Re: TiVo
 

My point regarding the 'equipment you don't own' thing is that it essentially skanks customers like me, who move about regularly and not always to areas with VM.

Everytime I move out of area then back again I'm expected to pay a different cacophony of made up 'connection fees' and 'rental charges' on top of whatever they may or may not charge for installation. If I'm expected to pay £149 towards the cost of a box I'd like to have some assurance I wont be expected to pay the same again 36 months down the line.

Re: TiVo
 

Thats a fair and valid point.

Stop moving then :p:

Re: TiVo
 

Is the obvious solution but unfortunately unattainable. I am going to avoid places without VM from now on though, if only because I miss it (and city life in general).

Re: TiVo
 

I don't consider us poor VM suckers. The VM product and service is arguably far superior to Sky's offerings hence worth paying more.

HOWEVER, I've never, ever had a Sky salesman even come close to matching the VM equivalent package, never mind beat it, and then where's Sky's on demand service... And in the 9 years I've been with NTL/VM, I've had 2 boxes, and that's only because I moaned to CS that my silver box was so slow. Don't recall paying for either, so in all, excellent deal.

Sounds like you shouldn't get TiVo anyway. It's not a must have, as you can get at all the content through V+ menus anyway. If £150 is too much for 1TB storage and more intelligent EPG, don't get it.

Besides, wait a couple of years and the TiVo box will probably be next to free anyway as the old V+ boxes get retired.

Boz

Re: TiVo
 

Three calls from different guys today, i'm doing well, lol :)

Re: TiVo
 

Read my post again, it was tongue in cheek.....:erm:


I wouldn't go back to Sky even if they offered it all for half price for a year :shocked:


Give up my 50 meg, free HD and soon to be TiVo :eeek:

Re: TiVo
 

Does anyone know if you can keep V+ and replace a standard box?. Speaking to CS today
and was told if tivo replace V+ they have to take V+ away.

Re: TiVo
 

I think I got yours and the previous post confused. Makes sense now! To the others... enough with the VM bashing on this thread, complain to VM, switch to Sky or pipe down I say.

Re: TiVo
 

I have V+ and 2 V HD boxes and was given the choice of which box to replace. Obviously I went for one of the V HD boxes. :D

Re: TiVo
 

Just tell them its to replace the standard box and swap them over before installer due to arrive.

They have no idea of which box is in which room.

:D

Re: TiVo
 

There should be no difference in price (subs) whether your second box is a standard box or V+ (Given that you already have an active V+ on your account)....

so you should be able to replace whichever box you wish.

I wanted to move my existing V+HD to another room and was first told it'd be £10pm more on top of the normal £6.50pm (for box number 2).... as my existing box is a V+HD (rather than standard)....

I called his bluff and said I'd swap my existing V+HD for a VHD then (for the second room)... to which he entered it on the system and saw that there was no price difference after all.

Re: TiVo
 

Many thanks for all your replies. Now just waiting for the call !!!!!

Re: TiVo
 

Second call today. Half expecting a third tomorrow :p

"VM calls are like busess...."

Re: TiVo
 

Not around my way they're not. VM customer for ten years...VIP50, signed up for TiVo info on day of announcement, two VM mobiles...they don't call, they never write...now I know how my mum feels!

Re: TiVo
 

well IMHO that just shows what a shambles it is really ... i mean calling the same person 3 times on the same day or 3 times over 3 days is just crackpot organisation ... if they were missed calls it would be fine but 3 calls to the same person even after they had already signed up on the first call :confused:

and they wonder why customers get wound-up and give grief on forums :dunce: