Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

just check this part highlighted in red on teh image

ik

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Wahey. Just flicked the modems power on the off chance that it'll upgrade and it has.

Coventry sorted then. :D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Still nothing here in Stoke. Not even a 2 > 4 > 2 :D

Looks like it'll be the very end of the month for us :(

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

:welcome: to Cable Forum :D

Maybe your not actually on 4mb yet, try rebooting your modem and that may solve it.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

hi all, anyone know when the nottinghams gonna be sorted yet, i get the odd burst in download rate every so often but only for about 2 mins, i've rebooted the modem plenty of times but still don't give me the 4mb, well any info would be nice :confused:
oh and by the way come on england !!!:hyper:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Do I have to reboot or does clicking the reset button in the admin web interface do the same thing - modem's in the attic and I am not, so rebooting it is not easy...

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

all you need to do really is to turn off the power to the modem so if you can just get to the power point it's that simple leave it off for 5 mins and then just plug back in and it should work if the upgrade has been done in your area

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

But that means getting a ladder, opening the loft, squeezing in through the loft hatch, trying not to fall between the joists and then powering off the modem. If clicking reset in the web admin page does the same then I don't need to bother, but if I did all the above and it has not been upgraded, then I need to do it all again in a week or so's time...

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

As far as I know you will have to turn it off... but I think 5 mins is a little over the top... try 15 seconds ;)

If you have an isolation circuit in the attic you could trip that instead of crawling around... but I guess you prob won't have that, so time to get crawling... of course you DO know that if you go crawling they won't have upgraded you.... but if you don't they will have upgraded you... :D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

i dont have a reset option?

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

And with the time wasted typing that you could already have ther ladder set up ;)

May i ask why it's in the attic though?

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I was wondering the same thing lol

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Anybody know if Bolton has been upgraded yet???

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

How about switching off the mains supply or is that in the attic too. sounds like a strange setup if it is. Lol you could always ask the meter reader next time he's in the attic.:D:D:D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

All should be done by the 20th, or so I read. :)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

for you, or for 'everyone' ?

- are you trying to wind people up even more ;) :D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Nothing yet in West Bolton.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Moi? ;)

For everyone, I believe. Although I'll be damned if I can find where I read it...

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Nope. not correct... try the end of the month;)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Your word's only as good as mine, until I can find the source... :p:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

So - Last day of the month, NTL flick the big '4mb Upgrade Switch', we all sing, rejoice and dash to download our fave pr0n and episodes of Star Trek.... until. 'POP!' The whole NTL network explodes like an old light bulb...

Chances??

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

LOL, I misread that... I thought for a second there were p0rn episodes of Star Trek... :shocked:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

They're out there.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Lets wait and see:D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I think you mean the 22nd... some people who phoned cs at the beginning of the upgrades got the completion date for the upgrades as the 22nd. Also the upgrade announcement on ntlhell states that it will be done by the 22nd as well so i hope its true as im still waiting :(, but im not too hopeful :P

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

That'll be it then. :)

I'm putting £100 on everyone being done by the 22nd. ;)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Where is nthell?

Still not sign of movement in Grimsby, I'm guessing we'll get it when Nottingham gets it.

Kev.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

A couple of years ago an engineer was telling me that 10% of customers on analogue services were using 90% of available bandwidth, allowing for changes in proportions since that still leaves a sizeable amount of bandwidth to be freed up.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

We're in Horwich, speed increase happened for us last Thursday(June 15th)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Bedford, MK4...ntl home 120
Sun, 18 Jun 2006 17:14:04 UTC

1st 512K took 2172 ms = 235.7 KB/sec, approx 1942 Kbps, 1.9 Mbps
2nd 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps
3rd 512K took 2157 ms = 237.4 KB/sec, approx 1956 Kbps, 1.91 Mbps
4th 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps

Overall Average Speed = approx 1953 Kbps, 1.91 Mbps

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

That isn't the bandwidth that's used on your cable modem really. He's talking more about that raw bandwidth available to your home, which includes all the bandwidth getting soaked up by digital and analogue TV. Without changes bandwidth freed up by switching off the analogue services is not available to cable modems.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Lol Where? Links??????? :) :D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I want one with 7of9 in it and ill be happy :D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Saw a couple of people in Derby had been upgraded so I rushed to the modem to reboot!

