Re: Rollout of the HUB5
 

i had confirmation email from virgin media saying they received my old kit. i sent mine back on the 25th of October and got confirmation from virgin on the 29th. I returned it via Yodel Collect+.

Re: Rollout of the HUB5
 

One of the forum team is supposed to be looking into it but I've not heard anything since.

Re: Rollout of the HUB5
 

Seen a pic of the hub4 (looks like a mini kitchen bin), wow, really glad I got the hub 5 lottery ticket.

Re: Rollout of the HUB5
 

I would not call that a winning ticket as the HUB5 so far has been a bit of a mess for many of the unwilling guineapigs who got the invite not knowing they were basically beta testers.

Re: Rollout of the HUB5
 

Said it twice already but the Hub 5 is the only router that has ever given me full speed WiFi around my house so it is a win for me

Re: Rollout of the HUB5
 

mileage obviously varies. my hub5 has been rock solid since the day and hour it was put in.

Re: Rollout of the HUB5
 

No issues with my Hub5, but then I never had issues with my Superhub1,2 and 3.

Re: Rollout of the HUB5
 

I agree, my hub 5 was great for a whole 4 months before it committed suicide, oh and the Wi-Fi was just as shit as hub 1, 2, 3 & 4 was (granted some of that will vary on your size of house/sort of construction)

Still perhaps it's better now.

Re: Rollout of the HUB5
 

No issue so far for me.

Re: Rollout of the HUB5
 

Plenty issues in plenty threads on VM forum, it is part of the reason I have not taken a HUB 5 up to now but let's see if it has improved with FW updates.

Re: Rollout of the HUB5
 

You'll always find plenty of issues if you go to official forums for anything.

Re: Rollout of the HUB5
 

Correct but does not change the fact the HUB5 was even more a balls-up "launch" than the HUB4 (which did get beta tested) and that is saying something.

The SH2ac was about VM best effort.

Re: Rollout of the HUB5
 

No issues with the hub 5 here either, lots better than the 3 i had before...

Re: Rollout of the HUB5
 

Didnt the hub 3 and 4 have a "cant fix" chipset issue?

Re: Rollout of the HUB5
 

Yes the Hub3 has the Puma chipset and the monstrosity looking Hub4 does too but not sure which version.

So far for me the Hub5 is working great, it's nice to see all those 31 downstream channels and the WiFi 6 icon on some of my devices, which are PS5, S20FE Phone and S7 Tablet.