Originally Posted by Andy C (Post 35873917)

I have a 4 port switch connected to the 1200mbps powerline adaptor behind the TV, hopefully, that will be good enough to plug the TiVo into? I know the powerline is actually slower than my WiFi tho...

Originally Posted by Martin_D (Post 35873955)

My 2 V6 boxes booked in for installation on thursday (£114.89)

Originally Posted by Ddonald2016 (Post 35873954)

Well here is some hidden info about v6. If you get a 2nd box you dont get the discounted price i was told

£40 1st box
£14.99 activation

£99 2nd box
£0 Activation

There is a mention of a manned install charge but i cant see that, but that is £40 but i think that has been waived. So if your phoning up for one box its £54 to £64 and a 2nd box is £154 not £129 and install date, i asked to raise a complaint about the higher price i was told it is what it is and she has dealt with the complaint in the order

Originally Posted by Martin_D (Post 35873955)

My 2 V6 boxes booked in for installation on thursday (£114.89)

Originally Posted by Martin_D (Post 35873955)

My 2 V6 boxes booked in for installation on thursday (£114.89)

Originally Posted by RichardCoulter (Post 35873958)

AIUI, the way that VM deal with customer complaints is to note them down. That's it. A total waste of time that leads customers into believing that the matter will be looked into unless they probe further.

Nothing will happen unless you insist that its escelated.



How did they arrive at that price Martin?

To those worried about using WiFi, my router is in my office on the second floor and my V6 in my living room. The signal varies between 50 and 65%.

Though I have had the odd problems with the V6, the WiFi hasn't presented any difficulties.

Will Homeplugs be provided free of charge for those who need them?

Originally Posted by RB2004 (Post 35873965)

you need to order multiple boxes via retentions.

I ordered my 3 this morning.

the codes came online at 8am, but when I tried to order there was some missing codes apparently so he couldn't order any more than 1 box.

But he called me back after about 20 minutes of speaking to the TiVo team I think he said and got the codes... apparently it will be updated later today.

For multiple boxes though, best way is retentions.

Originally Posted by Ddonald2016 (Post 35873968)

What price did you pay for the three boxes

Originally Posted by RB2004 (Post 35873972)

Im already out of contract, and my £7 discount ends in January so they may of been factored in.

Plus I took Vivid 200 Gamer at same time... I actually wanted 300 but at £20 extra after 12 months... most of which is paying for the homeworks stuff I don't want I couldn't justify it. will grab 300 when released as a separate tier.


Im also on top tier for everything.

3x boxes, cost was £85 something

Originally Posted by Ddonald2016 (Post 35873973)

If any advisor is telling you to pay £99 for the second box, they re misinformed and need to therefor speak with a manager, not all staff are trained to understand this, and they have been told to do a order but apply a £50 credit for every multiple box

---------- Post added at 10:16 ---------- Previous post was at 10:09 ----------



For did you get them for £85 it is £149.97, double check that is now your monthly amount

Originally Posted by RB2004 (Post 35873972)

Plus I took Vivid 200 Gamer at same time... I actually wanted 300 but at £20 extra after 12 months... most of which is paying for the homeworks stuff I don't want I couldn't justify it. will grab 300 when released as a separate tier.