Originally Posted by Eeeps (Post 35429747)

To save your eldest's sanity there is a work round. Specify a particular protocol type rather than both. If you need both TCP and UDP than use two rules.

Originally Posted by sniper007 (Post 35451718)

Guys I set my thinkbroadband quality monitor up a week ago roughly and since then every day I have periods (hours of 100% packet loss) followed by normal pings then continues. The internet does NOT go down during this period and the superhub has been on for nearly 50 days straight with no reboot. I have turned the wan respond to ping ON, but I have not setup any port forwarding rules FOR THE BROADBAND MONITOR specifically...do I need to do so or turn UPNP on or something? I do have other existing port forwarding rules for other things.
Oh and my IP is still the same. And I do not turn the superhub off at night or during the periods of 100% packet loss.


http://www.thinkbroadband.com/ping/s...11-07-2012.png

---------- Post added at 12:58 ---------- Previous post was at 12:51 ----------



I see this mentioned a lot and think this could be my problem but I'm not sure anyone explains properly what they mean. I THINK people are saying if you have existing port forwarding rules setup for things OTHER THAN the thinkbroadband quality monitor (Say torrents or something) then you should disable all of these OR set them to not be both UDP/TCP, but to have two seperate ones with the same port?

Can anyone confirm port forward rules set up in this way would interfer and cause intermittant results as in my post above, or would it cause 100% packet loss 100% of the time?

Originally Posted by Eeeps (Post 35451726)

Yes, if you have a port forward rule setup for both protocols then the ICMP packets are forwarded to the same IP. (this is a bug in the R30 firmware).

Do the packet loss times on your TQM relate to times when a pc or device on your LAN was switched off or disconnected?

Originally Posted by babis3g (Post 35452056)

Hi sorry but one suggestion.Are you sure when you set up the monitor, have not change by mistake a number at your ip)so monitoring an other ip?

Originally Posted by sniper007 (Post 35452044)

UPDATE> Changed my port forwarding rules to be two separate entries with UDP and TCP in each rather than have one rule set to "both". Still getting 100% packet loss for hours. It does follow the pattern as to roughly when the PC is switched off too. I reckon it must still be forwarding all the packets to my home PC. :(

Originally Posted by qasdfdsaq (Post 35452092)

TBM does not ping the LAN side of anything
TBM does not use ports.

Originally Posted by sniper007 (Post 35452094)

I've set the TBM to monitor my public IP, what other possible IP would I give it? I have NO port forwarding rules setup apart from two rules for my torrent client, which without them in there torrents run slow. It just port forwards a high port number on tcp and udp to my main computer. That's it. WAN respond to ping is checked.