Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...20-08-2012.png

Weird as my internet is fine and the superhub is still pinging OK to outside sources from the correct IP, I presume either routing or the Firebrick at thinkbroadband is having issues

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Like I said, it was the network at NCUK going odd, because the ping spike didn't happen until the penultimate hop.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/08/16.png

A colorful 24hrs, yesterday at around 3pm the internet dropped out, it appeared to be caused by T3 and T4 timeouts, the upstream channel just died in the blink of an eye! I had to manually reboot the superhub which gave me another upstream channel which appears to have less congestion. Then come the issues with thinkbroadband themselves last night and then at 2am there appears to be a small drop in minimum latency but only by a millisecond or so. There does seem to be some periods of slight packetloss now though.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Interesting; I have a clone of your graph with the 9pm to 10pm "spikes"

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Me too - it was something screwed up in the VM core network I guess.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Everton vs Man U football streaming? :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Funny that, since only Virgin Media customers were affected...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I did a traceroute while it was happening, it wasn't anywhere near Virgin's network. For once.

Just because it didn't occur under BT's network doesn't automatically make it a problem on VM's network and you know it.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Another night of crappy internet. Yet the ***** in India tell me there is nothing wrong. Oh really, then why has my internet been fine all last week?

Last week

http://www.thinkbroadband.com/ping/s...16-08-2012.png

Now


http://www.thinkbroadband.com/ping/s...21-08-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My monitor looks very yellow!

Should I be concerened?

http://www.thinkbroadband.com/ping/s...22-08-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Weird enough I'm still getting blank graphs with no pings..

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Daft question Kymmy but has your IP addy changed, or have you recently set up some port forwarding rules or started using the DMZ.

With the superhub and even with this crapy sky router if you breath near the port forwarding etc it stops responding to pings

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

First thing I checked, same IP, same settings, rebooted SH, even disabled firewall and made sure that WAN ping was enabled before the reboot. Nothing has changed but from my post at the top of this page it looks like it happened in two stages..

Weird

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Then the only logical conclusion I can draw from that is that its F.U.B.A.R :D

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

A traceroute that spikes outside of VM's network does not mean the fault causing it is not on VM's network. In other words, your traceroute proves nothing about where it is happening.

It didn't occur on any of these other networks: BT, Sky, O2, Talktalk, Bulldog, OVH, JANET, Leaseweb, Goscomb, Vodafone, Be*.

It did occur on VM. Go figure...

---------- Post added at 12:41 ---------- Previous post was at 12:36 ----------

Firewall/flood detection on? Other people have reported having more than one device pinging the Superhub at a time can cause it to falsely trigger and stop responding.

That or the ping responder process is buggy, which has also happened, requiring a reboot.