unless the main box is a 2Tb. I struggle to contain the number of recordings on two boxes as it is, and I do stream what I can if the stream is likely to be available for a decent period.

In the longer term, perhaps there will be updates for the Horizon box that could not be made available for the V6s due to the technology.

nodrogd 10-11-2020 18:46

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36057273)
Yes, and this article suggests we can have a second STB or a mini-box, which is good news for me.

https://advanced-television.com/2020...rtainment-era/

"Customers can record six programmes while watching a seventh". That is a main & mini box setup, not two main boxes. The TV GO control has no box selection option as there is with TV Control, which would also suggest no option for two main boxes.

"New Mini box – recordings only need to be made once and can be shared across multiple set top boxes which allows for seamless Ultra-HD multi-room viewing throughout the home."

Yet another suggestion it is just one main box.

OLD BOY 10-11-2020 19:25

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by nodrogd (Post 36057383)
"Customers can record six programmes while watching a seventh". That is a main & mini box setup, not two main boxes. The TV GO control has no box selection option as there is with TV Control, which would also suggest no option for two main boxes.

"New Mini box – recordings only need to be made once and can be shared across multiple set top boxes which allows for seamless Ultra-HD multi-room viewing throughout the home."

Yet another suggestion it is just one main box.

Yes, that’s certainly how it works. But my question is whether they would permit the installation of two recorder boxes. If they do, that is one major disadvantage resolved.

However, there are others.... :erm:

Legendkiller2k 10-11-2020 19:50

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by denphone (Post 36057315)
l agree as apart from a few new bells and whistles l cannot say the 360 excites me.


Have vm got horror bites yet btw? It is coming to vm boxes, skyq doesn't have it btw yet.
Also discovery+ won't be on vm at launch it will be on SKYQ and free to SKYQ customers for 12 months it launches this month.

Sorry to quote your post btw Den lol.

OLD BOY 10-11-2020 19:59

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Legendkiller2k (Post 36057403)
Have vm got horror bites yet btw? It is coming to vm boxes, skyq doesn't have it btw yet.
Also discovery+ won't be on vm at launch it will be on SKYQ and free to SKYQ customers for 12 months it launches this month.

Sorry to quote your post btw Den lol.

Not yet. But where the hell is Disney+?

Apple+ would also be nice, but no sign of that yet either.

Legendkiller2k 10-11-2020 21:26

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36057408)
Not yet. But where the hell is Disney+?

Apple+ would also be nice, but no sign of that yet either.

You can keep whistling to the wind for both Disney+ and especially Apple+
For now.

OLD BOY 11-11-2020 07:43

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Legendkiller2k (Post 36057434)
You can keep whistling to the wind for both Disney+ and especially Apple+
For now.

You are probably right. But this is unacceptable from a company that professes to be a super-aggregator of content.

I guess for the time being at least, I will still need the backup of my true super-aggregator - my Roku. :mad:

Rob King 11-11-2020 10:37

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by nomadking (Post 36057291)
Even if that's a special in-contract price, can't see how they can justify it with Sky cinema and Sports included. Paying Sky for those can't leave much left over.

I pay £105.00 a month I wonder if its worth me ringing them to get that price lol?

OLD BOY 11-11-2020 10:40

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Rob King (Post 36057505)
I pay £105.00 a month I wonder if its worth me ringing them to get that price lol?

It sounds like you will get it if you take the Horizon box.

newapollo 11-11-2020 11:03

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36057408)
Not yet. But where the hell is Disney+?

Apple+ would also be nice, but no sign of that yet either.

From https://www.digitaltveurope.com/2020...-360-platform/

Virgin also confirmed that there is no support for third-party voice control platforms like Amazon Alexa and Google Assistant, but did not rule it out for the future.

As with the previous generation, the platform will integrate streaming apps such as Netflix, Amazon Prime Video and BBC iPlayer. There are currently no plans to integrate Disney+, but chief digital officer David Bouchier said that Disney is a strong partner of Virgin’s, and expressed confidence that the app will arrive “next year”.
While aggregation continues to be a focus for Virgin, Bouchier also said that “formal bundling is not something required” – indicating that we are unlikely to see a co-branded TV package like the bundle of Sky and Netflix.

OLD BOY 11-11-2020 13:58

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by newapollo (Post 36057508)
From https://www.digitaltveurope.com/2020...-360-platform/

Virgin also confirmed that there is no support for third-party voice control platforms like Amazon Alexa and Google Assistant, but did not rule it out for the future.

As with the previous generation, the platform will integrate streaming apps such as Netflix, Amazon Prime Video and BBC iPlayer. There are currently no plans to integrate Disney+, but chief digital officer David Bouchier said that Disney is a strong partner of Virgin’s, and expressed confidence that the app will arrive “next year”.
While aggregation continues to be a focus for Virgin, Bouchier also said that “formal bundling is not something required” – indicating that we are unlikely to see a co-branded TV package like the bundle of Sky and Netflix.

