Re: Virgin Media to Double Broadband Speed
 

Just upgraded to 50 Meg (was on 20) ready for the 50>>100>>120 upgrade.

Only cost a tenner but why do they insist on sending out an engineer? I told them I was on 50 Meg last year but downgraded

I presume it's because I don't have a Hub!

Re: Virgin Media to Double Broadband Speed
 

I think it is because they need to install the hub.

Re: Virgin Media to Double Broadband Speed
 

You can install a hub yourself. They get posted out to customers every day to self-install.

Just not on 100mb.

Re: Virgin Media to Double Broadband Speed
 

i know, I couldn't stop myself from making a sarcastic comment though

Re: Virgin Media to Double Broadband Speed
 

I'm upgrading to 50 mb not 100mb

Re: Virgin Media to Double Broadband Speed
 

Does it not depend on ones fingers :D I can finger tight a lot more than most . So when you say finger tight its a very broad church.


Sorry Kymmy :naughty:

Re: Virgin Media to Double Broadband Speed
 

Pretty much but that is what the black spaner is for in the packaging which is not exactly brilliant to say the least.

Re: Virgin Media to Double Broadband Speed
 

for those who haven't seen the advert...

http://www.youtube.com/watch?v=KrCMdirJ3lc

Re: Virgin Media to Double Broadband Speed
 

If you can finger tighten an F-plug to 15-20in/lb then you really need to lay off on that stress ball ;)

Re: Virgin Media to Double Broadband Speed
 

Hi, I'm Chuck Norris.

And I'll be roundhouse kicking everyone's broadband connections.

In the face.

Re: Virgin Media to Double Broadband Speed
 

This is not just any Virgin Media to Double Broadband Speed thread. It's a Cable Forum Virgin Media to Double Broadband Speed thread.

Full of stuff about spanners ;)

Re: Virgin Media to Double Broadband Speed
 

Oi!!!! no calling us names!!!!

Re: Virgin Media to Double Broadband Speed
 

Just for info, I rang them back and they did the 50mb uprgrade straight away! I have the VMNG300

They also said that when they start the 50>>100>>120 they will be sending the Hubs out free!

Re: Virgin Media to Double Broadband Speed
 

Is your net fixed in Brightonia cookie?

Re: Virgin Media to Double Broadband Speed
 

According to http://doublespeed.virginmedia.com my area is being upgraded from July onwards ...

i wonder what BT's response to this will be, im guessing 40/10 being upgraded to 80/20 right?

Re: Virgin Media to Double Broadband Speed
 

BT already announced that 40/10 was being upgraded to 80/20 in May (8 months ago): http://www.uswitch.com/broadband/new...band_services/

It will be done this year at some point. The FTTP they have will be upgraded from 100mb to 300mb too.

Re: Virgin Media to Double Broadband Speed
 

So, if Broadband package size M will get the same speed as L, will there be any savings dropping a tier to M from L after the speed change? Will M get the L Traffic management?

Re: Virgin Media to Double Broadband Speed
 

M doesn't exist apart from those already on it.

Re: Virgin Media to Double Broadband Speed
 

Broadband size M and L already have the same speed.

Re: Virgin Media to Double Broadband Speed
 

However, at the moment, M is cheaper than L and has a lower threshold before being Traffic Managed.

I would assume that the different thresholds will still apply and if not I will be interested to know what effect this will have on the price structure considering the reduction being made for the current 100MB subscribers who will be joined by the current 50MB tier on 120MB at the end of the "doubling" exercise..

Re: Virgin Media to Double Broadband Speed
 

Actually due to previous price changes customers on M are paying roughly the same as those on L

Re: Virgin Media to Double Broadband Speed
 

Makes me wonder why any one is still on M in that case. Maybe it's time that S and M disappeared and simplified the tier line-up.

