Cable Forum - Tivo V6 Virgin Media V6 - Powered by TiVo(new STB)

I got a lucky day email as well, but still haven't had a confirmation email of the order. Placed the order yesterday afternoon, Does say in the order tracking that I am being upgraded and the date, but that's all. I assume there is no other way to check the order?

vincerooney

07-12-2016 17:26

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by jb66 (Post 35874377)

It is in your area, its available everywhere, they cant move you to 200 as you have a discount code on your account

---------- Post added at 16:12 ---------- Previous post was at 16:10 ----------

Considering the v6 has no modem, so no upstream power level, you may not need your HDU

Seriously? So you dont get increased broadband if youre on a discount ? im so confused sorry haha i sound thick

cozmic1988

07-12-2016 17:27

Re: Virgin Media V6 - Powered by TiVo(new STB)

Ordered! Called them this afternoon, £114.89, 2 x V6 boxes on VIP 200. The chap took forever, kept having to check stuff, but we got there. Install date of 4th Jan.

jb66	07-12-2016 17:30

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by vincerooney (Post 35874392)

Seriously? So you dont get increased broadband if youre on a discount ? im so confused sorry haha i sound thick

There are certain discount codes that wont allow a 200Meg upgrade, you will be on a discount that is stopping the 200meg upgrade happening

david_w2k

07-12-2016 17:36

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by djs9750 (Post 35874391)

I just got a receipt email, no lucky day one.

I guess the thing to remember here is that Virgin haven't actually formally announced that it can be ordered yet as far as I can see? So maybe everything is not in place yet? The only reason I knew about being able to order it is because I looked on this forum. This was the first V6 order the lady I spoke to today had done (she was very helpful though)

Mythica

07-12-2016 17:46

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Ultimate.Conj (Post 35874350)

I was paying £107 month for VIP package with a loyalty discount. I have 1TB Tivo, 1 V+HD and 2 x VHD boxes.

After the price rise it went to £110...then I added Caller ID which took it to £112.

After placing my order for 2 x V6s, which will replace the 2 x VHDs, the price will go to £122. A difference of £10 because of the monthly fee between VHD and Tivo is £5 a month - x 2 = £10. Which I have the confirmation email as well.

Hope this helps?

V.I.P Bundle
New monthly package total* £122.28

Just wondered why they were charging you £10 extra but you have 4 boxes so makes sense now.

I'm still none the wiser to how mine and your 2x V6 boxes comes to £64.94. I'm

Ultimate.Conj

07-12-2016 18:20

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Mythica (Post 35874401)

Just wondered why they were charging you £10 extra but you have 4 boxes so makes sense now.

I'm still none the wiser to how mine and your 2x V6 boxes comes to £64.94. I'm

I'm still not sure either, it's really strange. I have checked with them and they are positive 2 boxes will be installed. Plus they will be charging me for 2 boxes on my monthly bill too so I guess I'll have to wait and see lol

Rob King

07-12-2016 18:35

Re: Virgin Media V6 - Powered by TiVo(new STB)

I rang Virgin Media tonight to order the V6 box after 24 hours i decided to go ahead i spoke with a Asian lady who told me i would need to pay £99 plus £15 Activation fee and that i need to keep my old tivo box that will cost me £7.50 more a month she told me that the V6 would Launch in January 2017, i do wish these customer service people would read up before speaking with us m btw i was told yesterday i would pay £64 for my V6 box i wish i had ordered it yesterday lol

RichardCoulter

07-12-2016 18:44

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Ultimate.Conj (Post 35874386)

Good spot mate, wonder why they are holding them back?
Any ideas?

The article says "for future developments".

IIRC the original TiVo launched with only two tuners, with the third being activated later.

OhReally

07-12-2016 19:01

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by vincerooney (Post 35874285)

passingbat how did you do it? This is EXACTLY what i want but i keep being told my package will go up and being told its hundreds of quid for installation.

Ive already emailed the CEO complaining since ive 8 different people now and 8 different quotes!

and this surprises you :rolleyes:

---------- Post added at 18:01 ---------- Previous post was at 18:00 ----------

Quote:

Originally Posted by jonandmarkuk (Post 35874288)

I think a lot of people aren't getting the e-mails at the moment (possibly due to volume of orders)
Having said that I recently upgraded to 200mb broadband and it still took 3-4 days for the e-mail confirmation to come through.
Ordered the Tuesday evening, e-mail didn't arrive until late Sunday evening.

I got my v6 boxes ordered, but only after been told 3 different prices, twice being told my contract would go up.
After 2 hours with the online chat I finally got a price in line with other people £114 for 2 boxes and no contract increase.
Not being installed until Jan though :(

I'd check the actual contract extremely carefully if I were you...

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