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-   -   [Update] ALL 20>30Mb upgrade discussion (https://www.cableforum.uk/board/showthread.php?t=33673990)

Peter_ 11-05-2011 00:25

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by pip08456 (Post 35233562)
What you have said more than once is they are like these.


Which is different to what your are saying now.:D

Same difference and it will kind of be amusing as the people with the VMNG300 expound its virtues and advise that people insist on that modem and when they go to get one the cupboard was bare.

https://www.cableforum.co.uk/images/...2011/05/94.jpg

Chrysalis 11-05-2011 03:56

Re: [Update] ALL 20>30Mb upgrade discussion
 
curious masque how do you know the stock level's and how do you know they wont order more if run out?

you dont, you simply guessing. Granted your manager will have told you the official line which is superhub's only but you dont work in retentions or the ceo office they have different rules to abide by than yourself.

Given that only a tiny portion of VM's customer's will even know about the CEO office I dont think the requests for them will have been particurly high.

Peter_ 11-05-2011 06:41

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Chrysalis (Post 35233628)
curious masque how do you know the stock level's and how do you know they wont order more if run out?

you dont, you simply guessing. Granted your manager will have told you the official line which is superhub's only but you dont work in retentions or the ceo office they have different rules to abide by than yourself.

Given that only a tiny portion of VM's customer's will even know about the CEO office I dont think the requests for them will have been particurly high.

Why would they order more of a modem that was specifically built to order and is no longer supplied by Virginmedia as they are going forwards with the Superhub and we only ever have one modem on offer at a time.

As I have said time and time again this modem was never on our systems for us to order as a replacement, so it was never a proper stock item.

Do you really believe for one nanosecond that they would start to order a modem on the back of what is very few complaints especially as they are going forwards with the development of the Superhub.

No one throws money away like that and the few VMNG300 modems that are making their way out to customers will be dwindling fast as the remaining stock is finite.

jb66 11-05-2011 08:24

Re: [Update] ALL 20>30Mb upgrade discussion
 
These will be 50Mb customer returns when they upgrade to 100Mb as they get the superhub for 100Mb

Peter_ 11-05-2011 09:05

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by jb66 (Post 35233653)
These will be 50meg customer returns when they upgrade to 100meg as they get the superdud for 100meg

The supply will still be finite and will run out.

Chrysalis 11-05-2011 09:50

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Masque (Post 35233633)
Why would they order more of a modem that was specifically built to order and is no longer supplied by Virginmedia as they are going forwards with the Superhub and we only ever have one modem on offer at a time.

As I have said time and time again this modem was never on our systems for us to order as a replacement, so it was never a proper stock item.

Do you really believe for one nanosecond that they would start to order a modem on the back of what is very few complaints especially as they are going forwards with the development of the Superhub.

No one throws money away like that and the few VMNG300 modems that are making their way out to customers will be dwindling fast as the remaining stock is finite.

VM sees losing customers as a bad thing, I think the current stock of vmng300s will last until the new superhub arrives, but if that fails as well then they may get an emergency stock of vmng300s to keep churn down.

VM have thrown a lot of money away on the superhub already, swapping out modems that didnt need swapping and replacing failing superhubs that have a high failure rate. On top of that having to source a new vendor as netgear have failed to impress.

---------- Post added at 08:50 ---------- Previous post was at 08:48 ----------

Quote:

Originally Posted by Masque (Post 35233662)
The supply will still be finite and will run out.

Hang on a second.

either 100mbit sales are really poor, or a lot of vmng300s are having to be sent out, because thats the only way they going to run out.

Peter_ 11-05-2011 10:11

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Chrysalis (Post 35233678)
VM sees losing customers as a bad thing, I think the current stock of vmng300s will last until the new superhub arrives, but if that fails as well then they may get an emergency stock of vmng300s to keep churn down.

VM have thrown a lot of money away on the superhub already, swapping out modems that didnt need swapping and replacing failing superhubs that have a high failure rate. On top of that having to source a new vendor as netgear have failed to impress.

---------- Post added at 08:50 ---------- Previous post was at 08:48 ----------



Hang on a second.

either 100mbit sales are really poor, or a lot of vmng300s are having to be sent out, because thats the only way they going to run out.

Just because a few people on forums have requested a VMNG300 does not mean that the are hundreds in stock and the will be no new order for that modem as they are tied to the hubs for the foreseeable future.

Chrysalis 11-05-2011 10:25

Re: [Update] ALL 20>30Mb upgrade discussion
 
so how is a few people ordering them going to kill the stock?

Peter_ 11-05-2011 10:54

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Chrysalis (Post 35233700)
so how is a few people ordering them going to kill the stock?

The supply will be finite and once they are gone they are gone and many will have been recycled as well.

Chrysalis 11-05-2011 11:11

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Masque (Post 35233725)
The supply will be finite and once they are gone they are gone and many will have been recycled as well.

/me looks for a spin pic.

I will give you another chance to answer the question.

Given the stock is increased with vmng300s been swapped out for superhubs how is it going to run out from a very few been given out by the ceo office?

Stephen 11-05-2011 11:14

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Chrysalis (Post 35233736)
/me looks for a spin pic.

I will give you another chance to answer the question.

Given the stock is increased with vmng300s been swapped out for superhubs how is it going to run out from a very few been given out by the ceo office?

They might be getting collected from customers but that doesnt mean they will get reused. They may just be sent for recycling.

Chrysalis 11-05-2011 11:16

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Stephen (Post 35233738)
They might be getting collected from customers but that doesnt mean they will get reused. They may just be sent for recycling.

Only if damaged, direct orders from the CEO office are they are to be collected for reuse. This is fact.

So again, what is the basis of the claims that they about to run out, maybe 100mbit orders are really really poor and are less than modems been given out?

BenMcr 11-05-2011 11:21

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Chrysalis (Post 35233740)
This is fact.

And your proof of this fact is where?

Sirius 11-05-2011 11:23

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by Chrysalis (Post 35233740)
Only if damaged, direct orders from the CEO office are they are to be collected for reuse. This is fact.

Quote:

Originally Posted by BenMcr (Post 35233746)
And your proof of this fact is where?

I was going to ask that as well

Chrysalis 11-05-2011 11:26

Re: [Update] ALL 20>30Mb upgrade discussion
 
Quote:

Originally Posted by BenMcr (Post 35233746)
And your proof of this fact is where?

how about we trade proof, you game?


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