Re: Virgin Media to Double Broadband Speed
 

Because to move customers across to L requires a code change on the system. That's fine when it's requested, but if you do that for all those on it, it could cause a lot of customers to call in as it would show up on the bill

Easier to do the same as Virgin are doing with 50 and 100Mbit. Make them them basically the same tier in everything but name via network changes

S is only there to offer to customers who only care about the cost of broadband, so generally is used by Customer Relations only

Re: Virgin Media to Double Broadband Speed
 

Thanks for the explanation Ben. :tu:

Re: Virgin Media to Double Broadband Speed
 

So, still trying to find out my best option post speed doubling. Currently I'm on L package http://www.virginmedia.com/images/tm-table-su-large.jpg, with fair use of 3,000 MB 10am-3pm etc.

After the speed change will I be on the L (http://bit.ly/ttI2Ra) limit of 40GB/month but at 20Mb/s, or the 7,000MB from the current XL 20Mb/s?

Using an Ambit 256, will a new modem be needed if I choose 30Mb/s now then 60Mb/s post speed doubling?

Anybody on L package have some plans or just sit tight?

Re: Virgin Media to Double Broadband Speed
 

The new traffic management details haven't been release yet. Using the existing ones for comparison is pointless as they may not be the same for the same speeds after the changes.

And you'll need a SuperHub to get 30Mbit and above

Re: Virgin Media to Double Broadband Speed
 

Thanks for that, I'll wait then.

Re: Virgin Media to Double Broadband Speed
 

VM's press release specifically states:

"Upstream speeds and traffic management fair usage amounts will be increased in proportion to the increase in downstream speed."

Re: Virgin Media to Double Broadband Speed
 

Yes I know, but thats a general statement, so that's generally what will happen. But no specific limits have been released that's all Im trying to get across

Re: Virgin Media to Double Broadband Speed
 

The exact details haven't been released, I'll agree with that. But based on the above press release it's pretty clear it'll be in proportion or in any case not far off. Maybe not exactly in proportion, but close enough that I personally won't care.

Re: Virgin Media to Double Broadband Speed
 

Now i'm on 50mb but i hope this doesn't happen as i do like a bit of S and M :bsmack:

Re: Virgin Media to Double Broadband Speed
 

I prefer M&S...

Re: Virgin Media to Double Broadband Speed
 

I'd settle for a secure VM network with no clones on it

Re: Virgin Media to Double Broadband Speed
 

Re: Virgin Media to Double Broadband Speed
 

I prefer S without the M.
:drool:

Re: Virgin Media to Double Broadband Speed
 

To be fair, it's closer than M&S or S&M...

Re: Virgin Media to Double Broadband Speed
 

Being doubled anytime after July

http://doublespeed.virginmedia.com/?...DoubleSpeeds_2

Re: Virgin Media to Double Broadband Speed
 

Mine also says after July but as it is an 18 month rollout exactly when after July.:D

Re: Virgin Media to Double Broadband Speed
 

it says on website for me that i'll be upgraded in march or april, can't wait lol

Re: Virgin Media to Double Broadband Speed
 

Hi everyone, I've had a very interesting chat with someone within VM's UK technical team and he's given me some info that he's only just found out after being in some meetings today. VM have sent some really confusing infomation out about the double speed upgrade. I've written about it here:

http://community.virginmedia.com/t5/...981987#M112062

(Not sure whether adding a link to another forum is the right thing to do. If not, I can always copy and paste if preferred)

Re: Virgin Media to Double Broadband Speed
 

I think VM are trying to get us not quit by saying july onwards. It seems to be july onwards for nearly everyone, wish they would just be honest and give us a 2 month window. Do that for the first 9 months of upgrades and say "no eta" for the ones that don't have a date yet.

Re: Virgin Media to Double Broadband Speed
 

Think yourselves lucky. Mine says October onwards.

---------- Post added at 01:20 ---------- Previous post was at 01:19 ----------

We all knew this ages ago, that's why it's in the first post of this thread after all.

