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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   [Update] ALL 20>30Mb upgrade discussion (https://www.cableforum.uk/board/showthread.php?t=33673990)

Blackened 19-01-2011 12:11
Re: 20 Mb/s to 30Mb/s free upgrade
 
I did it earlier and got an order number?

Nopanic 19-01-2011 12:11
Re: 20 Mb/s to 30Mb/s free upgrade
 
All I can say is wait, if there were a new service tier coming out VM staff would not be able to give details until the official release ..

but VM are constantly looking to improve the network and the services :)

muppetman11 19-01-2011 12:35
Re: 20 Mb/s to 30Mb/s free upgrade
 
Thats fine I can wait but will these early orders be dealt with ?

Nopanic 19-01-2011 13:07
Re: 20 Mb/s to 30Mb/s free upgrade
 
They have been logged.

muppetman11 19-01-2011 13:12
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Nopanic (Post 35155065)
They have been logged.
Cheers for that m8 , so I take it they will be dealt with after the press release.

Chrysalis 19-01-2011 13:16
Re: 20 Mb/s to 30Mb/s free upgrade
 
I ordered funny enough, got a email receipt. So they took offer down this morning? wow.

muppetman11 19-01-2011 13:22
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Chrysalis (Post 35155071)
I ordered funny enough, got a email receipt. So they took offer down this morning? wow.
Me to got an email with ref no in subject line.

Nopanic 19-01-2011 13:43
Re: 20 Mb/s to 30Mb/s free upgrade
 
I can't reply to that as I can't confirm or deny the 30Mb.

muppetman11 19-01-2011 13:46
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Nopanic (Post 35155083)
I can't reply to that as I can't confirm or deny the 30Mb.
Oh yeah LOL :D

greeninferno 19-01-2011 14:04
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Griffin (Post 35154777)
I am already on the xl 20mb but was going to switch providers for a cheaper deal, end result 2 days later had a call from vm as a result got xl phone, xl broadband & xl tv for £39 per month also was told my broadband would be increased to the 30mb as it rolled out.
does that £39 a month include the line rental charge?

you sure that isn't for the first 6 months then back up to the normal price of £60 ?

SammyM 19-01-2011 14:07
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Nopanic (Post 35155083)
I can't reply to that as I can't confirm or deny the 30Mb.

Right ;) But my confirmation e-mail and the "Checkout" sheet which gives an order number, and states my service will be "Broadband 30", that Extras will be a "Virgin Media Super Hub" and fees will be for "30Mb broadband activation", means that my details have all been logged, and I don't have to do anything else? :confused:

muppetman11 19-01-2011 14:24
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by SammyM (Post 35155091)
Right ;) But my confirmation e-mail and the "Checkout" sheet which gives an order number, and states my service will be "Broadband 30", that Extras will be a "Virgin Media Super Hub" and fees will be for "30Mb broadband activation", means that my details have all been logged, and I don't have to do anything else? :confused:
Same here don't forget your ref no in subject line of email LOL :D

vanman 19-01-2011 15:03
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by philce (Post 35155028)
it is but i had copied some of it

Quote:
We’d like to upgrade you to up to 30Mb broadband for no extra monthly cost, just a one-off payment of £30. For that, we’ll upgrade your wireless router to our new Virgin Media Super Hub so everyone can be online at the same time, in any part of the house

SammyM 19-01-2011 15:20
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by muppetman11 (Post 35155097)
Same here don't forget your ref no in subject line of email LOL :D
I'm afraid I can't confirm or deny that I have a ref. number, and also can't confirm or deny that this thread even mentions 30 Mb. ;)

Blackened 19-01-2011 15:37
Re: 20 Mb/s to 30Mb/s free upgrade
 
[img]Download Failed (1)[/img]

;)

And here's the upgrade link: https://shop.virginmedia.com/existin...t/your-details


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