Thank you, new Apollo. Pity it takes sooooo long!

Legendkiller2k 11-11-2020 14:17

Re: Changes to Virgin TV (2020)
 
Well we're all got sent home from work 3 members in our department tested positive for covid-19 so we're now self isolating for 2 weeks, offices are being deep cleaned.
I will do my best to keep getting information on services during these times.

Raider999 11-11-2020 20:39

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Legendkiller2k (Post 36057556)
Well we're all got sent home from work 3 members in our department tested positive for covid-19 so we're now self isolating for 2 weeks, offices are being deep cleaned.
I will do my best to keep getting information on services during these times.

I thought everyone was supposed to be working from home at the moment?

(Wherever they can)

Legendkiller2k 11-11-2020 21:46

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Raider999 (Post 36057642)
I thought everyone was supposed to be working from home at the moment?

(Wherever they can)

Not a option for us due to sensitivity of the information we get.

On the plus side they're paying me in full for the two weeks.

cheekyangus 12-11-2020 18:38

Re: Changes to Virgin TV (2020)
 
I see that Discovery Shed isn't on the website of the Discovery+ service that launches today in the UK (but sadly TV exclusive to Sky Q for a year). That suggests Discovery Shed may be closing on all platforms.
www.discoveryplus.co.uk

SonicMaster 12-11-2020 23:26

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by cheekyangus (Post 36057773)
I see that Discovery Shed isn't on the website of the Discovery+ service that launches today in the UK (but sadly TV exclusive to Sky Q for a year). That suggests Discovery Shed may be closing on all platforms.
www.discoveryplus.co.uk

Discovery Home & Health isn't there either.

Discovery Shed and Discovery Home & Health are their two lowest-rated channels.

OLD BOY 13-11-2020 07:54

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by SonicMaster (Post 36057831)
Discovery Home & Health isn't there either.

Discovery Shed and Discovery Home & Health are their two lowest-rated channels.

The reason being that they just repeat programmes over and over. These channels used to be my wife’s favourites, but she no longer watches them. I wonder why.

cheekyangus 13-11-2020 09:14

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by SonicMaster (Post 36057831)
Discovery Home & Health isn't there either.

Discovery Shed and Discovery Home & Health are their two lowest-rated channels.

I had a feeling there was a another...but my coffee was faulty :D :p: :dunce:

Aguero9320 13-11-2020 15:27

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by SonicMaster (Post 36057831)
Discovery Home & Health isn't there either.

Discovery Shed and Discovery Home & Health are their two lowest-rated channels.

I could imagine these two could close before long, with all shows moving to DMAX, Quest and Quest Red.

Media Boy UK 15-11-2020 19:05

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Aguero9320 (Post 36057913)
I could imagine these two could close before long, with all shows moving to DMAX, Quest and Quest Red.

I could imagine Really is set to go WITH all shows moving to the channels you have listed. And it Freeview slot use for DMAX +1 or GB News.

SonicMaster 15-11-2020 19:12

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36058356)
I could imagine Really is set to go WITH all shows moving to the channels you have listed. And it Freeview slot use for DMAX +1 or GB News.

No chance at all, as Really is their second most popular channel, there is no way they would close it!

cheekyangus 15-11-2020 19:29

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36058356)
I could imagine Really is set to go WITH all shows moving to the channels you have listed. And it Freeview slot use for DMAX +1 or GB News.

It would never get replaced by a +1 unless it's ratings fell off a cliff.

Really got a 0.73 in the last Weekly BARB ratings. Most +1s were getting ratings nothing remotely that good back when BARB website still showed separate data for them rather than combining them. They are typical a very small fraction of the main channel. Only the main PSB channel +1s get significant ratings.

Some of the other Discovery channel ratings (which include +1 numbers) for most current available week:
Quest 1.08
Quest Red 0.68
DMAX 0.47
HGTV 0.40
Food Network 0.31
Discovery Channel 0.24
TLC 0.22
Investigation Discovery 0.19

Legendkiller2k 15-11-2020 19:40

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36058356)
I could imagine Really is set to go WITH all shows moving to the channels you have listed. And it Freeview slot use for DMAX +1 or GB News.

Really isn't going anywhere the ratings are decent and they have invested quite a bit into new programming.

1701-e 17-11-2020 07:45

Re: Changes to Virgin TV (2020)
 
ITV (UTV) has switched HD from 113 to 103 in NI. All series links have migrated ok as expected.

cheekyangus 17-11-2020 17:40

Re: Changes to Virgin TV (2020)
 
As spotted by JJ20X on Forum Box, VM has just doubled the number of HD channels on one stream. TSid 23 now contains all the HD channels from TSid 24 too.
https://www.digitalbitrate.com/dtv.p...ve=209&lang=en

-----Existing----
Sky Sports Mix HD
TJC HD
Sky Sports Arena HD
CBBC HD
BBC FOUR HD
CBeebies HD
Sky Sports Golf HD
Sky Arts HD
-----Newly added-----
Sky Sports News HD
Nat Geo WILD HD
BT Sport 3 HD
Sky Hits HD
Sky Animation HD
Paramount Network HD
E! HD

A likely sign of things to come? Wonder how noticeable this will be re: picture quality.