Re: Virgin Media to Double Broadband Speed
 

mine is before july, and did originally say in progress.

I dont know what to think of this, it could mean my area is going to get some investment as is early in the rollout, or it could mean they just going to switch it on with no new capacity and things are about to get a lot worse.

Re: Virgin Media to Double Broadband Speed
 

Well it'll be an exciting little adventure for you, while you wait and find out.

Re: Virgin Media to Double Broadband Speed
 

Has this been posted ? http://community.virginmedia.com/t5/...highlight/true

Re: Virgin Media to Double Broadband Speed
 

it deserves its own thread HD Boy :)

Re: Virgin Media to Double Broadband Speed
 

Will Mr Bolt recons March to April here (he couldnt point any higher up the scale!!). Looks like the upgrade may involve some investment, or it may just be a coincidence.

12th January (typical chart)

[img]Download Failed (1)[/img]

20th January (typical for the last few days)

[img]Download Failed (1)[/img]

Cheers

Grim

Re: Virgin Media to Double Broadband Speed
 

Last time i checked it said lincoln was april-july, put a smile on my face because we are usually last

Re: Virgin Media to Double Broadband Speed
 

or you can spill the beans, funny how some seem to love the speculation.

I am hardly excited about it. Am excited that infinity is coming to my area by end of the year tho. ;)

Re: Virgin Media to Double Broadband Speed
 

Your area already looks exceptionally good. Those are the best VM charts I've seen in months.

Re: Virgin Media to Double Broadband Speed
 

I've actually just had a similar 'upgrade' in connection quality. IP address changed (back to one I had months ago).

Before:
[img]Download Failed (1)[/img]

After (ignore the Fringe spike!):
[img]Download Failed (1)[/img]

Re: Virgin Media to Double Broadband Speed
 

Quite pleased with the look of mine considering I was uploading continuously throughout the period.

https://www.cableforum.co.uk/images/...2012/01/34.png

Re: Virgin Media to Double Broadband Speed
 

Your area wasnt terrible but it wasnt great either, thats a defenite improvement you got there.

Will wait and see if one comes here before the speed doubling.

Incidently I will go back to the vmng300 like you are on if my area gets upgraded as I am noticing the extra jitter again on the shub (wuth my tbb graph not looking completely terrible), although it still overall better than the vmng300 at the moment due to the vmng's US channel been totally overloaded.

Re: Virgin Media to Double Broadband Speed
 

Apparently some people with 50mb will be getting 120mb according to http://www.theregister.co.uk/2012/01...a_email_error/

Also I am on VIP 50, will I see any change in pricing?

Re: Virgin Media to Double Broadband Speed
 

Already been retracted by Virgin Media and the upgrade will be to 100Mb from 50Mb.

Re: Virgin Media to Double Broadband Speed
 

I can imagine your post will confuse lots of people again.

You make it sound like the people on 50Mb won't eventually get 120Mb?

Re: Virgin Media to Double Broadband Speed
 

So if I upgrade to 100Mbit how long will it take to get the discount or has it not been announced?

Re: Virgin Media to Double Broadband Speed
 

It's not been announced, to the best of my knowledge.

Re: Virgin Media to Double Broadband Speed
 

I was talking about the emails that were sent out incorrectly and quickly retracted.

Re: Virgin Media to Double Broadband Speed
 

That's not what he's talking about. He's talking about the announcement that ALL 50meg customers will eventually go to 120Meg. This hasn't been retracted, by the end of this there'll only be S (5Mbit), M/L (20Mbit), XL (60Mbit) and XXL (120Mbit). There won't be a 100Mbit and current 100Mbit customers will be paying the same price as current 50Mbit customers.

Re: Virgin Media to Double Broadband Speed
 

That's what Peter was talking about though. He never mentioned the 50mb to 120mb.

