Re: TiVo
 

How many phones do u think they have LOL :D

Re: TiVo
 

haha I think you completely understand what I mean though right :)

Re: TiVo
 

Many of them are existing VM customers.

Re: TiVo
 

Some on M+ packs

Re: TiVo
 

And have to upgrade to XL to obtain the box.

Re: TiVo
 

True but also many are not!! I'm not having a dig at anyone, I was an S1 owner myself, it's just we were specifically told staff then existing customers and that seems to have changed :)

Re: TiVo
 

Wouldn't it have been fairer to release to VIp and then XL existing customers.

Re: TiVo
 

Yes, that's what I was hoping, being a VIP customer myself!

Re: TiVo
 

When, or whoever has their TiVo installed, let us know how it went and how fast it runs compared to the current boxes.

I think speed/performance will also be a big selling point too :)

Re: TiVo
 

There's not many S1 owners left, so not many calls to get through.... TiVo goodness is a coming https://www.cableforum.co.uk/images/local/2011/01/2.gif

Re: TiVo
 

I'm an XL but it does seem the fairest .

Re: TiVo
 

Seeing as they have only started calling people from today, perhaps prudent to just see what the days ahead bring perhaps?

Re: TiVo
 

What time will calls go until and will they continue tomorrow

Re: TiVo
 

Does this mean then that they are now ringing round those who pre-registered for definite? Are DF et al still gagged?!

Re: TiVo
 

There are a lot of calls to do for our XL and above customers though.

Re: TiVo
 

haha DF I bet you're chomping at the bit to say more...poor you :D

For the lucky person getting the Wednesday 2nd install, at least they will be free to discuss it to their hearts content which will hopefully mean your gagging order will be lifted imminently :tu:

Re: TiVo
 

I'm sure once the installs are done, we can start talking, but I will have to check. :)

Re: TiVo
 

In a way this is worse than not knowing anything! Now we know that people are getting calls and we are powerless to do anything about it. Aaaaggghhh! ;)

Re: TiVo
 

Will they email too DF, as I don't think I provided my telephone number?

Re: TiVo
 

Have you got a VM 'phone?

---------- Post added at 17:46 ---------- Previous post was at 17:46 ----------

This is why we keep our mouths shut :D

Re: TiVo
 

Mines booked tomorrow

Re: TiVo
 

Do we know what time they are doing calls up until?

Re: TiVo
 

Wow! :)

Re: TiVo
 

Have you had the call??

Re: TiVo
 

Are you an S1 owner?

If not, did they ring you or did you ring VM?

Re: TiVo
 

Early April fool mate just kidding LOL :angel:

Re: TiVo
 

8pm is the usual cut off time for contacting customers.

Re: TiVo
 

Excellent. I can't remember which number I gave them so I have the landline, my two mobiles and my partner's mobile all set on ultra loud mode!

Re: TiVo
 

As Paddy Mcguinness would say. Show the prawn the cracker. TiVo box, reveal yourself!

Re: TiVo
 

Re: TiVo
 

Only two hours to go I'm not holding my breath today.

Re: TiVo
 

A dangerous thing to do at times like this. :D

Re: TiVo
 

Yes, very dangerous!

Re: TiVo
 

How's that ?

Re: TiVo
 

Everyone will be by the 'phone now like this...

https://www.cableforum.co.uk/images/local/2012/10/4.gif

---------- Post added at 17:56 ---------- Previous post was at 17:56 ----------

he's jesting :)

Re: TiVo
 

Dunno! But I have to fill the deafening silence of no phones ringing!

---------- Post added at 17:58 ---------- Previous post was at 17:57 ----------

I am indeed :D

Re: TiVo
 

Yes please ring me the little ones driving me mad with Zeke and Luther.

Re: TiVo
 

I think people have had 'contracts' put out on them for leser things than that in the past :D

Re: TiVo
 

ha ha :D

https://www.cableforum.co.uk/images/...2011/03/44.gif

Re: TiVo
 

Phone just went I got all excited only to find out it was the neighbour asking was it brown bin day LOL

Re: TiVo
 

I know :D My hubby's on the phone to him Mum now as well. I keep glaring at him and pointing at the clock :mad:

TBH I'm sure hubby's going to murder me before I get TiVo if I don't stop harping on about it :dozey:

Re: TiVo
 

d'oh! :D

---------- Post added at 18:05 ---------- Previous post was at 18:03 ----------

As you may have guessed... I love my TiVo :)

Re: TiVo
 

I have a got a vm phone, but Email would be better.

Re: TiVo
 

If you happen to be out when they ring do they call back or have you lost out?
Thanks.

Re: TiVo
 

Wow you guys are getting a bit excited lol.

