Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm still re-booting a couple of times a day waiting. The page says my town is complete. Most confusing thing for me is a mate (new customer, SACM) less than 2 miles away in the same town had his upgrade last week. I don't know if it's possible for two people in the same area to be on different servers (I'm on Baguley), but it looks as if it may be. Hope it's worth it when it happens. ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

he'll be on a different uBr, otherwise you'd recieve the upgrade as well. It will be happening, just be patient. ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Ah, so it is possible then - cheers. He's literally in the same first three character postcode as me. Reassuring to know anyway that he's getting a good solid connection.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

When is this happening in the Bradford Area?

Anyone know?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi guys,
must say I forgot about the upgrade till now. I live in the Stockport area SK7 [cpc5-stkp5-0-0-custxxx.manc.cable.ntl.com].

Despite reboot I'm still getting just under 4MB.

Is my area upgraded yet ?

Appreciate any advice.

Cheers

Graeme

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Mon, 04 Aug 2008 22:23:06 GMT

Test 1: 1024K took 4579 ms = 223.6 KB/sec, approx 1842 Kbps, 1.8 Mbps
Test 2: 1024K took 4611 ms = 222.1 KB/sec, approx 1830 Kbps, 1.79 Mbps
Test 3: 1024K took 4085 ms = 250.7 KB/sec, approx 2066 Kbps, 2.02 Mbps
Test 4: 2048K took 9315 ms = 219.9 KB/sec, approx 1812 Kbps, 1.77 Mbps

Overall Average Speed = approx 1888 Kbps, 1.84 Mbps

Smashing!! £25 for this pile of Poo - thought 10mb was too good to last

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Then you don't have 4mb, nor would this apply to you..?

---------- Post added at 09:11 ---------- Previous post was at 09:11 ----------

You've probably been STM'ed. Been downloading all day? :rolleyes:

---------- Post added at 09:12 ---------- Previous post was at 09:11 ----------

Some customers in Warrington are on the Baguley segment actually. But only a selective amount AFAIK.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi eth01,

I'm paying £25/mth and on an L package according to my account details. I thought all L size accounts were being upgraded to 10MB?

Confused

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

This is true. Have you had a look at your modem config page?

go to 192.168.100.1 in your browser and login with user and pass "root"/"root"

click on Operation Config on the left and it should say what your downstream data rate is.

I.E: Maximum Downstream Data Rate : 4096000 (4Mb)


hah ok, here's to hoping :cool:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi all

A couple of extra reboots both for modem and router and hey presto - 10MB connection.

Must have rebooted about 10 times in total.

Thanks

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Anyone on the Newton Abbot UBR had any kind of upgrade as of yet?

Seems we are always last to get any sort of upgrade!!!!!

:(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

http://allyours.virginmedia.com/html.../schedule.html

Newton about it TBC - so not yet.

Wonder how Long us TBC's are gonna have to wait.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

it's not been updated since July 31st. It's unaccurate. Best to ask in this thread, we know the answers. ;) methinks that linky is pointless. does nothing.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Is that the royal 'we' eth01? Do 'we' know when any specific areas are due to be upgraded? hint..hint..Baguley? :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

i know that some parts within Baguley have, so of course.. that would mean that some uBr's have been upgraded too ;)

NOTE: You won't recieve the upgrade if you don't reboot your modem. Rebooting your modem is the key to success.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

My poor modem has been unplugged so many times over the last few weeks that it now waves a white flag the moment my shadow falls any where near it. https://www.cableforum.co.uk/images/local/2009/05/8.gif

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

i'll hug it better for you. stop rebooting it until you know it's been done? ;)

i thought i had enough chores for today, obviously not.............. :LOL:


:hugs:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Nope - got home from work, switched on, got the 30 -odd crappy emails, went to the BBC page, and lo-and behold, 3 mins to open the BBC home page! Hard to download as much as 1 kb when your at work all day

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm confused.
My daughters vista laptop (running the internal wireless adapter) is reporting the spped test as 10meg while my sons and my XP pc's (running belkin network adapters) are still reporting 4mb. Any suggestions as to why this would be happening, I've repaired the network adapter but with no joy

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

What type of belkin network adapters are they?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The PCI card is a f5d7000uk and the usb us f5d7050

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

any idea when the stretford [baugley] ubr might be upgraded at all?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi,

I know all the posts are "do you know when...." but.... Does anyone know when the Warrington Server is to be upgraded. I ask because I signed up and was told that I would receive 10meg as its upgraded. I have since spoken a lot to 150 who say I am in the 10meg area, and i just need to reboot my modem in 24 hours... which I have done every 24 hours for the past week or so.