Re: Virgin Media to Double Broadband Speed
 

Yeah but he was quoting the person talking about the 50mbit -> 120mbit statement, saying that it had been retracted:

I don't know why Peter even mentioned the email, that's not what Risco was talking about.

Re: Virgin Media to Double Broadband Speed
 

And that's why i said he will confuse people with that statement. :)

Re: Virgin Media to Double Broadband Speed
 

Peter mentioned it because Risco was talking about the accidental email that was sent by mistake. That's what that article was talking about.

That's why he said the email had been retracted.

Re: Virgin Media to Double Broadband Speed
 

He still made it look like the 50Mb was only going to 100Mb in his post though.

And Peter replies with ....

Re: Virgin Media to Double Broadband Speed
 

Meaning the email was retracted.

50Mb for most people will go to 100Mb before it goes to 120Mb though.

Re: Virgin Media to Double Broadband Speed
 

I know what he meant as i knew the history of it all but for people that didn't know it would confuse. :)

Anyway i hope VM increase my capacity in the street soon as i get packet loss at peak times all the time now, so it would fall over for sure without it.

---------- Post added at 23:29 ---------- Previous post was at 23:09 ----------

On another note surely this should be in the news section of this site by now?

Re: Virgin Media to Double Broadband Speed
 

Actually the link he posted was the first place we actually saw VM confirm that 50 meg was going to be upped to 120meg. Read the updated bit of the article near the bottom.

I think you and peter have skimmed that or just gone by the URL.

Re: Virgin Media to Double Broadband Speed
 

Did you miss his link to the Register talking about the email, it is in your post above.:erm:

---------- Post added at 05:40 ---------- Previous post was at 05:39 ----------

Here is the relevant post from the Community forum apologising for the error

http://community.virginmedia.com/t5/...m-p/964951#M64

Re: Virgin Media to Double Broadband Speed
 

Oh my god, are you deliberately being obtuse or something? Here, read the article from the register, or better yet, I'll quote the important bit that everyone except you got:

This was a response to the incorrectly sent email.

Re: Virgin Media to Double Broadband Speed
 

Peter you seem to be avoiding the fact that he was talking about the 50 > 120 upgrade, i expected more of you, can you not even admit your post was misleading? :erm:

I will post the part of his link that we're all talking about which you can find at the bottom of his register link.

Re: Virgin Media to Double Broadband Speed
 

Many people got that email even on lower pasckages telling them they were getting an uplift to 100Mb and beyond and it was quickly retracted, I posted because that was one of those emails but the Register never bothered to post about the error.

I think we are looking at it from two different viewpoints hence the confusion, that article in the post is dated 16/1/2012 but nothing was posted after it by the register but people posted about it on here and the community forum.

50Mb will go first to 100Mb and eventually up to 120Mb but as for a timescale no one knows as yet.

Re: Virgin Media to Double Broadband Speed
 

Thankyou, now in your original post replying to him if you had put this reply we wouldn't be having this conversation. :)

Re: Virgin Media to Double Broadband Speed
 

Re: Virgin Media to Double Broadband Speed
 

I think mines March-April, just hope it fixes all the congestion.

Re: Virgin Media to Double Broadband Speed
 

The OP has been edited with good info but can it not include the doubling link so those wanting to check can do easily without going through pages?

http://www.virginmedia.com/doublespeed

Re: Virgin Media to Double Broadband Speed
 

I never saw the lower part of the Register and was surprised to see them so open for a change.:)

Re: Virgin Media to Double Broadband Speed
 

Apology accepted :)

Re: Virgin Media to Double Broadband Speed
 

Anyone else get a big (daft) fold out a4 promo through the post telling you about the proposed speed increases over the next 18 months?

Re: Virgin Media to Double Broadband Speed
 

nope, but i got my tickles letter through saying I am going to be banged up to 120mbit.

Re: Virgin Media to Double Broadband Speed
 

Banged up by Virgin! Hi-5!

