Re: Virgin Media V6 - Powered by TiVo(new STB)
 

:D:D:D:D:D:D:D:D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'd take that with a pinch of salt, my old fruit.

The press announcement on 30 November has not been postponed, and the VM teams on the front line are not as informed as we are for much of the time.

VM remain very tight lipped about the 30 November event, and until then, the public facing staff will not receive any further information.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Unless this latest update fixes the speed issue on a permanent basis, current Tivo customers should be given a V6 FOC. Or at least at instillation cost.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well at least l made your day MM.;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well, the engineer has just left.

The Screen started with a TiVo welcome in various foreign languages, not sure if this is VM being ultra PC or if this shows that the box and/or software aren't exclusive to VM in the UK.

He initially said that the system would not work because my TiVo needs to be near to my router.

I then said that i'd read that Powerlines would be provided in case of this, which he had no knowledge about.

I then said that I thought it would work on WiFi, like my Smart TV. He then admitted that he'd had no training on the V6 and it was the first time he'd installed one and that VM hadn't given him any training on it!

We eventually got it to work on WiFi (but he did say that it would work better if I installed Powerlines).

It then went through a 'TV speed test'. Don't know what that means, possibly the signal from the router, or a reminder that it shouldn't be running slow like my old box??

After he left, an on screen box covered part of the picture saying to call 150 as there was a problem with my account!

I went back to the screen that shows any downloads taking place and it was still (slowly) downloading something. After waiting until it had finished, the message no longer appeared on the screen about my account, so I assume that it needed to know what package I was on to know which channels to grant access to.

Now the EPG is greyed out (apart from the FTA channels) and the on-screen message has reappeared, so I'm going to call 150.

Edit: And so another VM farce begins:

1) Gave all my details, password etc. First line faults can't help me because second line faults deal with all V6 problems.

2) Put on hold in a queue. Had to give all my details again. Second line faults say they cannot help me and will put me through to CS as it is they that need to "enter the codes and Mac address on the Q screen".

3) Put back in a queue. Had to give all my details a third time. CS say they cannot help me and put me back through to faults!

4) Put back in a queue. Gave my details for a fourth time and explained that my patience was wearing thin.

Faults don't know the Mac code and ask me to look on the back of the TiVo to find it out. Luckily my carer had just arrived and looked, there wasn't a Mac code at the back, but there was one at the bottom.

5) Now being kept on hold for ages whilst they "talk with the technical team" to "try and get it all sorted out" as the V6 "doesn't appear on my account".

I guess that this also means that I won't be able to transfer across my Series Links etc.

Even with the limited functionality, it's working instantaneously when recording, channel surfing etc.

After a 10 minute hold, got told that the engineer will call me within the hour as he will have to come back to let them know the Mac number (the Mac number that I had already just provided).

I've taken time off work and all that has been achieved is the ability to quickly access a few FTA SD channels with no VOD services at all.

I can feel another complaint coming on...

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

How does the new box look?

Same menus as the old box? I guess this is predicted?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's smaller than the old box, but looks just as it does on the pictures.

The menus etc that I've had a play about with look exactly the same, but many won't work because it's not yet working properly.

I did want to see if it could stream to a tablet like Sky Q.

Do you know why they can't just input the Mac code that I gave to them (whatever that is!) to get it to work? It seems daft to get the engineer to come back out just for this. Maybe it's a security thing??

I thought Mac codes were something to do with changing broadband providers/the internet (and therefore the VOD service/IPTV channels/apps etc) and nothing to do with the linear channels.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Have you got a 4K tv Richard?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Nope, so I can't have a play with 4K YouTube (I don't subscribe to Netflix).

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well as Virgin customer with a 4K tv and Netflix subscription, I think you should give that box to me lol The V6 box is wasted sitting there mate :angel:

You can have my perfectly working Tivo box, I don't mind haha :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's worrying they are sending out untrained engineers, to install a box they aren't trained on, then -mod edit-you around call center to call center not helping you at all wasters

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Too slow :D, unless the new update has worked!

Exactly, they really don't do themselves any favours do they.

Well, over an hour has passed and no engineer phone call or visit as promised.

