Re: NTL offering package to challenge talk talk
 

ha ha update, now these muppets have cancelled the phone as well as TV, despite me only wanting to stop the TV :rolleyes:

This company have a lot to learn about customer services, before they decide to charge.

Re: NTL offering package to challenge talk talk
 

Just got the same offer as daztowler and the guy also made a point of saying that this was not a new contract and I could ring up and cancel at anytime.
I asked him how long this was for and he said as long as I`m with them.

Re: NTL offering package to challenge talk talk
 

just rang retentions,i was on ,1mb,family + dual sports, 5p talk plan, costing me £70 p. month with calls. a very nice lady offered me 2mb, tu 24 unlimited, family + dual sports, and a second set top box ,all for £ 48.00 p. month. now thats nice.;)

Re: NTL offering package to challenge talk talk
 

I hope that's what you get and hope they bill you correctly.

Re: NTL offering package to challenge talk talk
 

Having been an NTL customer for around 5 years im sure the billing might look a bit squiffy for the next month or two but once it settles down im sure it will be fine , if not just ring c.s or retentions again .... whats the big deal ????

I've never had any major problems with NTl , and changed my packages several times adding and reducing things off it , and done two house moves with them in that time.......... they've been professional all the way through .

Re: NTL offering package to challenge talk talk
 

I've just had my bill, and didn't expect any discount to show on this one since i only was given my offer last week, but the bill was only £19.44 with all discounts already!:Yikes:

Re: NTL offering package to challenge talk talk
 

Well Done!

I'll be getting mine in a couple of days so i'll be looking for some sort of discount on it.

Re: NTL offering package to challenge talk talk
 

Just got off the phone from them, spoke to a really nice guy, he gave me 10MB for £17.49 per month, also offered 1MB for £9.99 and 2MB for £12.50, he said i'd pay this price for 12 months, he also said about the speed increases on the front page.

A huge thank you to people on this forum for helping me get this duscount. :)

Re: NTL offering package to challenge talk talk
 

Well done, I got £17.50 for 10Mb, so you beat me by a penny. I only got it for 3 months though.

Still, can't complain, as I only had it installed 5 months ago :tu: The phone was installed 2 months ago, got that half price too :tu: :tu:

Is anyone still paying full price? If so then call the NTL "free money" hotline :cool:

Re: NTL offering package to challenge talk talk
 

I'm going to try my luck tomorrow following the advice of you good people.

Has anyone managed to get a standalone modem thrown into the deal free of charge when they've been upgraded to 10Mb? At the moment, I'm connected by a Samsung STB on 2Mb, so could only achieve a speed of say 6-7Mb, even if I did manage to get an upgrade from retentions.

Re: NTL offering package to challenge talk talk
 

Leave it a day or so, then rign up for a modem that supports your speed ? ;)

Re: NTL offering package to challenge talk talk
 

I am as I am no good at telling porkies and knowing my luck I will ring and say I am thinking of canceling and they will say no problem when do you want to cancel from lol

Re: NTL offering package to challenge talk talk
 

Are you saying that retentions offered you new offers even though you were still within your original contract? Are these people stupid?

Re: NTL offering package to challenge talk talk
 

try it and be amazed or try it and tell them to walk

Re: NTL offering package to challenge talk talk
 

Yes.

However Telewest (which it's still posbbile with) aren't.