I have asked my nephew who is spoilt by my bro-in-law who is on the XL package and he lives about 8 miles away in warrington, and he gets the full 20meg?? Im confused to how to find out which server I should be under and when this should be upgraded. I just feel a bit cheated to be on 4096000 when i should be on over double, and everyone is confirming I shouldnt have a problem??

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I don't s'pose anyone knows if Withington/Fallowfield (Baguley ubr) are close to getting the 10MB? I sure would appreciate a heads up, yes sir indeed. :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Your not on your own still on 4mb in Warrington, I don't know anyone who has been upgraded and I haven't seen anyone post on here that Warrington is done. Hopefully it wont be to long :rolleyes:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well I will keep checking back. I will probably ring tomorrow to confirm what is going on, as when I was initially signing up they checked the server and said "its upgraded so you will get the full 10meg". Then got the modem, got it checked and they said they have now activated the 10meg connection, but it never came through so they sent me a new modem claiming the old one must be duff.

But this is still doing the same. I have rang since, they said it is something to do with the modem registering on the server, and its probably just taking its time. Keep rebooting the modem and it should come through, but it just seems ironic that it is always set to 4096000 which is the speed the old large package was on, so I assume they have got their wires crossed somewhere?

I wish they would say on the website when they are planning this upgrade as at least you know if its going to be weeks or months?!

My nephew is in south warrington and he does have the 20meg connection and it does work at 20meg? Could he be on a different server to me??

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well, the Bracknell (RG12 postcode) area has been upgraded. I've checked for the last couple of days, since the upgrade, and I'm getting 9.8 or 9.9 Mb. Darn, that means I'll prbably keep it rather than downgrading to the now lower 4Mb speed and saving a bit of money!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

There will be no 4MB speed after the upgrade though!

The 2MB will be the next speed down as this is not being upgraded.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hey,

I'm in Nottingham NG7 and we got upgraded to 10MB over the weekend I think. Service has been a bit dodgy since then though - seem to be experiencing some mild packet loss. Frequently when navigating to a new page, it will time out and I have to refresh one or two times before it loads properly :( will this settle eventually, or should I investigate further?

Cheers,

Suman

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I would expect a few problems during the upgrade but would definately raise the issue with Virgin now rather than wait and hope it goes away!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

You've got something like 400 customers on that uBr.

300 have been upgraded from 4mb to 10mb. Of course you'll notice latency and slow speeds etc -- just wait for it stablize, VM will ensure that it's fixed -- if the problem were to persist for e.g.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

What's the best way to report a fault/service issue with VM? Webnote or something would be best I guess?

Cheers,

Suman

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

151, faults. can we stay on topic btw :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Any news on Swansea area?? SA6 I am & still on 4mb. Hope its upgraded soon :p:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Ok,

I have asked my nephew to send me his information. He is in Warrington WA4 and his modem info is:

Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Whereas im in warrington WA5 and mine is:

Network Access : Allowed
Maximum Downstream Data Rate : 4096000
Maximum Upstream Data Rate : 400000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

Anyone know why??

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

He's on XL and you're on L?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

So neither of you have been upgraded yet!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Except L is 10meg, not 4meg? I only signed up a week ago and was assured the server was upgraded so should reach 10meg, however the site says that its TBC for Warrington upgrade. If he is on 20meg then the server in Warrington must be upgraded? But I am also in Warrington but I am not receiving the promised speed so therefore it cant be updated, unless there is more than one server within Warrington? Im just confused as I had promises, which I went with, and now Im paying full price for a half of the broadband package?

I know there are a lot of people on 4meg waiting to upgrade, but when you come as a new customer and you are promised twice the speed and dont receive it is a bit diappointing?

---------- Post added at 17:28 ---------- Previous post was at 17:26 ----------

But surely he has, as I thought L was 4meg - 10meg and Large was 10meg - 20meg. So if he is getting 20meg then he has been upgraded? Or am I missing something?!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Its been a long and lovely road but at last the reboots are no more for me :)
No, I haven't had the upgrade - I just downgraded all my services today due to family (about to get bigger) and not being around/online to justify what I was paying for. All that bellyaching for nowt eh? ;) Cheers to eth and WDINAT and the other techs for the help - they should be on bonuses.
Let's hope us lowly 2 meggers get an upgrade one day. :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yeah - sorry think I am wrong on this one.