I'll ring them one more time. If it's not sorted to my satisfaction, i'll be looking for some answers and something by way of an apology.

If not, i'll cancel (as per my legal advisor I informed them that I would not be entering into a new contract until I was fully happy with its performance, which VM have accepted).

After my experience today, i'd urge others to do the same ;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It would be worrying if the box had launched but it hasn't. You made them give you it early so can't really complain if it doesn't go smoothly.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't think it's too much to ask that staff are trained in the products that they are dealing with and that calls are returned when promised.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You don't need a legal advisor lol, that is what "cooling off" periods are for :D
They are designed to give you time to pull out without penalty if you feel the service isn't right for you.

What something as an apology would you accept? Not sure they will give you anything considering you have a V6 box before launch, mate :-)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes,that would be too easy though and wouldn't allow a chance to hijack another thread

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

And I suspect that's why the Tech wasn't trained as most of the V6's have gone into 2 areas, according to other posts I have seen.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well main thing is to keep yourself totally in the right is this situation, but if you haven't signed a new contract for v6 yet, what about the contract before v6 arrives

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I get legal advice free through work, so it doesn't cost me anything :D

I'm not a new customer, so was told that a cooling off period didn't apply and that a new one year contract would be automatically activated, so we put this proviso into the contractual agreement.

Update:

Nobody called or rang me back, so I called them again.

The story has now changed to "it's a national fault, some activations are working and others not". Because of this, the V6 thinks that I still have my old TiVo, so won't allow me access.

A very pleasant technical manager then called me back to apologise. He said that they were trying again and that they will call tomorrow to double check if it's worked.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Haven't you got this V6 box before the official roll-out has begun though?
If you'd waited until they are officially available, the tech would probably have had some training ;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Never thought of that! Thanks for pointing that out, I guess that legally they could bring back my old TiVo and hold me to the old contract until next March.

All being well it will soon be sorted and I can have a play. I'm happy to answer any questions or provide any information, but not if people believe that this is "hijacking the thread".

Edit: Yay! It's now working as a type, I feel like a kid on Christmas morning :D

---------- Post added at 17:47 ---------- Previous post was at 17:45 ----------

Fair point.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

What does "working as a type" mean?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The missing pay channels started working as I was typing the post and the message overlaid on the FTA channels disappeared :)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If they did a proper trial maybe these issues would have been addressed #justsaying

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Name me a product what's launched without one single issue #justsaying

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well l cannot remember one although at my age the memory is not so good any more.:D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I kind of agree with that and that is exactly what the old cableco did. But...

There is a pool of people out there (ie, here) who are willingly to test things. The problem is, if you want to keep something secret, how do you do that with customers? If it's employees, you can make them sign a NDA (non-disclosure agreement) but you can't do that with customers, or if you did, how would it be enforced?

What has been very clear to me this time round is the lack of leaks surrounding this new box. I've gotten titbits of info here and there over the months, but its been as tight as I have ever known it and that is clearly what VM wanted.

I understand that the testing by the employees finished about a month ago, so the box has at least been "out there" and tested by some. The only thing is, employees will never want to rock the boat too much, so I wonder how reliable employee testing of equipment/software really is.

PS: Richard, glad its all worked out for you

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Past hardware has had issues but also had customer testing the v6 has had "in house only" to my knowledge.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm sure Richard and any other lucky V6 customer who frequents this forum will be more than happy to answer questions.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Many thanks Horizon.

The technical manager called me back to check all was well (which it is).

I asked him if it would allow me to stream like the Sky Q box. He said that, as the box is so new, this hasn't been activated yet.

However, it will be in the future and that there "were lots more features in the pipeline" and that "it will be amazing what the box will be able to do once it's fully utilised".

A NDA was never mentioned to myself, but he did say that thus far only 2,000 have gone to customers.

I assume that the other 8,000 have gone to VM employees and the gadget websites/journalists etc.

Unless the claim that the 10,000 earmarked to be distributed this year have already been given out was incorrect and there will be ~ 8,000 available until the end of the year.

---------- Post added at 20:41 ---------- Previous post was at 20:35 ----------

Yep, no problem at all, I'll be happy to help where I can.

