richard1960 |
18-08-2011 14:17 |
Re: sky sports red button
Quote:
Originally Posted by Mobes
(Post 35289566)
If anyones interested I had an email from Cindy Rose
Dear Mr ****** thanks for reaching out to us.
I’m very sorry to read of your disappointment that we have not been supporting Sky Sports’ interactive coverage of the Cincinnati Masters this week. We have been building up our portfolio of Sky Sports interactive services since the Spring and do still have a little work to do to complete our Tennis support. We do a have gap in our APT World Tour interactive coverage this month, but we will be providing Sky Sport’s full interactive tennis coverage from the US Open at the end of the month.
We’ll also be publishing a full schedule of the Red Button coverage soon, which will give all of our customers a full view of what's coming.
I hope that helps.
Best regards,
Cindy
It realy is good of them to send such perosnalised emails back when you know how busy they are...
So it looks as if the Red Button functions will be rolling out fully over time. So if your sport isn't "red buttoned" yet or only partially there's hope in the coming months it will be... watch this space...Also the publishing of what we'll be getting can only be a good thing... I hope they do that soon...ends all the speculation that way!
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Excellent reply there Mobes well done,sounds like they have deicded its best to get a list of red button sky sports interactive on vm out there but why oh why does it take complaints emails to get the information out of them,its good they sent a reply so quickly and personalised too,i sent a email in about three months ago and somebody from the ceos office called me back as well for a chat,when they did not have the answers the lady said she would ring me back i thought ok then,but true to her word she called back a couple of hours later.
I was thinking about going to sky but after much thought and examples of good service like the one above i have decided to stick with vm as when they get it right they are excellent.:)
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