Guess what! Still 2mb!

Whereabouts are the Derby folk who have been upgraded? Spondon (which is ex-cw I think) here....

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

All of Derby is Ex-C&W. The upgrade is done on individual routers on the ntl side and there are a few feeding each area.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Still nada in crappy old Harrogate - why oh why did I ever move here!! Arrrgh its all old people, castles and stupid cobbled roads.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Lucky you :)

I'm waiting for my upgrade here in inner city Leeds. It's all graffiti, youth gangs, boarded-up houses and pot-holed tarmac roads ;)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

also in leeds and still waiting - hope its soon

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Sunny Oldham just outside Manchester and nothing here as of yet.. wont be long :)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Still 2mb here in Manchester

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Had to call NTL about another issue and at the same time asked when Oxford was going to be upgraded. He looked at my account and told me I was already on 4Mb and it was active as of today. Still on 2Mb though even after a reboot :(

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Same for me in Stockport,was told already upgraded to 4 mb, guess what?? still on 2 mb....:(

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Rang today was told the same that i have 4meg reboot still 2 meg. I'm in the solent area i was then put through to tech support then told will be done after 22nd we shall see

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Please read people! You are on the 4MBit Tier but it still may not have gone through you area! Have patience! It is... after all, a FREE upgrade

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

See, without wanting to get drawn into arguments with people again. It may well be a "free" upgrade. But at the end of the day it merely starts to drag NTL somewhere toward the same speeds as other providers give for less money.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Mon, 19 Jun 2006 18:37:59 GMT

1st 512K took 6870 ms = 74.5 KB/sec, approx 614 Kbps, 0.6 Mbps
2nd 512K took 7400 ms = 69.2 KB/sec, approx 570 Kbps, 0.56 Mbps
3rd 512K took 6510 ms = 78.6 KB/sec, approx 648 Kbps, 0.63 Mbps
4th 512K took 4536 ms = 112.9 KB/sec, approx 930 Kbps, 0.91 Mbps


Overall Average Speed = approx 691 Kbps, 0.68 Mbps


Still no upgrade in lincoln, not that the 2mb is much to write home about!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Patience is a virtue :angel:

(but give it to me now!!!) :mad:

We are still waiting in Leeds as well; it will come when it arrives.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

London? when your ready NTL :yawn:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Still nothing on the South Coast! Oh well

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Same here in stoke. Anybody else think NTL will have a mad rush to get it finished? Theres still many major cities left and only 11days for it to be completed. Hope it doesn't cause any network overloads.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I recon it will overload the network - I'm on the 10meg tier - I never get above 8meg and during the evenings get around 2-5 meg.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Yep same here, nothing in Harrogate (connected thru Leeds Proxy).

At least im still getting a decent '2mb'.

I starting to wonder if the deadline will get moved back into July? Im no expert on such issues, but to me there does seem to be quite a gap between areas recieving the upgrades.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I think it will. STB are running 4mbit in Stoke so the area is obviously ready. Flick the switch NTL :p:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

zeph to be fair they have a point to argue on since its changed on their billing.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I'm suprised they haven't done Peterborough yet. We usually get these upgrades pretty early and I've never had any issues with speed. Always got the full 10mbit and now getting full 2mbit.

I wasn't that bothered till I downgraded from 10 to 2mbit, but it feels painfully slow now :p

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

What is that you dont understand by the phrase "To be completed by the END of June". Changing the billing is part of the process, the process isnt yet complete and nor is June!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I understand it fully, but then they dont need to update the billing until the configs are changed.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Plus, everyone on 2mb/4mb are still paying £24.99 so it's not like they've hiked up your bill first and then upgraded you later and you're 'loosing out', you're still getting what you initially paid for which was 2mb. 4mb is a bonus and will be available when NTL are ready to roll it out 'by the end of June' as has been repeatedly mentioned over and over.

Regarding the billing saying 4mb, that will be the bill for JULY i'm guessing as they bill you in advance, even so it makes no difference to the bill as all they've changed is it saying '4mb' as opposed to '2mb' while leaving the price EXACTLY the same!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Indeed, i usally get around 1.9mb (stable) connection in peterborough.

Connection has been going up and down latly tho speed wise but i'm sure thats down to the upgrading of the network etc. Nightmare for online gaming hehe.

