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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Upgrade from 2 - 10 meg (https://www.cableforum.uk/board/showthread.php?t=33649399)

FairyFairy 06-05-2009 19:54
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Rob M (Post 34790170)
I think that's the time it takes a small packet of data (the ping) to travel to and from the target system.

It's called a ping because it's a little like sonar, you send a packet out to see if there's something running at the other end.

Assuming you're running Windows XP click Start > Run and type cmd and then press enter.

In the prompt that comes up type: ping www.bbc.co.uk and then hit enter. Your system should now 'ping' the BBC :)
Thanks for the info.

I'm on a Mac though!!!!

Mark360 06-05-2009 19:55
Re: Free 2 to 10 upgrade
 
https://www.cableforum.co.uk/images/...009/05/126.png

http://speed.io/pics/1999/9207/speed.io.png

VMboy 06-05-2009 19:55
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Mark360 (Post 34790179)
Scientific Atlanta WebSTAR EPC2100R2
Is this your old or new modem?

Raistlin 06-05-2009 19:56
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by FairyFairy (Post 34790184)
Thanks for the info.

I'm on a Mac though!!!!
You should have a command prompt of some sort on MAC (not sure how you would get to it, but it might be called a 'terminal').

You can do the same thing there if you can find it :)

VMboy 06-05-2009 19:59
Re: Free 2 to 10 upgrade
 
My current speed tests seem to differ every time, here is one just performed just now.

[img]Download Failed (1)[/img]

Mark360 06-05-2009 20:00
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by VMboy (Post 34790186)
Is this your old or new modem?
Old, new one hasnt arrived yet. Alot of other websites tell me that it's capable of more than 2MB.

VMboy 06-05-2009 20:03
Re: Free 2 to 10 upgrade
 
What does the connects indicate?

---------- Post added at 21:03 ---------- Previous post was at 21:01 ----------

Quote:
Originally Posted by Mark360 (Post 34790195)
Old, new one hasnt arrived yet. Alot of other websites tell me that it's capable of more than 2MB.
Well I would see if it accepts your new speed, and if it does then just use the old one, if it ain't broke comes to mind.

Raistlin 06-05-2009 20:03
Re: Free 2 to 10 upgrade
 
At a guess.....that would probably be the number of full connections (probably TCP: SYN, SYN/ACK, ACK) that you can create in one minute between yourself and the speed test site.

tdadyslexia 06-05-2009 20:04
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by VMboy (Post 34790183)
Can I ask which modem you currently have?
Motorola Surfboard SB4100 NTL Cable Modem
https://www.cableforum.co.uk/images/...2009/05/36.gif

Chris 06-05-2009 20:05
Re: Free 2 to 10 upgrade
 
1 Attachment(s)
Quote:
Originally Posted by FairyFairy (Post 34790184)
Thanks for the info.

I'm on a Mac though!!!!

To run a ping on your Mac, open the Applications folder, then open the Utilities folder, and inside that double click on the Network Utility application (its icon looks like the one in my attachment).

When Network Utility starts up, click on the Ping tab, and enter www.bbc.co.uk in the field near the top of the box, then click 'ping'. The results will be displayed below.
Quote:
Originally Posted by Rob M (Post 34790187)
You should have a command prompt of some sort on MAC (not sure how you would get to it, but it might be called a 'terminal').

You can do the same thing there if you can find it :)
Macs do have a command prompt, as a consequence of using a unix-based core operating system, but they always have been, and continue to be, designed so that you don't need to use text commands.

The Applications > Utilities folder contains tons of GUI-native stuff that you would have to resort to a command prompt to do in Winblows. :p:

VMboy 06-05-2009 20:10
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by tdadyslexia (Post 34790202)
Motorola Surfboard SB4100 NTL Cable Modem
When you registered having entered your email address was there only one click on NEXT and the screen said thanks for registering, or where there a few clicks involved, mines was easy with just the one click, nothing about modems etc.

Mines is a SB5100, and I have been told it will be fine on the upgraded speed.

Where you with NTL before the merge?

tdadyslexia 06-05-2009 20:23
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by VMboy (Post 34790207)
When you registered having entered your email address was there only one click on NEXT and the screen said thanks for registering, or where there a few clicks involved, mines was easy with just the one click, nothing about modems etc.

Mines is a SB5100, and I have been told it will be fine on the upgraded speed.

Where you with NTL before the merge?
Sorry But I can not remember, I had to get CSC to reset my info, so that I could use the NTL site, and it doesn't have my correct name on it, it has Garry Mcstravick :shocked: :dunce:

Yes I was with NTL before the merge

bigsanta11 06-05-2009 20:24
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Hawkmoon230 (Post 34790168)
Did that and the woman went to check then came back and said "no if you go from a STB to a cable modem it is a new service and therefore a new contract and an install charge as a new connection is needed from the wall socket (the cable modem cannot be connected to the same cable as the STB)".
:banghead:
Someone needs to help get this nonsense corrected,forget world peace ,this is top of the list now!

Peter_ 06-05-2009 20:46
Re: Free 2 to 10 upgrade
 
Quote:
Originally Posted by Hawkmoon230 (Post 34790168)
Did that and the woman went to check then came back and said "no if you go from a STB to a cable modem it is a new service and therefore a new contract and an install charge as a new connection is needed from the wall socket (the cable modem cannot be connected to the same cable as the STB)".
Ring up tomorrow and they should offer to get you a Quickstart modem kit which comes complete with a splitter and various cables and full instructions to enable you to self install your own modem and the should only be a charge if you insist on a manned install.

VMboy 06-05-2009 20:58
Re: Free 2 to 10 upgrade
 
I forgot to ask the girl at VM for a specific modem for when I get the free upgrade to 10meg

Which modems are they sending out right now for the 2 to 10meg upgraders? and should I call them tomorrow and request this quick start modem kit you mention, or will I really need this as I have a stand alone modem and will only be replacing the modem, unless there is a special tool for removing the end of the coax cable that appears to be screwed in.


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