Cable Forum - Tivo V6 Virgin Media V6 - Powered by TiVo(new STB)

dont know how true it is?

But VM are limiting the V6 strictly to 1 box per household only?

I tried my bluff and called them up saying I had a missed call on Thursday which I believed to be able the V6.

They said there was no record on my account, and that I need to call back at opening on Tuesday to order as an existing customer.

But said I could only order 1 box only and couldn't replace my other 2 TiVo boxes as VM is strictly limiting it to 1 per household?

Well I looked and they explain the benefits of two boxes and rententions said you can get two boxes but there will activation charge for every box

---------- Post added at 16:20 ---------- Previous post was at 16:16 ----------

Quote:

Originally Posted by trevrpb (Post 35873707)

Cheers Spider...I see that sheet doesnt say not enabled ,(unless Ive missed it), but it also does not mention it in the rear plane spec :(

To make full use of all the streaming across boxes, do both the V6 and both my other TiVo need to have an Ethernet connection ?

TrevP

I found out to get the best connection ( for future 4K streaming ) the super hub needs to be connected via Ethernet and right beside it. The 2nd v6 will connect via wifi. Or in the 2nd TiVo non v6 box, you need to connect with to the superhub via power line adapter

RB2004

04-12-2016 17:51

Re: Virgin Media V6 - Powered by TiVo(new STB)

was only going by what the person on phone said.

I have no idea personally.

But as I had registered an interest 2-3 times over past few weeks and people said they was receiving calls I thought I may of missed a call and phoned them.

But they said there was nothing on my account to suggest I had been called and when I said I wanted to replace all 3 of my TiVo boxes with the V6 he said that VM are strictly only allowing 1 box per household so I could only have 1 box... but would have to call back Tuesday morning to order it.

spiderplant

04-12-2016 19:10

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by RB2004 (Post 35873713)

But they said there was nothing on my account to suggest I had been called and when I said I wanted to replace all 3 of my TiVo boxes with the V6 he said that VM are strictly only allowing 1 box per household so I could only have 1 box... but would have to call back Tuesday morning to order it.

You can have up to three. Hopefully you'll get someone who has the correct info when you call on Tuesday.

Mad Max

05-12-2016 00:43

Re: Virgin Media V6 - Powered by TiVo(new STB)

I'm curious as to know how a customer like me can get one of these new boxes, I've been a customer for 20 years with Telewest/Virgin, and I'm reading on here that some people have install dates, so can anyone tell me what I need to do to aquire one?

Ddonald2016

05-12-2016 02:01

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Mad Max (Post 35873765)

sadly you will need to wait till Tuesday

OLD BOY

05-12-2016 08:19

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by spiderplant (Post 35873730)

You can have up to three. Hopefully you'll get someone who has the correct info when you call on Tuesday.

Do you know whether the technician who installs the boxes will connect the two V6s together for you to enable you to stream between them?

I want to have one V6 in my lounge and the other one upstairs.

Ddonald2016

05-12-2016 09:12

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by OLD BOY (Post 35873775)

Well you are paying for install, so don't worry, they need to move super hub where needed

GrimUpNorth

05-12-2016 10:28

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by Ddonald2016 (Post 35873780)

Well you are paying for install, so don't worry, they need to move super hub where needed

I don't understand all this talk of moving the super hub. Does one box need to have a wired connection?

Cheers

Grim

Stephen

05-12-2016 10:37

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by GrimUpNorth (Post 35873783)

I don't understand all this talk of moving the super hub. Does one box need to have a wired connection?

Cheers

Grim

I think they are making sure it's got a good connection incase wifi is rubbish.

spiderplant

05-12-2016 11:00

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by OLD BOY (Post 35873775)

Do you know whether the technician who installs the boxes will connect the two V6s together for you to enable you to stream between them?

All V6 boxes must be connected to your hub for them to work, so you get streaming between them automatically.

Quote:

Originally Posted by GrimUpNorth (Post 35873783)

I don't understand all this talk of moving the super hub. Does one box need to have a wired connection?

It's certainly preferred for at least one to be wired. Talk it over with your installer on the day.

Ddonald2016

05-12-2016 12:53

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by spiderplant (Post 35873788)

All V6 boxes must be connected to your hub for them to work, so you get streaming between them automatically.

It's certainly preferred for at least one to be wired. Talk it over with your installer on the day.

When I phone tomorrow I will last say living room to be hardwired

trickytree

05-12-2016 14:51

Re: Virgin Media V6 - Powered by TiVo(new STB)

I can't move my hub as it is hardwired to a PC (with no wireless) and a security camera.
When I said this to the woman booking my install she said the engineer would sort something out to get around that.
I was hoping therefore they would supply power lines as I see no other way apart from just using the wifi.

paulg

05-12-2016 14:57

Re: Virgin Media V6 - Powered by TiVo(new STB)

I use my Virgin hub as modem only, with an Apple Extreme as my router. Anyone know if this will cause any problems?

RB2004

05-12-2016 15:02

Re: Virgin Media V6 - Powered by TiVo(new STB)

my whole house is cat 6 wired and every room has a tv, radio, network, and telephone connection plate.

Will they still need to move my hub 3 as I would prefer it stayed under the stairs.

Current TiVo box already has a network connection.

Stuart

05-12-2016 15:05

Re: Virgin Media V6 - Powered by TiVo(new STB)

Quote:

Originally Posted by spiderplant (Post 35873788)

All V6 boxes must be connected to your hub for them to work, so you get streaming between them automatically.

Does this mean I lose my router? I'm looking to add a V6 to my existing setup (I have a Cisco Tivo), and would not like to have to switch back to using the Superhub as a router because I found it unreliable at best.

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