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-   -   Virgin launch Customer Forum (https://www.cableforum.uk/board/showthread.php?t=33653937)

Frank 25-08-2009 16:15

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by altis (Post 34852420)
Where is Frank? Where is Frank?

He ought to know about this. Not sure if it'll make him laugh or cry!

:wavey:

It is kinda ironic as it's what I wasted the better part of two years of my life trying to do, and it could have been so good...but it was a train wreck.

Corporate culture doesn't change that much in 5 years. The only way it's going to succeed is if the executive team is fully bought in and it has a strong sponsor driving it throughout the organisation. Part of the problem when I was there was that it had a strong sponsor to begin with, but execs come and go. Then I was left to the wolves, who abused the crap out of my before I quit.

All I have to say is good luck to Mark Wilkin, he's going to need it.

webcrawler2050 25-08-2009 19:03

Re: Virgin launch Customer Forum
 
That forum is seriously getting on whitts - it's full of rude, clueless idiots - i beg of you all, help me out over here - it's just suicide!

Peter_ 25-08-2009 19:10

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by webcrawler2050 (Post 34860844)
That forum is seriously getting on whitts - it's full of rude, clueless idiots - i beg of you all, help me out over here - it's just suicide!

That is how it should be over there:D

webcrawler2050 25-08-2009 19:13

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Moldova (Post 34860851)
That is how it should be over there:D

Yeah it should but it's getting me really pent up - I know it's "my" choice to go to the forum but a little help from techies would be welcome ^_^

Peter_ 25-08-2009 19:18

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by webcrawler2050 (Post 34860853)
Yeah it should but it's getting me really pent up - I know it's "my" choice to go to the forum but a little help from techies would be welcome ^_^

I and many others would not go there as we know they would use our foolhardiness against us and identify us via IP ( illegally ) and then some management toady would compare posting styles to try and identify who posts on here and other forums.

webcrawler2050 25-08-2009 19:27

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Moldova (Post 34860858)
I and many others would not go there as we know they would use our foolhardiness against us and identify us via IP ( illegally ) and then some management toady would compare posting styles to try and identify who posts on here and other forums.

I see your point, buggery! Oh well :D

Peter_ 25-08-2009 19:31

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by webcrawler2050 (Post 34860862)
I see your point, buggery! Oh well :D

At least you have a source of good information here to post from on to that site, so you can be our Point of Contact.[img]Download Failed (1)[/img]

webcrawler2050 25-08-2009 19:31

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Moldova (Post 34860864)
At least you have a source of good information here to post from on to that site, so you can be our Point of Contact.[img]Download Failed (1)[/img]

Deal :D

Chris 25-08-2009 19:35

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Moldova (Post 34860864)
At least you have a source of good information here to post from on to that site, so you can be our Point of Contact.http://www.smileyshut.com/smileys/ne...ng/lol-057.gif

Or, he could simply keep posting links to relevant threads on here. :D We have about six years' worth by now. It'll be a long time before the Virgin forum builds up a knowledgebase anything like that.

Peter_ 25-08-2009 19:37

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Chris (Post 34860871)
Or, he could simply keep posting links to relevant threads on here. :D We have about six years' worth by now. It'll be a long time before the Virgin forum builds up a knowledgebase anything like that.

I thought of that but wondered how long they would they allow that to happen as they may look upon it as a form of advertising.

Mick 25-08-2009 19:38

Re: Virgin launch Customer Forum
 
Guys - as much as I am honoured that you prefer our site over another one - As I said earlier in the thread - I would rather not go back to the old days of having a 'them' and 'us' situation and one site and its users having a slanging match with another sites users.

Least we can do is to give the site a chance - it's in its very early stages.

Peter_ 25-08-2009 19:43

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Mick (Post 34860878)
Guys - as much as I am honoured that you prefer our site over another one - As I said earlier in the thread - I would rather not go back to the old days of having a 'them' and 'us' situation and one site and its users having a slanging match with another sites users.

Least we can do is to give the site a chance - it's in its very early stages.

I am happy to wait and see how it grows but I will never visit it or post on it due to a question of trusting them and I certainly do not.

webcrawler2050 25-08-2009 19:54

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Mick (Post 34860878)
Guys - as much as I am honoured that you prefer our site over another one - As I said earlier in the thread - I would rather not go back to the old days of having a 'them' and 'us' situation and one site and its users having a slanging match with another sites users.

Least we can do is to give the site a chance - it's in its very early stages.

I agree with Mick on this one :D :D

dilli-theclaw 25-08-2009 19:57

Re: Virgin launch Customer Forum
 
MMMmmm I have signed up. We shall see :)

Sirius 25-08-2009 20:16

Re: Virgin launch Customer Forum
 
Quote:

Originally Posted by Moldova (Post 34860886)
I am happy to wait and see how it grows but I will never visit it or post on it due to a question of trusting them and I certainly do not.


Ditto


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