Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hemel Hempstead

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

So ther are three area 31s. I believe that the old franchise areas have been retained by VM. Seems silly to me.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Very silly!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My last 50Mb chart before switching to 100Mb

http://www.thinkbroadband.com/ping/s...26-04-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Another colourful day

http://www.thinkbroadband.com/ping/s...29-04-2012.png

I'll so miss all those pretty colours when I'm finally on Infinity :(

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Here is a current chart for my new 100MB using a Superhub

http://www.thinkbroadband.com/ping/s...30-04-2012.png
Pretty stable and so far no issues.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm area 31 too - Northampton. I did work in the Winnersh Triangle for a time though and at one time almost bought a house in Hemel... Spooky....

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...30-04-2012.png

Quiet happy with mine. I seem to be in a low utilised area.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

loving mine at the moment :) resoltution date for "next month" :rolleyes:

https://www.cableforum.co.uk/images/local/2014/10/9.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Ouch that is horrible.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I tried really hard, just for you.

http://www.thinkbroadband.com/ping/s...30-04-2012.png

Incidentally all these spikes just before 6am on my "other" line are really beginning to annoy me. It used to be like this a few weeks back:

http://www.thinkbroadband.com/ping/s...23-04-2012.png

And this was yesterday:

http://www.thinkbroadband.com/ping/s...29-04-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Well this is the previous 24 hours after my 60 meg "Upgrade"...

http://www.thinkbroadband.com/ping/s...01-05-2012.png

Compare that to when it was simply 30Meg

http://www.thinkbroadband.com/ping/s...29-04-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Aside from the spikes which I presume are from your own usage, and big red blocks of disconnections, it doesn't look that different.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

the spikes are longer now
same for me, ... upgraded from 30 to 100 and are huge spikes, when i was on 30 was much smaller....so is not just me...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

probably because on 30mbit, the only thing your stressing is the superhub, using its CPU and slowing its ping response, whereas on 100mbit, you can wipe out the network

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Can anyone explain this please? I've only just worked out how to post this, or at least I hope I have.
http://www.thinkbroadband.com/ping/m...222ed9fbea.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Fail. How hard is it really to click the Share button?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

qas, the share button on where? I have no idea.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

make sure you have create a monitor
when you create a monitor then in the page where you can view it..under the monitor...you will see this options

Edit | Disable | Delete | Show Previous Days | Share Live Graph | Share Snapshot Graph

click share snapshot graph then generate at next page then at next page copy the last text with the message
Small Graph (500x219 px) - BBCode (for forums; not yet supported on thinkbroadband forums)...
...and paste it here

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

[/COLOR][img]Download Failed (1)[/img][/QUOTE]

that is bad...all day
i think VM was in hurry to double speeds to catch BT infinity...seems now will face more troubles until full updates are done
perhaps you should call them and complain

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Thanks babis3g, almost got it right :)

---------- Post added at 01:04 ---------- Previous post was at 01:02 ----------

Oh well. at least I learned something tonight. Cheers :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

open this http://tools.virginmedia.com

under Your Access Info...

Client Host Name: -craw ?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

what the hell is that

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

O2/Be Aberdeen, like the image says.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

yeah i gathered that but whats going on there?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

useage by the looks

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:mad:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Last day of my 30mb Virgin connection before moving to Sky.

[img]Download Failed (1)[/img]


Yesterdays Sky graph (10MB)

[img]Download Failed (1)[/img]

Sky lines minimum ping seems to be higher but if im being honest i find it more stable even with the reduction in speed.

BTW the last days Virgin graph actually looked quite decent for me :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My current 100MB chart


http://www.thinkbroadband.com/ping/s...02-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Backbone congestion.

---------- Post added at 15:33 ---------- Previous post was at 15:31 ----------

That's actually the first time I've seen a Sky graph. To be honest it looks surprisingly bad, much worse than I'd have expected.

That said the yellowness is mostly consistent throughout the night and even lower at peak times, suggesting it's more something systematic causing it and not congestion. Perhaps simply how fast your router responds to pings while idle.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/06/97.png

---------- Post added at 15:37 ---------- Previous post was at 15:36 ----------

Maybe they use heavy interleaving?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No, interleaving causes lots of green, not lots of yellow.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

what the hells happened!!! I was expecting it to get better not worse :fit:

https://www.cableforum.co.uk/images/...2012/06/68.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've been happy with my connection all the time, ever since I moved up from 50Meg. Always been rock solid... (Touch wood)

http://www.thinkbroadband.com/ping/s...02-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Really? I was fearing the worst when changing from Virgin to Sky and im quite happy with it if only the green was lower seeing as i struggle to get into games with 50 ping and lower. As far as interleaving goes they told me it has been reduced to the lowerst they can which is 8ms.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I thought they had a fastpath option with zero interleaving (possibly known as "gamer mode")

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No they dont do fastpath but a few on the sky forums have managed to get on it unofficially. The gamer profile is 8ms which im already on.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

On the LLU I believe they change the profile to one with reduced interleaving and a lower max delay

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Damn. If Sky run compulsory interleaving on all lines I'd be disappointed too. If it's 8ms interleaving then I guess that's in both directions = 16ms in total. Even so, your green is almost exactly the same as mine, and I'm in Scotland (high green minimum because of distance) and I've got 15ms of interleaving too.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

BE is a complete mess in the north now, daily complaints almost on tbb.