---------- Post added at 17:40 ---------- Previous post was at 16:58 ----------

Apparently this already happened to TSid 13. I clearly didn't take it on-board when JJ20X mentioned it regards that transport stream.

heavyside 18-11-2020 07:37

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by cheekyangus (Post 36058586)
As spotted by JJ20X on Forum Box, VM has just doubled the number of HD channels on one stream. TSid 23 now contains all the HD channels from TSid 24 too.
https://www.digitalbitrate.com/dtv.p...ve=209&lang=en

-----Existing----
Sky Sports Mix HD
TJC HD
Sky Sports Arena HD
CBBC HD
BBC FOUR HD
CBeebies HD
Sky Sports Golf HD
Sky Arts HD
-----Newly added-----
Sky Sports News HD
Nat Geo WILD HD
BT Sport 3 HD
Sky Hits HD
Sky Animation HD
Paramount Network HD
E! HD

A likely sign of things to come? Wonder how noticeable this will be re: picture quality.

---------- Post added at 17:40 ---------- Previous post was at 16:58 ----------

Apparently this already happened to TSid 13. I clearly didn't take it on-board when JJ20X mentioned it regards that transport stream.

That would explain why several of my favourites vanished and had to be marked again on both my V6 boxes.

Mr K 18-11-2020 21:10

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36058356)
I could imagine Really is set to go WITH all shows moving to the channels you have listed. And it Freeview slot use for DMAX +1 or GB News.

Many congrats ,on your 13,000th post. And what a cracker it was ;)

Media Boy UK 20-11-2020 14:06

Re: Changes to Virgin TV (2020)
 
TiVo has confirmed that Love Nature HD will close on Virgin Channel 275 on December 4th (late Thursday Night around 12.30am)

cheekyangus 20-11-2020 15:14

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36059043)
TiVo has confirmed that Love Nature HD will close on Virgin Channel 275 on December 4th (late Thursday Night around 12.30am)

Well that's disappointing. :( Great channel.

denphone 20-11-2020 15:34

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by cheekyangus (Post 36059061)
Well that's disappointing. :( Great channel.

Incredibly disappointing as it had some great content on it.

Legendkiller2k 20-11-2020 16:14

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36059043)
TiVo has confirmed that Love Nature HD will close on Virgin Channel 275 on December 4th (late Thursday Night around 12.30am)

No surprise tbh with SKY Nature being launched and Love Nature content will be on there.

cheekyangus 20-11-2020 17:07

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Legendkiller2k (Post 36059072)
No surprise tbh with SKY Nature being launched and Love Nature content will be on there.

I wonder if the LoveNature content will remain on the Virgin Media Ultra HD Channel?

Sky Nature isn't available on the same lower tiers as LoveNature currently is, so some customers (me included) will be losing access to their output entirely.

SonicMaster 20-11-2020 17:38

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36059043)
TiVo has confirmed that Love Nature HD will close on Virgin Channel 275 on December 4th (late Thursday Night around 12.30am)

Such a shame.

Sky Nature isn't included in my Virgin TV package so I'll miss being able to dip into the Love Nature HD content.

ScottishSteve 20-11-2020 18:01

Re: Changes to Virgin TV (2020)
 
It may be going to be available on demand only possibly in 4k as it is on Sky

OLD BOY 20-11-2020 20:03

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36059043)
TiVo has confirmed that Love Nature HD will close on Virgin Channel 275 on December 4th (late Thursday Night around 12.30am)

I cannot find any information that corroborates that, MB. Do you have a link?

If true, maybe they are expanding Love Nature HD programming to the Virgin Ultra HD channel. Perhaps the 4K channel is planning to extend its broadcasting hours.

cheekyangus 20-11-2020 20:39

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36059112)
I cannot find any information that corroborates that, MB. Do you have a link?

If true, maybe they are expanding Love Nature HD programming to the Virgin Ultra HD channel. Perhaps the 4K channel is planning to extend its broadcasting hours.

MB gave a source. I've checked that source. It says the same thing for me.

The source is the EPG on Tivo boxes. Scroll ahead to date given and the EPG says Channel No Longer Available.

OLD BOY 20-11-2020 21:07

Re: Changes to Virgin TV (2020)
 
Yes, I didn’t realise he meant the electronic programme guide!

So it’s actually an EPG Exclusive, then!

newapollo 20-11-2020 21:16

Re: Changes to Virgin TV (2020)
 
Untamed Valley which is currently showing on Love Nature HD has episodes showing on the Virgin Ultra UHD channel from 19.20 on Friday 4th and Saturday 5th December

Legendkiller2k 20-11-2020 22:26

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36059112)
I cannot find any information that corroborates that, MB. Do you have a link?