Re: Virgin Media to Double Broadband Speed
 

Nothing has come through my letterbox yet apart from a few hefty bills:)

Re: Virgin Media to Double Broadband Speed
 

:confused:

Re: Virgin Media to Double Broadband Speed
 

my connection dropped for an hour this morning and when it come back online the modem had 8 downstream channels locked on. still there's only one upstream channel so I guess we will go down again for that at some point. I expect they may even beat the march - april estimate that they say for my area.

My internet seems a little faster with the extra downstreams now which is nice!

Re: Virgin Media to Double Broadband Speed
 

More likely to be a cabinet change rather than the speed upgrade..

Re: Virgin Media to Double Broadband Speed
 

funny some areas get 8 downstreams before everyone even has 5.

did you go straight from 4 to 8 or already had 5?

Re: Virgin Media to Double Broadband Speed
 

I had 4 previously.

Here it is as of 9 this morning:

https://www.cableforum.co.uk/images/...2012/01/20.jpg

Re: Virgin Media to Double Broadband Speed
 

You mean 8. ;)

Re: Virgin Media to Double Broadband Speed
 

sorry, I meant 9am :doh:

Re: Virgin Media to Double Broadband Speed
 

Actually i read your post wrong too! Far too early for me!

---------- Post added at 10:58 ---------- Previous post was at 10:57 ----------

What does your Thinkbroadband graph look like after your upgrade to 8 channels?

Re: Virgin Media to Double Broadband Speed
 

I think it's too early to really say yet but here it is anyway.

https://www.cableforum.co.uk/images/...2012/01/29.png

Re: Virgin Media to Double Broadband Speed
 

Possibly a slight improvement, you will know more by 8pm tonight.

When were you due the double speed upgrade and what area are you. :)

Re: Virgin Media to Double Broadband Speed
 

March - April for my area (Dover), I would expect even though we have 8DS channels, they still have lots of other work to do before they can unleash "the beast".

Re: Virgin Media to Double Broadband Speed
 

March April here too in Cambridge, i need an upgrade here as packet loss is terrible at peak times.

Re: Virgin Media to Double Broadband Speed
 

thanks, im guessing I will go straight from 4 to 8 as well.

your graph looks significantly improved although after any outage there is likely modems still offline so not a true picture yet.

Now thats fast service :)
 

Virgin upgrade superfast.. chug chug chug

Doubling everyone's speed is a pretty big job - we've got over 4 million Virgin Media customers who will receive double speeds, but rest assured, my fittest, fastest engineers will be in your area between October and June 2013 and going as fast as they can.

Re: Now thats fast service :)
 

ouch, I would just put it to the back of your mind. I like getting excited about things and look forward to them but having to wait another year and a half is just torture.

Re: Now thats fast service :)
 

Ive not even got the new upload speeds, and I have to wait untill October too

Re: Now thats fast service :)
 

My 10 to 20 MB is scheduled for Oct to Jul 2013 too. I think this just means they don't have a clue when you'll be upgraded. It's all marketing cobblers announced way in advance of when anybody will get anything in order to try and retain customers.

tbh i'm not really bothered. 10 to 20MB isn't going to change my life. 10MB is more than enough for what most people would ever want to do. I can download a DVD's worth of data in 75 mins, an album in under 10mins. I've got 4 pc's in the house (including a gaming son), work laptop, Wii networked, mobiles wified, blue ray networked and rarely have any issues. On the rare occasion i get speed managed 2/3MB is ample for most things including HD iplayer. Reliability is far more important, and touch wood i always get a rock solid 10MB. Higher speeds seem to be more hit and miss.

God only knows what people do with 100MB +. Probably exactly the same things, waste of money imho. Think it's lads 'how fast is yours' inferiority complex type of thing. Look at how many saddo's on here put speed test results in there signatures etc, there's is more to life.......

Re: Now thats fast service :)
 

You have a winning way with words, don't you? ;)