Re: Free V6 box
 

My partner last night used all 6 tuners that's the first time it has happened since having the V6

Re: Free V6 box
 

How long do we have before they stop the old Tivo box service?

Re: Free V6 box
 

There are no current plans to stop the older TiVo boxes from working.

It's the V+ HD, V HD and V boxes that will go before the older TiVo box will, and there isn't a date for that yet either.

Re: Free V6 box
 

Hi Ben, I wasn't aware that this was possible. I've just checked on my box upstairs and 3 of the 6 tuners seem to be on My5.... Any ideas why that would be?

Re: Free V6 box
 

When the box boots up, all tuners go to the same channel, and will remain there until you use them for something else. So those three tuners haven't been needed for any other channels since the box was booted.

Re: Free V6 box
 

I have two Tivos and know which one I want to get upgraded. I can't use the online upgrade link it leads to a generic VM HTTP 500 error when clicking on the "let's go" button on https://store.virginmedia.com/existi.../v6eligibility. So will take the phone route to request the update.

What piece or pieces of information will be required to identify the correct Tivo? I want to have this ready when I call.

Re: Free V6 box
 

Read the 16 character serial number from the box label. It'll start "C" if it's a Cisco box, or "S" if it's a Samsung.

If they do end up taking the wrong box off, it's not really a big problem. Just call up and they'll swap it over.

Re: Free V6 box
 

Thanks SP.

I was also asked for the NAGRA serial number too - which, of course, is conveniently placed on the bottom of the box! Order placed.

Re: Free V6 box
 

I'd also note the Nagra Paring ID that's in:

Help & Settings > System Info > Diagnostics.

Re: Free V6 box
 

That makes 2 of us... :(

Re: Free V6 box
 

It's a bit of a pain that they do this.

A really useful feature would be if you could tell the box to park it's tuners on certain channels when they arent in use. Would mean you can then flick between those 5 channels (with the 6th following you to other channels) and they would always have a 90 minute rewind buffer. Add in a priority and the tuner on the lowest pirority channel could be used for scheduled recordings.

Re: Free V6 box
 

A slightly niche requirement! You could set a short manual recording on each of the channels at the same time each day.

Re: Free V6 box
 

Looking for some guidance here. My new V6 has just been delivered (2 days early!) along with a SHub3 which I do not want to install as I have a SHub2 upstairs which works perfectly well. Could someone advise if I still need to phone VM to activate or is that a requirement if you're installing the SHub3.
Thanks in advance.

Re: Free V6 box
 

You need to phone to activate the V6 before setting it up.

Re: Free V6 box
 

Thanks