2mb PE6 area.

-NE

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Sadly, with some customers, yes they do need to. It would confuse half of them, being on 4mb and still getting billed as 2mb... :dunce:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Forgive me if im wrong here, but did NTL actually send anything out via post or email stating the FREE upgrades? Only thing ive had in the post to suggest and upgrade is the change on my bill. If I hadn't have been a regular here then I wouldnt have had a clue about the upgrades.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I wouldn't know about email, as I don't collect my NTL email anyway. There was the post on the support page (or somewhere on their site) that specified 2meg becoming 4 etc... I am assuming it'll be on the last day of the month, or even half way through next to be honest... not great at communication, are they? :rolleyes:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I would class myself as an above average Internet user - one of those people your parents and mates ring up to go and fix thier PC when they download some nasty spyware... Now I would obviously know about the upgrades as I went along to said 'support page' and saw the info, but really is average 'Joe Bloggs' NTL internet user going to do that?? Doubt it.

I think NTL most probably did that on purpose.

A: To cover thier backs if the said June deadline is missed.

B: To impress the vast majority of users that are totally clueless as to the free upgrades taking place - and yes before some smart **** jumps down my neck asking if I indeed have proof - yes I asked around the locals on my street using the same service. They were ALL totally clueless!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I've had 10mbit for half price for the last 3 months and not once did it drop below max speed due to NTL. I've always had a really good connection with them here (PE1). Unfortunately I'll be moving in a few months and I don't think we'll get NTL, will have to use some nasty DSL provider with caps and traffic shaping :cry:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I had an email telling me about the free upgrade and many others around the country had the same email. Perhaps yours was cauight by a spam filter.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Ow at!

Where in Stoke are you, duck? I'm up the road in Newcastle and still stuck on 2mb.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Well as for email notifications. NTL have long since stopped sending me emails notifying me of my direct debit payments. They were like clockwork at one time - every month my email arrived telling me how much was due. But not had anything like that for months.

So I think it's safe to say I haven't had anything at all mentioning upgrades. Have to say I did have an amusing chat with some indian chap when I called tech support about downgrading (I didn't realise you called CS) anyway, he told me he could switch my speed down but would need to keep charging me the same amount each month as for 10meg and was that any use to me :) yeah, ummm, that would have been wicked - thanks!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I'm over the other side in Sneyd Green duck :D:cool:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Taking a guess they have only upgraded about 5% of their customers and we are already approaching the later end of june, i highly doubt everyone will be upgraded by the end of this month, there's just too much work to be done. I think the majority will be done by mid July.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

hmmm, I rebooted my modem just now and it took about a minute... I was thinking it must be "doing something" but alas, still on 2 meg :(

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

End of June...

Its like Challenge Anneka, just without the helecopter and bum shots.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

oh, back to the 80's I see?....

"Dear Jim, will you please fix it for me and my cat 'Harry' to have 4 meg broadband. We have been struggling for years on this horrible 2 meg connection... thank you. Jim (age 28 and a half)"

;)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Shhh now - we best not get off topic too much, one of the nerds might burst a blood vessel!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

ngggghhh!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

STAY ON TOPIC DAGNABBIT

BOOOOM. drip drip drip

Still waiting in PE6 (Eye BTW where is our other PE6'er?) both for 4meg and a reply from Sir James, I guess I'm never gonna be an extra in The A-Team now huh?

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I suggest changing your signature to "whinge whinge, when can I get 4meg in <insert postcode>".... that way you can write anything and always be on topic ;)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

taking a guess, I suspect you're 94.23% likely to be wrong.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

well actually there just seems to be a few select areas that havent got it yet including my area (bromley). Im sure they will be able to finish it by the end of June.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

And I'm in the complete opposite side to you both, down here in Longton.

And just to keep on topic, no upgrade here yet (not that I'm needing it, I have way too much to be doing).

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Im looking to install a router this week so the upgrade would be perfect timing lol

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Some other people I know in my area (Farnborough, Hants. Comes under the Guildford francise) mentioned that they had received their upgrade so I reset my modem. A speed test showed i hadnt received my upgrade so I checked the log and noticed

060620205926 4-Error X501.28 Unit Update - Not updating. This image is not for this platform.