I was a bit afraid that this would be seen to be hijacking the thread after what Any Permitted Route said earlier, but with hindsight I can't see how sharing my experiences of the new box with others could be viewed as hijacking or off topic :confused:

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Richard, Can I ask what you mean by 'stream like the Sky Q box'?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

AIUI, you can stream your recordings and VOD to your tablet or smartphone from the main Sky Q box.

After I asked the question, he did say that when this is activated, "you'll be able to stream anywhere in the house".

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, with Sky Q you can stream recordings or live TV to up to 2 mini boxes and 2 tablets at the same time, with no impact on recordings.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You can already stream recordings and On Demand from V6 to the iOS version of the TV Anywhere app. I have done so to my iPad Mini.
What is missing is an updated version of the Android TV Anywhere app with this function, I think.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

5000 have gone to new customers, as of yesterday that is.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I guess they mean the MAC address which will identify your box on the network as every box has different address. All networked devices such as phones, computers, tablets etc. have a unique MAC address.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Ahhh right. He seemed to think that it hadn't been enabled at all yet.

My tablets are Android (not that the engineer who called me knew this) so I guess it won't work anyway. TV Anywhere certainly doesn't :(

---------- Post added at 23:06 ---------- Previous post was at 23:05 ----------

Can you stream VOD? Maybe they don't think this to be necessary as you could do this with your tablet anyway.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Source?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Did any channels not stream recordings

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's not a function I would actually use, preferring to use TiVo/V6 to record programs to watch on our TV but I believe there are restrictions in channels and/or programs. As to the current list of restrictions - pass.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The page with MRS restrictions has gone. Could it be there are none now?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I think it streams them direct, without going through the Sky Q box.

The app on the iPad/iPhone looks exactly like the interface on the main box. There are options to download a show to the main box or to the iPad/iPhone or to "watch online".

For VOD (not recordings, which you can only access when at home, or if you download to your iPad/iPhone while at home), the options are exactly the same whether connected to your home network or to 3G/4G, so I suspect the stream is direct to the tablet/phone.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

What are they going to do are the replacing the old TiVos or do you have to buy one or will there be discounts

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The commercial details for V6 haven't been announced yet.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No announcements have been made yet, Pster.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I didn't have to pay anything to upgrade and someone has posted that CS have said that customers will be upgraded for free, however, as Ben says, no commercial details have yet been announced so this may not mean anything.

I've noticed that there are duplicate greyed out apps on the V6 eg the iPlayer, when clicked on an "App temporarily unavailable" message appears.

Can someone please check if this is the same on the old box, if not, I wonder if these are some form of an app version of channel placeholders for future services.

When the box is widely available, could we see more apps coming to TiVo??

Talking of the iPlayer, it's now almost instantaneous and is quicker than using my Smart TV as I used to do before.

One thing about every digital TV service that i've ever used is that there is always a couple of seconds delay when changing channels. Apparently, this is because the boxes have to decode/decompress the signal.

With the V6, it's like going back to the analogue days- it's instantaneous! Not sure how they've managed to do this, but it makes channel surfing much quicker and easier.

In fact you now have to be careful not to miss a channel on the way!

Loading apps is much quicker too, obviously it's not instantaneous as it has the additional task of connecting to the internet; it takes about the length of time that the old TiVo takes to change from one linear channel to another.

What's Sky Q like in this respect?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Handy link for all those who'd like to know a bit more :-)

http://www.virginmedia.com/shop/camp...-v6-about.html

If you scroll to the tips link, it tells you all about recordings and streaming to other boxes

http://www.virginmedia.com/shop/camp...soon-faqs.html

The only issue I see, is if you have a V6 and a Tivo, for them to be able to "pair" to watch recordings across devices, you need to wire your old TiVo to the superhub via Ethernet or powerline :-(

"With the V6 box you can start watching a show on TV downstairs, press pause, and pick up where you left off in another room, on another box.

First you’ll need to connect both your V6 box and your other TiVo® box to your Virgin Media Hub. For your V6 box you can do this via Ethernet, WiFi or Powerline. For a TiVo® box you can do this using Ethernet or Powerline."