If true, maybe they are expanding Love Nature HD programming to the Virgin Ultra HD channel. Perhaps the 4K channel is planning to extend its broadcasting hours.

Maybe, before we were all sent home we did have quite a lot of documents stating vm intend to drastically increase their UHD content over the next 2 years.

ScottishSteve 20-11-2020 22:50

Re: Changes to Virgin TV (2020)
 
I just noticed the Asian Mela package channels are all available

Available till the end of the month

More info here
https://www.virginmedia.com/virgin-t...-no-extra-cost

OLD BOY 20-11-2020 23:02

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Legendkiller2k (Post 36059149)
Maybe, before we were all sent home we did have quite a lot of documents stating vm intend to drastically increase their UHD content over the next 2 years.

That might have been based on the Sky/VM deal, which we are still waiting to be implemented.

It would be good if they extended the hours on the Virgin Ultra HD channel, though.

Legendkiller2k 20-11-2020 23:31

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36059161)
That might have been based on the Sky/VM deal, which we are still waiting to be implemented.

It would be good if they extended the hours on the Virgin Ultra HD channel, though.

I think vm customers are going to be pleasantly surprised.

1andrew1 21-11-2020 00:16

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Legendkiller2k (Post 36059168)
I think vm customers are going to be pleasantly surprised.

Sky Atlantic UHD? 😂

Dave42 21-11-2020 00:31

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by 1andrew1 (Post 36059175)
Sky Atlantic UHD? 😂

dont be silly Andrew

jfman 21-11-2020 00:46

Re: Changes to Virgin TV (2020)
 
As a Virgin Media customer who could cancel Now TV if Atlantic came I'd be delighted. I'm not holding my breath given so many false dawns for exclusive Sky content coming to Virgin. Dating way back to Sky Sports Xtra and beyond.

Note: I know that all these things came, eventually, once Sky had a new thing to keep exclusive.

denphone 21-11-2020 05:48

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Dave42 (Post 36059178)
dont be silly Andrew

Pretty sure Andrew is getting a touch of the Old Boy's there.:naughty:

OLD BOY 21-11-2020 10:58

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by denphone (Post 36059183)
Pretty sure Andrew is getting a touch of the Old Boy's there.:naughty:

That went even beyond my own expectations!

cheekyangus 21-11-2020 12:22

Re: Changes to Virgin TV (2020)
 
Lets raise the bar.

Sky Atlantic Brain Feed. Such high quality it requires plugging in directly into a person's head.

:D

Aguero9320 23-11-2020 22:05

Re: Changes to Virgin TV (2020)
 
I’ve heard rumours that Sky Cinema Disney (ch. 407) is set to close next Spring, following the success of Disney+. Apparently, a clause in Sky’s contract with Disney expires in March, meaning Sky will gradually lose access to all Disney content, with the exception of Sky Premiere films.

OLD BOY 23-11-2020 23:44

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Aguero9320 (Post 36059456)
I’ve heard rumours that Sky Cinema Disney (ch. 407) is set to close next Spring, following the success of Disney+. Apparently, a clause in Sky’s contract with Disney expires in March, meaning Sky will gradually lose access to all Disney content, with the exception of Sky Premiere films.

I don't think that was a surprise to Sky. They knew that Disney stuff would not be available to them once the contract expired. The three kids’ channels have already migrated to Disney +, as you know.

It’s a sign of the times, and the result of the new reality of Direct to Consumer content thinking.

Frazz 24-11-2020 15:49

Re: Changes to Virgin TV (2020)
 
Just had an email from virgin offering an upgrade to TV 360.

Anyone got any views whether it's worthwhile

heavyside 24-11-2020 16:09

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Frazz (Post 36059529)
Just had an email from virgin offering an upgrade to TV 360.

Anyone got any views whether it's worthwhile

I've just received a similar email. It looks like the upgrade involves a new remote control sent through the post and both my existing V6 boxes being upgraded over the air to the 360 spec at no extra cost to my current Ultimate Oomph package.

Can anyone confirm this is the case?

Quote:

You’re all set to upgrade to Virgin TV 360 – our fastest, slickest way to watch and stream on all your screens. Get it at no extra cost today to enjoy the telly you love, the way you want to – now with super-powerful Voice Control and personalised Profiles.

It’s super easy to upgrade your Virgin TV V6 box, and you can do it sitting on your sofa, in a matter of minutes. All you need is our genius new remote, which we’ll pop in the post for you.

Here’s what you can look forward to...

Say it, see it
With super-powerful Voice Search and Control, it’s never been easier to find what you fancy and jump straight in. Put your feet up, hit the Mic button on your remote, and binge on.
Your very own profile

Create a TV experience that’s totally yours with personalised Profiles. Sign in to pick up a programme where you left off, jump straight to your favourite channels, and make sure your recommendations aren’t influenced by the rest of the household.

