Re: Think Broadband Ping Monitor Results (POST YOURS)
 

All seems fixed now.

I'm left with my usual packet loss and over utilization :(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

A sensible decision.

It is nothing to do with DNS anyway as the TBB monitor pings IPs so no DNS lookup is involved. The fact that somebody posted a TBB chart for what just happened to be a DNS server is irrelevant. The same issue was showing on his CMTS.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Can I jump in and say this is the 2nd night this week I've had full drop packets

http://www.thinkbroadband.com/ping/s...16-08-2012.png

what does the small red one mean at around 4pm yesterday?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Possibly a T3 - check your modem/Superhub logs. I see them too but with nothing in the logs at all to explain it. The solid red indicates an outage - that should show in the log.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

need to wait until I get home to check it.

what is a T3 again?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Answered by somebody in the other thread where you asked but it is when the modem loses contact with the CMTS for a short time (no idea how long). If the problem persists it becomes a T4 which I think initiates the connect process again. Most people will see the odd T3 in their logs. T4s are more serious. These both can and usually do happen even with the connection not being used.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ok here is my Super Hub Event Log


Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

11/08/12
http://www.thinkbroadband.com/ping/s...1-08-2012.html

Now 18/08/12
http://www.thinkbroadband.com/ping/s...8-08-2012.html

Anyone know what could be wrong?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I don't see anything wrong.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I see higher utilisation on your segment. Either down to you or down to others.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well it suddenly started at 10am yesterday and it's not me. My connection is certainly not as good as before. Is it worth contacting VM?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

@Sephiroth, Did you look at my Event Log ?

Live Graph
https://www.cableforum.co.uk/images/...2012/12/59.png

From the Live Graph you can see that there is something wrong with the connection or the Super Hub!

With the Event Log I don't know how to tell what is going on, it is gobbledygook to me!

To see a copy of the Event Log just click on Event Log.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Some funky ass routing going on to TBB right now - quick traceroute shows the last hop inside NCUK's network before the pingbox is adding an extra 40ms, at least on the path VM takes through their network.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Getting the feeling VM are having routing issues?

http://www.thinkbroadband.com/ping/s...20-08-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...20-08-2012.png

Indeed seems to happen at least once a week now.