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Thanks for the link, I'll take a look at this :)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

took this quote from an Express article - could be interesting take on the invite they rec'd


"Those looking for an alternative to Sky Q could be in for a treat.

Virgin Media has mailed out invitations to its next media announcement, where the firm is expected to announce a next-generation 4K Ultra HD set-top box.


The invitation resembles a cinema ticket – hinting at a possible announcement around movies for Virgin Media customers."


http://www.express.co.uk/life-style/...ase-Date-Price

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Or maybe a theatre ticket! It certainly sounds like they will be putting on a bit of a show!

I just hope the UHD films are not all more expensive pay per view courtesy of Virgin Movies, but I expect they will be. Sky is unlikely to share its offering with us in the short term.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

... probably the movies reference is about Amazon coming onto cable.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I have a feeling you could be right, OB. Would be a nice surprise if VM have already agreed something in place for Sky Cinema 4K UHD movies...That's probably wishful thinking though :D

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, you may well be right about that. They will also doubtless emphasise their price discount for Netflix UHD access.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

That got my attention! Very interesting.

It's one of the most basic features, yet cable has consistently failed to have fast channel change since going digital.

I think Monday it will finally be my time to call Retentions about the price rises and other things....;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I don't think that channel even exists yet, UC. Aren't these films shown on demand on Sky at present?

---------- Post added at 17:13 ---------- Previous post was at 17:08 ----------

It's beginning to look like Virgin's speed problems will soon be in the past. I can't wait to get this box, personally.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's the On-Demand Sky Cinema films I was talking about, OB. The ones that Sky Q customers have access to as part of the Sky Cinema package.
Fingers crossed VM have agreed a deal with Sky for us...that's where the wishful thinking comes in lol

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Let's hope that VM can pull something out of the bag, but I think Sky will be reluctant to make their UHD stuff available to other platforms in the short term. However, I will be more than happy to be proved wrong.

The words leopard and spots come to mind...

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Sky Q is instant whether its accessing a menu or changing the channel or accessing On Demand. You'd really have to see it yourself though, there are a number of YouTube videos and reviews. Using the now/next mini guide on Q is so fast I do scroll past channels sometimes but their on now also shows a mini video of what is currently on that channel if you leave it there for a few seconds.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Not sure if it's my imagination, but the pictures on the recordings seem to look a lot better too. I'm not sure if the quality or age of the HDD can affect this.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'd disagree with sky q being instant. Complaints from many users on black screens of slowness lately. Mine is cancelled, sky could not resolve the many many issues. So many in common with other users and highlighted in their forums. Order in for virgin as we speak. Some good deals ATM

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

CEO's office

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yeah I agree and sadly 4K movies for virgin customers will come at a premium on top of sky cinema

---------- Post added at 21:43 ---------- Previous post was at 21:41 ----------

Well I think for me, why pay for sky cinema and no access to sky cinema 4K on demand

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I have Sky Q in my holiday place and it works fine. I was shocked when I looked at the Sky forums and saw the number of issues some people are having.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Hi guys,

I'm on V6, any questions please ask away.

Hoping for Amazon Prime to come on the Apps section soon, 4K TV en route, should be here next week.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I haven't had a single issue with any of my Q boxes.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You might not need the app on the V6, it may already be on your new TV.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Me neither, thats why I was surprised when I looked at the issues some people are having

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

It's relatively new , go onto the Apple communities or Android after a major new software release , look at the issues VM have had with their current Tivo software.

Like Stephen I've had very few issues but again like Stephen I have Sky Fibre and the Sky Q hub , many of the reported issues are from people with other broadband providers kit. In an ideal world Q would have been limited to Sky broadband and Sky Fibre customers for longer to allow longer testing with third party routers and get the Powerline functionality out.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

.... of course, if we were to go down the conspiracy route, perhaps Sky may not be in too much of a rush to get things fixed with third party hardware, in the hope that customers pool all their services with Sky. If we were to go down the conspiracy route, that is....;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Well, Sky are known to be sly, underhand and manipulative.

Received a letter from VM today. It formally apologises for the way that I was treated when I called to cancel and for the subsequent problem with activating my new box.

They have knocked off a further £9 a month by way of an apology.

