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-   -   The state benefits system mega-thread. (https://www.cableforum.uk/board/showthread.php?t=33692770)

Jimmy-J 18-10-2018 22:49

Re: The state benefits system mega-thread. Many merged.
 
Wait until you have had a decision back from the DWP, if you're not happy with the result, phone them and ask for a copy of the assessors report. Everything that went on in the assessment should be there for you to check if there's anything amiss.

Get a copy for future reference even if the outcome was a good one.

Hugh 19-10-2018 12:09

Re: The state benefits system mega-thread. Many merged.
 
Quote:

Originally Posted by nomadking (Post 35967052)
Those examples are based merely on what the claimant says. Just because an assessment says "patient claims X" doesn't make it true. Eg if somebody is claiming to need prompting to prepare a meal then there has to collaborating indicators, Eg are they underweight, do they need prompting about other activities.







Auditing is a standard part of the training process for assessors. There are also other types and reasons.

It's based on what the nurse said - from the link
Quote:

The 50-year-old had his payments stopped after an “auditor” altered sections of a nurse’s report.

The original said the man, from Motherwell, required “specialist input”, while the audited copy said he did not.

Likewise, an assessment that he “needs prompting” to prepare a meal was changed to say he could prepare a simple meal himself.

nomadking 19-10-2018 13:00

Re: The state benefits system mega-thread. Many merged.
 
Quote:

Originally Posted by Hugh (Post 35967089)
It's based on what the nurse said - from the link

The assessor would still have ONLY been reporting what the claimant said and NOTHING more. There has to be some other indicators or proof that the claims are true, because they are things ANYBODY can say. There are matching sections in the report where the assessor has to justify what they are saying. If they are unable to properly do that, then they are pulled up on it by the audit process. The audit process works BOTH ways. If an assessor is seen to be too harsh or is not applying the rules properly, then that can also be highlighted.


Eg If the assessor states "breathlessness on exertion" and that is backed up by GP and hospital reports, 2 weeks in intensive care with double pulmonary embolism and heart failure, but later states "no problems" and justifies that with saying "not breathless when brushing teeth", shouldn't they be pulled up on that?

Taf 19-10-2018 17:35

Re: The state benefits system mega-thread. Many merged.
 
My son's assessor wrote that we told him he had travelled to the center by car. But we told him we were lucky to catch the bus in time that morning. That was the first thing he said to her.

Cars, or car journeys, were never mentioned at all, either verbally or on the claim form.

And that was only the first lie on her report. The Tribunal was not happy about that at all...

denphone 19-10-2018 17:44

Re: The state benefits system mega-thread. Many merged.
 
Quote:

Originally Posted by Taf (Post 35967102)
My son's assessor wrote that we told him he had travelled to the center by car. But we told him we were lucky to catch the bus in time that morning. That was the first thing he said to her.

Cars, or car journeys, were never mentioned at all, either verbally or on the claim form.

And that was only the first lie on her report. The Tribunal was not happy about that at all...

l have gone to the Tribunal several times in the last 20 years Taf and made sure l was fully prepared for it by going through the assessors report with a fine tooth comb and it amazes me that once we got to the Tribunal within 5 minutes the decision was fully reversed as it showed some glaring errors in the assessors report.

Taf 19-10-2018 19:46

Re: The state benefits system mega-thread. Many merged.
 
The letter I sent off for Mandatory Reconsideration highlighted each and every l̶i̶e̶ inaccurate statement the assessor (or perhaps DWP staff member) had put in their report.

The Tribunal went through them one at a time, dismissing each as "total fabrication" or "prepopulated form filling" (copy and paste from other reports). This is why many assessors refuse to have their sessions recorded.

denphone 26-10-2018 08:02

Re: The state benefits system mega-thread. Many merged.
 
A fortress mentality that fails benefit claimants, say MPs.

https://www.bbc.co.uk/news/uk-politi...cs_uc&ns_fee=0

Quote:

A "fortress mentality" at the Department for Work and Pensions is failing claimants and putting Universal Credit itself at risk, say MPs.
Quote:

The benefit's introduction causes "unacceptable hardship" but the DWP "refuses to measure what it does not want to see," a committee of MPs said.
Quote:

The report expressed serious concerns about the DWP's ability to transfer about four million people from existing welfare benefits to universal credit - and warned that it must get that right rather than "unthinkingly" sticking to its timetable.

Quote:

Committee chairwoman Meg Hillier said the department appeared "disturbingly adrift from the real-world problems of the people it is there to support" and said there must be a "tangible shift in the way it listens and responds to feedback".

Taf 26-10-2018 12:29

Re: The state benefits system mega-thread. Many merged.
 
£300 fine for fiddling £20,000? It's better than working...