---------- Post added at 21:19 ---------- Previous post was at 21:17 ----------

you probably interleaved, thats the down side of xDSL it seems some isp's love interleaving too much to keep support requests down. It should be possible to get it switched to fast path if you want it, which will drop the min latency at the risk of line instability.

edit. read further replies yeah sky I forgot love interleaving, on their LLU they force it enabled although I didnt expect them to have that control on the openreach provided FTTC service.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Shame, that leaves O2/Be as the only fully unlimited provider that allows you full control of SNRM and interleaving that I know of...

... And yes they do appear to have turned to pants :(

Nobody has any control of the interleaving on FTTC at the moment, so Sky has no ability to force it either on or off. Which might be a good thing.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:(

http://www.thinkbroadband.com/ping/s...02-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

The red parts are when the SH was offline and then rebooting during the change from 4 downstream channels to 5.

http://www.thinkbroadband.com/ping/s...01-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

There is alot of Green on that sky line...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

can't wait until these thase upgrades are done in Crawley.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I'm still on 4 downstream channels.

[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah but I was talking about the strange pattern of yellow.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I started doing this again yesterday (I couldn't when port forwarding as that seems to break the ping response)

http://www.thinkbroadband.com/ping/s...03-05-2012.png

It's pretty good though VM could quite clearly do much better when looking at monitors from other ISP's I count my blessings I don't have to put up with what many customers have to on VM.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah they do unfortunately force interleaving on the line. Apparently its set at 32ms by default :dozey:. I emailed Sky last night to check the interleaving issue and got a reply from an advisor who never answered the question and sent me a bog standard slow speed checklist. Probably didnt know what interleaving is.

So am i correct in thinking then qas that the higher green on mine might be because of the distance from the exchange and therefore i cannot get it lowered? Im in Scotland too and Samknows says im 1.58km from the exchange although that is straight line distance. Im a total noob with ADSL having been with Virgin for my broadband since the Cabletel days.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Now on 6 downstream channels but have had some serious issues all afternoon
[img]Download Failed (1)[/img]

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I've worked there too (Winnersh Triangle). Nice to work 2 minutes from home. I'll check to see if VM are still there. The site is due to be pulled down in 2013. The backbone runs through that building. They've also moved the Reading hub from Boulton Road. Where to? I'd like to know. Big works in the Reading area.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/05/57.png

what the heck is my connection doing today? Those spikes are so regular, and at a time of day nobody was using the net within the house. I've never seen anything quite like it before on TBB monitors.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

upstream congestion so the extra DS wont have helped.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

No, distance from exchange doesn't really have much effect. Speed of electricity in copper is almost the speed of light, so 1.58km would still be covered in way less than 1 millisecond.

Given you're in Glasgow and have 16ms interleaving, your minimum latency looks about right. Your minimum latency is comprised of:

Inherent latency of ADSL itself - approx 8-10ms
Additional latency of interleaving - 16ms
Distance to London - usually around 9-12ms depending on ISP.

The first and third cannot really be changed - without switching ISP - but on the other hand interleaving makes up almost half your total latency and that can be changed, if you complain enough to Sky, apparently.

Do you happen to know if FTTC is coming to your area? If so, that reduces line latency to about 4ms, and usually comes with no interleaving, leaving you with a total latency of around 16-20ms.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Many thanks for the info qas. No mention of FTTC coming anytime soon but you never know.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

As I understood, FTTC has interleaving which cannot be disabled

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Negative. Interleaving on FTTC is automatically controlled, but by default it is off.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Central heating perhaps,,,,,,,,, a long shot I know

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

the cable could wear out but it wouldn't cause that could it :confused: disconnections/unreliability may be ?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

could be a 100mb user uploading something but it seems very strange that the patterns are so regular

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

This is about as good as it gets here...

Attachment 23444

Thats when we were away.

Give me 4.30am anytime

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

100mbit in E17

https://www.cableforum.co.uk/images/...2012/05/55.png

I've always monitored my connection but I've never noticed any issues in daily use and get nice speeds on usenet! My dad also uses plenty of Skype and he's never complained.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Why is my connection doing this? The red is where I rebooted the Shub and DIR-615. It's doing some very odd stuff recently. Can anyone shed a light on what's going on, please?

http://www.thinkbroadband.com/ping/s...06-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Just looks like congestion to me.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

My connection has been like that for days qas. Look at this: http://www.speedtest.net/result/1935906082.png
This is not an uncommon reading.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Congestion on VM isn't an uncommon occurrence either, it's been getting a lot worse since the double speed upgrades.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

yeah looks like congestion to me.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

£5,640m debt..... nice

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Puts my £27k in perspective, eh?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Most major companies have billions of medium and long-term debt - money is borrowed for growing the business, and paid back from the profits raised from the investment.