Unfortunately, there is now a new problem. The system to transfer Series Links, Thumbs up and Wish lists is not working.

I'm not sure if this is affecting everyone or just TiVo to V6 customers. There is no timescale to get this fixed, but if it's not done soon the settings will be automatically deleted.

I have had to waste time and go to the inconvenience/trouble of setting up the ones that I can remember again and am missing episodes of the ones that I can't remember.

If i'd have been told about this beforehand, i'd have made a record of them.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I hope to get the V6 in December.

I have taken the precaution of listing all the recordings I have on my existing Tivo, and which episode of each I am up to, so that I will be able to put measures in place to re-record the stuff I haven't had an opportunity to watch yet, or alternatively to use the on demand services available to watch them.

It is handy that there is a facility available to transfer series links and wish lists, but not the end of the world for me if that arrangement fails. I can just use the list I have drawn up, and ensure I pick up any new series from the TV magazine.

I think we rely too much on the technology these days: always good to have a backup plan!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I'm convinced that a lot of the problems people are having are either of their own making by messing with settings not meant to be messed with by the average user or simply exaggerated.I have experienced very few issues ,even so i appreciate that new tech takes a while to get right ,Sky+ took years of development to get where it is now.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

At least your box is fast now so it shouldn't take you long to get it all done ;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Are you able to confirm whether or not the V6 box can be operated by infrared remote control? It's been suggested (earlier in this thread) that it can and that the old Tivo remote will work with it, however it would be nice to have confirmation from someone who actually has the box.

Might sound like an odd thing to ask, but I have a Harmony one "all in one" remote setup to operate all my AV gear, and I would hate to have to use a separate remote just for the V6.

Cheers,

Cliff

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Yes, both the old and new TiVo remotes operate the V6.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Brilliant!! Many thanks for the quick response.

Cliff

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

A very wise thing to do OB.

I had over 400 though!

A lot are Radio 4 stuff and I can't remember them all.

I'm glad that this was asked as it reminded me of something that might be significant.

When the engineer installed my V6, he asked if I had my old remote control to hand. When I passed it to him thinking he'd want to take it to go with the old box, he just wanted to show me the size difference between the two and said that I could keep the old one as a spare.

Was anyone else with a V6 told that they could keep their old remote control?

I'm wondering if they're going to phase out the old remotes in favour of the new smaller one for all TiVo's and V6's??

Unless they do actually intend on eventually converting everyone over to a V6, so have no need for the remotes? I guess they have to take back the boxes themselves under the electrical recycling regulations.

I tell you what, the six tuners are even more convenient than I thought they would be.

It now means that there are hardly any clashes, so there is no need to reschedule recordings, which in turn means that there is extra capacity available to prevent future clashes.

When there is a clash, because it has six tuners, 99% of the time the +1 channel can do it instead, meaning that there is no longer a need to search for repeat showings.

It's now possible to get most programming in HD when this is available too.

Also, when watching live TV, it hardly ever has to use the tuner you're using and i've been able to turn padding back on for programmes outside peak times.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Was the same when I got my Sky Q. The main box comes with both an infra Red remote and a touch Blurtooth one. They leave you with both.

The wife prefers the Infra Red as it has real bottons for everything but I prefer the bluetooth as it as a touch pad and touch bar for play and pause/FF/RW features. That and I can use it with the doors to my media cupboard closed.

Some people might like the older one better due to the button layout for TiVo.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Are they giving these to existing customers? My brothers TIVO is very slow, they are due a negotiation as have been out of contract for 2 years now so want to see if i can get their TIVOs changed offer as part of an offer to stay.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Not yet as it isn;t officially available till after the press event at the end of November.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

TV delivered yesterday, you're right, watched Grand Tour on Amazon Prime with the App on the TV, absolutely superb!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Glad you are happy. I must admit when I recently bought a new smart TV I didn't fully appreciate the advance of having the Netflix, Amazon and YouTube apps on the tv. I thought it was a gimmick but now I use them all the time to access 4K content. YouTube have some stunning content.

Lets hope that the iPlayer and other TV apps follow suit and include 4K content.