Get on with your business and stop worrying you will not get called or will miss it. ;)

Re: TiVo
 

You won't lose out,they'd leave a message and call again. they will try all numbers on your account, landline, mobiles etc.

Re: TiVo
 

They will call back. Or leave you a message to call them sometimes.

Re: TiVo
 

Spoken like someone who already has a TIVO. Oh, I see you you do! :D

Re: TiVo
 

We are excited yes! It might seem sad but in this current climate things aren't always that exciting so this gives us something to look forward to. And it isn't owned by Murdoch!

Re: TiVo
 

I'd be excited it it was me... I'm such a big kid! lol

Re: TiVo
 

Yes....your excitement has already passed as you have it installed! Ah, why won't my phone ring! How come there is noone for us to call!

Re: TiVo
 

Things like TIVO aren't called 'boys toys' for nothing. I'm happy to admit I'm a big kid who likes playing with new electronic toys.

People who don't get excited about things may need to check that they are still alive? :D

Re: TiVo
 

I have waited over a year since this was announced, the gadget freak in me is now no longer prepared to be civil and is getting whipped into a Apple like hysteria :D

I want my Tivo damn it!

Re: TiVo
 

me too!!

Oh and just a quick question for DF if he's still there. Me and the misses both registered online when the page was first available (we were too excited and hadn't realised the other had done it)! That won't go against us will it??

Re: TiVo
 

Apparently we got a call, but it was a really confusing recorded message saying the VM were unable to contact me and the number wasn't a virgin phone number? WTF? I'm utterly confused as to why they would phone us with such a message especially since the fact that we received it means that *can* contact us, and they should know it's a VM phone as it's a VM area code FFS.

I've looked all over for a way to fill in contact details like alt. numbers, mobile etc. but there doesn't appear to be any. Not looking good for getting this offer :(

Re: TiVo
 

Does anyone know how much it costs to existing XL customers?
Many thanks

Re: TiVo
 

Virgin have quoted £149 plus £40 install on several occasions so I'm happy with that :)

Re: TiVo
 

Would seem only TIVO series 1 users have got a TIVO at this point.

Re: TiVo
 

I've corrected your post for you. ;):D

Re: TiVo
 

Nice one :clap:

Re: TiVo
 

Here's hoping us loyal VM customers get the phone call tomorrow then.

I must admit it has always been my gut instinct that 1st February would be the date VM go for just to P on Skys corn flakes when they launch Atlantic

Re: TiVo
 

The wife's not happy. I've just told her she has to stay up all night just in case they phone!:bigcry::bigcry::bigcry:

Re: TiVo
 

It seems that all hell has broken loose now:D

ME FIRST, ME FIRST PLEASE ME FIRST:D:D:D:D

Good things come to those who wait:D

Re: TiVo
 

Why would VM phone during the night?

Re: TiVo
 

I think it would be more likely that callbacks would be made between 0800 and 2000 and what would they be calling you back tonight for anyway as the offer you are all waiting for has not even been announced at the present time.

Re: TiVo
 

It would appear that they are only contacting people who registered as existing TiVo S1 users. Anybody know differently?:confused:

Re: TiVo
 

AFAIK this is the first group of customers to get TiVo, its a special offer for them for being current or previous users of TiVo in the UK.

Your time will come, don't worry.

Re: TiVo
 

It also seems that some of the first list are not even VM customers.:mad:

Re: TiVo
 

Whoossshhhh. I am pretty certain he was just having a laugh.

Re: TiVo
 

Its nothing to do with being VM customers, they are/were TiVo users in the UK and first adopters. Thats why they are being asked first.

Re: TiVo
 

God forbid , someone cracking a joke LOL :D

Re: TiVo
 

I think we are all suffering from a new disease - Tivo Tension!

Re: TiVo
 

Of course he was joking and I was just giving a heads up of likely call times which really you should appreciate or did that go over your head.;):D

Re: TiVo
 

It went over mine but I'm only 5ft LOL :angel:

Re: TiVo
 

TiVo Tension Symptoms:

• Close proximity to landline/mobile phone.
• Eagerness to stay wake 24/7 until Virgin TiVo teams calls.
• Depression until phone rings - if call isn't from Virgin, then depression is followed by anger which is followed by depression.
• Large periods of the day spent looking at TiVo screenshots and the phone.
• Breakdown in existing relationship between customer and existing Virgin Media STB.
• Sick days off work just to be next to landline phone at home during work hours.
• Creation of new threads on various forums demanding to know why Virgin haven't phoned you yet.
• Random vocal outbursts to no-one in particular, examples below:

• "PHONE ME ALREADY!"
• "THEY CALL THIS COMMUNICATION!??!"
• "WHY HAVEN'T THEY PHONED ME!??"
• "I REGISTERED FIRST! THEY SHOULD HAVE PHONED ME FIRST!"
• "I'M GONNA GOTO SKY IF VIRGIN DON'T PHONE ME!"
• "WHAT'S TAKING THEM SO LONG?"
• "PHONE ME, DAMN-IT!"
• "I WANT MY WISHLISTS AND I WANT THEM NOW!"
• "TYPICAL VIRGIN, THEY DON'T CARE ABOUT THEIR TV SERVICE!"

