Originally Posted by videodj (Post 35213762)

Still not received an email, last one I received was "Did we say Dean?" On VIP50

Originally Posted by fixerman (Post 35214613)

Epg rewind problem.


OK! Spoke to 151 tech people. They say it is known issue with a number of boxes and they are trying for a solution. He logged my call.:o:

Originally Posted by Gill72 (Post 35214635)

I'll give them a ring on Monday then if it doesn't sort it's self out over the weekend. Great, nothing ever goes smoothly does it! :(

Originally Posted by Dustymiller (Post 35214432)

Just had my contract through and the price on it is £17 quid dearer than the sales team told me it would be. So a call to CS ensued, and their system shows the correct price as quoted, so why was the contract different ??? Waiting for a new contract.

Originally Posted by clinteastman (Post 35214470)

I can point mine in the opposite direction from my TiVo and it still works, that's behind glass too!

Originally Posted by HDFootyMan (Post 35214642)

Hey! Stop changing the channel on my TiVo! Trying to watch the football here!!! :mad::td:

;)

Originally Posted by Perfect Choice (Post 35214547)

Had Tivo installed this afternoon (Nottingham), quick install on around 40 minutes only. Installer who came wasn’t the person planned (his vehicle had broken down so he was fill in at last moment but had installed Tivo before). The installer was friendly but didn’t have full knowledge of all Tivo features and admitted I probably knew more than him on features. Fine, nice for him to be honest. Required a manual hit to activate but smooth replacement of SA V+ at least.

Few points:

1. Tivo remote control not controlling volume, installer was told to state press TV and Clear button together until 2 green flashes are seen on the remote, then press 0999 and then keep pressing the channel up button. This tells the Tivo to request TV settings apparently and can take up to 2 hours so patiently waiting to see when I can control volume. Take it there is no other way, if yes please post details, I have a Sony KDL40HX803 TV

Originally Posted by fixerman (Post 35214639)

If you do it now it will increase the likelihood of a quicker fix as it let's them know that there are quite a few customers with this problem!;)

Originally Posted by savvychels (Post 35214645)

Almost right - but when you hold the channel up button you have to hold it till the TV shuts itself off - then turn it back on with the Tivo ON button, try your sound and mute and if that works press OK.

It only takes a few seconds. If that doesn't work your make may not be in. It worked with both my TV's

Otherwise there is another thread of mine where someone has given the link to the TiVo remote codes to try. I did it that way too, and took about 4 tries to find the code that worked. Your way is easier if done right :)

Originally Posted by Perfect Choice (Post 35214547)

Had Tivo installed this afternoon (Nottingham), quick install on around 40 minutes only. Installer who came wasn’t the person planned (his vehicle had broken down so he was fill in at last moment but had installed Tivo before). The installer was friendly but didn’t have full knowledge of all Tivo features and admitted I probably knew more than him on features. Fine, nice for him to be honest. Required a manual hit to activate but smooth replacement of SA V+ at least.

Few points:

1. Tivo remote control not controlling volume, installer was told to state press TV and Clear button together until 2 green flashes are seen on the remote, then press 0999 and then keep pressing the channel up button. This tells the Tivo to request TV settings apparently and can take up to 2 hours so patiently waiting to see when I can control volume. Take it there is no other way, if yes please post details, I have a Sony KDL40HX803 TV
2. Have to say picture definitely looks not as sharp as the SA V+ when viewing SD channels, can see that “softer� effect other people have mentioned. Tivo has auto selected 1080i for HDMI signal which was the setting I had on the V+ as well. Not the end of the world but the only slight negative so far among many positives, but something is definitely different between the 2 boxes form my picture experience, didn’t expect an older box to be better at SD up scaling but the SA V+ clearly is.
3. Had to use an equaliser on the Tivo box input as my signal was slightly high, no problems just thought I would mention.
4. Lost 3 recordings of Sky One Fringe on the old box because I made a mess of recording them onto to DVD earlier (selected wrong input channel to DVD recorder!). Nothing Tivo can do about that of course but shows need for VM to do a deal with Sky on catch up/OD content as it is a gap with popular programmes in my house e.g. Fringe, House, etc, and it will be some time before Sky repeat episodes of the current series. I am not in my wife’s good books right now but a price worth paying to get a Tivo!

Now I just need to get the kids off the Wii (attached to the same TV) to find out more!

Having no problems with the angle for the remote control by the way, seems fine wherever I am in our room.

Originally Posted by Gill72 (Post 35214704)

I have a Sony TV too and the engineer set up the code for my TV while he was here. The code was 0211, if thats any help?!

Originally Posted by Perfect Choice (Post 35214705)

Noticed my Tivo bill online contains the £40 install fee, assume I get a credit for that at some time?