Telly on your terms
Missed the first five minutes of your favourite soap because you forgot to put the kettle on? With Startover – available on most channels – you can go from the top at the touch of a button.
All around the house

If you’ve got any additional V6 boxes, they’ll automatically update too. So you can watch different telly – including live TV, Catch Up, Box Sets, movies and recordings, even in mesmerising Ultra HD – at the same time. Plus, shared pause points make it a doddle to switch rooms without missing a moment.

Sound good? Click here to book your upgrade. So you know, it can take up to 7 working days to process your order. Our team will be in touch as soon as we’re ready to go.

There’s limited availability, but don’t worry it will be available again soon.

Frazz 24-11-2020 16:11

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by heavyside (Post 36059531)
I've just received a similar email. It looks like the upgrade involves a new remote control sent through the post and both my existing V6 boxes being upgraded over the air to the 360 spec at no extra cost to my current Ultimate Oomph package.

Can anyone confirm this is the case?

That's what my understanding of the email was too.

BenMcr 24-11-2020 16:17

Re: Changes to Virgin TV (2020)
 
Yes. Some customers are now being offered the in-place upgrade of V6 boxes to the 360 platform.

New remotes will be needed but everything else in the setup stays the same.

Dave42 24-11-2020 16:19

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Frazz (Post 36059529)
Just had an email from virgin offering an upgrade to TV 360.

Anyone got any views whether it's worthwhile

got the email but when click upgrade get a error page :(

now managed to get the free upgrade :)

OLD BOY 24-11-2020 16:20

Re: Changes to Virgin TV (2020)
 
Before signing up, don’t forget to ask them if the changeover would mean that you lose all your existing recordings and bookmarks. If it does, I’d work out how to re-establish your access to each recording (eg by VOD or one of the streamers), and make a list that you can use when the TiVo software is replaced. Make sure you watch all the stuff you’d lose if you really don’t want to miss it before the new software is installed.

heavyside 24-11-2020 16:21

Re: Changes to Virgin TV (2020)
 
The only downside that I can see is that I will lose my recordings on both V6 boxes. I understand that my settings will be lost too. I'm guessing this is because of the migration to the new graphical interface (Horizon?).

Quote:

Enjoy your recordings before you swap

Unfortunately your recordings and settings won’t be transferred to your new TV when you upgrade. But there’s still time to watch before you swap. Some programmes will be available to watch again on Catch Up or On Demand (depending on which TV pack you have) and you’ll find loads more to get hooked on in no time.

Virgin TV 360 is a new product and you will find some differences from your current TV service

Virgin TV 360 manages recordings differently to TiVo, it does not include Wish Lists or full Series Link + functionality
In addition it is not currently possible to record new series only, this feature will be available early next year
The All4 app is not currently available but all recently broadcast Channel 4 shows are available from the Catch Up menu, and discoverable with Voice Search

OLD BOY 24-11-2020 16:28

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by heavyside (Post 36059537)
The only downside that I can see is that I will lose my recordings on both V6 boxes. I understand that my settings will be lost too. I'm guessing this is because of the migration to the new graphical interface (Horizon?).

Ah, I did wonder that.

Do you know if you can bookmark programmes instead of recording them, as you can on the TiVo system?

ozsat 24-11-2020 16:48

Re: Changes to Virgin TV (2020)
 
Not only will you loose all your Series Links etc - the new series link system is currently only working on a per channel basis. It also records repeats if you delete the episode once you've watch it.

There are no wishlists either.

So to record something like live Premier League Football - you have to create a new series link on every channel it records on.

Quote:

Originally Posted by heavyside (Post 36059537)
The only downside that I can see is that I will lose my recordings on both V6 boxes. I understand that my settings will be lost too. I'm guessing this is because of the migration to the new graphical interface (Horizon?).


OLD BOY 24-11-2020 17:01

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by ozsat (Post 36059548)
Not only will you loose all your Series Links etc - the new series link system is currently only working on a per channel basis. It also records repeats if you delete the episode once you've watch it.

There are no wishlists either.

So to record something like live Premier League Football - you have to create a new series link on every channel it records on.

I don’t really use the wishlists much, to be honest, but the series links are problematical. I would want that sorted out before moving across to Horizon.

denphone 24-11-2020 17:11

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36059551)
I don’t really use the wishlists much, to be honest, but the series links are problematical. I would want that sorted out before moving across to Horizon.

l would say not having the series links are very problematical and then there are no wishlists either which some of us use quite a lot as another problem...

The more l hear about it the more l prefer the V6.

jfman 24-11-2020 17:13

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by denphone (Post 36059552)
l would say not having the series links are very problematical and then there are no wishlists either which some of us use quite a lot as another problem...

The more l hear about it the more l prefer the V6.

Having two accounts at two properties I’m trying it out at the lesser important one. :D

OLD BOY 24-11-2020 17:27

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by denphone (Post 36059552)
l would say not having the series links are very problematical and then there are no wishlists either which some of us use quite a lot as another problem...

