Re: Caller ID
 

Im not sure what the meaning is here, but I have lived in the .renf area for nearly a decade, and as far as I remember, ive always had C-ID.

PS, remember and ask retentions allow you to have this for free - since they dont want you going to BT, they shouldnt have much problem allowing this.

Re: Caller ID
 

I think what a lot of us are saying is that Caller ID is not available nationally, it depends on where you live. Some areas have been waiting for over 10yrs with the constant promise of it being available 'anytime now', which really means they have absolutely no idea at all and don't seem to care either.

Lyn

Re: Caller ID
 

Same here in Derby! - CS have been saying "available in the next 3-6 months" for the last 9 years at least. I remember the Nynex sales chap at the time saying how the phone system being installed was far more advanced than BT's :erm: Yeah of course it is !!!!!
It must be about time to call them again for the twice yearly update !

Re: Caller ID
 

Guy - unfortunately Derby cannot support Cli.

Re: Caller ID
 

Is there a list of areas which cannot support CLI?

Is Virgin Media intending to do anything about this problem?

What is involved in providing CLI and what are the main technical obstacles ( part from the vast expense) to doing that?

Re: Caller ID
 

Good question, would love to know the answer ;)

Re: Caller ID
 

It is all to do with the technical details of the phone exchange in each area. There are a lot of different systems and some of them are just not compatible with CLI. To get CLI to work in these areas would require a brand new exchange to be purchased and installed, which would not make financial sense with VoIP exchanges coming very soon.

Re: Caller ID
 

I have no idea what a VoIP exchange is :confused: but does that mean that when VM have those that Caller ID will then be available nationwide or are some areas never going to be enabled.

Lyn

Re: Caller ID
 

There are Switch and Transmission upgrades required. Plus changes to the billing system as VM wish to charge for this feature.

Soft Switches will be rolled out, however do not expect changes to the situation overnight.

---------- Post added at 20:21 ---------- Previous post was at 20:19 ----------

I do have access to a list of areas that do not support Cli.

I'm not party to what VM intend to do at the moment. That's in the hands of others, although a lot of the equipment that requires upgrading is now obsolete.

Re: Caller ID
 

Which switch doesn't support CLI?

I know we run nokia, system x and dms.

Re: Caller ID
 

Well, I can't answer parts 1 or 3, but I can, after a fashion, answer part 2 because, over the past couple of months, I've asked VM this question on 3 separate occasions.

The VM position is starkly simple; they simply refuse, point blank, to answer any queries on this question. To put it another way, they refuse to give out any information whatsoever on whether and, if so, when CLI might, or might not, come to a given area.

Re: Caller ID
 

So VOIP is the answer? - ok when ?
There was a trial supposed to be happening in March 2006 - did it ever happen.
What happened to the Ericsson deal for VOIP?
I hope it's better than the Ericsson VOIP system I am just in the process of removing at work! - 3 years on and Ericssons dealers still can't solve the ongong problems - Cisco system installed last week :)

Re: Caller ID
 

Does anyone know if there is a post code checker that will tell you if Caller ID is available in your area?

Re: Caller ID
 

nope but a easy rule of thumb is almost all ex-nynex/videotron/Cable & Wireless areas can't do it

---------- Post added at 23:35 ---------- Previous post was at 23:31 ----------

1) see above

2) not cost effective till soft switches come into play (VM equivalent of BT's 21CN)

3) complete replacement of all switches and line cards. Billing system is not an issue now as all areas are on system designed to bill for Caller Display.

Biggest reason why some areas can't do it is the equipment was designed before Caller Display was thought of for landlines and was not designed to be software upgradeable.

For a feature that Virgin charges £1.75 per month for I am sure it would cost them more than that to upgrade a single line, let alone whole cities

Re: Caller ID
 

The telephone switches (exchanges)are not the problem, they are all capable of providing Caller display, in fact in a lot of areas the switches are the same manufacture as BT's. It's the multiplex equipment in the cabinets that needs upgrading = Loadsamoney, as stated it's mainly ex-cwc areas that don't work.