Re: [Update] ALL 20>30Mb upgrade discussion
 

Roll your eyes all you want, nigel - when you make factually incorrect statements, you may get contradicted.....;)

Re: [Update] ALL 20>30Mb upgrade discussion
 

the same here no issues since install on 11/02 it just works.

Re: [Update] ALL 20>30Mb upgrade discussion
 

No issues here either as far as i am aware.

Re: [Update] ALL 20>30Mb upgrade discussion
 

Great, that's what I want to hear (read) something positive, because don't forget I have this Kit also. :)

Re: [Update] ALL 20>30Mb upgrade discussion
 

my upload was upgraded to 3mbit and i never rang to upgrade :D does this mean i dont really need the super hub?

Re: [Update] ALL 20>30Mb upgrade discussion
 

Technically you can have more than one registered (obviously using only one at a time), it's just that VM don't want that. :D

Um... almost all of them? Seems like luck of the draw whether or not a customer receives a Super Hub that's alright or one that's nothing but trouble.

It's looking more and more like inconsistency in the hardware side. Quality control problems. But even on a good Super Hub, no DynDNS, no bridge mode, so it's still far from perfect.

Re: [Update] ALL 20>30Mb upgrade discussion
 

Two pieces of news that have been published on the net about the 20mb to 30 mb upgrade. http://www.neowin.net/news/virgin-me...ervice-upgrade
http://www.thinkbroadband.com/news/4...super-hub.html

Re: [Update] ALL 20>30Mb upgrade discussion
 

Ahem ...

http://www.cableforum.co.uk/article/...erhub-problems

:D

Re: [Update] ALL 20>30Mb upgrade discussion
 

So although not all customers are affected by the issues from the superhub, where does that leave the customers who do have problems? I have just had the worst customer experience over the last week from ringing Virgin Media. Given the complete runaround. Given every excuse under the sun as to why i'm not getting 3 meg upload. Then the oofical announcement from virgin admitting to the problems and when I quoted this to a member of staff on the phone yesterday, they were unaware of the announcement.
Where is the communication within Virgin? What do I do now?

can someone also tell me wht the channel id is for and its relevance? Below is somebodys config on 30 meg dl and 3 meg up

Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 3 20480 Kbits/sec 45800000 Hz 38.7 dBmV


mines is

Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 45800000 Hz 52.2 dBmV

Re: [Update] ALL 20>30Mb upgrade discussion
 

im happy with this 3mbit upload :D but my download seems to be the same on wifi i might try on the hub and see if i get any faster..

so this update is a free automatic one but really you have to buy the hub to get the speeds and get on the docsis 3? because im getting the 3mbit upload with out asking for the upgrade and i was glad to notice my upload lol

Re: [Update] ALL 20>30Mb upgrade discussion
 

My apologies I had not seen that.

Re: [Update] ALL 20>30Mb upgrade discussion
 

Don't worry, I only put it up last night. ;)

el Reg deserves the credit really, they broke the story on Tuesday morning.

Re: [Update] ALL 20>30Mb upgrade discussion
 

so really dont upgrade until they fix the problem.

Re: [Update] ALL 20>30Mb upgrade discussion
 

I'd like my £30 back until they fix the problem! :td:

Re: [Update] ALL 20>30Mb upgrade discussion
 

well my upload has been upgraded to 3mbit with out any upgrades so im enjoying the extra upgrade in upload for now :D probably will upgrade when they fix this problem