The more l hear about it the more l prefer the V6.

Series links are available on Horizon - they just don’t work the same way. I would advise waiting until they resolve that problem, which I understand should be done in the New Year.

---------- Post added at 17:27 ---------- Previous post was at 17:26 ----------

Quote:

Originally Posted by jfman (Post 36059554)
Having two accounts at two properties I’m trying it out at the lesser important one. :D

It would be useful to us all to have your assessment of all the pros and cons as you find them, jfman.

Mad Max 24-11-2020 18:27

Re: Changes to Virgin TV (2020)
 
When is it being rolled out to everyone?

jfman 24-11-2020 18:29

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Mad Max (Post 36059564)
When is it being rolled out to everyone?

Suspect that'll be some time off while they 'trial' it on an opt in basis.

@OB certainly I'll let folk know what I think of it. I'll caveat it now though I quite like the V6.

Mad Max 24-11-2020 18:50

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by jfman (Post 36059565)
Suspect that'll be some time off while they 'trial' it on an opt in basis.

@OB certainly I'll let folk know what I think of it. I'll caveat it now though I quite like the V6.

Cheers.

OLD BOY 24-11-2020 19:51

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by jfman (Post 36059565)
Suspect that'll be some time off while they 'trial' it on an opt in basis.

@OB certainly I'll let folk know what I think of it. I'll caveat it now though I quite like the V6.

Me, too - my main issues with it are the lack of space for recordings (although this is less of a problem these days, admittedly) and the dated-looking UI.

I like the initial look at the Horizon UI, but not so keen on the downsides I have picked up.

This assessment from the Virgin Media Community Forum may help (courtesy Neil FB):

“At first, I didn't see that it handled recorded programmes very well but I was being led astray by pretty pictures. I could only 'see' 3 or 4 recordings until I pressed OK when the red bar is on Saved. Then you see a list similar to the V6 system.

And that is a key point about the menu system! Pressing OK when an item is highlighted with the red bar opens up deeper menus.

Another tip discovered with the remote is to press keys more or less at random and see what happens, especially the OK key. For example, when you have finished watching a recording, press OK twice to get a menu that allows you to delete it.

When watching a programme, the < and > arrows next to OK will move the recording back and forward. Hold them to move back and forth. Also pressing > once skips forward 30 seconds.

The new system is well integrated with catch-up services with most main providers. You don't seem to need an app (except for BBC iplayer?). You can flip back through the Guide to select a programme. And Watch Lists can be useful if you want to catch something without having recorded it.

https://community.virginmedia.com/t5...user-id/619349 had a comment about subtitles. If you set up a profile, you can permanently enable subtitles across all channels for that user.

Radio stations In the new box, radio is downgraded. You cannot record radio or select radio with a channel number. There is a separate menu which does remember your choices. I used to listened to the 'radio' via the box but lately (before I got the new VM box) I have used an LG smart speaker, so not really noticed this change.

I have had some issues with audio syncing. The 360 box does have an adjuster within the settings. But I haven't felt I have got it right just yet. This will be dependent on the 360 and TV audio setup combination so you mileage may vary.

I still don't like the remote (I don't use voice control). Placing the Mute button so far from the volume control doesn't feel right.“

Itshim 24-11-2020 19:52

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by denphone (Post 36059552)
l would say not having the series links are very problematical and then there are no wishlists either which some of us use quite a lot as another problem...

The more l hear about it the more l prefer the V6.

Can't see any reason to change over .So glad I have not been offered it! And I am no fan of the v6 so that says alot:erm:

OLD BOY 24-11-2020 19:54

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Itshim (Post 36059579)
Can't see any reason to change over .So glad I have not been offered it! And I am no fan of the v6 so that says alot:erm:

You don’t have to take it if offered it! They are just looking for guinea pigs - oops, sorry, Beta testers- for the time being.

RichardCoulter 25-11-2020 04:43

Re: Changes to Virgin TV (2020)
 
VM has cleared out the HD services from TSID 24 and squeezed them in with the existing services on TSID 23.

This is likely to impact picture quality, but the upside is that they will probably use up less space on the HDD.

JJ20X says that the word on the street is that this is expected to continue.

https://www.forumbox.co.uk/forum/thr...ork/?pageNo=89

jfman 25-11-2020 05:40

Re: Changes to Virgin TV (2020)
 
“The word on the street” well yes that’s not particularly insight. If you can squeeze in more channels and nobody notices then they’ll rationally do it to make more way for broadband.

Incidentally wasn’t it you that said Virgin Media was “full” when they had about 2 HD channels?

cheekyangus 25-11-2020 08:31

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by RichardCoulter (Post 36059605)
VM has cleared out the HD services from TSID 24 and squeezed them in with the existing services on TSID 23.

This is likely to impact picture quality, but the upside is that they will probably use up less space on the HDD.