It's the Debt to Equity ratio that is important, and whether they can earn a higher rate of return than the interest rate at which it borrows, when becomes profitable for the business to borrow money.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Hi guys, here is my chart with all it's beautiful colors (10 Meg connection)

http://www.thinkbroadband.com/ping/s...04-05-2012.png

VM is adamant there is no over-subscription or congestion issues in my area, so after Shub change and forward path attenuator installation nothing else can be done to solve this mysterious problem. Needless to say, no internet here in the evenings.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Call retentions - they may offer compensation or an early doubling (which may or may not work out better). TBH if mine were like that I'd probably risk ADSL assuming Infinity isn't available yet - if it is why are you still on cable?

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Has anyone noticed an improvement since the pirate bay block?

I know it isn't going to stop many people from using torrents, but there will be some users who are incapable of figuring out alternatives. Would be interesting if its alleviated any of the strain on the congested parts of the network.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not personally, if anything mine has been worse.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah mines a lot better - nearly perfect as you can see below....

http://www.thinkbroadband.com/ping/s...06-05-2012.png

.. or maybe not...

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Yeah, no Infinity here until September. I'm thinking about going ADSL way, I'm offline each evening. That's what I'm having now. I presume one of my neighbors switched on his gaming console today after 4pm

http://www.thinkbroadband.com/ping/s...07-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

A neighbour switching on a gaming console wouldn't give you a terrible graph like that.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

It must be a Premier League match then, with 10 neighbors switching on their tellies. :)

Those spikes puzzle me. Sometime I could have just normally terrible connection on some evening, with a lot of yellow, but almost no red. But sometimes it just switches off, like today. I suspect that it must be some interference in the street cabinet.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

BT haven't blocked it yet so no. :) :cool:

http://www.thinkbroadband.com/ping/s...07-05-2012.png

VM connection doing nothing but TBB monitor

http://www.thinkbroadband.com/ping/s...07-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Digital Television has no effect on broadband at all. :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

denbursl your utilisations looks high even at 10am, so it could be that there is simply more user activity at 4pm which takes it over a useability threshold at 4pm putting it in packet loss. In short, too many users in your service group which VM need to fix.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

here is my last one i am on the Cosham UBR. the red bar between 2-8am is where the superhub was switched off

http://www.thinkbroadband.com/ping/s...07-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Not impressed.
http://www.thinkbroadband.com/ping/s...07-05-2012.png

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/05/49.png

No.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

[QUOTE=denbursl;35424639]Yeah, no Infinity here until September. I'm thinking about going ADSL way, I'm offline each evening. That's what I'm having now. I presume one of my neighbors switched on his gaming console today after 4pm

hhmmmm probably that was is happening...sometimes i have same issue
evenings i am not home and pc is off most of the times and are big and lots of spikes (but not as bad as yours)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I saw a test recently by someone who runs his hub as an access point on his network, and it tends to spike it's latency randomly from say 12ms upto 100. It's the only piece of hardware that does this on his network, the rest is rock solid stable... says it all about the superhub.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

https://www.cableforum.co.uk/images/...2012/05/37.png

Haha, my god it's so bad!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

thats a clear case of not suitable, if you havent done so register a complaint with VM. Then 6 weeks after you sent the complaint and assuming they not fixed then complain to CISAS here. http://www.cisas.org.uk/CustomerInformation-4_e.html.

Also you can try complaining to the CEO and someone from his team will take it up, its usually better than tech support.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

I may do. I spoke to them yesterday and they said there was high network utilization (yeah no kidding haha). They gave it a fix day of Friday but I remain pessimistic if the stories on here are to be believed.

Cheers for the link, if it isn't sorted after 6 weeks I'll send off a complaint :)

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...09-05-2012.png

100mb/sec of FAIL.

Notice how the lag corresponds exactly to peak times, with a massive spikes as everyone gets home from school/work. You can see the spike at 12PM where people have configured their computers to start downloading. Big spikes around 8PM and 10PM as TV programmes end and people hop on to iPlayer etc.

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

http://www.thinkbroadband.com/ping/s...09-05-2012.png



I complained about poor service and I think they did something because my upstream channel ID range changed and the service has been perfect for gaming

Pity I didn't have this for the past 18 months as I'm moving house next week and have to leave VM because they don't/won't cover the area

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:shocked: nice!

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Mine from last Sunday (06/05/12):

http://www.thinkbroadband.com/ping/s...06-05-2012.png

However, my mums for the same day is even better - she's VM too, but most people in her neck of the woods are crinklies who might do a bit of shopping and check a few emails!!!

http://www.thinkbroadband.com/ping/s...06-05-2012.png

Cheers

Grim

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

:( check mine out in my sig :fit:

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

Cloners came back then

Re: Think Broadband Ping Monitor Results (POST YOURS)
 

lack of capacity and clones. what else?!