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-   -   *All* ntl 10meg Discussion (part 2) (https://www.cableforum.uk/board/showthread.php?t=37658)

x2srj 08-11-2005 09:53

Re: *All* ntl 10meg Discussion (part 2)
 
me to also, I'm in the Ipswich area but it appears we are connected to the Colchester infrastructure

yer nice one 08-11-2005 09:56

Re: *All* ntl 10meg Discussion (part 2)
 
looks like no upgrades for us today then ?

Gordon_29 08-11-2005 09:58

Re: *All* ntl 10meg Discussion (part 2)
 
Quote:

Originally Posted by yer nice one
looks like no upgrades for us today then ?

Still plenty of time in the day yet

zeus9876 08-11-2005 09:58

Re: *All* ntl 10meg Discussion (part 2)
 
As part of the ongoing project to maintain and upgrade our Broadband network, there is a requirement to carry out maintenance and upgrades on components which may result in a loss of service for the duration.



The following work will be taking place during the week commencing Monday 7th November.



On the morning of Tuesday the 8th of November between midnight and 6 AM,



Network optimisation will result in a loss of service in the Cambridge, Leicester, Cwmbrwla and surrounding areas.



Service upgrades will result in a loss of service in the Swansea, Bromley, Luton, Guildford, Peterborough, Hersham, Colchester, Watford, Ashford, Brent and surrounding areas.



Systems maintenance to our Broadband Plus Platform will result in a loss of service for the duration.



Network rebalancing across the country will result in a brief loss of service for all customers.





On the morning of Wednesday the 9th of November between midnight and 6 AM,



Network optimisation will result in a loss of service in the Cambridge, Leicester, Poole, Coventry, Aldershot, Northampton, Clydebank, Neath and surrounding areas.





On the morning of Thursday the 10th of November between midnight and 6 AM,



Network optimisation will result in a loss of service in the Cambridge, Leicester, Poole, Severn Kings, Treforest, Hartlepool, Greenock, Shepshed, Hemel Hempstead, Mapperley, S****horpe and surrounding areas.



Service upgrades will result in a loss of service in the Birmingham, Renfrew, Brighton, Luton, Winnersh, Nottingham, Northampton and surrounding areas.





On the morning of Friday the 11th of November between midnight and 6 AM,



Network optimisation will result in a loss of service in the Leicester and surrounding areas.



We thank you for your understanding and apologise for any inconvenience these planned works may cause.


According to that swansea should have been done correct ?

Also will i need to upgrade my HOME:100 modem ? I just spoke to CS and they told me that national launch for the 10meg service is December

x2srj 08-11-2005 10:02

Re: *All* ntl 10meg Discussion (part 2)
 
but according to that colchester is done... I'm still on 3MB

yer nice one 08-11-2005 10:03

Re: *All* ntl 10meg Discussion (part 2)
 
Quote:

Originally Posted by x2srj
but according to that colchester is done... I'm still on 3MB


what does the upgrade page say ?

x2srj 08-11-2005 10:03

Re: *All* ntl 10meg Discussion (part 2)
 
I get the same error about phoning that 0800 number as the others...

covfan 08-11-2005 10:05

Re: *All* ntl 10meg Discussion (part 2)
 
I'm guessing there's a link between being on the top tier already and seeing that message.....

yer nice one 08-11-2005 10:06

Re: *All* ntl 10meg Discussion (part 2)
 
ok maybe NTL will not release the 10mb till the whole country is ready, looks like friday might be go.. but then again we see these service status, messages every week...

ssdd 08-11-2005 10:25

Re: *All* ntl 10meg Discussion (part 2)
 
Quote:

Originally Posted by daxx
another CS rep just before being passed to the last one "New customers only"

What a load of tosh (and thats being polite) :confused:

Even new customers only have the option of 1,2 or 3mb
http://www.home.ntl.com/icat/broadband

Quote:

Originally Posted by x2srj
I get the same error about phoning that 0800 number as the others...

And me

crowlord 08-11-2005 10:28

Re: *All* ntl 10meg Discussion (part 2)
 
:angel:

Just regd to post this one. The tier migration page gives me a 10mbit option :D (just wish i could afford it)

Im peterborough.

https://www.cableforum.co.uk/images/...2005/11/12.jpg

yer nice one 08-11-2005 10:29

Re: *All* ntl 10meg Discussion (part 2)
 
does it say something along the lines of

'your already on the highest available package ?'

Hans Gruber 08-11-2005 10:35

Re: *All* ntl 10meg Discussion (part 2)
 
Quote:

Originally Posted by crowlord
:angel:

Just regd to post this one. The tier migration page gives me a 10mbit option :D (just wish i could afford it)

Im peterborough.

Mine still says bund03 but has the £37.99 price now, also in Peterborough.

If anyone wanted to paypal me £13 I'd gladly take one for the team and test it out ;)

ssdd 08-11-2005 10:35

Re: *All* ntl 10meg Discussion (part 2)
 
Quote:

Originally Posted by yer nice one
does it say something along the lines of

'your already on the highest available package ?'

It did but now it says this "We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level."

yer nice one 08-11-2005 10:37

Re: *All* ntl 10meg Discussion (part 2)
 
Quote:

Originally Posted by ssdd
It did but now it says this "We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level."

have you rang NTL and if so... what did they say ?


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