Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Haggis I cannot remeber when,I think it was a standard letter I recived some weeks ago.

But if you can find out it would be brilliant.

Blows kisses to zinglebarb.:)

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Laugh away :zzz:

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

You work for the company I do not blame you or think anything negative towards any of the staff on this forum. However I do have a problem with the companies policies and do feel like im being skanked by them and as a loyal long time customer think it all blows a biggun

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Was the letter referring to a £1 price increase on 1st June? If it was then this wasn't referring to the payment handling charge, it was in reference to standard bundle costs. eg. 3for30 is now 3for31...but then they give you the opportunity to save the extra £1 by taking ebilling.

Honestly can't find anything else in regards to any cost increase.

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Oh do I say £1 for ebilling?I just switched to ebilling this week.

Oh well maybe something will occure to us were all these increases are coming from.

I still think it is unfair increased tariffs.

Oh zinglebarb VM just did not like you.

They love me a little.I have great BB speeds but terrrible TV on ocassions.

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Good because we have nothing against the CF team either :)

You're right, there are some policies/charges/staff that can raise eyebrows in a 'im not raising my eyebrows because im impressed' kind of way. And i have no time for staff who don't do their job properly.

I also have little time for people who just want to rip into the company, though, sometimes giving incorrect info to others in the process :shocked:

---------- Post added at 18:14 ---------- Previous post was at 18:11 ----------

Yep you will get a £1 saving applied within the next month!

And the increases are unfair - i believe Sky are increasing their costs in september also...it appears there is nowhere to run!

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Well I think I am now almost saving £10 a month with all the changes I made to my account.Thats about £100 a year.

VM keep up the good work on my BB speed please,I dont watch much TV so all is good.

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

£120 to be precise :)

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Most of us are now laughing away at people who still defend VM :D

How can you still defend a company that screws its customers over at every point possible :confused:

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

:zzz:

Stop giving them your money if your that disillusioned.

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

I stopped giving them my money a long time ago :)

Disillusioned, oh , guess i just imagined the all day traffic management which made the whole point of having a super fast fiber optic *cough* connection.

No point in a high speed connection if the only time your allowed to use it is when your fast asleep.

Que downloads over night? if i do that i dont need a high speed conenction do i as the d/l will still be done in the morning regardless.

Customers want to use their connection when it suits them, maybe do the odd download etc, alot of people have more than 1 PC in the household as well, oops, bye bye 75% of the connection.

Real value for money that.

Even put the prices up too.

Percentage of cloners went up with it :D

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

If you've left why moan about a company you're no longer with?

Im glad you're happy now with your new SP :wavey:

And disillusioned...i think you may want to look that up in the dictionary as it doesnt mean that you imagined something...thats ILLUSION ;)

and i run 2 PC's on a wireless connection and still get roughly 15mb of my 20mb connection - and seeing as i dont abuse the system i dont suffer any of that traffic management nonsense.

---------- Post added at 22:23 ---------- Previous post was at 22:20 ----------

Its not all day...

And prices are up accross the board all companies will do it aroun once a year...

at least VM give free upgrades to go with...

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

I have 4 meg BB(waiting for upgrade)I have usaly 3 computers and a laptop via D-Link wireless router.There speeds never drop below 3937 kb.If they drop it is usaly a problem my end not VM.Or kids have broken into box on street and vandalised it.

Now people blame VM for all there internet problems,terrible shame that realy.As it is not always there fault.

People pick up phone to VM complaining,VM checks the cable all is well.

Ever thought it maybe a a bad update from Windows update,needing a driver for your network adaptors,security settings set way to high?

Shall I list some more?

Virus,malware.
Losse cable from modem,wireless router not configured correctly,modem needs a reboot yeay internet speed backup.

There are many things such as downloading big files can drop a speed,maybe a server is busy.I do not think I will continue the list can go on and on.

Please VM is not to blame ALL the time.

It is person error or computer error most of the time.


If I had a £1 for every time a reboot of a modem got internet speed or connection backup I would be in Greece on holiday now.


At least 75% of the time well maybe higher than that it is NOT VM fault.

If you do not like VM then you know there are many other cable/internet companies out there.

Try 3 G then you can complain.

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

lol! never a truer word spoken!

Re: Why Does Everyone Think Virgin Are Rubbish ?
 

Exactly Haggis.

You only have to surf a few computer forums and see what troubles computers are in.Do we see ISP to blame?NO we see human error or computer error.