JJ20X says that the word on the street is that this is expected to continue.

https://www.forumbox.co.uk/forum/thr...ork/?pageNo=89

TSid23 was them continuing. They've done it before, as I later realised and subsequently had to add to my earlier post.

heavyside 25-11-2020 09:54

Re: Changes to Virgin TV (2020)
 
There is not a lot wrong with the current V6 IMO although the user interface is well past its use by date. All4 is not yet available as an app on the 360 but I have stopped using that on the V6 to view the excellent Walter Presents programmes since I bought a large OLED set because of the very poor picture quality (SD only). I am tempted by the 360 upgrade.

cupcakes aka dd 25-11-2020 13:11

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by RichardCoulter (Post 36059605)
VM has cleared out the HD services from TSID 24 and squeezed them in with the existing services on TSID 23.

This is likely to impact picture quality, but the upside is that they will probably use up less space on the HDD.

JJ20X says that the word on the street is that this is expected to continue.

https://www.forumbox.co.uk/forum/thr...ork/?pageNo=89

I don’t want my picture quality impacted. I didn’t research for 6 months then purchase then fiddle with the settings for another 6 months to have the quality degraded. :D

spiderplant 25-11-2020 13:43

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by cupcakes aka dd (Post 36059632)
I don’t want my picture quality impacted

I wouldn't worry. We've been making these changes since mid-October, including on some pretty high-profile channels, and I have seen no reports about degraded picture quality.

SonicMaster 25-11-2020 15:26

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by ozsat (Post 36059548)
Not only will you loose all your Series Links etc - the new series link system is currently only working on a per channel basis. It also records repeats if you delete the episode once you've watch it.

There are no wishlists either.

So to record something like live Premier League Football - you have to create a new series link on every channel it records on.

Hmmm, sounds more like a downgrade than an upgrade.

Other than a more modern looking interface, I'm not sure why I would want to move to 360.

Itshim 25-11-2020 18:32

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by OLD BOY (Post 36059580)
You don’t have to take it if offered it! They are just looking for guinea pigs - oops, sorry, Beta testers- for the time being.

I understand that just glad I didn't have to make that choice. Looking hard at getting SKY out of contract this week.:angel:

---------- Post added at 18:32 ---------- Previous post was at 18:28 ----------

Quote:

Originally Posted by SonicMaster (Post 36059644)
Hmmm, sounds more like a downgrade than an upgrade.

Other than a more modern looking interface, I'm not sure why I would want to move to 360.

Totally agree . What is the real gain for v6 users given the high lighted downs.

fox35 25-11-2020 18:59

Re: Changes to Virgin TV (2020)
 
Well now that VM are planning on ditching TiVo next year, so to push the Horizon/360, does that clear the way for TiVo to re-enter the UK market with a new stand alone product similar to the US? I would gladly ditch VM TV for one of these...https://www.youtube.com/watch?v=4it4TeQX7rU
https://www.youtube.com/watch?v=eB7d785IrNM

BenMcr 25-11-2020 19:34

Re: Changes to Virgin TV (2020)
 
Who said Virgin Media were ditching TiVo next year?

There are still going to be many existing customers with TiVo based boxes installed for years.

RichardCoulter 25-11-2020 22:56

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by spiderplant (Post 36059636)
I wouldn't worry. We've been making these changes since mid-October, including on some pretty high-profile channels, and I have seen no reports about degraded picture quality.

Without risking getting into any trouble, are you able to confirm that the rumours about further changes like this are in the pipeline? Has there been any technical changes to offset the decrease in capacity for the affected channels?

To be fair, Freeview have been doing this for years, though they have also used more modern and efficient encoders with the passage of time.

1701-e 26-11-2020 14:16

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by spiderplant (Post 36059636)
I wouldn't worry. We've been making these changes since mid-October, including on some pretty high-profile channels, and I have seen no reports about degraded picture quality.

Was C4HD 141 one of them because I thought the picture for the rugby last Saturday was inferior to the Amazon prime picture.

spiderplant 26-11-2020 14:27

Re: Changes to Virgin TV (2020)
 
New encoders have been introduced to allow this to happen.

Yes, more will be done. If you can get more in the same bandwidth without degrading quality, why wouldn't you?

---------- Post added at 14:27 ---------- Previous post was at 14:25 ----------

Quote:

Originally Posted by 1701-e (Post 36059821)
Was C4HD 141 one of them

No, that hasn't been done

jfman 26-11-2020 14:36

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by spiderplant (Post 36059825)
New encoders have been introduced to allow this to happen.

Yes, more will be done. If you can get more in the same bandwidth without degrading quality, why wouldn't you?

---------- Post added at 14:27 ---------- Previous post was at 14:25 ----------


No, that hasn't been done

Indeed the more TV can be squeezed with nobody noticing the more bandwidth to spare for broadband speeds.

cheekyangus 26-11-2020 14:50

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by spiderplant (Post 36059825)
New encoders have been introduced to allow this to happen.

