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-   -   The price of your Virgin Media service is going up (https://www.cableforum.uk/board/showthread.php?t=33690619)

Dave42 06-12-2012 13:12

Re: The price of your Virgin Media service is going up
 
Quote:

Originally Posted by ockstar (Post 35507657)
ok virgin media the last straw no way can you justify another price increase 3 times in a year this time 4.59 a month so i suggest a few offers to convince me and im sure other customers to stay with virgin otherwise sky will be rubbing there hand with glee all these ex virgin customers moving to sky simply not good enough i will not be paying 116.74 a month for the full whack it makes my blood boil and im sure customers as well virgin will be recieving a call from me in january remember virgin media loyalty to customers already with you not just new customers

you only got 30 days from letter or email to cancel waiting to January be to late if your still in contract

Peter_ 06-12-2012 15:41

Re: The price of your Virgin Media service is going up
 
Quote:

Originally Posted by ockstar (Post 35507657)
ok virgin media the last straw no way can you justify another price increase 3 times in a year this time 4.59 a month so i suggest a few offers to convince me and im sure other customers to stay with virgin otherwise sky will be rubbing there hand with glee all these ex virgin customers moving to sky simply not good enough i will not be paying 116.74 a month for the full whack it makes my blood boil and im sure customers as well virgin will be recieving a call from me in january remember virgin media loyalty to customers already with you not just new customers

You are aware that this forum is not owned by Virgin Media so this post will fall on deaf ears, if you want to post it on an official forum then try HERE.

Gadgie 06-12-2012 21:30

Re: The price of your Virgin Media service is going up
 
To be honest I don't think any of them think of loyalty, they both treat their customers badly. We have been with both of them in the past.

Another thing I've noticed is, that you never get a direct answer to a direct question, and the only time they pat attention to you is when you call them up to tell them you are leaving?

Chad 06-12-2012 23:16

Re: The price of your Virgin Media service is going up
 
Quote:

Originally Posted by ockstar (Post 35507657)
ok virgin media the last straw no way can you justify another price increase 3 times in a year this time 4.59 a month so i suggest a few offers to convince me and im sure other customers to stay with virgin otherwise sky will be rubbing there hand with glee all these ex virgin customers moving to sky simply not good enough i will not be paying 116.74 a month for the full whack it makes my blood boil and im sure customers as well virgin will be recieving a call from me in january remember virgin media loyalty to customers already with you not just new customers

I feel your anger buddy. There's a lot of people who are in the same boat and have had enough.

Click on the link below to see your options in regards to your T&C's. You can walk away as long as you cancel within 30 days of being notified of your price increase.

SuperHighway 09-12-2012 12:31

Re: The price of your Virgin Media service is going up
 
My contract is up in Feb and only thing stopping me from moving now is BT Infinity is predicting a service start date of 31st December so once that is confirmed I'll be off. Will avail myself of the 12 months half price Sky offer plus Infinity to cover the broadband. On VIP100 and price going up by £5.59 a month.

warrenb 10-12-2012 13:19

Re: The price of your Virgin Media service is going up
 
Yep, I am on VIP collections 100 and mine is going up £5.59, this seems very steep to be honest.

Dave42 10-12-2012 13:21

Re: The price of your Virgin Media service is going up
 
Quote:

Originally Posted by warrenb (Post 35509503)
Yep, I am on VIP collections 100 and mine is going up £5.59, this seems very steep to be honest.

yes it sure is same as mine totally unjustified

Qtx 10-12-2012 14:49

Re: The price of your Virgin Media service is going up
 
Just had VM call me up to see if they could keep me as a customer. Told them there is no way I would keep their broadband even if they gave it to me for free, so he offered me a basic phone line and tv for £12.40 before saying actually it will be £13.90 and "like everyone, we will be raising our prices in February" so that will go up £1 or £2. When pushed he was actually downgrading my tv package at the same time, to basic M.

Good that they are informing people of the change in Feb up front, when giving out the new costs. Does seem a bit silly to give me a price that will change in just over a months time though.

arcimedes 10-12-2012 18:03

Re: The price of your Virgin Media service is going up
 
Received my letter to-day. £5.34 I suppose I could phone up tomorrow and opt for Line Rental Saver.

speedski 10-12-2012 21:09

Re: The price of your Virgin Media service is going up
 
Quote:

Originally Posted by arcimedes (Post 35509602)
Received my letter to-day. £5.34 I suppose I could phone up tomorrow and opt for Line Rental Saver.

threaten to cancel, get a deal, and then when you've nailed the deal you can call and apply line rental saver to the new price :)

chrome 11-12-2012 12:38

Re: The price of your Virgin Media service is going up
 
Ours is going up £5.34 a month thats for Tivo,xl bb and med phone. the one thing that really is bugging me is the line saver. some people can not afford this option so still have to pay the hgher price while for thoes who can afford it make savings. so the same old rule applies the rich get richer and poor get poorer. i will be e-mailing the ceo about this cause it is simply not fare for the same service.

Qtx 11-12-2012 12:45

Re: The price of your Virgin Media service is going up
 
Wonder if they are pushing to line rental saver to plug a gap in this quarters takings due to customers leaving.

RobboEdin 11-12-2012 14:24

Re: The price of your Virgin Media service is going up
 
Quote:

Originally Posted by chrome (Post 35509935)
Ours is going up £5.34 a month thats for Tivo,xl bb and med phone. the one thing that really is bugging me is the line saver. some people can not afford this option so still have to pay the hgher price while for thoes who can afford it make savings. so the same old rule applies the rich get richer and poor get poorer. i will be e-mailing the ceo about this cause it is simply not fare for the same service.

Don't worry. The coalition government have just announced that you'll be paying £22 per month less income tax next year.

gaz2810i 11-12-2012 15:16

Re: The price of your Virgin Media service is going up
 
Mine is going up by £6.59 :mad:

I was on the original VIP 50 bundle but now it is the

Broadband XXL
TV XL + Sky sports and movies + Premium HD
Phone XL
2 TiVo boxes

Increased from £111.96 to 118.55

my bill in September was £108.71 so a rise of just under 10% in 4 months :td:

Itshim 11-12-2012 16:35

Re: The price of your Virgin Media service is going up
 
Guess all that are signing up to line saver think Virgin will still be trading in 12 months !
Think MFI & Comet. Never pay in advance if I can help it.


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