And does this mean that the DWP is searching social media to catch this sort of fraud?

https://www.dailymail.co.uk/news/art...hand-outs.html

peanut 26-10-2018 12:31

Re: The state benefits system mega-thread. Many merged.
 
Quote:

Originally Posted by Taf (Post 35968029)
£300 fine for fiddling £20,000? It's better than working...

And does this mean that the DWP is searching social media to catch this sort of fraud?

https://www.dailymail.co.uk/news/art...hand-outs.html

More likely been grassed up.

Mr K 26-10-2018 12:51

Re: The state benefits system mega-thread. Many merged.
 
Be interesting to know if there's any 'comeback' on these 'assesors' , if their decisions get over turned. Suspect there isn't much, and just get brownie points for the numbers they turn down. Any successfully appeals are just built into the system as I suspect most don't bother .

denphone 26-10-2018 12:52

Re: The state benefits system mega-thread. Many merged.
 
Quote:

Originally Posted by Taf (Post 35968029)
£300 fine for fiddling £20,000? It's better than working...

And does this mean that the DWP is searching social media to catch this sort of fraud?

https://www.dailymail.co.uk/news/art...hand-outs.html

A slap on the wrist.:td:

Taf 27-10-2018 11:25

Re: The state benefits system mega-thread. Many merged.
 
My daughter's DLA to PIP process is gongs as badly as expected.

Her "invitation to claim" arrived on 5th October.

I did the telephone claim for her on 8th October.

Her claim forms, dated 19th October, arrived today, 27th October.

Due back before 19th November, so under the 28 days they say you have to complete and return them.

peanut 27-10-2018 12:28

Re: The state benefits system mega-thread. Many merged.
 
Quote:

Originally Posted by Taf (Post 35968193)
My daughter's DLA to PIP process is gongs as badly as expected.

Her "invitation to claim" arrived on 5th October.

I did the telephone claim for her on 8th October.

Her claim forms, dated 19th October, arrived today, 27th October.

Due back before 19th November, so under the 28 days they say you have to complete and return them.

I had the very same problem, I only had 3 weeks to complete the form. Then you get letters and text reminders as the time pressed on.

The key is to include as much evidence as possible. Get patient copies of all the letters from the hospital. Letters from your GP outlining your conditions. A personal letter from a partner (or parent in your case) on how it affect you and the claimant etc etc etc.

I sent in around 37 pages from various consultants in the end and then had the assessment (at home) which was a bit weird looking back at it. It was rushed and the assessor didn't want to listen to anything I had to say which at the time I thought would go against me. But I ended up with 18pts, and 12pts so no change to my DLA. The result came back that the assessment was conclusive to the evidence provided. So that explained the rushed assessment.

Still doesn't change the fact it was so stressful and hard going. Filling in the form took until 3 days before it had to be sent in, and I sent it in my own envelope so it could fit all the other bits of paperwork and sent it next day recorded delivery.

Good luck, just plough through it, a question or 2 a day if that what it takes. Make a full photocopy of the completed form before you send it in.

nomadking 27-10-2018 12:36

Re: The state benefits system mega-thread. Many merged.
 
At the assessments they won't bother much asking about matters on what they've already agreed with. At my assessment they didn't ask anything mobility related, which at first worried me until I got the results back.

denphone 27-10-2018 12:54

Re: The state benefits system mega-thread. Many merged.
 
Quote:

Originally Posted by nomadking (Post 35968204)
At the assessments they won't bother much asking about matters on what they've already agreed with. At my assessment they didn't ask anything mobility related, which at first worried me until I got the results back.

l had a home assessment and they asked me several questions mobility related but as soon as they asked me to get up and try to walk she said she had seen enough.

---------- Post added at 11:54 ---------- Previous post was at 11:53 ----------

Quote:

Originally Posted by peanut (Post 35968203)
I had the very same problem, I only had 3 weeks to complete the form. Then you get letters and text reminders as the time pressed on.

The key is to include as much evidence as possible. Get patient copies of all the letters from the hospital. Letters from your GP outlining your conditions. A personal letter from a partner (or parent in your case) on how it affect you and the claimant etc etc etc.

I sent in around 37 pages from various consultants in the end and then had the assessment (at home) which was a bit weird looking back at it. It was rushed and the assessor didn't want to listen to anything I had to say which at the time I thought would go against me. But I ended up with 18pts, and 12pts so no change to my DLA. The result came back that the assessment was conclusive to the evidence provided. So that explained the rushed assessment.

Still doesn't change the fact it was so stressful and hard going. Filling in the form took until 3 days before it had to be sent in, and I sent it in my own envelope so it could fit all the other bits of paperwork and sent it next day recorded delivery.

Good luck, just plough through it, a question or 2 a day if that what it takes. Make a full photocopy of the completed form before you send it in.

l can only echo much of what you have stated Peanut.


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