Yes, more will be done. If you can get more in the same bandwidth without degrading quality, why wouldn't you?

---------- Post added at 14:27 ---------- Previous post was at 14:25 ----------


No, that hasn't been done

More efficient use of existing resources is always preferable to shelling out on lots of new equipment, so I'm glad spiderplant. Thanks.

Raider999 26-11-2020 19:08

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by 1701-e (Post 36059821)
Was C4HD 141 one of them because I thought the picture for the rugby last Saturday was inferior to the Amazon prime picture.



I suppose an Irishman would say that!

Personally I thought the white defensive wall was magnificent on Ch4HD.

RichardCoulter 27-11-2020 13:51

Re: Changes to Virgin TV (2020)
 
Something odd is going on with BBC Scotland on channel 162 The EPG says 'This is BBC Scotland' until 19:00 and i'm getting a 'This channel is not authorised message'.

Is anybody else getting this?

1701-e 27-11-2020 13:55

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Raider999 (Post 36059889)
I suppose an Irishman would say that!

Personally I thought the white defensive wall was magnificent on Ch4HD.

Early Irish Christmas giveaway;)

Media Boy UK 27-11-2020 19:46

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by 1701-e (Post 36059821)
Was C4HD 141 one of them because I thought the picture for the rugby last Saturday was inferior to the Amazon prime picture.

Channels moved over to "New encoders" so far are:

-ITV England local HD Channels - October 21st.

The following HD Channels moved on October 20th (Thanks to JJ20X and Forum Box):

Quote:

-Pure Babes HD
-National Geographic HD
-Sky SciFi & Hor HD
-Sky Greats HD
-GOLD HD
-Freesports HD
-Premier 1 HD
The following HD Channels moved on November 17th (Thanks to JJ20X and Forum Box):

Quote:

-Sky Sports News HD
-Nat Geo WILD HD
-BT Sport 3 HD
-Sky Hits HD
-Sky Animation HD
-Paramount Network HD
-E! HD


---------- Post added at 19:46 ---------- Previous post was at 18:52 ----------

Quote:

Originally Posted by spiderplant (Post 36059825)
New encoders have been introduced to allow this to happen.

Yes, more will be done. If you can get more in the same bandwidth without degrading quality, why wouldn't you?

What is the point in getting new encoders unless it to save Virgin Media money?

-No new SD Channels launches so far in 2020 (Universal Channel has to close for Sky Comedy to launch in late January.)

-Last new UK Wide HD Channel launch was in last July with Sky Cinema Animation HD.

-And we have lost 20 Channels (Two of them still broadcasting on other networks) so far in 2020.

1701-e 27-11-2020 19:58

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 3606003)

What is the point in getting new encoders unless it to save Virgin Media money?
.

Surely that's a good thing. Then customers won't get charged more!

Hugh 27-11-2020 21:16

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36060034)
Channels moved over to "New encoders" so far are:

-ITV England local HD Channels - October 21st.

The following HD Channels moved on October 20th (Thanks to JJ20X and Forum Box):



The following HD Channels moved on November 17th (Thanks to JJ20X and Forum Box):



---------- Post added at 19:46 ---------- Previous post was at 18:52 ----------



What is the point in getting new encoders unless it to save Virgin Media money?

-No new SD Channels launches so far in 2020 (Universal Channel has to close for Sky Comedy to launch in late January.)

-Last new UK Wide HD Channel launch was in last July with Sky Cinema Animation HD.

-And we have lost 20 Channels (Two of them still broadcasting on other networks) so far in 2020.

Better quality using more up to date software developments?

spiderplant 27-11-2020 21:30

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by Media Boy (Post 36060034)
What is the point in getting new encoders unless it to save Virgin Media money?

- faster broadband
- room for new channels
- smaller recordings on your hard drive

Is that enough?

1701-e 27-11-2020 22:57

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by spiderplant (Post 36060054)
- faster broadband
- room for new channels
- smaller recordings on your hard drive

Is that enough?

What else have the Romans done for us? :D

Hugh 27-11-2020 23:30

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by 1701-e (Post 36060063)
What else have the Romans done for us? :D

Splitter!

ScottishSteve 30-11-2020 23:50

Re: Changes to Virgin TV (2020)
 
Love Nature now has an info banner saying

“This channel is closing. Sky Nature will be the home of all your favourite Love Nature programmes from 4th December”

Looks like there will be no Love Nature UHD apart from the few documentaries on Virgin UHD

cheekyangus 30-11-2020 23:54

Re: Changes to Virgin TV (2020)
 
Quote:

Originally Posted by ScottishSteve (Post 36060430)
Love Nature now has an info banner saying

“This channel is closing. Sky Nature will be the home of all your favourite Love Nature programmes from 4th December”

Looks like there will be no Love Nature UHD apart from the few documentaries on Virgin UHD

Thanks for the info ScottishSteve.

Shame. Other countries get watch the adfree Love Nature UHD goodness. I continually put the HD version on in the background.


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