M is 2MB and not being upgraded.
L is 4MB going to 10MB
XL is 10MB going to 20MB

So yes - one of you has the upgrade the other doesn't.

Try unplugging the cable modem for a few minutes. I know some people have had to do this multiple times in order for the upgrade to take effect.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

XL is 20MB now, but was at one time it was 10MB.;)

---------- Post added at 18:58 ---------- Previous post was at 18:57 ----------

Even with 2MB you can still get online if the visiting hours allow:rofl:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

:D
Just gotta sniff the packets at the hospital for the wi-fi..
;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

yes. i'd love to sniff nhs pct. :D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I meant when everyone's back home and "she who must be obeyed" lets you off the leash for a few minutes and you visit here.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

aye up. we got some credit, give the bloke some.. lol ;)

---------- Post added at 19:20 ---------- Previous post was at 19:16 ----------

2mb will eventually become 4mb... I can personally confirm this too!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

If it does then it will not be for a very long time, as first the 10mb upgrade has to be finished.

Then next we have the 50mb rollout.

Then we have all the 20mb customers having to be transferred onto the Docsis 3 with every 20mb customer having to get their modem swapped out to enable this.

So you might get an upgrade but probably in 2010 or there abouts.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

"eventually" - yes!!!!!!!!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

it'll happen whilst d3 is deployed, including the scheduled bw increments...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

[QUOTE=TheBeerHunter;34615953]Except L is 10meg, not 4meg? I only signed up a week ago and was assured the server was upgraded so should reach 10meg, however the site says that its TBC for Warrington upgrade. If he is on 20meg then the server in Warrington must be upgraded? But I am also in Warrington but I am not receiving the promised speed so therefore it cant be updated, unless there is more than one server within Warrington? Im just confused as I had promises, which I went with, and now Im paying full price for a half of the broadband package?

I know there are a lot of people on 4meg waiting to upgrade, but when you come as a new customer and you are promised twice the speed and dont receive it is a bit diappointing?

I was told the same thing that I would get 10 Mb I upgraded from 2mb but Im currently getting 4 Mb I'm also in the WA4 area. I honestly dont think this area has been upgraded yet cos everyone I know in the area has not been upgraded. Just a matter off time I hope :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Would they do the 20meg upgrade before they do the 10meg upgrade then? I have seen my bro-in-law / nephews modem setup and did a speed test and they are hitting 20meg no problem in the WA4 region, but it seems to be only people wanting to go upto 10meg thats having the issues?

I rang Virgin today to speak to someone again, and this time they said "you are in a 4meg area and your upgrade is planned for the end of august beginning of sept". I asked about why I know someone on 20meg in the same area and they said "well thats because of the speed you are on, if you were on 20meg then you could reach that"... I dont trust them though due to the whole 10meg fiasco. Would be even more annoyed if I was paying a lot more and still getting 4meg?!?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The 20 Meg upgrade was performed nationwide a long time ago. They are hardly going to be charging some people £25 for 10MBit and others £37.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yeah, 20MB upgrade is long done and dusted.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well that makes sense now then...Kind of? Still disappointing to be promised on thing then get delivered something half the speed.... Will join the rest of the "Reboot Gang" then until the magic number 10 appears to start working

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Upgraded to 10Mb here in Notts after a reboot of modem.
https://www.cableforum.co.uk/images/...2008/08/19.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

just phoned up VM and have reduced package from 20Mb to 10Mb - see if I can cope with that speed - saves £ 12 per month

my question is - if when I get home tonight I don't unplug the modem for 10 minutes and just carry on using the broadband, will I remain on 20Mb but paying only 10Mb prices?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

simply put. CMTS will tell your modem to use a different config. rebooting your modem or not will not make a difference. it's done automatically. downgrades take up to 24 hrs :)

If your uBr is heavily utilized, then it'll take longer than uBr's which aren't for e.g.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Think I will be doing a similar thing as I don't get 20MB speeds anymore and my deal for 20MB has run out so will try and get another one or will reduce and save money that way

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

If you go upto 20meg, how long do you have to stay on 20meg before you can drop down if you choose that you would like to? The reason being is I considered going to 20meg but wanted to see how 10meg was first. If 10meg (when I get it), is impressive, then I may consider upgrading. But if I then decide I dont want 20, and would like to reduce, am I stuck with 20meg for 12 months or can this be done at any point?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I think you can switch between the different packages as much as you like

the lady at VM today said if I wanted, I could go back up to 20Mb again, if I didn't like 10Mb

but downloading from newsgroups now - and getting a solid 10Mb (until STM kicks in anyway)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well I read on the site when I was upgrading you must stick with it for 2 months before downgrading (it makes sense to let you go back up straight away as its more money for them).