I have an old Motorola Surfboard 3100 and I cant say i've noticed this before (its been a trusty peice of kit for the past 6 years). Does anyone have any ideas as to whats going on, is it related to the upgrade?

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Still no increase here in Notts.:(

Tue, 20 Jun 2006 22:00:30 GMT

1st 512K took 2188 ms = 234 KB/sec, approx 1928 Kbps, 1.88 Mbps
2nd 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps
3rd 512K took 2172 ms = 235.7 KB/sec, approx 1942 Kbps, 1.9 Mbps
4th 512K took 2156 ms = 237.5 KB/sec, approx 1957 Kbps, 1.91 Mbps

Overall Average Speed = approx 1946 Kbps, 1.9 Mbps

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Ah, that explains why HG1 is not upgraded... they were waiting for you to get your router.... goo old NTL looking to kill 2 birds with 1 stone ;) Should've known there was a logical explanation :D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Still no update in Wirral for STCM.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Yes.

No.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

We have 4Mbps in Nottinghamshire! Or at least some of us do. :)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

4Mb now in Oxford :)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

yep

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

4MB here now in Mansfield :)

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I'm on the Baguley server in South Manchester and we've been upgraded about a week. Mind you I do keep checking the connection daily with the Cable Forum speed test and, touch wood, it seems pretty good so far. Here's today's test results:-

Wed, 21 Jun 2006 06:17:54 GMT

1st 512K took 1093 ms = 468.4 KB/sec, approx 3860 Kbps, 3.77 Mbps
2nd 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
3rd 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
4th 512K took 1297 ms = 394.8 KB/sec, approx 3253 Kbps, 3.18 Mbps

Overall Average Speed = approx 3721 Kbps, 3.64 Mbps

Keep checking the maintenance logs for upgrades. We had about a week's work done before the new speed arrived.

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Creeping slowly eastwards then, but Norwich still seems to be beyond its reach. Does this mean I have to wait until the 28th - or could tomorrow prove to be the day? That is (and I'm sorry if the question has already been answered), is the upgrade taking place day by day or only once a week?

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Peterborough now on 4mb. Im on Ntl 120 modem

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I woke up 5 minutes ago... immediately went downstairs.... rebooted the modem and came back upstairs to check.... still 2 meg!

I am SO glad I am not married or I think that sort of behaviour is grounds for divorce! :p:

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

I have been upgraded! I'm in Grimsby, woke up - rebooted modem and woohoo!!
Wed, 21 Jun 2006 06:49:29 GMT

1st 512K took 1141 ms = 448.7 KB/sec, approx 3697 Kbps, 3.61 Mbps
2nd 512K took 1171 ms = 437.2 KB/sec, approx 3603 Kbps, 3.52 Mbps
3rd 512K took 1125 ms = 455.1 KB/sec, approx 3750 Kbps, 3.66 Mbps
4th 512K took 1047 ms = 489 KB/sec, approx 4029 Kbps, 3.93 Mbps

They have been doing "Network Upgrades" according to the status page so I wonder if it has something to do with it?

Kev.

Overall Average Speed = approx 3770 Kbps, 3.68 Mbps

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Might as well join everyone else. Colchester has been upgraded. woot! woot!

Wed, 21 Jun 2006 07:53:15 UTC

1st 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
2nd 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps
3rd 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
4th 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps

Overall Average Speed = approx 3885 Kbps, 3.8 Mbps

I am well impressed with ntl, all these upgrades from 512 when I first got cable :)

-A8

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Another upgrade here in Peterborough

Oddly though, browsing feels slower. Maybe I'm just imagining things... :shrug:

edit: changed proxies and it seems ok now :D

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Apologies NTL. Rebooted modem and ... 3872 down and 374 up!

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Will join the happy folks.

Bexleyheath.

Wed, 21 Jun 2006 07:25:49 GMT

1st 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
2nd 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
3rd 512K took 1094 ms = 468 KB/sec, approx 3856 Kbps, 3.77 Mbps
4th 512K took 1078 ms = 475 KB/sec, approx 3914 Kbps, 3.82 Mbps

Overall Average Speed = approx 3871 Kbps, 3.78 Mbps

Re: [Merged] Speed Increases 1st June - 2meg to 4meg
 

Stoke still not happy folks! GRRR! Oh well, patience is a virtue.