Enjoy!;)

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The UHD picture quality of The Grand Tour is brilliant.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The BBC have confirmed that they will be using the iPlayer for their 4K content.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Agreed - just watched it on Amazon Prime 4K.

Enjoyable, as always.

---------- Post added at 14:51 ---------- Previous post was at 14:47 ----------

tbf, what they have actually said is http://iplayerhelp.external.bbc.co.u...lanet_earth_4k

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Just been on virgin tv anywhere website and gone to manage my devices I now have 2 devices appearing. However I only have one tivo box + a v+ HD. Could this mean i have a v6 awaiting dispatch (Have signed up for v6 pre register)?

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

No, what you are seeing is the much reported phantom TiVo box. Sorry.
PS The V6 is worth waiting for.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

I appear to have a phantom box too.

Has everyone with a V6 only got 1TB like myself?

Nothing has been mentioned about the 2TB that was rumoured to be coming.

I would have preferred one of these, but didn't want to sound ungrateful as it was provided at no cost.

Having only had the V6 for three days and having watched some recordings, i've used 25% of the HDD already!

I guess this is the downside of having 6 tuners as it enables me to record more HD broadcasts and first transmissions as opposed to having to push them back.

---------- Post added at 15:40 ---------- Previous post was at 15:15 ----------

Actually, you're right, they haven't actually confirmed it, but I think that it will come to pass.

Due to restricted bandwidth being available on DTT and the high cost of broadcasting 4K content, I can't see how else they can do it.

http://www.express.co.uk/life-style/...D-video-launch

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Christ, Richard! What on Earth are you recording to have used 25% of your hard drive on three days? :Yikes:

No wonder your last Tivo gave up the ghost!

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Lol, I think it's also because it's recording things that I've already seen as it no longer has the list in 'Deleted recordings' to cross reference with.

When I get time I'm going to try to sift out any that i've already seen.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Oh, I see. Yes, the series record + does pick up on a pretty large number of programmes!

I decided to watch Lucky Man when I saw that series 2 was screening, and the series record + picked up series 1 as well from on demand! Pretty amazing.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

If you didn't want it to pick up series 1, series link+ allows you to specify a starting series number.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

You can deselect the streaming option within the SL details if you want to, I've gotten rid of a few shows in my long list by doing this.

This is a useful feature to have, unfortunately I never made a record of where I was up to in any given series.

Hopefully others will learn from my mistake.

The V6 appears to have an external PSU, hopefully this will help to keep the box cool as I don't believe it has a fan. This might be one reason why the box is smaller too.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

The existing Tivo has an external PSU and no fan. Can't comment on the new box.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

V6 is the same.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Something else useful that it seems to be doing; before when I came across a greyed out planned recording, I had to go into the screen for the entry and set it to record it.

Now, as soon as you go into the entry, it appears to assume that you either want to record it or delete it and lists it as to be recorded (it can't be deleted in greyed out mode).

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Does the V6 have a optical audio out? I have a 4K telly but only a 1080p AVR so will need optical to have 5.1 as I don't want to buy a new 4K AVR any time soon.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

My 4K tv is connected via optical cable to my Blu-ray surround sound. The sound from my TIVO and PS4 all comes through directly without the need to swap any cables.

When I get the V6, I'll just do a straight swap with my current TiVo leaving the optical cable as it is. You won't need to connect the optical cable to your V6 at all.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

This isnt a option for me as I use Dolby TrueHD and DTS-HD Master Audio on my kodi box and blu rays I would have to change my telly sound options every time.
I have to do it every time I watch 4K on netflix or amazon from the telly have to turn on ARC on and off if I leave it on it limits the AVR to just stereo audio. I can cope with this as currently it's only every friday for grand tour.

Re: Virgin Media V6 - Powered by TiVo(new STB)
 

Is there an adapter for the "SCART out" included in the box?

It concerns me that the port isn't labelled on the picture so may be disabled:

1. Coax
2. Audio
3. HDMI
4. Ethernet
5. Digital Audio
6. Power
7. On/off switch
https://www.cableforum.co.uk/images/local/2016/11/1.png


My parents have an old TV but they would really benefit from the additional tuners and I think their V+ may be dying.