But I was told the server upgrade isnt for 2 months in my area, so will trial 20meg then drop to 10 if I dont find use for 20meg...although it is rapid...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just to let all you guys waiting for the Winnersh upgrade know, that at least its started. Im in High Wycombe, which falls under the 'Reading Area - Winnersh'. I was getting significant packet loss yesterday evening so I rebooted the modem and voila, I was upgraded to the 10Mbit connection.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

[img]Download Failed (1)[/img] to the forum jazzy12.

Glad to hear that you have been upgraded and thanks for giving us the information about the upgrade progress in your area.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Leamington Spa Warwickshire. intermittent internet access all afternoon then finally returned at 10meg at 5pm.

Fri, 08 Aug 2008 21:55:15 GMT

Test 1: 1024K took 875 ms = 1170.3 KB/sec, approx 9643 Kbps, 9.42 Mbps
Test 2: 1024K took 860 ms = 1190.7 KB/sec, approx 9811 Kbps, 9.58 Mbps
Test 3: 1024K took 859 ms = 1192.1 KB/sec, approx 9823 Kbps, 9.59 Mbps
Test 4: 2048K took 1719 ms = 1191.4 KB/sec, approx 9817 Kbps, 9.59 Mbps

Overall Average Speed = approx 9774 Kbps, 9.55 Mbps

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Havant, Hampshire, PO9 here.

Went from 4Mb up to 10Mb a week or so back, but its been sluggish today - speedtest.net shows it running about 3.4Mb at the moment.

Anyone in the Cosham area with similar slowdown?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Im in portsmouth, (on cosham ubr) on 10meg, gettin speeds of ~280KB/s from virgin gamefiles so i guess theres something up in the area. Pings to gameservers are fine tho.

*edit* Just realised i may be stm'ed up is at 12KB/s and down is around 75% of 10meg :td::dunce:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Any ideas on when Bradford is getting upgraded?

Also when does the STM kick in on a day?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

http://www.virginmedia.com/help/traffic-management.php ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

According to virginmedia.support.broadband.cable newsgroup:

Newton Abbot is scheduled for upgrade 12th August 2008**.

**subject to change!!!!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well, that would be good news. Newton Abbot is normally near the end as it serves up such a large amount of people and the links to Plymouth use the old Eurobell system, from what I can remember. Well, lets see :P

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yes - old Eurobell area.

Fingers crossed eh!!!!!

Still it is "subject to change" so time will tell!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Page has updated
http://allyours.virginmedia.com/html.../schedule.html

39 areas complete 10 to go.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

hmm, they've changed the date at the top but everything is still TBC, no dates, about as much use as a chocolate fire guard really.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Baguley areaBirkenhead, Macclesfield, Runcorn, Stoke, Warrington, Brombrough, Stretford, Wilmslow, WithingtonComplete
Stoke complete?
who are they kidding?
not here it ain't

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

1 area has been done since the last update - Baguley

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hmmm, same area myself, Baguley area, was on the 4mb, which has APPARENTLY just been upgraded to 10. Just unplugged and rebooted the modem and my router to be sure. Got a speed increase, but I could only achieve 6.5mbits p/s despite using ethernet. This was just before 18:00, now the whole thing has ground to a halt (internet access has been semi-intermittent for the past few days) The modem config page reports it has the speed increase.

I downloaded a few hundred megs on rapidshare to test the speeds - averaged just under 7mb/s,but now its going slow again (I thought VM removed the lower download speed nonsense after you've downloaded a certain amount,which I don't think I've hit yet but it hasn't affected me for a while.)

Current speeds (after 18:00) are around 4600kb/s according to speedtest.net, but its fluctuating quite a bit. Gonna give it a few days to settle down, and if things don't improve I'll give VM a call.

as of 19:00 things are looking a little better in the Macc area, still fluctuating a bit, but I'm hopeful for tomorrow morning.
https://www.cableforum.co.uk/images/...2008/08/17.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm on Baguley/Stretford but unfortunately a check of my modem configuration after rebooting shows that I am still on 4Mb. That teaches me to get my hopes up.