TiVo Tension Cure:

• A TiVo. If that isn't available then the following is recommended until a TiVo is confirmed as being available:
  • Lager
  • Wine
  • Good Food
  • Long walks
  • Sex
  • A Holiday, which should include Sex if possible.

If symptoms persist after Virgin phone you and install a TiVo, please consult your local GP.

;)

Re: TiVo
 

http://www.digitalspy.co.uk/digitalt...ure-of-tv.html

Mentions 199 + 40 I haven't seen this 149 + 40 everyones mentioning also says 3rd tuner later in the year.


Can't wait to get it now.

Re: TiVo
 

I'll admit I haven't read the article but there hasn't been official mention of the 149 figure from Virgin yet so maybe that's why? And I guess March is considered later in the year and that's the month I've seen mentioned for the 3rd tuner becoming active.

Re: TiVo
 

I know all the TiVo Series 1 users have paid 149 and had the install fee waived.

Re: TiVo
 

from here http://www.tivocommunity.com/tivo-vb...d.php?t=463841

Re: TiVo
 

Yes! I was joking but I have to give first prize to HDFootyman. His is classic! Well done!:angel:

Re: TiVo
 

The 'we can release a patch to increase the connection speed to 20mb' part of that article was the bit which really caught my eye.

Either that modem is 'locked' to 10mb via config files (and its clearly capable of greater speeds); or DS misinterpreted what they were told; or that patch really kicks some serious arse and turns a 10mb modem into a 20mb one.

Thanks, its a gift. :)

I admit, I'm charging the hell out of my mobile phone tonight. :)

Re: TiVo
 

I'm on night shift this week so this could be fun!
What's the betting that the time I'll be asleep, VM will ring.

Re: TiVo
 

As an S1 owner since 2001 paying the £10/m sub for the EPG, I hope I get a call :) I guess being a VM customer since the cabletel days and early adopter (£50/m for 512k BB and £150 for the modem, first batch of silver TVDrives ect.) wont help yet...

Re: TiVo
 

Of course they can. The modem is provisioned for 10mb, but capable of faster speeds should the need arise.

Re: TiVo
 

So...does anyone know if there is anymore news! I am eagerly waiting for my phone to ring! Is that likely to happen today?

Re: TiVo
 

Can somebody tell VM they have wound up their customers into a state of panic on Tivo, better get more staff in to make those initial contact calls!!!

Great post yesterday HDFootyMan on "Tivo Tension" by the way, should be distributed around the VM call centre staff so they can understand the pent-up Tivo frustration of their customers!

Re: TiVo
 

So the VM marketing approach is working nicely then. ;)

Re: TiVo
 

Yes, but a marketing approach is only good if they have a product available to market!

Re: TiVo
 

building momentum, I think . :)

Re: TiVo
 

They've done that! Now they can call me ;)

Re: TiVo
 

Anyone hoping for a TIVO call I think you'll be disappointed.

Re: TiVo
 

Why do you say that?

Re: TiVo
 

I have my reasons

---------- Post added at 10:43 ---------- Previous post was at 10:39 ----------

5000 people picked at random

Re: TiVo
 

Spoke to retentions today about the 30Mbit upgrade and while I was on asked about the TiVo situation. The information he had is that there will be 500 boxes supplied in the first wave, then a bedding in period to see what issues arise before any more are installed.

I cannot vouch for the accuracy, but that is what I was told.

Re: TiVo
 

Have to say that makes sense, don't rush out too many too fast, just pot luck if you are in the first tranche of 500 I guess. But if they do 500 at a time, it will easily take until June to complete 5000, let's hope I am not last in the current queue!

Re: TiVo
 

Same here mate I was told 5000 to random existing customers who pre registered and then if all goes fine the next wave is end of March. Apparently 20000 or so pre registered.

Re: TiVo
 

Does anyone inside VM have any idea how many people registered on the VM TiVO site?

Re: TiVo
 

If that's true (but why wouldn't they pick the first 5000?) it would take longer than a day to call and arrange 5000 installs.

Re: TiVo
 

It all adds to the frustration! I notice they have officially announced the 30mb and the website has been updated. I wonder if they'll be any official Tivo announcements today.

Re: TiVo
 

Look mate just telling you what I've been told.