Ah well, tomorrows another day. :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

No change in Stoke at the mo. Still 4mb. I'll try again tomorrow.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I have been upgraded to 10 Mb in Winnersh and get 9.73 Mb which is good.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

eth01 - Please can you try and find out what is going on, Baguley is now listed as 'complete' and yet it is evidently *not*. I am in Withington/Fallowfield border (M20/M14), which is covered by the Baguley UBR's (Client Host Name: cpc3-with2-0-0-custxxx.bagu.cable.ntl.com) and yet I have rebooted several times (modem powered off for up to five minutes at a time) and I am still clearly on 4MB. I do not use a router, I connect via Ethernet directly to my NTL Home 200 Ambit Eth/USB combi cable modem.

Here's my config:
Network Access : Allowed
Maximum Downstream Data Rate : 4096000
Maximum Upstream Data Rate : 400000
Maximum Upstream Channel Burst : 1600
Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS Disabled
Maximum Number of CPEs : 1

This is now getting a little silly, I understand it is a free upgrade and for that I am truly grateful....but this doesn't negate the fact that the Virgin update page has now taken to lying to me. :td: ;)

So I would greatly appreciate any information or assistance you may offer me as regards why I haven't yet got 10MB, and/or when I can *truly* expect it. Thank you.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Checked my modem config before and I am still on 4Mb also - cpc5-warr4-0-0-custXXX.bagu.cable.ntl.com.

Did anyone at VM check to see if Baguley was done before announcing it? Unless I come under another area such as Knowsley...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Definitely Baguley not Knowsley.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

So who's got my other 6Mb?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yep, just rebooted. Good old Stretford drudging along at 4mb

ho hum!!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Actually it's 11 to go, they've made a booby and Baguley is not complete. :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

that would appear to be the case

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi Slitheen,
I just had a chat with support re this (I'm Withington too). First line guy said it should be working at 10Mb, he got on to the second line guys who said that some of the cabinets hadn't been updated yet and should be within the next 2-3 days. Fear not, it's on its way.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi mrdee, important things first. [img]Download Failed (1)[/img] to the forum.

Thanks for letting us know the result of your conversation with VM. Our upgrade seems to have taken a long time arriving, here's hoping the guy was not just waffling.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Sweet. I was starting to think my reboots weren't good enough =X

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well, subject to change seems to have played a part here then. Ho hum :erm:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Withington now got it...happy chappy!

Good luck to the rest...I hope you're not too long away! :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yes - nothing here either!

Some talk about a "change freeze due to the Olympics" in the newsgroups.

But other areas appear to have been upgraded so don't think that is the case.

Hopefully will happen soon though!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just rebooted and et voila 10mb. :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

.......https://www.cableforum.co.uk/images/...2008/08/38.gifhttps://www.cableforum.co.uk/images/...2008/08/39.gifhttps://www.cableforum.co.uk/images/...2008/08/40.gifhttps://www.cableforum.co.uk/images/...2008/08/41.gifAt last. Maximum Downstream Data Rate : 10240000 Baguley/Stretford.https://www.cableforum.co.uk/images/...2008/08/39.gifhttps://www.cableforum.co.uk/images/...2008/08/41.gifhttps://www.cableforum.co.uk/images/...2008/08/38.gifhttps://www.cableforum.co.uk/images/...2008/08/39.gifhttps://www.cableforum.co.uk/images/...2008/08/40.gif


...:D

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

After reading all the horror stories of lower speeds than before the upgrade, I'm please to say that even during the day I'm getting 9885kbps on speedtest.net, and even though such sites are only a guideline at best, the results tally with my actual download speeds when leeching large files. I can't wait to see how it runs at 2:00am-3:00am or so - when I do most of my downloading.

Very pleased! Well worth the wait!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

hoorah
mine's been done today - STOKE

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in Warrington WA5, my friends broadband has been upgraded and I have just rang to lower mine to 10MB and mine is too! Happy days

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

woot...speeding along at 980-1200 just :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Go on ................. rub it in!!!!!

;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It seems the coveted TBC Modem Booters club is becoming ever more exclusive.
Anyone know when members of the Telford branch are to have their membership rescinded?